Pretty nice pharmacy. The store is clean and tidy and the pharmacy is quick with filling…read moreprescriptions, even if you are a new patient. Most staff are very friendly, except one staff member I've spoken with on a couple occasions in the pharmacy that never seems to be friendly. On the phone or in person. When working in customer service this is essential in my opinion. The drive-thru pharmacy is very convenient. Please note that the pharmacy does close daily 1:30-2p for a meal break as indicated in the photo. Also, I feel their prices are fair and affordable. I plan on returning for future needs.

This is an absolute disaster of a store. Terrible customer service all around. Rude employees and…read moreold sale tags on product all over the store.

Agree with other reviews. Inept pharmacy. They have screwed up more than one prescription for my…read morefamily. Rude. Incompetent. This store should be shut down before they kill someone with incorrect medications.

If there was a less than 1 star to give this place I would. Nothing but rude and awful staff. The…read morewindow clerks are beyond awful with their vile attitudes that have no business addressing customers. The pharmacist is no different. Always feels like you're bothering them or they're doing you a favor. God help people that may have questions then you'll really get it. This is the absolute worst pharmacy the worst staff you can come across. They need to hire a whole new staff. Absolute trash.

Please inform anyone that packs up the groceries that they shouldn't mix light things with heavy…read morethings for one. Like cans with Pillsbury refrigerated pizza dough in those containers that you Crack open. Don't pack detergent with food. Don't pack fruit with heavy items or cans. Tell them to ask if you want your items packed in the order that they were put on the belt! A few things I bought were ruined!!! Now I have to go back and try to replace items.

Very unprofessional and disappointing experience…read more I came to the Mayfield Heights Giant Eagle (6259 Mayfield Road, Mayfield Heights, OH 44124) to pick up prescription medication for my mom and decided to do some grocery shopping as well. At the self-checkout, I needed help paying for a single item without a barcode. I had to press the assistance button multiple times before anyone responded. When someone who identified himself as a manager finally came, he was extremely rude and condescending instead of helpful. His appearance was sloppy, and his attitude made me feel belittled rather than assisted. This level of customer service was shocking. I then went to customer service to speak with the store manager, but despite waiting and repeated calls, no manager ever came. I usually shop at Heinen's or Costco, where professionalism and customer care are clearly a priority. This experience was unacceptable, and I will think twice before returning to Giant Eagle.

I understand the pharmacy isn't open 24-hours, nor do I expect it to be and I fully agree you need…read moreto shut down for lunch. But how about on your outgoing message instead of just saying the pharmacy is closed give the open hours? i couldn't even ask that without giving my date of birth. You need to fix this with corporate. I'll probably change my rating, say I can figure out when i can pick up my prescription.

We have left this CVS and now use the Giant Eagle pharmacy. A few weeks ago I went to pick up my…read moreprescription for a non life threatening drug and on getting it home, found that it was the wrong thing. When I took it back to get the correct medication, The pharmacy blamed first my doctor, then me, then my doctor again. They could have just blushingly admitted a mistake and I would have been ok. But they didn't. Since I can't trust that pharmacy, I changed providers and am very happy now .

Stopped in at Walgreens one evening for a resupply on toiletries during a work trip. Everything I…read moreneeded was here. I was also looking for some cold cans or bottles of V-8 juice - which they did not have. #Walgreens

Although there are a half dozen (literally) drug stores within a mile radius of my house, this…read moreWalgreens is my favorite. I drop in fairly often and I feel like no matter what time of day I'm in the store, everyone is friendly. (which isn't the case at another Walgreens a mile in the opposite direction) The photo department always processes my orders faster than I'd expect them to and is great about calling me if I forget to come pick up an order. Great holiday tip? You can buy stamps at any of the registers if you need to mail out cards and are like me and are too lazy to go to a post office. Pro tip? Check out in the cosmetics department. The line is generally longer and I feel like the friendliest people tend to be stationed there.

What a joke. Went through the drive thru lane to pick up some prescriptions and got threatened by…read morean employee. I repeated myself three times and not once did she understand me. My car was loud and I mentioned it's part electric to explain the noise. She ran off and found someone else to complete my transaction- in that moment she threatened me while the other employee's back was turned. Don't have anything filled here if you want to be treated well.

Went to my scheduled COVID vaccine appointment. Pharmacy area was absolutely filthy, nothing…read moresterile or organized about it. Privacy screen fell over during the injection (not on top of us fortunately).