I like this CVS. It's easy access. It feels orderly. I received good customer service at this location. This evening Julie assisted me and I was in and out in an expedited manner. The security guard was also very helpful. read more

This store had exactly what we came in for! The store was clean and the staff was friendly and helpful. I recommend this location! read more

CVS Pharmacy - Drugstores Near Me - Los Angeles, California

Hours online show pharmacy is opened until 10pm. Medication showed my medication that my daughter needed urgently is ready for pickup at 7:40pm and by the time I got there it was just past 8pm, pharmacy closed. Also, the parking is terrible, dirty and there are clearly homeless living there. I use Capsule these days but only used them because I needed the medication asap. Never again. read more

Avoid this pharmacy at all costs. I've been coming here for a year now since the Rite Aid in Larchmont closed. The CVS has never once gotten a prescription right, even when I've called ahead of time to ensure my prescriptions are ready they never are. The pharmacist are rude and incompetent. read more

This isn't a pharmacy -- it's a survival challenge. The elevator? Absolutely disgusting. It smells like something died in there. There are no shopping carts anywhere, as if they went on vacation and never came back. I had to carry cases of water to my car in four separate trips. Thanks for the surprise workout, but that wasn't the plan. The staff? Might as well be ghosts. Trying to find someone to help is like playing hide-and-seek with the invisible man. Total disorganization and the vibe is clear -- customers are not welcome here. CVS, are you even trying? read more

I have been filling my prescriptions at this pharmacy for years. When there are no problems, this pharmacy is just fine. However, if there are problems with the prescription, they are rude and condescending. And they don't appear to have the patient's best interest in mind. At this point, I'm going to have to move my prescriptions to another pharmacy that truly cares for its patients. read more

Rude customer service. Cashier chats with each customer excessively and makes you wait for it! Lost my pick-up order, and refused to refund or replace . read more

Picking up a prescription. Their system says prescription ready at 1pm. I arrive at 1:20PM for pick up. They say it's not ready come back at 2:20pm. I say I have a message saying prescription ready at 1pm. They say that's not our problem, take it up with CVS. I say you are CVS. They couldn't care less. These people should not be in healthcare or customer facing in any way at all. read more

This is a decent CVS location. Stopped here for some small stuff when i was in the area. Store is pretty well kept and organized compared to many others i have been to. They are right next door to the Ralphs and Trader Joes i shop at when i am in this area sometimes. Always a pleasure. read more

They reached out to me to schedule my vaccines. I scheduled them and checked in 10 min early at the counter with the pharmacist. She told me to have a seat in the vaccination area and I did. 25 min later and no vaccines, I go up to her and tell her I'll reschedule since I've just been sitting there and no one came with the vaccination. She immediately says "I forgot you were there! Why didn't you remind me?" Really? I'm supposed to remind you to do your job? Needless to say, I won't be getting vaccinated at this location. Also my prescription that was supposed to be ready by the time my vaccination was finished wasn't ready for another two hours! Worst CVS ever! read more

the line is always long, and there's always one person at the register. Its hard to stand in a long line as an elderly person and when it's hot. there should be at least 2 workers at the register. read more

Came to pick up prescription at 1:30pm and they sent me away because they were at lunch, told me to come back at 3pm. I came at 5:05pm and they sent me away again because they closed 5 minutes ago. Bunch of mean people over here. read more

Moved my rx here after Rite Aid closed in Larchmont and now dread picking up my rx every month. In addition to supply issues the pharmacy is staffed with very unhappy people. Today I wait in line to pick up, note an error, told to stand in a second line to resolve, ignored by person working there, finally pharmacist comes over clearly put out to have to assist. She is able to resolve the issue - great - then tells me I need to wait another 20 minutes and stand in line again while they reprocess everything. No response to my questions about why it happened or if it is fixed for next month. She just walks away. Every month it's another problem and sour staff. Add to that the store is so dirty and God forbid you have to park upstairs and get in that nasty elevator. I took the stairs one time and had to step over someone who was passed out. (told someone in the store but they did not seem interested). read more

TODAY this is my review because of how sweet and helpful as well as friendly Laura the checker was. She brightened the whole store like I've never seen it. read more

All other stores have photo printing available until close. Alex at this store tonight said photo printing is turned off at 8pm, even for self service. (Store closes at 10) read more

Another CVS another obscene line . Is there no good pharmacy around here? All CVS stores have dramatically cut hours and this is the result . Do they offer reduced prices for reduced service? Or the same or more $ for poor service . With the amount of business we do with CVS I can't believe this. Any other retail or specialists would be happy to have recurring, repeat customers every month. Epic failure. P.S why does the pharmacy department take a half-hour lunch for a four-hour shift? Why do they take lunch as they please and diverge from the published times ? read more

OMG! Have been waiting for ever! One person in front of me. After waiting and waiting , i asked the second person who was at the pharmacy to help me but he had "other duties". sure i get that but isn't common sense to hep someone who has been waiting an unreasonable amount of time? My pick up order took only 2 mn. cvs pharmacy service stinks! going to shop for a local family pharmacy in my neighborhood. Good bye CVS read more

