Came on time/ next day after inquiring, great service and very knowledgeable! fixed faucet and…read moretoilet quickly and price was very reasonable.

Pete was on-time, courteous and fair. His work was thorough and tested. Would highly recommend. His…read morepricing was fair. He was efficient with his time.

Peter was here on time and he diagnosed the low pressure issue. The last company installed the pipe…read moreto the hot water. Came back and using the same pipe over tensioned it and it broke. Peter fixed it up, put in a better faucet with a water return cup on top. We are good to go. Thanks Davis and Green for hiring good people.

Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

All I needed was a new faucet yet somehow you told husband or convinced or he inquired about a new…read moresink and you saw $$$. Since I wasn't here at that time I don't know who said what, but all you needed to say was your sink is fine just the faucet needs replacing!!! That would have been ethical.. You removed a beautiful deep stainless sink and sold him shitty 1/3 size sink that one dish goes in and the sink is full. you can't wash dishes in the sink because you get soaking wet. I want my sink back!! THIS ONE SUCKS!!!!

My husband and I called yesterday about a knocking noise we kept hearing from, what we thought was…read moreour pipes (which a plumber told us was the switch on our water pump and was completely WRONG). Randy came out the next morning. He assessed the issue and immediately could tell me what was going on. He found out how much the job was going to be, went and got the parts, came back and finished the job. He was professional, he was patient with my numerous questions, and he was very nice and informative. No more knocking! My step son can go back to sleeping in his room! HA! Thanks Randy!

They were great. Responded to my initial post quickly and set up a 24 hour turn. They offered to…read morecome that day but had to change plans....but gave me a nice discount for pushing it to the next day. Electrian communicated well and sent pics when he was done. Highly recommend. Great experience.

I really wish I had encouraged my mom to go with a different company before purchasing a new HVAC…read moresystem from F.H. Furr. When she was originally quoted for the new system and installation, my husband and I were shocked by the price. We had recently replaced our own units and paid about $5,000 less. My mom ultimately chose F.H. Furr anyway because she felt the higher price would be worth it for the level of service and reliability they promised. Unfortunately, that has not been her experience. About a year later, her AC went out during 90+ degree weather. Despite it being an "emergency," it took roughly 48 hours for someone to come out, after she spent much of the day waiting for a technician. She was also charged for the emergency visit, only for the issue to turn out to involve a faulty sensor on the relatively new system they had installed. Today has been even more frustrating. She took the entire day off work because F.H. Furr was scheduled to come replace that same sensor. Her appointment window passed with no technician and no meaningful communication. When she finally called for an update, she was transferred around and had to call multiple numbers before reaching someone who could supposedly help. She was then told, "The sensor was already replaced." That simply does not make sense. The technician would have needed access to the inside of her home to perform the repair, and my mom has been home waiting for them. No one came inside and no repair was performed today. What makes this especially disappointing is that she knowingly paid significantly more for this system because she believed she was paying for better service and peace of mind. Instead, she has dealt with a failure of a relatively new system, long waits for service, missed appointment windows, poor communication, and now conflicting information about whether a repair was even performed. When a company charges a premium and sells customers on service and reliability, the follow-through should reflect that. So far, hers absolutely has not.

They were the first ones to respond to my request on Angi, and ultimately the ones I picked for…read morewhat I needed help with. So, I have a home warranty plan but...what I had was considered "a fixture" issue so I was on my own! (I might be looking for a different home warranty company now, lol). So Nick came over and talked with me and was really helpful. I had told him what was going on and it turned out that the real issue was my house's main water shutoff. That's major to me, and I liked the honesty as I was shown the list of pricing so I understood that these were set prices and that made me feel safer, like someone wasn't just trying to give a higher cost because I'm a woman. You may laugh but I still see that practice, so that was good to see. I called two other places and one (Benjamin Franklin) actually wanted to charge $350 dollars more for the same work, and then came down in price to be just $100 more than Southern...I know I'll never call Benjamin Franklin! I really had a good experience with Southern Plumbing and Nick was very helpful, prompt, did clean work that has a warranty, and I recommend this company.

Called for a tankless water heater issue. Very responsive; the techs came out in less than an…read morehour! After several minutes diagnosing the problem, the conferred with the manufacturer over FaceTime. I had never seen that before, but it added to my confidence in getting my issue fixed. They ordered the required part, and they came out two days later to install it and drain my lines. They temporarily got my hot water running until they could install the new part. Price was very reasonable, and the communicated with me over text and email so I knew what was going on the entire time. Highly recommend this outfit!

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

Right on time. Polite and friendly. Fully explained the situation and the solution, presented the…read moreprice, did the work, and was gone. This has got to be as good as it gets in plumbing service, and I'm certainly going to hold onto that number. Highly recommended.

Ralph's is great! I've used them for years. They are on time, do great work, charge a fair rate,…read moreand employ nice polite people who are respectful and clean up after themselves. And, perhaps most important of all - if there's any problem with the work (and this has happened only once in all the years I've used them), they put it right, no questions asked, no extra charge. That is so important, because there are going to be mistakes with any company from time to time - it's how they deal with them that makes the difference. I cannot recommend Ralph's more highly!

So pleased with their work! These guys know how to actually FIX stuff and are very good at it…read more Ashley does the scheduling and is wonderful. She even helped me come up with a workaround for a leaky shower handle until they could come out to look at it. We had two showers that were both constantly dripping from their handles, and Gary was able to fix one and order the part to fix the other within an hour. I had previously called another company that was unable to fix either problem and had recommended a full replacement of my shower handles to fix the leak, which would have required tile work and thousands of dollars. I have an older home and want to maintain instead of constantly replacing. They have also recently completed a rather complicated water heater replacement at our rental house that involved multiple visits and coordination with another service provider, and were so easy to work with during that process. I will only be calling Ralph's from now on! Also Covid compliant with mask wearing. Courtesy call to let you know they are on the way and also easy to communicate with via text/email.

I pinged the 80 neighbors in our private Whatsapp asking for a plumber recommendation. 2 or 3…read moreneighbors mentioned Glen Allen plumbing, so I gave them a try. The first time I called, the rep said they would call me back the very next day. They never called. Every 3 or 4 days since then, I've called and left messages asking to make an appointment. They never called back. I'm ditching Glen Allen Plumbing for keeping me waiting for 2 weeks just for them to schedule an appointment. Found another local plumber and am now recommending to my neighbors that they also ditch Glen Allen Plumbing.

Did a good job on fixing a leaky shower faucet but were a bit pricey. The employees were friendly…read moreand helpful.

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

We contacted Advanced Plumbing due to a sewage smell in our basement. They arrived 2 hours late,…read moreafter they called me multiple times to confirm the appointment window, but never called to indicate they would be +2 hours after the appointment time. They quickly identified the smell was a dry drain and had me pour water into it. They spent less than 5 minutes in my home. This cost me $190.00. - $120 for labor (???), $60 for the trip, and $10 for supplies. $190.00 for a plumber to be +2hrs late, spend 5 minutes in my house, and for me to put water down my drain. They didn't even take a tool out of their truck. DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY.