Following up! Manager called me and said that we don't have your order number and the purchase was made "online" like it supposed to clarify something. No solution, no nothing. They act like they just don't have my order and never had it. Complete scam. Stay aware! read more

Cycle Gear - Motorcycle Gear Near Me - Culver City, California

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Good shop and great selection. They also partner with revzilla so it makes purchasing and returning a breeze.

Very helpful spent a good amount of time looking for the right helmet I appreciate it the help definitely recommend them

Came today not knowing much but needing a helmet and some gloves for my msg course and the 2 workers there helped me with everything very polite and very helpful they helped me get the perfect helmet and size and are very great and kind thank you read more

Cycle Gear - Motorcycle Gear Near Me - Culver City, California

I came in as a brand new customer not knowing much about what I needed for my bike, especially when it came to cleaning my chain. I was lowkey overwhelmed... but they made the whole experience so easy and fun. From the moment I walked in, the humor, the energy, the vibes ...everything felt welcoming. It honestly felt like I was shopping with friends who actually know their stuff. They broke everything down for me, explained what products I needed, and helped me so quickly without ever making me feel clueless. Left feeling confident, taken care of, and excited to clean my chain properly If you need moto supplies and want good energy with solid knowledge, ask for Mari and Virginia! Definitely coming back. read more

I took my wife to Cycle Gear to get suited up from head to toe. Stacy, the sales representative, did an amazing job assisting my wife and I. She was knowledgeable, pleasant and personable. We truly appreciated her assistance. read more

Went here to get fitted for a helmet I wanted. They didn't have it in stock but I got the right size to order online. I ended up buying gloves based on recommendation and am happy with the purchase. They really are helpful here. read more

Love this store. Virginia and her team are always friendly, helpful, and know their stuff. They host Bike Night once a month (2nd Tuesday), and it's a great, easygoing way to connect with other riders. Parking is plentiful, even with the current construction outside. If they don't have something in stock, they're quick to help track it down. Always a solid experience here. read more

The out standing service of the salesman Xavier resulted in me purchasing a replacement helmet and a German style helmet that fit to perfection. Xavier went above and beyond to ensure my satisfaction. Xavier, thank you. read more

Cycle Gear - Motorcycle Gear Near Me - Culver City, California

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Today I bought gear for the first time ever, I was a little nervous at first, but Stacy was very knowledgeable and super helpful. She made the experience pleasant and I'd highly recommend new riders come here as well. Thank you :) read more

I just logged into Yelp for the first time in years just to write this review. Cycle Gear not only has a great selection but their employees are extremely knowledgeable and friendly. I went in today only expecting to do a helmet fitting as I had already been doing a ton of research on the best helmet/comms system but Stacy not only clearly knew more and had first hand experience with her suggestions, she helped me find a helmet I'm much happier with than anything I was originally considering. I was going to wait to find a better price online but not only were the original prices already fair, their sale and discount offerings made them unbeatable. I'll definitely be a returning customer. I was so impressed, I also joined their membership (something I rarely do and was happy to know there's no auto renewal) but was also really happy to learn the membership also applied to Revzilla and J&P cycles. The shop is great on its own but I highly recommend getting Stacy's help if you're unsure about anything. read more

This informative team provides expert recommendations and are more than knowledgeable when it comes to their products. They offer a wide variety of high-end brands and everything for sale is of immaculate quality and standard. We come here for everything from a replacement visor to armored riding gear. The shop itself is pristine and organized. Well done, boys! read more

Cycle Gear - Motorcycle Gear Near Me - Culver City, California

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first time stepping in a motorcycle gear shop as i was looking for gear for the msf course, came in for helmets and gloves. soon as we stepped in we were greeted by the most sweetest person ever !! stacy was super friendly and helpful with helping me try on different helmets. she definitely made my day and got me more excited about riding. ended up getting a shoei helmet, which she help me set up with the nose guard and chinstrap, & alpinestars gloves. she gave me lots of advice about riding and bikes as well, ty stacy !! :)) read more

Cycle Gear - shoei rf 1400 (xs) - Motorcycle Gear Near Me - Culver City, California

Went in for new helmet, gloves and goggles super helpful and friendly would 1000% recommend !!

