This is definitely the best CVS in the area, period. The pharmacist, Judith, is wonderful! Her interactions with subordinates are so kind, (I've seen some other CVS interactions get seriously harsh over the years) and the overall vibe is very calm, professional and confident. There is synergy at this location and that makes this branch a true assets to add to the CVS arsenal. It's very nice to have a pharmacy that actively helps you stay on track of meds, insurance, etc. as it can be daunting to manage on your own, specifically for those who have a long list of mandatory medications. Thank you, Team Sunset! We're so happy to have you in our neighborhood! read more

10 STARS!!! I am extremely lucky to live walking distance to this CVS, and immensely grateful for the kindness and consistent service received every single time I have gone in. As someone working on the front lines, in the medical field in general. I have to give this pharmacy and it's entire staff 10 stars. They are truly in the right field of practice. Always KIND, attentive, never short, always informative, feeling heard goes a LONG WAY these days, literally the most genuinely kind pharmacy staff, And store associates. Whether it's in person or a phone call. I have no words to express how much their kindness and consistency experienced with each and every staff member every encounter being appreciated is an understatement. . I am not one to post yelp reviews, but had to give a shout out to CVS the best of the best. With that said, Rite aid should be called wrong aid. After being told one thing and experiencing serious delays while being the sickest I had ever been with Covid over the summer, i realized there was this particular CVS pharmacy still within walking distance to home. It was a blessing in disguise and i cannot express my gratitude for always being treated so kindly. read more

Now that cvs knows what products i normally use they no longer send me extra care specials. But i get random garbage I have to use for. read more

Just terrible in nearly every way. The pharmacy is the worst part of the store. I have not had a single experience picking up a medication that they have not messed up in some way. I have made so many trips when medications were supposed to be "ready" only for them to have not even filled them yet. They clearly need more staff and retraining. I would recommended any other pharmacy that takes your insurance. CVS is just the last step in the corrupt, broken medical system. What a terrible company and particularly bad location. read more

Amazing place I love it! All the employees are great! They give friendly service (almost too friendly). Their selection of products is slightly less than most cvs' but I think it's just because they are a smaller cvs. Overall if you need any basics they have it. If you need some shea moisture or some great body wash then your looking in the right place! read more

Some of the staff are just pure rude. A couple of times I've arrived to counter and they dont even look up and just say "Name?". no please, no good morning, no greetings. The prescriptions are never ready to be picked up even if you call in advance and they tell you "yes they are ready". The blonde woman pharmacist is just rude. Everything takes forever even though you call in advance a day before. They love to make you wait. Getting refills is a pain in the *ss. I've vern going there for over a year and each month that I go for refills there is always a problem. they are lazy and slow. Definitely don't recommend the pharmacy side to anyone. Im sure lovely people work at this location too, but the rude ones and the lack of efficiency make this place a no no no. read more

I cannot believe how dirty this store was and had soo manu infilled shelves. There was no stock on the floors either so i just don't understand what is going on here read more

Every time I walk into this CVS everyone is so nice and polite. Helpful even.....But, only issue I have is that sometimes they do not have what I am looking for. Hit or miss. But, I keep coming back because, of how friendly they are. read more

Called ahead to pick up money gram. Asked if they had the money in the till. Staff said yes. Fifteen minutes later I'm up there and Im told they don't have the money. What an outfit! read more

first! ok that is so fours years ago but whatever. :-) nice clean new place. a touch generic looking- not as pretty as you'd expect a brand new store to be but convenient and nice to have in this complex. not particularly inexpensive. i always thought cvs was bargain-y! probably the rent here! friendly staff. mild general selection. not the biggest and broadest but if you need basics you're gonna find it. or something close to it! read more

CVS Pharmacy - nice new and clean but boring looking. no sense of pop here! how come?!... - Drugstores Near Me - LOS ANGELES, California

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This is mainly for the actual pharmacy, while I've never had a problem with the rest of the store the pharmacy staff always goes above and beyond for me. Today my insurance didn't cover my medication and even after good RX which brought it down to a couple hundred (which I was okay with paying) the pharmacy tech, Anyra (I'm probably spelling that wrong), went out of her way to apply a coupon so I only had to pay $24! And she made sure I had the information to use the same coupon next time too. The pharmacist is also always great as he is always extremely kind and accommodating! I highly recommend this CVS Pharmacy read more

Everybody said, Mario the manager in this store is the best, I am saying the same. I often shop in his store after I did workout, he is always very friendly to greet everyone and super nice to help you find the right products. I visited many CVS stores, Mario is the best during all of them. Thank you Mario' read more

