Customer service was terrible with the exception of the young lady working there. I replaced 3 deep…read morecycle marine batteries and she had to ask the other guys to assist her. None of the males made an attempt to help me load them but she did. On the way out the cart got caught on the rug resulting in it turning over with the 3 batteries hitting the floor. She helped me pick them up. I told them I planned on picking up 2 more next week but not at that location. Service has Never been that bad in the years I've gone through in the past. She deserves a 5 and the other employees on duty deserve zero if it was on the scale. Advance Auto Parts, y'all can do better at this Matthews location.

I have been an Advance Auto Parts customer for decades. This location has poor customer service. I…read morehave experience quite a few bad experiences at this location but finally decided to comment. I had to get something from them but decided to get a few other things while I'm in there but I really have to go pee and I cannot take my time and shop for multiple items if I really have to go, so I asked the old blonde lady and the mid age black guy wearing the "tacticool" American flag patch baseball cap if I could please use their restroom since I cannot think clearly. Well they didn't care, they are still using the COVID as an excuse, meanwhile none of the employees are wearing mask anymore. So I went next door to their competition and use their bathroom and had to go back to at least get washer fluid that the competitor did not had and they look at me and went like "oh he is back". Yeah well not for your great customer service just for the one thing that I needed most and done. I will not go back to that location. The stallings one is way better. P.S. side note, I overheard (as she was loud as hell), on the phone saying to someone, " just remember that I will not be here in two weeks and hold on one second I think this customers needs to ask for something"

Whenever I come here, I'm always greeted with a big smile. The folks are very nice and they will…read moreactually take time to help you find the parts. Maria was very patient with me because I had a lot of questions.

Wonderful experience. Recommend to everyone. Found and fixed my problem like he knew what he was…read moredoing .

Staff here is OK at best. Don't expect anything other than the bare minimum. Sadly, this has been…read morestandard for AutoZone staff for some time. I like AutoZone and I want to stay a customer but when they're incompetence cost me time with my family then I have to reconsider. As example, I just showed up to this location wanting to buy a couple lightbulbs which the AutoZone app says are in stock. There are app and Google maps and Apple Maps show that they are open until 10 PM. However it is 8:44pm when I took the photos attached to this review and they are closed. That's piss poor AutoZone. I don't care if young people don't wanna work for the price you wanna pay, or the pandemic or any other excuse you got, if your store operating hours say they close at 9 PM then you should be closing at 9 PM not 8:43 not 8:50 8:59, 9 PM.

Just wanted to thank Jarrod and KP for their terrific service on January 7 when we needed a new car…read morebattery. We were waiting for a soccer tournament when our #012 Acura MDX died and was in need of a battery. Arriving at 730 at night both sales associates were very helpful and engaged to get us a new battery, help us install it and get us a great battery booster (which had just arrived in the back) We deeply appreciate their help and kindness on a very stressful night - it really shows that AutoZone really values hiring great players and hope this reviews shows you how much their adherence to the corporate values is being demonstrated every day. Sincerely The Busbee Family Macon Georgia

Mike and Jim are the best. They know their stuff and are very helpful.read more

From the owner: We specialize in performance, restoration, muscle car and general replacement automotive parts…read more Currently stocking parts from Holley, Moroso, Mr. Gasket, Aeroquip, XRP, Accel, Wix, Advanced Engine Design, VP Fuels, Edelbrock, Allstar, Auto Meter, MSD, Red Line, NGK, Standard Ignition, and much more...

We needed to purchase a bulb replacement for my husband's car headlight and Dion was super helpful!…read moreDion found the bulb we needed, rang us up and then came out to install it and show us how. I truly appreciated the time that he took to help us.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My parts girl Lucky or Lucy always has the know how and gets me guided in the right direction. I'm…read morethe Volvo and Janet Jackson guy and they all yell and greet me when I come in. Feels like home and always glad to go there.

Nice place for used car parts. They have a good selection and you can rent a wheelbarrow for big…read moreparts or a golf cart. You can also print a receipt with the location of the vehicle you came to pull parts from. Recommend bringing boots or work shoes, because the yard itself is rocks which can be rough. Otherwise good place.

do not buying anything here, worthless with zero customer service!!!!! bought something for 1100$…read moreno tracking. and no replied to my email

just ok. latly been buying on Ebay and buying there Heat shrink tubing on sale and the business…read morehas been sending me the wrong item that do not match the description and overall horrible service. It went from fast service years ago to a piss poor way of doing things for the customer now. Watch out and be careful of what you order from RE. Vince