I've been going to this CVS for about 12 years and it's declined starkly. Everything is behind locked glass doors and there are insufficient employees to help you with anything. I've felt myself aging as I stand repeatedly pressing the "assistance" button for 10 minutes without help arriving. I've spent 45 minutes in the pharmacy drive through multiple times and yesterday, I stood waiting, the only person in line for 5 full minutes before I had to go and demand help at the counter from the pharmacist. I hate being that person but ffs, I've got limited years left on this planet and I'd rather not expire at CVS. My final straw was a pharmacy tech who looked me straight in the face and told me my insurance covered a portion of something it clearly did not as the medication was denied and I was paying cash for it. If they are happy to lie to your face about that, what else do they lie about at the pharmacy? Liars gonna lie. This company only cares about its shareholders profit margins and CEO salaries, not serving my community. I'm finding a new pharmacy and not shopping there for anything any longer. I'm done with this whole company. read more

Always terrible customer service from the Pharmacy. I was in line in the drive-through to pick up my prescription, and they closed the curtain in my face. read more

Attempted to buy 4 of the same Christmas items marked on clearance. Manager,Alexa, informed me they were no longer on clearance and I could only buy 2? Mind you these items were 1.50. If a item is clearly marked that way the item should be sold for that price. Opened up a complaint with corporate and emailed them a week ago in hopes of resolution before posting here. Have yet to hear back. Will be taking my business elsewhere after 20 years of coming here read more

CVS Pharmacy y más - Box showing additional Christmas clearance items marked but management refused to sell me items for marked price. - Drugstores Near Me - CORONA, California

See all

Disappointed today I was there and need at least one Tylenol pharmacy cant give me. I was in pain forgot to eat my pain med,they cant even give me one at pharmacy. read more

I'm in the Pharmacy drive-through and I've been sitting here for 15 minutes so far.... Through the mirror, I can see that there's people in there walking back-and-forth, but no one's helping the car that's in front of me. This is ridiculous. !! read more

Young man helped me and many customers today. I was there around 11:30am and he was so nice greeted everyone helped everyone with the self check out. Seemed to put people in better moods. Great customer service! read more

I love this pharmacy try going to a pharmacy by a hospital¡ I like my new pharmacy quicker then other locations. pharmacist are not doctors but I see people complaining about the wrong things . if you don't like the service go to Walmart I pick up a lot of medication for me my daughters and husband I have not once had an issue if I did we fix it and move one thank youcvs for your service I love all the cashiers too I come here often because I need to. read more

Fire incompetence people whom get paid to do a job ! Make sure new workers are trained so that they aren't making up their own rules! read more

CVS Pharmacy y más - Here is what I found online and in this very cvs on the wall! - Drugstores Near Me - CORONA, California

See all

This used to by go-to CVS location. I used to get my regular flu shots here for years before I moved and the staff was always friendly and efficient. Store was also well-organized and I usually was in and out in less than 10 minutes. read more

There are too many complaints about your Pharmacist. I dnt have a name But he is a "FLOATER". I SPOke to many ppl that are customers there and they have nothing but complaints about the pharmacist. He has alot to say to the customers that are prescribed narcotics. Making accusations about them being "drug addicts". Many of these customers/patients are sick, have rare diseases, tumors and in alot of pain that they have no control of. It is unfair for anyone (drug addict or not) to be treated this way. You will be losing alot of patients and customers due to this. read more

Pharmacist was very rude to my 80 year old friend. Threw paperwork at her and told her to go sit down and fill it out. No care or compassion whatsoever!!! read more

Horrendous horrendous new pharmacy manager accuses the patients of misusing medication they are prescribed for debilitating tumors pharmacists are not doctors and have no right to do that. Absolutely appalling!! ​ read more

Terrible service! Waiting my car over 35 minutes to get up to the window and this guy takes 3 minutes to come up to the window to acknowledge me. Than doesn't let me finish what the situation is, rather asks for my info. Short and condescending! Needless to say, the respect sign on the window is comical because your employee, doesn't have the respect or courtesy to the customer!! read more

Older female manager there is always so rude. I hate coming to this location because she is there so I typical go to another location or just go to Walgreens or any other store. This place is like 1 minute away from where I live but I'd rather drive 10+mins just to not have to deal with that rude manager either the long black hair. The other employees however are all very pleasant any time I have to deal with them. Especially the younger people that have started there. The older female manager should take notes from the younger staff on how to interact with customers. read more

Now I see why this cvs is getting a 2 stars review They keep you waiting forever for your prescriptions read more

Store is very clean and organized. There's a lady up front, very young with nice long brownish hair who is sweet and offers her help with everything. And has the most perfect Spanish i've heard. Customer service is good and there has been no problems so far. The other workers are nice and calm which makes a comfortable environment. Photos and packages are organized and on time. give that young lady a raise ( she has a pretty birthmark so yk who) ;) read more