The staff is extremely helpful. I had my little girl with me and one of the staff gave her two sheets of stickers. Very nice of him and it kept my toddler occupied. I originally went in just to buy some spray for my helmet but ended up buying the spray and a quad lock phone mount because the staff answered all my questions. They will definitely continue getting my business in the future read more

Great customer service, very responsive - highly recommended. Went in to get a battery today that the business was holding for me. The person waiting on my was patient and answered all my questions as I'm still new at this. Give them a shot, you won't be disappointed. read more

I went in there yesterday around 2pm. To get help set up my cardo system in my helmet the girl was so nice and very helpful I forgot her name but this is her number account. I'm a first time rider so I'm asking her question how do I clean my helmet how to set up a quad lock etc but honestly she took her time to explain everything to me but she has amazing customer service so thank you very much!! read more

Cycle Gear - cardo system - Motorcycle Gear Near Me - Culver City, California

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I've been here many times. Bought a few helmets, along with gear, tires and more. Always very helpful. Had an issue with my bike battery that wasnt bolted correctly, staff was able to help and they were able to find one spare that fit and i havent had an issue yet. Can't beat the prices!!! read more

I came in quite intimidated, I'm new to riding. But I have to say that the employees were so informative and welcoming! Hailey helped me a ton when I asked her about what gear I would need for my course! She was so vibrant and enthusiastic, a great saleswoman (even though I didn't have money for a purchase). She could have sold eggs to a chicken!!! Overall 10/10 experience, will be back to purchase ASAP!!! read more

I wanted to get a full face helmet for my girlfriend & so we went to this location. Jose was the representative that helped us figure out the right fit, comfort level as well as some other questions she had about breaking it in. All in all, it was a great experience. My only gripe is that they offer you a good discount coupon online but when you take it to the store, they suggest that it is only for certain products. Meh! Just say so, online too! Plus the inventory for variable sizes in full face helmets is low at this location. But customer service is absolutely top notch! Big shout-out to Jose for being super helpful, resourceful and professional. read more

Cycle Gear - Kelsie sporting her new Bell Gringo (& silver visor), purchased from Cycle Gear! - Motorcycle Gear Near Me - Culver City, California

I love this place, great customer service & great deals. Cycle gear to me is like shopping at Best Buy but for motorcycle gears & accessories. I go to cycle gear for one thing & end up buying things I was not thinking of, especially when I find out the prices are cheaper than I thought. The employees go out their way to help you find & get what you looking for. I recently came to cycle gear to purchase a pair of gloves since the one I had for 5 years was torn, the specific brand I am accustom to cost over $100 but they had a special & I paid less than $40. read more

Cycle Gear - Sedici Bruno Gloves - Motorcycle Gear Near Me - Culver City, California

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Ordered my first helmet, a Bell Revolver EVO, through their online site. Received it, tried it on, & it was MASSIVE. Emailed them to ask how to return, received a response from Colin almost instantly saying I could return online or in store. Was told there was actually a store right by me! I drove down, returned it, then Courtney asked if I wanted to look at other options. She explained that Bell shells are the same for the mediums as they are for the extra smalls, only the interior padding decreases in size (which explains the massiveness). She then suggested her personal favorite the SHOEI RF1200 which is a lot less bulky for us smaller ladies, & was currently on sale ($100 off). Courtney & the other super helpful lady fully informed me about the RF1200 features & safety & how snug a helmet should fit (turns out I'm a small not an extra small) -- should be snug on the cheeks, but not so snug that it's uncomfortable, & the pads will form to your face over time. They also installed the chin curtain & a Pinlock for me after purchase. All in all, a really positive easy shopping experience with the most attentive helpful staff. Will definitely be back! read more

Cycle Gear - SHOEI RF1200 in matte black size small - Motorcycle Gear Near Me - Culver City, California

Great place to buy skis! Very happy with the curated collection and expert advice! And the skis!