It's new and finding it's way. Good location and friendly staff. I review nothing, especially CVS but with the lameass reviews below made me want to level it out. It's CVS, not Harry Winston, chill people read more

I currently live near this particular location. It is very clean and security on site and it's kept up very well. I deal with manager who is nice and try to get him when I get coupons on my card. However there are items where they are out of stock or don't have marked down sales or discounted items after holidays as often as other locations. The cleanliness is key and I do prefer this store like the ones in Brentwood and Encino. I like this store but if things are marked as on sale or sold out which seems to be often please replace or replenish instead of not being stocked up. sale since coupons only last so long. Prices on refrigerated food and other products seem to be higher at this location and holiday or seasonal items only get discounted up to 40-50 percent off and you must wait weeks to get a good deal or bargain price read more

I've been very impressed and pleasantly surprised with the friendliness, cleanliness and efficiency of this pharmacy. It looks very clean and inviting. read more

I checked to make sure that this CVS pharmacy was open, and the website said that it was and so I called to cancel a prescription. I waited on hold for FORTY MINUTES with nary a soul picking up the phone, and there was no automated message implying that they were closed. Utterly dreadful customer service. read more

Really slow and disorganized. Not very nice. Poor customer service. Management needs to be addressed or replaced.

I just had the worst experience with Frank the cashier. He was unfriendly and I had to ask for him to bag my purchases and for my receipt. His whole attitude was unprofessional. On the other hand, I always find that the security guards are always pleasant and helpful. read more

Good luck getting anyone on the phone, especially at the pharmacy. Every single person seems to be on break whenever you call...and call again...and again....30 minutes is my current record for being on hold. 0 stars if I could. read more

Service has to be pretty awful for me to leave a review. I was in line for 35 minutes to pick up my prescription that was dropped off hours prior. They had only one completely clueless person working. I was 3rd in line when I got there, and by the time I actually was helped there were 15 people in line. Never coming back here. I only got my prescription once someone else returned from break. read more

I did not want to enter the store because of the pandemic, so Mario, the manager came outside took my small order and put it all together for me. Thanks for making It easy for me Mario. read more

Staff is friendly and helpful i have found, and it's a newer store so it's pretty well stocked. BUT. It smells like FEET! I don't know if it's the carpeting or what, but it's gross. I don't think any pharmacy should be carpeted TBH read more

Perfect! Fantastic, Outstanding friendly pharmacy staff. In the non-pharmacy section, there is a good selection of necessary items. (They will get products in that you request!) Bottom line: It feels like a true "neighborhood pharmacy" (Remember those?) read more

This is a brand new cvs, and yet there are no self check out stations. This wouldn't be an issue if all the employees weren't so slow and incompetent. All the employees seem to be stoned. Makes sense because they move at a glacial pace and have no idea what they are doing. Whomever did the hiring obviously didn't care. There are plenty of other cvs stores. If you're in a hurry skip this store and go to the rite aid down the street. read more

Inadequate staff leaves you waiting for ages without acknowledging you. They still don't accept Apple Pay YEARS later.

The management here as well as the security are completely rude and disrespectful. As a long-standing patron of CVS I have never in my life experienced such a rude and disrespectful security guard and management. I was harassed by the security guard coming from the restroom and then when I explained my situation to the manager he ended up asking me to leave the store and never reprimanded his on employee/security guard. I'm generally not one to pull any quote end quote race card but I like to call a spade a spade and the way I was singled out and harassed by the security guard was unfathomable. This CVS may be nice and new but the employees and management are horrid. Go to the CVS at your own risk you've been forewarned if there were negative stars this CVS would be more than deserving of them!!! read more

CVS's are more or less all the same, this one just has really friendly and competent employees. Every time I've gone in they've been helpful, and I even called one time to see if something was in stock. I expected to not be able to reach a real person like when I've called drugstores etc in the past. But someone answered right away and checked into my item immediately! So, a surprisingly pleasant drug store experience. read more

On plus side, they're super friendly. However, the are constantly out of stock of things. It's gotten to the point of "why bother" whenever I have to go in there - I just know they're not going to have in stock what I have gotten there before. They never have enough people at register - or rarely do they. However, they are very nice. read more

photo department is always so lame when u get things delivered there they can never find 3 times manager (sandra ) does nothing to figure out the problem or refund you tke your photo business elsewher read more

Very nice and very helpful personnel. They are friendly and very professional. I had a problem with my prescription medication and they had resolve it by checking immediately with my doctor. read more

this is the BEST pharmacy in the neighborhood. the staff is kind + professional - Judeth is WONDERFUL! she is patient + thoughtful in answering my questions and/or concerns about medication. they always go above + beyond. i trust them + the wait time is very short. read more