Always honest, friendly and superb service. I cant say enough great things about this shop. Thank you Motorpool for everything you do!

Motorpool automotive is the only car shop where I never felt like I was being given the run around just because I'm a woman. They do great quality work and are very knowledgeable. read more

Referred by American Tire where I recommend your buying your tires locally! This place works turn key You call, they email you a short form You drop your car and keys No service desk! You get an invoice via email! you pay it on line You pick up your car You drive away with your car aligned You get an email or text with details and a diagram You post a Yelp review. You bump into the guy who you talked to at Peets coffee, give each other a dirty look but you don't know it because you never saw an employee at any time! Go here The alignment is cheap too!! Best price ! read more

Motorpool Automotive - Auto Repair Near Me - Campbell, California

Brought in my classic Mustang for some repairs. All problems known and unknown explained, options given and assistance with part ordering. Very happy with final results. Will continue to bring all my cars in when needed. read more

Not only is the owner of this place a gem of a human, they know what they are doing. That was evident. He showed me break downs of prices and talked me through a process I know zero about but have 100% anxiety over. Cars are like a foreign language to me that I wish I knew the answers for it and want to know more. He was happy to help and I'm happy to take my business here in the future. Thanks guys. read more

So my dad recommended Steve from Motorpool as they work with them a lot for his companies cars. Initially I had gone in because I was pretty sure I needed my brakes along with my rotors replaced, as-well as possibly my calipers, as another spot stated at one point that they could've been miss aligned due to the fact that when I had got my brakes and rotors replaced that the brakes had ground down unevenly. So when Steven and his crew when to go check everything, everything looked great. No brakes, no rotors, and definitely no calipers needed to be adjusted or replaced. They even went and replaced my fog lights for me as my dad was initially going to do it but they were nice enough just to pop them in. So if you want a team that is going to be honest with you, has a great turn around time, and wonderful communication, head over to Motorpool they will for-sure take great care of you! read more

Love this place! Couldn't recommend a better shop for all your car needs. I've been here several times with my car and they've taken good care of me. read more

Man let me tell you, the best experience at a shop I've ever had, everyone was so kind they got me in and out faster than the burger joint. Great pricing, other shops tried to charge me out my mind! Handled my transmission like a baby and got me back on the road asap! This is the shop to be at!!! read more

They are doing a great job fixing my car! I'm excited to get it fixed and get on my way. If I need a mechanic I'll be coming back. read more

The guys at motorpool are the best! They are always so kind, quick, and professional. I recommend Motorpool to all my friends and family. I have been coming to Motorpool for years and I have never had a negative experience. Thank you guys for all the great work! read more

Great service. Beyond fair in pricing and honesty. They very quick and very kind. Saved my day.

Steve is a stand-up guy! I wanted to take my classic Jeep Wagoneer to him for repair, and after we chatted for a while, he referred me to his buddy who was more experienced with 4x4s. I'll be bringing my other cars to Steve for sure!! read more

I have always received top quality service from Steve and the entire team at Motorpool. My family has been taking all of our vehicles here for years and the team has serviced all of our needs, but has also made suggestions such as when it is time to move on from a vehicle that may end up costing more to fix than is worth my time or money. They have let me know when I can delay a service until a later date, or when something is critical. read more

Great team to deal with, Chris & John were awesome. Straight forward, honest, fast & reasonably priced. I will be consulting M.A. for all future service needs. read more

I appreciate so much the people at Motorpool Automotive, they are honest, hardworking, and reliable. They have helped me care for my Prius 2009 for years. read more

The BEST automotive shop in the bay! Steve and crew are very personable and will explain EVERYthing they are doing to your vehicle. They are very knowledgeable and speedy with the repairs. I WILL DEF be returning to them in the future!!! read more

Recently had my wheels aligned at this shop. The appointment, payment and pickup process is mostly automated online which was a little confusing at first, but should be straightforward for a future visit. Really appreciate the owner taking care of my alignment so quickly, I'm not a mechanic by any means so I wasn't aware how long it takes. Also, they are very thorough and I think the price was fair for the detail they put into the work. read more

Steve and his team are amazing! They're always so accommodating and really nice to work with. They know what they're talking about and don't give you any BS. Highly recommended! Thanks guys! read more

