Mark was so amazing. He was quick to fix our problem in our home and went above and beyond…read morethroughout the process! There was an additional leak that popped up after he began drying out our first one, and he did not hesitate to come back right away to work on the second location. He helped us with the insurance process and gave us a lot of helpful information to navigate that. I highly recommend him for all your restoration needs!! Thank you Mark!

Our bottom floor flooded and I really need help fast. I called Mark, telling him I wasn't sure my…read moreinsurance would cover it. He assured me it would and had me call the insurance company to make sure. He then walked me through the entire insurance coverage. He showed me the damage to the subfloor and informed the insurance company what my problem was. I would HIGHLY recommend this company.

I can't begin to express how great Rico, Jaycob and the other workers were during this frustrating…read moretime. A bad leak in the kitchen hidden behind walls led to a massive mold problem. Home insurance recommended 1st Response. They were amazing. Great communication all the way through... came everyday at 8am promptly till the afternoon... until the mold and demolition was resolved. Kept everything as clean as possible so dust wouldn't disperse to the rest of the home. While losing the entire kitchen, bathroom and half of a bedroom is upsetting, 1st response made things a lot less stressful. Thank you!

Look no further than First Response Restoration!…read more I had a water leak in my property and Jaycob and his crew were awesome. Always accessible, always returned emails, and always on the phone with me. These guys were great.

I have used Jake and his crew for many years on my own home as well as rentals. They are amazing to…read morework with, they show up on time, work until completion, make sure you know what they are doing and why it needs to be done, and are meticulous in their work. This is say a lot, because I have prior experiences with people in this town of not showing up, staring and not completing work, or just doing sloppy work that I have had to hire someone else to fix what they did wrong, costing even more money. Jake and his crew are the only ones I will ever use now to do work I need done.

Jake and his employees were nothing but great! I had a water leak in my shower and needed an entire…read morenew shower. Jake responded immediately upon receiving my request and even was able to come give an estimate the same day! He listened to my concerns and provided good suggestions and feedback. When it came down to scheduling the work to be done, Trustworthy Restoration was always in schedule, if not early, and provided me with all the timelines I asked for. The guys that did the work were so nice and friendly and wanted to make sure that I was happy with their work. I am so happy with the finished product! I could barely wait to shower in my new shower because it was so pretty! Every day I look forward to spending those 15 minutes in my beautiful shower! Don't hesitate with these guys. They are top notch in quality and responsiveness. You won't regret it!

There was a water leak from our kitchen that damaged our laminate flooring and soaked under the…read moresink . Our insurance would cover the laminate flooring and the drying of the cabinetries. I asked for a recommendation to fix the water damage for the cabinets and my adjuster recommended DryZone and a few other companies. I chose DryZone! Ed Garza called me within a few minutes after I spoke with the adjuster. He suggested that the water damage should be dried right away so it doesn't create mold. He came by within the next hour and set up his equipments. He explained to me how each equipment works and other options I can take to prevent/fix molding issues. He was sincere when I told him I was concern about my kids and having possible molding under the sink. He helped me find alternatives to fix the molding issue without spending too much. Not only did Ed help me with the water issue we had at home, he also took time to explain to me about an AC issue at my Aunt's house that needs to be fixed. I showed him a few pictures of the ac vent that was leaking and Ed actually took time to show me what COULD be causing it and what may need to be done to dry it. Talking to Ed about the water damage and everything else was a stress reliever for me. He was kind, sincere, honest, a wonderful listener, and overall a great person. By far, he is one of the most genuine person I've ever met. I can honestly say, he has helped me with more than just the water damage.

As a Realtor, I have called on Dryzone numerous times to do restoration work for my clients. This…read morelast time was for our own home which was flooded when our water heater burst. Water was everywhere and leeched into the walls and floors...a mess! The scariest part is the damage you can't see behind walls and under floors. Left untreated, it can turn into a mold situation that will cost even more to fix. Homeowners, this is something you MUST disclose to the buyer when you sell, so it's better to get it fixed right than face a potential problem later down the road. Note: If your water heater hasn't gone yet and it's been 10 years, replace it! Ed came out and was very thorough and polite. He is a pleasure to work with and always made sure everything was done right and cleaned up by the end of the day. Industrial dryers and heaters were brought in and it took 3 days to get the moisture dried out, drywall and flooring pulled up, but it was a well-orchestrated mess. Even our insurance adjuster was impressed by the quality of work they did. Most times, restoration companies do more than what is needed to fleece the insurance company for more money. Our adjuster said Dryzone did exactly what was necessary and they did a good job of drying everything out completely and also came back to meet with the adjuster in case they had questions. Now THAT is service! This is a stand up A+ company that I will recommend over and over.

If I could give Fred and his crew 20 stars I would! I have used a few companies in the 20 years…read morewe've lived here and these guys go above and beyond. They truly cared and wanted to do the best job, which they did. They were on time, they were so kind, and their work was truly amazing. They took out a big part of the ceiling, and I still to this day, can't see where they added the new one! True magic. The crew was fantastic with all the other work as well. And my bill didn't reach the quote I was given, and he still took it off the bill. Honesty can sometimes be hard to find! So impressed. Don't hesitate to use Fred and the guys.

USAA recommended this company after my water heater exploded in my garage. They surveyed the damage…read moreand cleared out the damaged drywall and treated affected areas. I asked if they repaired the open damaged area, had an estimate generated but didn't receive it for another 24 hours. I called to follow up and get the work scheduled. I was told they would get back to me regarding a time. Days go by and again I follow up and was told that someone would be to my home to drywall the open area. The employee was a NO SHOW. I called to find out where they were and when I should expect them but got the run around again. Such poor customer service and I would never use them again.

ServPro staff did excellent job to our home for water metigation. Thanks especially to Robert who…read moredid an excellent job and also work and lead Edward and Sugeiri.. thanks again

I think this is the best one for water damage restoration in Las Vegas. There is too much praise to…read morebelieve they are the best. Please try to contact them if you need help with water damage restoration in the future.

We had a leak above our fireplace that caused some mold, and they came out quickly and got the job…read moredone! They did such a great job fixing it for us. The service was great, they communicated with us throughout the whole process, and the price was good. Would definitely recommend!

A pipe bursted from our wall on Saturday night at approximately 10:00pm. We panicked and called our…read moreinsurance company. Our insurance company recommended Aspen Restorations. We called them that night and Justin with Aspen Restorations arrived that night at 11pm! He was at our home till 3 in the morning cleaning up the water damage! He is very professional and a hard worker. He immediately explained to us what he needed to do. He has been coming to our house daily to monitor the damages and the machines that are running! He truly cares about his work and prides himself to do a great job!

Joe Randazzo came to assess some ceiling water damage in the master bedroom from hot water pipe…read moreleaks in the attic. He communicated his arrival. Was prompt and professional. They had to cut a hole in the ceiling to check for mold. The furniture was moved and returned. The area was cleaned of dry wall dust. All in all I was very pleased with the work and highly recommend.

Joe was on time and did satisfying service and explained my questions very nicely…read more Thank you.