Alfonso aka Superman was amazing, spent a hour trying to put my quad lock on because it wouldn't fit. Will always come here for anything gear or accessory wise. read more

Best experience as always Alfonzo was cool and knowledgeable, came in for a Visor that actually didn't fit my helmet and he recommended a better visor. When you come in to shop ask for him. read more

They carry a huge variety of motorcycle, and cycling gear. Obviously they can't carry everything, you can order on the website and have it shipped to the store for free or shipped directly to you. Their prices are very good. I found them to be very competitive. Sales people are friendly and helpful. Plenty of parking. They are at the corner of Sepulveda & Jefferson read more

Cycle Gear - So happy with my new purchase - Motorcycle Gear Near Me - Culver City, California

I wore my new AGV helmet today for a 240 mile trip. I didn't have a Bluetooth set up in my helmet so I decided to use my Bluetooth ear buds. They were too uncomfortable wearing them with my helmet on so I googled the nearest Cycle Gear. The one in Culver City popped up. I walked in and immediately Virginia greeted me and I told her what I was looking for. She went on to ask what type of application was I looking for in a Bluetooth device inside my helmet. She was very knowledgeable about the products Cycle Gear sells and I was able to make a confident choice in Bluetooth devices. She also installed the device into my helmet and explained to me how to use it! I am glad that I stopped by the Culver City location and that Virginia was there to help me with my purchase! I will definitely visit the store again soon read more

This place is garbage I bought a shoei neotec II helmet and after 3 days the face shield broke and I Spent 6 months waiting for them to sell me that part and when I complained they told me that I could not buy anything in any store for making my complaint why do they sell helmets that they know do not have replacement parts and I asked them before buying it and they told me that they did have when it was a lie and in the end it was fine I found better prices elsewhere read more

Got some birthday presents for my bf and Brian helped us. Friendly and so sooo patient with our questions and finding the right motorcycle helmet. We did some research before we purchased so that helped move things smoothly. We were able to try on different sizes to get the right fit and Brian gave us pointers on what to expect. He efficiently placed our comms system and went over the basics! He even paired our helmets! At home, we put our helmets on and tested the comms system which worked perfectly! Thanks Brian! You were super helpful with our purchase! Will see you around town in the Honda Goldwing! read more

Cycle Gear - Testing the comms in our new helmets! Awesome! - Motorcycle Gear Near Me - Culver City, California

Virginia (mgr.) is the best thing since motor bikes were made. Can't speak highly enough how I saw her manage an entire store, help like 5 customers at a time, all with a smile and incredibly knowledgeable, patient and quick to help or offer valuable suggestions. read more

What a fantastic experience!!!! Both the salesperson ( who had her Bike outside / and went out of her way to not only give set me up with a new helmet, sound, jacket, gloves , net and even revered Her FORMULA ONE sounding BIKE for me to admire) aside from being lovely and helpful, owner was incredible friendly and I just had to get the membership. What a cool and well priced place. Gotta find an excuse to go back - Thanks y'all! read more

Came into this shop to get a few things the other day. All the staff are helpful, especially Virginia. She's super knowledgeable about the products and matches a use case to each product I asked about. If I've ever got more questions about something I'll be sure to go into the store when she's working. read more