I waited about twenty minutes in an aisle for the worker to never show up. We pressed the call button multiple times and even searching the worker and personally asking him. Still he never came to help and said someone else will go. Unbelievable. read more

CVS Pharmacy - workers too busy talking - Drugstores Near Me - Los Angeles, California

My doctor called in medicine for my mom, they waited until I showed up to say they didn't get all the information. Told me I had to wait an extra 30 minutes after I already waited 15 for them just to acknowledge the fact that I was standing in front of them. It's no customer service lol. No "hi, be with you in a moment" no "how can I help you" none of that. Maybe I'm just used to a certain standard of respect and you don't get it here at all. No urgency just unbothered attitudes and nonchalant responses. The reviews were so right I hate this was the closest cvs. read more

I had terrible luck with the CVS pharmacy on third Street at Fairfax so I transferred my prescriptions a few blocks east to the CVS pharmacy on La Brea at the corner of third Street. Worlds apart different and far superior! Whereas the CVS next to Whole Foods is super crowded, boisterous with cranky pharmacists, cranked up customers, unintelligible phone south, long phone tree menus, waiting lines, poor service of support, and difficulty getting prescriptions in, ... You get the idea the third Street at Fairfax one is bad. But this review is about the CVS pharmacy on South La Brea at third Street. The staff was friendly and efficient. The staff there was, and transferred my information over in the computer system with efficiency. They were friendly and got my prescription done from start to finish in 15 minutes. I plan to transfer all my prescriptions here as the store was much less crowded and had much happier sales staff. It even has shady parking! So thrilled to finally find a CVS we should also deliver to me, offers quick in and out pick up and a courteous professional staff. Thank you! read more

I just received the worst customer service at this location from a lady at the cash register and the manager before 6pm on May 11th. I wanted to exchange a defective item which CVS doesn't allow. This is not their fault but the way they both talked to me was so disrespectful and the manage even said "Don't come here if you don't like it", not in those exact words but that's what he meant. Most of the time, their empathy and respectful words can go a long way especially the customers can't get exactly why they want because of the company policies. CVS offers good price and deals but people like them make me think twice about going back. I won't go back to this location for sure. It was terrible. read more

Horrible!!! The girl with curly blonde brownish hair color is horrible and was saying horrible things in Spanish. She thinks that I don't understand Spanish?! Please fire her!!!! She is absolutely horrible and completely humiliated me in front of all the customers. She is extremely slow at her work and ridiculous. read more

Unfortunately CVS lost my business after this pharmacy unexpectedly stopped carrying my prescription. Instead of letting me know, they filled it with a generic version. When I saw the change on my app, I called them to ask if they could please special order the prescription (they had done so in the past). I was on it for years and was uncomfortable switching brands. After being placed on hold twice for more than 30 minutes, they told me it couldn't be done. When I asked if another CVS could fill the prescription, the woman on the phone said, "ummm no probably not" (very unhelpful). I then asked if they could go over the differences between my current prescription and the generic. After being placed on the second hold, the pharmacist finally answered and rudely snapped, "it's the same ingredients. That's what makes it a generic." Well sure, it's the same active ingredients, but the inactive ingredients are completely different and I was concerned about any side effects from the change. Their lack of explaining and rushed behavior really turned me off. They didn't make me feel comfortable switching brands and so I called around to different pharmacies and found another store to fill my original prescription. Aside from the pharmacy, the store itself is usually in pretty could condition and well stocked. For these reasons, I bump my rating up a little. However, major negative points for the parking lot. The spots on the ground level are TINY. Compact cars hardly squeeze into the spots and are so tight that it's nearly impossible to open your door. The number of spots on the ground level are also very limited. They do have a top deck with an elevator down to the store, but it was broken for my last two trips. And the stairs from the deck to the ground floor are quite plentiful. I don't think an elderly person could manage them easily and they need to get their elevator fixed ASAP. read more

I'm here at least once a week. The entire staff - from the front of the store to the pharmacy - is friendly, helpful and professional! The store manager, Jose Vasquez, is always attentive and greets me when I enter the store! If I can't find something, Jose will find it for me! It's a pleasure to come into this CVS! read more

CVS Pharmacy - The most I've ever saved in one trip to CVS! - Drugstores Near Me - Los Angeles, California

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I joke that this CVS never has the exact thing I went there for ... but it's not a joke. Literally (and I mean that, literally as in - this is the truth) every time I go there for something specific ... they do not have it. Friends, it could be garbage bags, or command strips, or a broom, or my prescriptions. Or it could be ice cream on the same day the store decided not to have freezers anymore. Ever. Again. Or the blood pressure thingie the day they removed it. For. Good. Or photos ordered on the app. Here's the thing: The cashiers are cool as hell. The pharmacy assistants are nice and seem way overworked but they try hard. The security is super nice. Actually the worst CVS as a store but the best I've been to in terms of employees. But look - the store is junky and not stocked. So clearly CVS or the owner or whatever doesn't care about this store. You can't buy anything you need here. There's no reason to go. (And... at least one pharmacist is a total nightmare so I switched pharmacies.) I don't know why employees are so nice there but thank you all for that. I'm sorry your merch sucks. read more

This is THE WORST CVS in this area. I live less than a block from this location but avoid it because they are always sold out of items, the ones they have are often mis-marked ( always double check the sales prices because they don't keep up with them.) I usually end up having to go to the one on third after any attempt to shop at this one. Most of the cashiers are okay- there are a couple that are even good- but don't try to find help on the floor. Fuggidaboutit. read more

Do NOT use this pharmacy. They are so disorganized, never have the correct refills, and are impossible to get a hold of. I've switched to Walgreens. read more

The employees here are always friendly and the store is always well stocked. Barely any line throughout the week.