This place reminded me to review them by spamming me on my cellphone for a service 7 years after visiting them. I was a naive new car owner then. They made me change my filters on a new car (complete with scare tactics) in addition to the oil change. They stuck a sticker on the back of my car for a 10% discount on 'labor.' While they had provided a discount on the upcharged labor they also upcharged me for the filters. Basically they charged me two times the OEM price. Must be really hard to procure them I guess. This is the place to get a nice fleecing as a new car owner so that you are forced to learn from your mistakes and invest more time in understanding the wants and needs of your car. 'Never trust a mechanic' has been my motto as a car owner thanks to this place. Talk about a dark origin story...lol read more

always great friendly service. I've been a customer of theirs for years And couldn't be happier with every outcome. 100 percent recommend for anyone to get all their car service needs at Motorpool automotive read more

Started service with Motorpool a few years ago due to the good reviews. Four different cars later with a myriad of regular/routine maintenance and other unique issues and my experience has been outstanding. Currently, they are working on something that's a bit of a project. Honestly feels is more like a buddy down the street helping me out than an indifferent shop. They have gone above and beyond. I would've loved to do the work, just don't have the hours. They've been very responsive, communicated proactively and been very fair. Not much more you can ask for, and certainly not my typical legacy experience with auto repair. read more

Worked on our ancient VW Beetle - had a variety of old car maladies and tricky repairs. They diagnosed each correctly, completely fixed the bug and we've been running the wheels off it for the past 6 months. They are careful, honest, and reasonable. You can also tell how good they are by how full their lot is with cars! I recommend them! read more

They provide great service, listen to their customers, and complete their work with quality work.

The owner, Steve, and his crew are all top notch. Excellent people performing excellent, above-and-beyond service. Why would you ever spend money at a chain or a big-tent shop when you can keep your dollars in your community and support local, family-owned business that won't do you dirty or won't look to take advantage of your lack of expertise like so many mechanic shops do? Anyone in the immediate SJ/South Bay Area should absolutely get any auto services done here. I am between Oakland and SJ all the time, and make sure whenever possible that I am in SJ when I my ride needs maintenance. Thanks Steve! Thanks Motorpool! read more

Capitol subaru sucks and Motorpool rules. 2 years ago I bought a used 2012 subaru Forrester X. I bought it knowing I would need to replace the timing belt and water pump so 2 years ago I took it to capitol subaru and replaced the timing belt and pump. To the tune of like 2400 dollars. Last week the check engine light came on with the traction control light. I took it to MP and they said it was so low on coolant the thermometer wasn't even reading the temp. I literally had it serviced at CS like 2 weeks before that and they didn't notice??? For less than what I paid at CS, MP had it ACTUALLY fixed in less than 24 hrs. MOTORPOOL read more

This is a review about their spectacular service last year. I have moved from Santa Cruz to San Jose and my 2010 Subaru had so many things that needed to be done: water pump replaced, timing belt, suspension and shocks for both front and rear, among other things. They threw in free alignment and replaced a wheel lug stud. Yes, they were kind to my old girl. That was in June 2022. They also contacted me a month later just to make sure everything was working which was on the house. Wowza! I don't think I could have asked for a better place. This is a belated, THANK YOU!!! Of course, I'll be back! read more

Great guys - reliable - efficient - fair priced. They helped my son with his 84 BMW AC belt replacement on a busy travel day. Thanks for helping him get home! And thanks for the T-shirt and candle gifts! read more

We had an amazing experience with Motorpool. Due to the current rains, my wife hit a pothole and her car needed an alignment and we decided to have some other routine maintenance attended to at the same time. Motorpool were very responsive, their prices were extremely fair, and they were just really nice people. They gave us their opinions and kept us up to date on the progress. The receipt includes specific photos and is very descriptive. The pickup of the car was super easy. Thank you, Motorpool, we will be back for regular maintenance and any future needs! read more

I can't recommend Motorpool Automotive enough!! These guys are hands down the best around. They've been working on my vehicles for more than 5 years now. The fact that I drive down from the Santa Cruz Mountains for service should say it all. Reliable, honest, and fair are not normally ways you hear people describe their mechanic and auto service experiences. Every member of the shop has always been more than helpful answering my questions and constantly ensuring quality. Thank you guys for everything you do! read more

Great job and quick response. Took care of a repair for another company. The repair was fast and they gave additional information on more things that need to be fixed. read more

