Heard good things about these guys through the BMW club as doing quality work at competitive…read morerates.. CEL lit up while we were visiting family in Charlotte and gave them a call. They were able to schedule me in on short notice, diagnosing it as a warranty covered issue. I was able to delay repair until we returned home. Shop was clean, organized, and offered custom performance upgrades. Highly recommend. The Club was right again.

Made an appointment to get oil changed and inspection done. Quote was accurate and work was done in…read moretime estimated. Customer service was great! Glad I read the reviews and found this alternative to dealer service.

10 out of 10 service. Thank you so much Ceana and Akeelah for incredible service! They were able to…read morerepair my tire for FREE! I first went to Costco Tire Shop and waited 2 hours to find out they couldn't repair the tire. They said I needed to buy a new tire somewhere else that sells good quality Good Year tires. So I went to Discount Tire, and Ceana and Akeelah were able to fix my tire with very little wait. The guy who checked me in was very nice as well. Thank you so much!

My nephew had an emergency while at a rest stop in Charlotte at 5:45 Friday. We called and Jade…read morewas most helpful and waited for him to get there and fixed his tire after hours. She went above and beyond and saved the day!

Great, honest people…read more I've had my axle replaced, engine repaired, oil changed, etc. They don't overcharge, they're fast, effective, and very personable.

Got my transmission flushed and filter changed on a Porsche 911. Fast and great service! Would…read morerecommend! 2nd time using them.

Great service. Very attentive, responsive, fair and honest. Will go back again. I called in a…read morepinch. I need help with a gas smell leak in my car and I couldn't figure out what it was so I went to Blacks to see if they could check it out. They did check it out and didn't charge me anything it was a great service and I was very happy and I did find out what it was so I was able to go get it fixed at the dealer

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

Came in with a flat tire and they couldn't help me. I don't understand how and why they can't…read moreprioritize work orders. A flat tire takes what 15-20 minutes? Removing a transmission or engine works is lengthier. Fix the tire and then go back to the more complicated job. It's not difficult. One of the mechanics was unprofessional and refused to answer the front desk guy as to how long it might take for him to complete the current job. I wouldn't recommend this place at all.

This is crazy....but this is a review for not getting any service done…read more My Camry is getting up in age and the instant oil place recommended a transmission fluid change. After calling and speaking with Joe, he spent over 5 mins with me on the phone explaining the pro's and con's and recommended I not come in for a trans service. His expertise and willingness to spend time on the phone with me just reaffirmed the 5 star rating on Yelp and future service on our cars to be performed at H&H!

I really don't like having to spend money on my "local" car. I have the Sprinter van and that goes…read moreto the dealer because it's still under warranty. My mini-wagon is not and so it goes to other mechanics as needed. The tires are starting to look a little worn so I brought the car back to Discount Tire as I had purchased the current set from them. A fantastic service advisor helped me feel completely comfortable with the spend today, recommending three tiers of tires, showing me the choices and generally being fabulous. I spent the two hours watching the service bay over the top of my laptop where I sent some emails, wonte some Yelp reviews and generally chilled out. The waiting area is comfortable and the wifi worked well. My car took as long as it took, but the tech didn't dawdle and did everything right. I'm pleased with the service and will definitely bring my car back here for tire work. [Review 2527 of 2024 - 3980 in North Carolina - 23539 overall]

I blew out a tire today, not exactly how anyone wants to start a weekend. Robert and the team…read moreturned what could have been a major headache into a genuinely smooth experience. Even though I showed up 30 minutes before closing, they were nothing but welcoming and made sure I was fully taken care of. Truly exceptional customer service and I can't recommend them enough!

This place saved the day for us on a snowy Sunday one winter. We were driving through Charlotte on…read moreour way home, another three hours away, when we had a flat tire during a snowstorm. We put on the spare and inches our way to this location, one of the few open that day in the city. They helped us immediately, repaired a little hole in the tire, and sent us on our way quickly without a charge. They were gracious and quick and helpful and now we are fans!

This is a really good location and the guys are super helpful. They were able to get my Tesla tires…read morewhich are a little harder to get just walking in but they had them same day . This will be my home store from now on . Thanks for getting me back on the road gang !!

It is with a heavy heart that I must submit this review. However, I have spoken with SGI Transport…read moreon several occasions and no course of action has taken place and I have been treated very unfairly with the accident that their business caused. On July 26th, 2025 SGI Transport INC provided a mobile service to change and replace a flat tire on one of my work vehicles. (The end of July until mid-August is our slowest time of the season and the truck was not utilized.) However, August 21st, 2025 when we were back to using the truck the tire and rim COMPLETELY broke off of the truck. My driver was not hurt physically or any other driver thankfully. However, my driver was emotionally scared and quit as a result. After having the truck towed to the Auto Repair Shop, the diagnostic reported that the tire was not properly reinstalled and secured. (This is a heavy 6,000 lb truck). As a result, when my driver was driving the tire was loose and the vibration from the truck and road SNAPPED each stud one by one until the rim and tire flew off into the woods off the side of the road, never recovered. I kindly called Eric at SGI Transport and explained the situation. He recalled it very well of the tire change and mentioned that he informed my driver that a lug nut was missing (however, the next day Kevin mentioned that Eric misspoke and it was actually a stud missing). Regardless of what vital piece was missing, I as the owner and payee was never notified. The receipt that was provided only had the tire size and location in the notes but never informed us of the safety hazard of a missing "lug nut" or "stud". This accident could have resulted in a fatality and I was extremely disappointed when I called SGI Transport and spoke with Eric. He was very defensive and stated that it was my fault for "not paying attention to my business." I was shocked that he would speak to a customer in that manner. He then proceeded to use excessive profanity and then hung the phone up on me. I called back and was presented with the same treatment and then hung up on again. The following day I called back and I believe that I spoke with Kevin. He was calmer and more collect and we actually had a discussion about the situation. He then asked for me to email him the pictures and repairs but they guy or SGI Transport never responded to show the slightest of concern for my driver or situation that they caused. I am all for supporting other small business owner's and I was very patient with waiting for them to do the right thing, but I refuse to be bullied and ignored and punished for negligence during their installation. Knowing that a "lug nut" or "stud" was missing from the tire and it being a safety hazard and SGI still proceeding with the job was unprofessional and extremely irresponsible from a fiduciary stance. It turns out that the company also has a BBB (Better Business Bureau) complaint against them from January 2025.

I had a blowout on I-77N and they came out (took a minute so I went to a safe place) they texted me…read morewhen 20 minutes out. They did all the tests on the new tire and installed it on the side of 77N. Then bc my hazards had been on for 3 hours the battery died (BTW they jumped me too) but I was safe and he was knowledgeable and fast when he got there) so grateful