24 hours cvs in the heart of Hollywood. Just imagine how many crazy characters they get on a daily basis. The staff is still very happy and unbothered by the craziness they work in. They have everything you would need just like ass normal cvs stores. The lines could get crazy sometimes because of the location. read more

The extra star is solely because this location is open 24 hours and is too convenient location wise for me to not use. This CVS has the single most inept pharmacy and pharmacy employees I have ever had the displeasure to encounter. They will notify you that a prescription is ready for refill, and then you'll show up and they won't have any idea what you're talking about, what your prescription even is, or they'll be out of it. There is one young Hispanic guy in particular that works here who just has absolutely no idea what he's doing. If I go to the drive through and see that he's working, I just come back later so I don't end up punching him in the face. Getting birth control refilled here is a nightmare, even if it's generic. It's fucking birth control, not plutonium. It's not that hard to get. Oh and just contact your doctor directly for refill requests. These dipshits have no clue how to use a phone, evidently. CVS- Continuously Vapid Shitheads. read more

Known affectionately in my circle of friends as the CuVaS. Always has what I need whether it be bandages after a particularly bad spill on Hollywood Blvd on one of "those" nights, some nail polish, cat food, or maybe even a bottle of wine-beer-liquor...whatev. It's always open and there when I need it most. Kudos to you CuVaS!! read more

Cheap and convenient. However, my friend expressed misgivings about the clientele that frequent this establishment and, try as I might, I have failed to find an adequate factual basis to dispel his soucis. read more

Not the cleanest area but the staff is nice and Hennessy always stocked! I only wish they change the trash out side. CVS WE NEED DO BETTER!

The man running the pharmacy is extremely rude. My boyfriend is very sick and he had so much attitude towards him very early in the morning to fill a prescription. He should not be working a job that involves speaking to human beings, especially sick ones. read more

This CVS has some issues with the employees. The people who work the register really must have bad lives because they are always in the worst mood. The pharmacy lady treated me very poor. I had to refill my ADD medication and she treated me like I was some sort of drug user who is addicted. I dropped off my prescription and came back an hour later. She told me that my prescription had a minimum hour hold because it was ADD medication. I told her that it had already been an hour but I would wait longer. I think that made her made because I ended up waiting another 45 minutes for this to get filled. On top of that when I went to use my insurance she said they couldn't accept it and I had to pay cash. I went to another CVS in the Valley and they accepted my insurance and didn't say anything about a one hour hold on prescriptions. One thing that is good about this location is that they have a huge parking lot that always has open spots to use. I would advice people to go here during the day because it gets kind of sketchy at night. There is a lot of people who make you feel uneasy and will ask you for change. read more

Brown-haired pharmacist-I think her name might be Romona- is great. Really nice. The blonde haired female pharmacist is AWFUL. So rude and sarcastic. I just went to pick up a prescription and she was mumbling at me standing out of my line of sight so I couldn't even see her too, so I said "I'm sorry, I'm confused" and she said (rude, abrupt, heavily sarcastic tone) "there's no need to be confused" and then was super dismissive. Horrible experience when I'm just trying to get my medication. Should have been easy and pleasant transaction. read more

Seems like this place got all ship-shape on us in the last year, daannng! And they remodeled adding a "fresh healthy foods" section so if I come here hungry I am less likely to succumb to my desire to buy crunchy cheetos and chili-cheeze fritos and mix them like a nom-nom monster. Place isn't "dangerous" as described, but you are guaranteed to be in for some entertainment, either in the form of celeb-spotting (Uncle Andy from Weeds *drool*) or crazy-peep-watching (that pink lady Angelyne). I go out of my way to come to this one because they're always stocked and organized, while the other one near me is annoyingly out of stuff all the time. Plus, the staff seems super nice and generally intelligent. BONUS: I had to have the manager help me the other day and he was hott. Oh hai, Mr Manager! read more

Before going further, I've never used their pharmacy. This review is just about the rest of what they offer. I have always found the place to be clean, the prices competitive and the staff helpful. I go during the day, so I can't speak for what it might be like late at night (other reviewers have complained about shady people outside). What I've experienced is plenty of parking, fast checkout (there's self-service, if you're in a rush), and a lot of advertised-specials that have save me $. As often as not, when I come in there's someone welcoming me and asking if I need assistance. This is SUCH a pleasure compared to other drug stores... read more

Half the time I'm here there's somebody trying to steal something or start something with employees or security. The employees do an amazing job dealing with these people. Not sure why this location attracts them but management and staff do a great job staying on top of it. read more

