Great people! Very helpful! Will definitely do business there again! And again! They ordered what…read morewe needed and called as soon as it got there!!! Very prompt!!

Let me start by saying Tommy, Jose, and his wife went above and beyond in helping me achieve some…read moreupgrades to my truck. They have a wide selection of truck parts for all of your needs. Jose is very "hands on" and has no problem with telling you if something is unnecessary. Not just to make a sale. I will continue to patronize this business and I will tell my friends and associates to do the same

Tried to sell me a car for $5000 more than it was listed for on their website. I confirmed the…read moreprice before driving out, but was told it was an error after driving over 90 mins.

I've been to 6 different dealerships, Castle is one of the few that they want to sell you a car, no…read moremarket adjustments , no paint and fabric protection. They will sell you a car and make you feel good about your purchase, the only downside is that they don't have the inventory right now.

Highly recommend Jalpa Auto Repair. Extemely competent mechanics. Work is completed thoroughly and…read morepromptly. Very reasonably priced. Good people to deal with. Chris,In particular,is a pleasure to do business with. Best auto shop on the East Side.

took two cars to them they never inspected, fully. gave back with more problems then giving to…read morethem. non ethical service, with both cars tried to over price and there gonna lie bout problems to get paid! the clerk used terrible language and tried to put my cars on street cause I wouldnt pay them thousands. emoyees argue with each other instead of doing there job! I fixed both cars self saved thousands. ride past this shop don't take ur car there!!!

Datt auto work ATC access Uber affiliate They suck people…read morethat work for Uber drivers they screw over they don't repair their vehicles properly cars break down all the time and try to charge you more money. What a rip off I would never ever bring my car there again matter of fact they need to throw them cars and send them to Venus somewhere because all the gasoline cars don't work anyway it's terrible when you got customers you got to take care of handicapped people and your car steadily breaking down for months okay somebody need to report y'all to the better Business bureau ASAP

Once again leaving another 5* for their customer service specially Jose! He really helped me, I was…read moreeven late for my appointment and he still took good care of me ! Really good ppl.

Fair, honest, does not overcharge. Great service. Patrick repaired my car in a pinch and literally…read moresaved the day.

I drive a 2002 chevy Impala, when the engine locked up i gave these guys a call and they quoted me…read morea very affordable price to install a new one, after i got the car back while driving it would have a strange shutter and i later found out that it was because GM uses 3 different gear ratio's for that model and you have to make sure that you get the right engine to match up with the transmission or it will throw off the shift points and chew your transmission up. well, it would have been nice for a professional to share that kind of detail before acquiring a replacement for it. i had to replace the transmission a few months later and when i explained what had happened they wanted to charge me almost twice the amount for a transmission intall then what they charged me for the engine. so as warning, they will slap a part on no problem, but YOU better do the digging to make sure there arent any critical details like this before they do the work because they sure as hell dont seem to be very knowledgeable.

Alejandra and Kathy were both fantastic to work with. Their communication was clear, proactive, and…read moreincredibly detailed--they answered my questions before I even had to ask. The quality of the work was outstanding; you'd never know my vehicle had been hit. If you ever need body work done, I highly recommend this team.

My car was repaired due to an accident. Before that my car had never been worked on all original…read moreparts. I have a 2019 Nissan rouge with 35 thousand miles. They repaired my car in February 2025. Had to have my car repaired in July 2025 to fix what they did. I would NEVER let them repair my car again. They did a HORRIBLE JOB. They used junk yard parts to repair my car. I was told my car was not safe for driving. DO NOT LET THEM SERVICE YOUR CAR. Below are photos of my car and the parts they instilled. I only gave them a start because I could not post this review without a star. I would truly give them ZERO starts

I cracked the rear bumper and tail light on my 2015 mini cooper some time ago. I was hesitant to go…read moreanywhere other than the dealership, but of course they quoted me an arm and a leg. I also got quotes from another body shop in the city and the prices weren't any better. I came to FT collision after seeing the amazing reviews and I was quoted at very fair price at a fraction of the cost as the other shops. The paint and body work was done with amazing quality and at a timely matter. My mini looks brand new! Roberto was super sweet, helpful and professional, which is important to me as a young woman. As a bonus, he even gave me a car wash (AND vacuumed and cleaned the interior). I highly recommend FT collision. You won't be disappointed with the quality of work and excellent customer service.