Pharmacist is EXTREMELY RUDE. She actually called my wife forward then in a very rude tone, told her to wait behind the sign! Rude much??? Get it right CVS, you can be friendly, it's not a crime. read more

Terrible service took me an hour just to get to the window I got here at 11:06 and it's now 12:08 and still no help get better more efficient workers read more

CVS Pharmacy y más - I got here at about 11:06 it's currently 12:07 and they still have no helped me . Get better workers - Drugstores Near Me - CORONA, California

Pharmacy is horrible they don't acknowledge you cuz they are just talking and laughing and then when they notice you they are just like ugh very unprofessional read more

Got my Covid 19 booster shot here. The service was quick and easy. Didn't take more than 10 minutes wait. The lady that was giving me my booster was very nice, sweet and informative. I wish I got my first two shots from here. I went to a different place because I was living in LA at that time. She told me about the mix and match shot, and triple made sure I was ok with it. Asked me if I have any allergic reaction to anything etch. It was a grand experience, and the needle didn't hurt me at all. I'm scared of needles lol! That's why when she did the booster on me, I was quite surprised because I normally get high anxiety just from knowing I'm getting a needle. She was also very pleasant to talk to also, so it turned down my anxiety level by 1000%! Thank you!!! read more

How are you going to tell CUSTOMERS that you have no Public restrooms and only for employees when ppl spend over 50.00 in the store. We should be able to use the bathroom just as much as you allow us to spend our money in the store. read more

This is how our local CVS represents our community... Not manicured nor clean but they promote health! Despite phone calls to their Corporate office to complain, no results and it's Shameful. I guess the Latin community doesn't deserve cleanliness from our pharmacy. BUT there is an option, if your willing to drive to the Rite Aid on Ontario and Buena vista. They care and it shows!! read more

CVS Pharmacy y más - Messy appearance of the location - Drugstores Near Me - CORONA, California

Typical of this pharmacy, they don't have it and can't get it til next week. WTH??? Why don't you keep your stock like your suppose to? What good is a pharmacy without medication??? read more

I always go to this pharmacy store to pick up my parents medicine and mine and to my surprise the staff is very courteous and helpful and effecient thanks for being great to me I'm forever grateful. read more

by far the worst wait in the drive thru pharmacy!!!!! they are extremely slow and don't put patients first!!!! literally would wait for 30 minutes just to pick up my prescriptions!!!! going to forsure transfer to another pharmacy!!!! absolutely ridiculous!!!!! they dont deserve any stars!!!!! read more

tengo 2 meses que me cambié a esta dirección y es la primera vez que en esta farmacia experimente el racismo y la falta de servicio por parte de los asistentes de la farmacia , siempre están de mal humor y tienen un carácter muy cortante son ya tres ocaciones que su trato es muy mal a todos los latinos que venimos aquí read more

CVS Pharmacy y más - Drugstores Near Me - CORONA, California

See all

Absolutely grotesque customer service. Receiving attitude and an eye roll for asking to use the restroom while waiting for a pharmacy order to be filled actually made me cancel my order and go somewhere else. Two thumbs way down. read more

I was shopping & the manager Alicia came up clearly irate & aggressive asking me if I was in there the other day. I said no I don't live in Corona & ive only been in this store 1 time about a year ago & she didn't even let me finish talking before she grabbed my cart saying that I had been in that cvs recently so she needed to keep my items upfront. I understand she's probably confused cuz I don't shop in that cvs so she needs to do her job & open her eyes because she's mistaken. she had no right to grab my cart all aggressive when I didn't do anything wrong. she needs to act like a manager & take a customer service course. I'll never shop at cvs again thanks to that untrained "manager". read more

Worst customer service you could ever receive from a store manager. I have been going to cvs on Magnolia in Corona and they have the best customer service. Don't ever go to this location!! read more

First the positive: The person who administered my shot was amazing & instantly put me at ease. The planet needs more people like her. I went in today to get my first vaccination shot today. There's a lot that could be improved. I stood in one line to be asked if I received a text message in the last 15 min. Then I was told to go to another line to "check in". A pharmacist then just looked at me & said that they have to resolve some insurance issues. Waiting & waiting just to be told to go back to the original line but this time, "tell them that you are all check in". What? Why would I need to do this elaborate game of multiple lines. Than I'm told to follow the red tape. The red tape that goes right back to where I "checked in" already. Then I'm told, you have to follow the red arrows. I do & it takes me, right to the same line. I stand on the last red arrow that I see. I'm then told that I need to stand on a red x. Nobody is social distancing at the only red x I see. CVS management, shame on you for this confusing floor plan. I'm an unemployed 36 year old highschool drop out who can logistically plan out your stores layout. You guys are either incompetent or lazy, but you definitely are still getting paid. Shame on you. read more

Cvs in 6th St. is always my go to Pharmacy. Nice staffs. Always have the medicines and products/items needed.