I am so surprised after this CVS got remodeled. I hadn't been for a while but now they have an entire refrigerated section. Okay every food item is overpriced. Very over priced. Instant food shouldn't be as expensive as going to a deli! But I guess it is the price of convenience we pay. Well this CVS seems to have everything. And now there are these self check out automated lines so no more wait either. read more

This place has literally one shopping cart and two plastic shopping trolleys. If you need more than two medium sized items (two packs of soft drinks, or two large packages of toilet paper), but you can only carry two, you're out of luck. I've never been able to buy what I needed here because there's no way to carry it. I've ALWAYS walked out without things I wanted to buy because I just couldn't carry it, without any carts or baskets. And the checkout is a confusing maze of dividing straps that opens out into self checkout and ends at the cashiers, but none of the customers ever seem to be able to figure out where to enter the line or how to get to the self checkout vs the cashiers. So there's always a line of people waiting behind the dividers watching other clueless patrons cutting ahead to go straight to the cashiers. Everyone gets angry, and nothing happens in an orderly manner. A few simple changes would make this store so much better. read more

I've lived in the neighborhood for 5 years, and unfortunately this CVS location only seems to get worse with age. After the remodel it might even be WORSE than it used to be. Whenever I go 2 out of 5 or more "self check" out stands actually work, so the check-out lines are horrific. Worse than that is the clientele that comes in here. Ladies, this is NOT a safe place to enter alone at night. I'm not joking. My boyfriend doesn't let me go here alone after dark, it is that bad. There is a constant rotation of beggars, crack heads and just general sketchers outside the store. I've actually seen people openly steal from the store. Just walk out the door with booze and cigarettes and diapers with seemingly no consequences. The sad part is the staff is actually really nice. The security guards always friendly (I can even tell they keep an eye on me if I'm alone and the crowd looks sketchy). Why do I continue to go? Just pure convenience, but it's getting to the point that I'll have to find a new, overpriced pharmacy to go to where I at least won't get mugged in the parking lot. read more

I think these reviews are skewed towards negative bc it's the rare occasion someone has a bad experience they tend to write about. But I go here all the time and have never had a problem. read more

Worst pharmacy don't waste your time here unless you want to be told your prescription is filled and wait in a long line to have the idiot working behind the counter tell you that it's ready but you have to wait a half hour for the pharmacist to get off his butt from his break in the back. So they pay useless people to stand behind the counter to NOT give you your medication when it's ready. read more

You know, I would not normally rate or recommend a pharmacy, but this place has been exceptionally good to me. I live right down the street and am here more often than I'd like to admit to pick up everyday supplies. Every single time I am here someone greets me with a smile at the door and I am always asked if I need help finding something. They love animals here and even said hello to my cute puppy. The manager Eric (at least that's what his name tag says) is quite possibly the nicest store employee I have ever encountered in my life. What everyone says about the shady people is true. But hey! - this is Hollywood and I find the whole circus show highly entertaining. I would say never park here if you plan to leave the premises. I see someone get towed pretty much every time I'm here. But there are signs everywhere warning about this so I don't really blame the store... read more

I always loved coming here every time I visit Hollywood. Prices are a bit higher than what I am used to but it is convenient and has what I needed. I just come in and out with no hassle. I don't get why people come here and expect the royal treatment. It's a large convenience store. It's a lot better than other stores in the area. It has a great pharmacy too. read more

Not sure why this store is getting so much negative but I have seldom had a problem here and the pharmacy is excellent. Thanks to all the great staff! read more

24hrs makes it very convenient. They have pretty much everything you need as far as regular items are concerned, but prices are a lot more than you're local Target. If it's an emergency this would be the place to come. Customer service is sub-par, and the lines for the cashiers could get pretty busy at times. Other than that it's A-OK. That's why it gets 3 stars. read more

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I basically live at this cvs, so it's an automatic 5 stars! The staff are great, & they have a dope security guard. pimps up, ho3s down. read more

I went in with my boyfriend and friend yesterday afternoon, we split up to find stuff my boyfriend was looking for and I was towards the back when I noticed one of the female employees, short brown hair, pretty sure she was white, harassing a young African American male who was simply waiting for his friend who was in the bathroom. I stopped and watched in case anything happened as she continued to accuse him of sketchy behavior and threatening to call security. Which she did. When she walked passed me she smiled and said hi like nothing happened. The two men left, clearly upset for being wrongly racially profiled simply for being black. I'm deeply upset about this and find it unbelievably unfair, unprofessional and simply, plain racist. read more