In 2020, I'd successfully completed an MSF course and was excited to start buying gear. The sales rep in their Culver store was super friendly and helpful and helped me choose a Sedici Sistema modular helmet and gloves. As recommended by the sales person, I'd walked around the house wearing the helmet so I'd get accustomed to the constraints. This was the only time I'd worn the helmet for a year, before I finally bought a used motorcycle. I took a few private lessons from a man who provided a helmet with a comm unit, so I only really began to use my helmet this year (2022), when I discovered that the Sistema model that I was sold has a defect; the face shield screws often pop off when the shield opens/closes. I recall having it happen to me a few times while at home, but it being my first helmet, I didn't understand that it was a defect until I used the helmet during a Ride to Live course and a screw dislodged, leaving my shield hanging on one side. I never recovered the screw, but an officer helped me to remove the shield entirely so I could finish the course. While searching for parts on the CG website, I discovered a review of the new Sedici Sistema II helmet; where the reviewer mentioned how the shield issue was a major complaint by consumers and that the new model addressed the design defect. My 2 year warranty expired in June (it was August), but I thought that considering I'd only used the helmet 3 or 4 times, I could get an offer to either repair my helmet or get a decent enough discount to upgrade to the new model. The manager, Virginia was nice enough but explained that repairing the helmet was not an option; all I could do is keep buying more shield screws (while they are available). Virginia told me that the helmet I bought was a closeout item and that I should be more vigilant when an item is on sale. She also offered a 15% discount to buy another helmet. I'll admit that I was pretty disappointed about this. The sale price for my helmet was $160 which was a reasonable investment for a new rider. With an expired warranty, I didn't expect a new helmet. However, considering the myriad of online purchasing options available these days, I didn't think that eating the fifteen bucks for a pair of shield screws was a big sacrifice to express to a good faith commitment to a customer who would undoubtedly continue to support their local business throughout her riding journey. As far as the discount, it was a kind gesture, but as a noob rider who is dependent on the expertise of others (like the person who made the initial sale) to help me make the best choices for gear; riding advice, etc. That said, tell me why would I risk making another expensive mistake? read more

Came in hoping to exchange/ return some items I purchased from a different location and pick up a new helmet. I had a bit of an unusual circumstance with my receipt, and the manager (I think his name was Jose?) took the time to call the other location, locate my receipt and complete my return for me. He helped fit me into a new (to me) brand of helmet and scoured through the many, many boxes (that all looked the same) while being extremely patient, personable, and fun to talk to. When it came to checkout, another associate was at the register with him, and we talked for about 15 minutes about motorcycles (there weren't any other customers at the time). Both the manager and the other associate were friendly, patient, helpful, and easy to talk to. I would 100% recommend this location. Thanks guys! read more

First visit was A+. Gavin really knows his stuff and helped me get into the right helmet. Second visit was like helping a special needs person figure out what I wanted to eat for breakfast. read more

Good gear good people but better off buying helmets off line more selection ... don't get tricked into the membership

Ozzie and Gavin are the best! They walked me through everything I needed plus some. They pay attention to detail, which is very important when buying gear for riding! I'll be sure to stop at this cycle gear for all my future needs. read more

Chris is one of the best salespeople I've ever worked with. Cycle Gear is lucky to have him. He's so knowledgeable and a motorcycle enthusiast so he's very interested in talking anything pertaining to riding and gear. He helped find the perfect fit helmet for me. They have a good selection of clothing, padding, helmets and more. read more

TERRIBLE customer service! A Browser extension offered me a discount code, the store honored the code and charged me the lesser amount for the items only to then cancel my order a week later with no notification because I "took advantage of their promo code offer"! What??? That's what those codes are for, if you don't want your customers to pay a lesser amount then don't offer a discount code.... Penalizing your customers for being savvy consumers is a terrible business practice. Then after all of this I had to fight them to get my money back if you can believe that ridiculousness... ever again, Revzilla and cycle gear or the same company as convenient as it might be for you to use them I strongly suggest paying more money and going somewhere where you will definitely receive what you're ordering. read more

I'm about to get my first motorcycle and Cycle Gear was nearby so I dropped in to get some gear with a friend. Easy parking in the lot, which is always a plus, followed by a good amount of gear in the shop. When we came in, Scarlett greeted us and basically became my guide for an hour as I am brand new to all of this. She recommended different helmets until we landed on one that checked all the boxes and she walked me through the different type of jackets, pants, and gloves and what the use cases for each are. She was super helpful in helping find the right gear and also made sure to steer me away from certain things that I may not need just starting out. Now I have everything I need and it wouldn't have been without Cycle Gear and Scarlett. Thanks, I'll definitely be back! read more