So bad experience. I wish I would never come to this pharmacy. The tall guy talked really rude without any patience. There should be 0 score for them. read more

Big chain ... idk ... they are what you would expect I guess ... only complaint is trying to refill or ask a pharmacist a question! It's a whole long process to get through the computer recorded automated crap ! Ugh !!! I dread calling there ! What a joke all these computer answering systems are !!! read more

Review of Covid shot. Great experience! 1. Check in using the link that was sent from cvs, access your link 15 min prior to scheduled shot 2. When in store there is a check in booth, it's near the entrance. You will provide your ID, they will check you in and give your ID back along with Covid shot immunization card, they will direct you to follow the red arrows on the ground. 3. Follow red arrows, you will end up in the back of the store next to pharmacy. Stand on red X, there is a staff member available to tell you were to stand. 4. Wait until staff member directs you to enter the shot area. 5. Get your shot, don't tense up, it's easy. You will get a sticker with a release time they stick it on your shirt 6. You will be directed to the chairs and asked to wait for 15 minutes 7. Check out with staff, they want to make sure you waited 15 minutes and are feeling fine. Don't just leave let them see your sticker it will be on your shirt. 8. Nice work, keep washing your hands and wear your mask. read more

Poor customer service they can never get it right over and over again poor customer service

Worst customer service worst cvs I've ever been to, basically denied me service for a cough drop. Needed an ID? What the fuck. I bought a pregnancy test too, with no ID. But I can't get a cough drop? So I'm old enough to be pregnant but not old enough to suppress illness.... Fuck CVS, they asked me to go to the pharmacy for better assistance, I waited for 10 mins for them just to say they didn't know what else I can get. Why do u all work in pharmaceuticals then. Make it make sense, management, do a lot better. Everybody was rude and wasted my morning, it's not fun to be treated like shit when ur already sick. I wish I could leave less than 1 star. read more

Michael is beyond rude and disrespectful. This is by far the worst cvs in California I purchased beauty products. Attempted to return without a receipt and they wanted to give me less than I paid. And said they couldn't look it up with my cvs number . I let them know that was not acceptable and I would call corporate I went home called 800 corporate immediately emailed the receipt. And gave me a $10 credit. I went to the store for the rest of my money. I told the new cashier what happened and showed the receipt. And asked for my refund. Michael yells over his shoulder "do you have proof of that " He had his hands on his hips rolled his eyes and was beyond nasty read more

I give only one star for HALF OF THE staff, few and VERY FAR between am I blessed with associates that seem to care. I am a frequent to this location, and have grown up almost 40 years here. Maybe I am in the wrong, because I expect management to be the leadership, yet today I was wrong. Everyone is always on the go here. The C.S.R.'s here that I experienced...are more helpful/knowledge than the management/team leaders. I have worked in the hospitality industry for over 20 years of my life, over half being management. I give reviews when I feel It is needed, I definitely tend to be more on the positive side, as I understand it is detrimental to the employees and their performances. Yet, lately this specific employee that I have seen, i usually do self check out...but it shows on my receipt the name Is Laura. She doesn't show the Brand ambassador you want, and the rudeness makes me want to go elsewhere. I have observed multiple times. I made a purchase today, no one behind(consciousness of anyone waiting), I stepped away to reprint my coupons to see what I had off. When I got back, she had had already closed the sale and was just waiting for payment. She only stated "there's a few questions, you'll have to answer on my side. Yes...I donated to cancer treatment, did she ask or explain what I'd be signing/agreeing about I'd probably of been more inclined to add more than just rounding up my cents. From a management standpoint/perspective....she was the furthest from what I would want to represent. Even after I asked if i had added my number to the sales, she said no..and just left it at that. NEVER ONCE DID SHE ASK IF I HAD A NUMBER ASSOCIATED TO THE ACCOUNT. read more

Dear Sirs and Madams, I am writing to you to inform you of an incident I had with a CSR at your store and the pharmacist. I went into your store 1322 West Sixth Street Corona, CA 92882. On the evening of November 27th 2019 at approximately 8:15pm . I was shopping and had several items to purchase when I was having a reaction in which I needed to use the restroom. I was was told by both employees that I could not as there are no public restrooms. I am not the type of person that asks for special privileges and can respect a company policy however I was in dire need of a restroom, I was told by said employees to use the bar next door . As a woman traveling in unfamiliar territory I feel that was a disturbing statement . Your said store was not busy by any stretch of any imagination. What if I was having something more severe like an allergic reaction? Where has your companies compassion gone for its customers? I hope in the future your employees will find the empathy to help a customer in need but you have lost me as a customer and hopefully everyone that I have told this story to will also no longer patronize your store. Shame on you CVS you sell products to help people with their ailments yet won't actually help the people with real needs . Jenna read more

You guys need to hire someone to cut the bushes and palm trees over by the ATM it's over grown and scratch my car and part of the palm tree fell on my hood , not cool!! You guys can be held liable. Landscape is cheaper ! read more