I shop here every so often, its a crazy location. But one thing I can't stand is the way the cashiers are treated by not only the asshole customers but also their supervisors. A long while ago I was there, with just one employee manning the front. He was trying to help a woman at the self checkout rather than at the register. The woman started yelling at him out of nowhere, angry that she wanted to use the register and that he was too lazy to do so. Although he remained calm and tried to help her, the woman became beligerant and started yelling personal, homophobic insults at him, which was creating a scene. By that time 2 women, I assume whom were managers by the way they were dressed, started checking people out at the registers. They saw what was going on as the woman continued to shout at the guy, yet did not intervene.I could tell he was becoming flustered. After the crazy woman left, one manager who looked pretty mad pulled the employee to the side, asking what had happened and why did he allow that/not request a supervisor to help. She had no concern for him what so ever, as if it was his fault some pyscho was flipping out over nothing, All while watching it and not doing a thing about it. I'm not sure if he ended up getting in trouble but the fact they totally didnt care about him essentially being sexually harrassed and insulted is totally disgusting. I've worked corporate retail before and I know from personal experience those companies dont give a shit about their low level employees. TBH, I felt bad for not saying something to them about what really happened. read more

Why are all drug stores in the Hollywood area the epicenter for the lowest common denominator of people? This review is for the Pharmacy and specifically for an employee named JESSICA that should be FIRED!! I went to pick up my prescription at the drive thru window and she said there was nothing there under my name. This went on for a while until she said come into the store and I will show you that there is only one medication listed under your profile and it's not what you are asking for. So I come into the store and have to wait in line all over again. She then tells me there is no prescription for the medicine I am asking for even though I told her I come her every month to get this medication and that I know it's ready cause CVS called me to tell me the order was ready for pick up. I offered maybe she was typing some info in wrong and gave her my ID so she could double check the spelling of my name. This went nowhere. She wanted to me to just walk away without the medicine I really need. I asked for her to page a supervisor. No one came. She starting yelling at me saying that I must be confused and that she can't just give me medicine "like candy that I don't have a prescription for". Like I'm either some delusional person or creep trying to get random meds. After about 20 min another pharmacist walked up and I asked her to help me. She found the right profile and my medicine within 30 seconds saying Jessica was spelling my name wrong. Jessica offered no liability or apology of any kind. The guy waiting in line behind me said the same pharmacist, Jessica, screwed him over in the past too messing things up. Once I got my medication I went searching for the supervisor that never showed up. A store employee directed me to him and the supervisor was setting up Christmas decorations! Are Christmas decorations really more important than customer service?? I love that while mayhem goes down at the Pharmacy counter the paged supervisor is too busy hanging ribbon. Worst customer service ever! I truly hope this review is read by CVS and aids in the firing of your Pharmacist Jessica at this Cahuenga location. She is a miserable incompetent mean person that withholds medication from patients due to her own failure to spell a name even when given the patient's ID. read more

Normally I wouldn't give such a poor Yelp review, but being in retail and being customer service oriented basically my whole life, it irks me when I receive poor service. Took my prescription to this particular CVS (cahuenga) and went to use my coupon from GoodRX. The woman helping me (didn't catch her name. Shorter, maybe Armenian, long dark hair, looked to be in her mid to late 20s) claimed she had the same coupon on my account. My total, with said coupon, would have made my prescription $58. She proceeded to tell me I owed $155. After going back and forth for a minute, I gave up. She wouldn't try typing in the coupon code I had on my phone, wouldn't give me a straight answer nor any details as to why the price was somehow over $100, especially if she has the same coupon on file. Being in retail, we would have done whatever we could to either have an answer, or accommodate. She clearly didn't care and came off as lazy. Took my prescription back and went across town to Walgreens. The gentleman at the pharmacy helped me out and even accommodated for the trouble the woman caused me at CVS even though Walgreens wasn't the one to cause the issue. Obviously I'll be taking my business to Walgreens from here on out. read more

This is the worst pharmacy in the world and every time I go there out of convenience (it's near my house) I swear to never go back again. They have done everything from filling my 30 pill rx with 11 pills for some unknown reason, to calling me to say my refill is ready only to not have it ready (this happens often), to having one employee say she called my dr and my rx is good to go to arriving and having another employee say there's no record of it. 99% of the people who work in the pharmacy are complete morons and must be on some temporary contract because there is always a rotating cast of characters, none of whom seem to care about doing their job well. read more

Slowest pharmacy ever! Pharmacist is in no way adequately doing his job. All the employees do is chat amongst each other with no disregard for the patients waiting for their medicine. Listening to them talking about being at a gas station. SMFH read more