I don't know what I would do without Motorpool. They are always quick, trustworthy & reliable. The one thing that always stands out is how thorough they are when servicing your car. When I bought my 2008 prius used and they were able to give me tangible information (with pictures!) of exactly how worn the entire car was before I purchased and realistic ideas of the maintenance costs to expect in the coming year or more. During the pandemic they've been great with texting, payment & scheduling online. Highly recommend their services. read more

Put a large Motorpool sticker on my back windshield. Not easy to get off. Needed a razor blade and Windex to remove. To be fair, Motorpool has good customer service, and performed the work quickly and properly. In the future I would appreciate a verbal agreement to place a large decal on my vehicle, as I did not notice that they're service agreement specifies this. read more

Motorpool Automotive - Unwanted decal stuck to rear windshield. - Auto Repair Near Me - Campbell, California

I brought my car here for a radiator issue and couldn't be happier with the experience. There's a key drop, text updates, and a link sent via email to pay the invoice, the process is great if you are busy and want the work done correctly and efficiently. Motorpool Automotive used OEM parts and were significantly less expensive than the dealership. When there was a problem (a hose broke), they called to inform me that there would be a delay and chose not to charge me for the additional labor. I'll continue to use Motorpool for my automotive needs. read more

Motorpool has been my go-to shop for mechanic work for years. They have been reliable time and time again with their honest work ethic and high-quality mechanic repairs. Recently, I have had a bad run of luck with my vehicles. During a pandemic, being a single mom of a toddler can be stressful. Motorpool was so understanding of my situation and came to pick my car up. They followed safe social distancing protocol; even leaving hand sanitizer and swag in my car. They even made a no-contact pick up possible, even after hours! I send anyone in need of a mechanic to Motorpool. Their is a shortage of great and honest mechanics in the area, thankfully there are many qualified mechanics at Motorpool. I never even have to wait long for work to be done. I will be a forever customer to Motorpool. read more

These guys are practicing excellent COVID-19 compliance. Diagnosed my problem when Midas just wanted to replace parts according to codes pulled. Motorpool narrowed down the actual problem and repaired the issue. The corresponding method via text and payments are smooth. They'll talk on the phone or communicate via text which is nice while being busy at work. I also got some nice shwag. Thanks everybody at Motorpool!! From one essential worker to another, we're keeping things moving. read more

Only time I have ever actually enjoyed getting the oil changed! Seriously. First thing I saw when I walked in was their arcade size Street Fighter game in the lobby. They're "waiting room" felt more like hanging out at home, except there wasn't any beer :) Played Mario kart on the SNES and watched The Office on Netflix. There was an assortment of snacks, coffee, tea, sparkling water, etc. Also, it was only time I've ever talked to mechanics and not felt like a moron that just got screwed over. The owner Steve, and one of the other guys, (I'm sorry we didn't get his name) spent time listening to us and answering our questions about our other vehicles, did some research for us, took the time to explain everything to us, and seemed happy to do it. It is obvious that they are very experienced and knowledgable, but the fact that they are so down to earth and straight forward is so unbelievably appreciated and rare these days. My mazda3 needs an oil change, and I need more old school Mario Kart :) read more

Went in this morning to have a stud replaced on my tire and the process was super easy. Arrived before 8am and signed the enveloped, dropped keys in the slot and I was done. I received text regarding the work to be done on my car, an estimate and if I agreed so I e-signed the document and done deal. I received a call when my car was ready and the guy was super nice! And to make the day even better I got a box of Girl Scout cookies, a sticker AND a keychain. Thanks for the great work. read more

Motorpool Automotive - Girl Scout cookies, sticker AND a keychain - Auto Repair Near Me - Campbell, California

I was recommended to them from Americas tires They are very helpful and they explained everything very courteous and professional I would recommend going there they did a tire alignment and tire rotation and told me what I needed done and what I don't need done I feel they're very honest. read more

Very personable, detail oriented professionals! I picked up my car today and soon after I drove home I received a call from the managing mechanic. He informed me that he wanted to double check something just for safe measure. I agreed and drive back. The expected procedure took a bit longer than anticipated, so these guys called me an Uber and delivered my car to my residence once completed. This is why I will continue to give them my business. Going much further beyond than necessary. Very much appreciated! -White BMW 5 series read more

These guys have great service! I follow them on IG and needed some work done that I didn't have time to do personally. First time in, dropped off when they opened, had an estimate text within 30 to 40 min. Easy Covid drop off with key drop and sanitized key pickup. Keep your money local, have any automotive repairs done here. Great Job on my F150 MPA! read more