A really terrible experience, every time. Prescriptions are late, unfilled, refused, and slow and the staff is unhelpful. read more

Perhaps if we, as a neighborhood, unite and stop patronizing this sad excuse for a CVS it will just go out of business so its pharmacist and staff can just stay home. Clearly they have no interest in performing their jobs or helping people on any level (yes I'm talking about you, lady pharmacist who literally refuses to be helpful or even polite). read more

I want to give a great big hug and thank you to Jenny!!!! She took care of me in an efficient and prompt professional manner. I wasn't able to get my prescription filled at my own CVS Pharmacy, so I called Jenny and her CVS Pharmacy and she quickly filled it, thank you Jenny your my CVS ANGEL!!!! read more

When I need to pick up some stationary or wrap paper for a gift. This is a nice convenient stop. Easy parking and right off La Brea. I'm always driving down this street. They have the basic essentials and good prices. Never over crowded st this location. Usually one staff in front checking people out but rarely anyone in line when I go. read more

Sunday morning, I needed a last minute "Halloween Card" for one of our kids who's working on a volunteer plastic recycling project in The Netherlands. We had just figured out his mailing address and I needed to get it in the mail. It all worked perfectly and I mailed it Sunday afternoon. "COLLAGE" photos are cool (see photo), and CVS prints them in an hour for just under $5 for an 8" x 10"'. You do it from home on the website under "photo" and then locate the "collage" option. I think you can also bring your photos on a device electronically to the store and use their "machine." read more

CVS Pharmacy - a collage of halloween photos - Drugstores Near Me - Los Angeles, California

I cannot express how amazing Jose at the CVS on La Brea treated me I wish every store manager was like him literally make my day!!!

These are not nice people. I called for 4 days straight to get hand sanitizer. They said try back Friday am because their Shipment is thursday, so I did and they told me they didn't get any. Saturday am I called to see if they had rubbing alcohol and they said they had two hand sanitizers left but when I got their 5minutes later they said they all sold Friday afternoon when they got their shipment. I said you didn't get a shipment because I was here yesterday and you told me you didn't get any in the Thursday shipment and they said the shipments come Friday afternoon. So of course I asked why didn't you tell me that on Friday am when I came in after I called. They just stared at me and said whoever told you thursday was wrong. They are obviously only selling to their freinds. How unethical during a health crisis read more

This is a smaller CVS than other drugstores nearby but the employees here are so nice and helpful. However, I came to purchase macadamia nuts and I found that there were 2 bottles on the shelf. So I purchased one and on my way out, I opened it and ate it... and... it tasted weird. I looked at the bottle and saw that the expiration date was 11/2014!!!! And I purchased this 5/2015. So, I was relieved that I at least found this out in the parking lot so I turned around, went back into the store and told the employee and she told me to grab another one. So I went and grabbed the other bottle of macadamia nuts on the shelf and as I'm walking out of the store, I opened it, and the seal was broken. Argh... I was frustrated. Check the expiration dates before you purchase things from this place!! read more

This store never seems to clean up the outside of the place. The flower beds are filled with garbage everyday and the homeless people live on the sidewalk with their garbage spread all over. I'm updating since they seem to have gotten rid of most of the garbage and the homeless people! read more

CVS Pharmacy - Drugstores Near Me - Los Angeles, California

The pharmacy is awful. They never have enough people working and rarely have my prescriptions ready on time. This week, I received a text from CVS telling me that my prescription refill was ready for pick up, but when I arrived the next day to pick it up, it wasn't ready. I was told it would it would be ready in an HOUR! I obviously didn't want to wait around for an hour at CVS, so I told the pharmacist I would be back the next day. But, when I returned the following day, the prescription still wasn't ready! I'm officially quitting this pharmacy and having all of my future prescriptions sent elsewhere. read more

Jill Kolin, the pharmacist, accused my Dr. of not knowing the necessary dosage for my condition. Because of the drama I moved all of my prescriptions to another pharmacy. So much happier. Also there are always homeless people in the small parking lot loitering. And the lot is usually filthy and the trash overflowing read more

Going into a CVS pharmacy has always been accompanied with frustration because of the long lines and long wait times. This CVS pharmacy though has neither of those issues. The front-line tech's were in very good spirits and the pharmacist Young was extremely helpful in answering all my questions. The pharmacist Young had a great personality and was very knowledgeable in response to my questions. Great experience and this visit changed my opinion of CVS as a whole... Thank you Pharmacist Young! CVS MANAGEMENT, put Pharmacist Young up for a raise because good help is hard to find read more