The pharmacy is staffed by complete and utter morons. My last three visits have only been completed with me having to throw a temper tantrum. Well the last two have. The third resulted in them trying to sell me a meter without the strips that were required for it to be of use. read more

My good cheap and quick store to grab my liquor at if Ralph's is over priced or just don't care to pay the over inflated prices elsewhere.. the line moves quickly and the parking is plenty for the area... It is in a bit of a ghetto looking area but never had problems.. read more

This review is primarily about their photo processing. Passport photos: They charge $11.99 for 2 photos. This is insane. If you pay this you are crazy. Download the app called ID PhotoPrint and take a pic of yourself, it will email you a 4" x 6" photo with 6 copies of your print on there. Then go to CVS and print out one of these photos for only a few cents. That's what I did as I don't like to be ripped off. The staff are nice and friendly, the location is fine. The parking lot could do with being a little cleaner but is ok. The lines are sometimes long inside. It would be great if they had some healthier choices in the food section but they are what they are. read more

This Pharmacy has failed repeatedly so many times it flabergasts me. They have dropped the ball on receiving faxes from my vet as well as when I personally call and talk to someone and ask to get the med authorization from the vet. They have the number in the system and still ask me for it plus for two years one of the medicines has been the same and they still can't seem to remember my face and it's for my cat. Unreal worst communication and customer service. Only go here cause it's the closest can't wait to move one day soon. CVS big fail!!!!!!!!!! read more

This CVS is the worst, the pharmacy is always out of stock and have to order in any prescription you take to them which usually takes around a week or more. There is a sketchy crowd that is always in the parking lot and in this cvs late at night. read more

Don't trust this location with your prescriptions. They will be rude to you, they will be sketchy with the details, they will lie and not give you your meds on time, or at all. I ended up having to transfer my prescriptions to the amazing folks at Walgreens at Santa Monica/Highland! They're awesome! CVS Pharmacy is the worst!! read more

Great for cheap PBR and I saw Paris Hilton there a few weeks back. Heh heh. Good savings on the card as well. read more

It's right off 101. 1 star. It's got a lot of stuff. 1 more star. It kept Jessica P. alive back in tha day. 1 more star. They let you use el bano when you just came in off the freeway. Imagine an n-yay there - yes, I know how to spell in spanish, ese! Otherwise, Walgreens-esque inefficient lines and the general soul-sucking feeling of CVS and Walgreen's make me long for . . . you guessed it, a Big Long's! read more

I have been shopping at this location since Micheal Jackson was alive...! Great location..and the customer service people are super fantastic..! The staff is always changing every so often,,but the Good thing are the "Celeb" who I have seen there shopping.. From the late Doris Roberts, Ru-Paul, Ray J aka (Kim Kardashian=ex,Brandy's brother) etc from t.v,music & movie's... This store sell's out on bottled fast.. The cheese is pricey..but the store has great deal's..for Club card member's..! The store is always clean and it is well stocked...! read more

I don't want to get too down on this specific location because I've had problems with every CVS pharmacy I've even used but I come to this location the most so I've had the most issues here. My insurance plan only covered CVS pharmacies for a while or I wouldn't have come back past the first time. They consistently don't have my order ready hours after it was supposed to be filled or the refill request just didn't go through or the computer system is totally down and they can't fill anything (or call to tell you not to make the trip even). I have new insurance and I've transferred all but one rx to walgreens. I tried to refill the remaining one today since I would be closer to this CVS anyway. The app just wouldn't verify the order with no explanation so I called in and was told that they don't have that rx in stock and would have to order it. When I asked if any other pharmacies in the area had it the woman told me that I would have to call around and see. I asked if she could look that up and she said the inventory wasn't connected and she couldn't call around at this time so I should just call other locations myself. I tried a couple other locations on the app and had the same lack of verification or information so I called back to have my prescription transferred to walgreens. A different woman told me that the walgreens would have to call them but their pharmacist was on lunch and no one else could do the transfer so I would have to wait an hour until they could make that call. Now that I don't have to I won't fill anything at a CVS pharmacy again. Like I said it seems to be the company as a whole and not just this specific location. If you have the choice I would go anywhere else. read more

Legit the worst. Lazy and no attention to detail. Half way through my pickup, someone took over for the original person helping me. When I got home, I realized he gave me the wrong prescription. Unbelievable. read more

The restrooms have been out of order for over 1 year or should i say they are NOT available to the paying customers, only employees. This is the only CVS that I have been to that does not allow customers to use the restrooms, its absurd. read more

The staff at this location are always very nice and helpful. They always have stuff I need in stock. It's good.