I know it's long but please read don't want this happening to anyone else!!!!!!!…read more Here is my experience with final touch collision I was recommended to them don't get me wrong they have good work but from my experience I wouldn't recommend anyone to go to them I dropped my car off March 12th, 2024 and got a rental the same day the young lady who damaged my car her insurance was paying to get my car fixed and paying for the rental 2 weeks goes by and I decided to call to see were there any updates which was April 5th @ 10:39am and I was told that it was more damage found and it's hard finding parts he called American family the same day and let them know it was more damaged to my car fast forward April 12th American family reached due to me being at work they left a voicemail and stating that they have been trying to get contact with the collision shop about the finding of the additional damage no supplemental was sent and no answer they was unable to extend my rental beyond April 5th because they needed that information they were trying their best to avoid me getting charged for the rental and they were calling me because they couldn't get in contact with the collision shop on April 12th I've called multiple times no answer I had someone to call and finally got a answer and I explained to them what was going on my response was they just spoke to American family not too long ago on April 15th I've called final touch collision I even sent out a text to his personal number left voicemails as well no contact at this point it's April 16th enterprise general manager is calling me telling me to bring the car back I explained to home what was going on I can't get in contact with the shop April 16th come I decided to go to the collision shop around 12:30pm I made it there and his daughter was outside sitting down enjoying the nice weather she began to help me I saw her dad he look in bad shape he had a bruise on his back and a knee brace on I explained to his daughter while he was standing their in pain what was going on and to call American family in front and let them know you'll be sending the supplement over she told them she would send it within 3 hours I told her to send me a confirmation and call me to let me know you sent it no update by 5:06pm I called before they closed and she didn't do what she said she was going to do the 17th came the general manager from enterprise went by the collision shop and he said the owner didn't look in good shape he told me to come back Thursday .... Thursday came and the general manager from enterprise went by just to see that they were closed and still not answering the phone ! I was highly upset and fighting to not give the rental back and not pay out of pocket for it that same day April 18th I found the owner fb page so I tried calling from there and even send a message I also found a few family members with his last name and let them know that I couldn't get in contact with him and my car is at his shop tell him to give me a call with my number April 19th came and I still tried calling no answer so I left work at 10:30am got to the collision shop at 11:04am just to see the gates closed again the guy that opens and closes the gates was there I spoken to him and even explained to him what was going on he even tried calling from his phone no answer so I told him that I was going to file a police report which I did !!! Made it back to work at 1pm at 1:36pm enterprise called me and I immediately said he's not at the shop he responded yes he is and he sent the supplement over you're all good Wednesday April 24th at 5:47pm American Family called and stated that a supplement was sent over but they more documentation and they couldn't get in contact with the collision shop once again now it April 25th I called final touch collision it took many phone calls to get in touch with him however he answered and explained what the last insurance had told me he said he would get it taken care of so I waited a hour no longer because it shouldn't take that long so I called my adjuster to see if the additional documentation was sent over and she stated no so I called final touch collision back and told them it's no way American family is calling me because they can't get in contact with you and it no way enterprise should be calling as well because you're not doing your job on your end he told me to be nice to him I told him not I'm done being nice and he proceeds to ask me did I reach out to his family I stated yes I did because I couldn't get in contact with you he hung up the phone on me !!!! April 26th I personally sent a police officer to the collision shop to tell him to pull my car out so I can get it towed out of there and take it somewhere else the new collision shop wanted pictures of what the car look like at the moment before taking it I called and asked can the pictures be sent he told me no he's not doing it which was fine at that point because I no longer wanted any services

I needed my sideview mirror replaced after being careless. I called a few places and not only was…read moreDanielle the only person to actually answer, she was also reassuring and confident they could help. I came by the next day to get the car looked at, Danielle had a quote within 24 hours, and the part was delivered and installed within a week. Fantastic client service, I would recommend anyone coming here for service.

I took my Lexus here after someone ran into my rear bumper. They are a State Farm recommended…read morerepair facility. Their service was top-notch. The owner and his wife explained everything, including the timeline. They kept their promises and even arranged for the car rental place to pick up their vehicle after mine was finished. My repair was immaculate, and they even fixed a scratch on my front bumper (not related to the accident) for a very reasonable price. I waited several months to write this review to see if the repairs would hold up. Well, one of the sensors in my bumper receded while I was cleaning it. I called and spoke with the owner again. He asked me to bring the car in immediately and fixed the sensor without any fuss. I highly recommend this facility and will bring any vehicle I own here when necessary.