I called Them for a small job at our house. I was happy to find a plumber who charged a reasonable…read moreprice for an excellent job. This company is very helpful and responsive. When we complete our bathroom remodel, this is the company I will call for the job.

The plumber demonstrated impressive knowledge and professionalism; he carefully explained the…read moredetails of the repair, completed the work efficiently, and verified that everything was functioning correctly before leaving.

Stay away from these guys. Very unprofessional...left me with a bad part in my shower. Never came…read moreback or even answered my calls. Now I am left with no water pressure. I went to their "business address" and there is nothing there.

We've had At Ease Plumbing out to our house twice in two weeks (for unrelated issues!) and each…read moretime they've arrived within the set window, went to work promptly on our issue, and got the job done with a minimum of mess and fuss. They left everything clean and had reasonable pricing (particularly for a weekend visit.) Best of all, they were able to get to us quickly both times instead of a wait of days or weeks. They'll definitely stay on our call list. ETA: A couple of months later, we needed a new comfort height toilet (for elderly parents) and had Randy in to change it out. Happy with his work as always!

I had an excellent experience from start to finish; the booking process was simple, communication…read morewas great, and the plumber arrived exactly on time. The repair was carried out efficiently, and the quality of the work was exceptional. I would not hesitate to use their services again.

Thanks to your plumbers my commercial plumbing is no longer a concern. You 're all masters at what…read moreyou're doing.

Excellent Service from Drain Cleaning Mckinney ! We recently had the pleasure of working with Them,…read moreand the experience was outstanding from start to finish. They were polite, respectful, punctual, and extremely thorough. They took the time to clearly explain the issues we've been dealing with for years and finally helped us understand the root of the problem. We are so grateful for the professionalism and care shown by Them.

Excellent communication, reliable service, and expert workmanship. The technician arrived on time,…read moreefficiently resolved the plumbing issue, and left the area clean and tidy upon completion.

The works needed was pipe repairs under my kitchen sink. The workers actually showed up early to…read morestart the work and were thorough, knowledgeable and very professional. I am definitely keeping their number in the vent that they are needed again ad I would highly recommend the company to anyone that may need any kind of plumbing work.

Absolutely DO NOT USE this company. I'm currently looking into legal options to get my money back…read morefrom Andrew. Here's the story: Met with Andrew twice in early November to walk him through a number of things I was looking to get done to an old house I purchased. Moving water/drains, hot water heater, gas, etc. Andrew seemed like a great guy at the time, down to earth, confident he could get all the work done in a timely manner. I've never misread someone so badly. I sent Andrew half the total cost of the project on November 13th for materials and to get started on the work, with the rest to be paid upon completion of the work. He said he'd be getting started that weekend on the project. Instead, it turned out to be one excuse after another about why he never showed up when promised to do the work. He became increasingly difficult to get a hold of. He stopped answering my phone calls, always promised via text to call me back later, and never did. This continued for two months until early January. In order to get a hold of him, I had to call from google voice numbers he didn't have. On Friday, January 10th, I finally got a hold of someone (I believe his wife) and told them I did NOT want him performing any work and asked for my money back. I was told he would return the materials the following Monday (Jan 13th) and would get a refund a few days later. That turned into "no later than Wednesday (Jan 22nd)". It's now Jan 31st, I still don't have the money returned to me, hence the legal action against Andrew. To sum it all up, Andrew repeatedly lied to me about starting work, calling me back, his plumbing license (it's expired), pulling permits for the job, sending me any kind of documentation, and now he's literally stolen my money. Do business with this man at your own risk.

Absolutely worst experience ever. Andrew came out to fix my hot water heater on the 20th of…read moreSeptember. Total charge for the hot water heater was $1195. He left the old hot water heater in my attic because he was alone that day and needed help to take it out. After having to call them from my google voice number to answer (which was extremely shady in its own right) I finally got him to come back out and at that time asked him when someone would be coming to inspect. He said "pulling a permit is not a problem. I'll handle it soon." And it is easy to pull a permit if you're a licensed plumber, BUT ANDREW IS NOT. So he tells me his license had expired, and he was going to get everything fixed and that I'd get my permit. But even after multiple heated calls, that day never came. Eventually, by October 20th, I had to get another plumbing service, Legacy Plumbing, to come look at the hot water heater. At first glance, their plumber told me that the work would have never passed inspection anyway. So, I gladly paid them about $550 dollars to fix the work. 2 days later, I had the inspector in my house and we had passed inspection. I disputed charges from Planet Earth Plumbing with my CC company and I'm filing a complaint with the Texas State Board of Plumbing. Before you hire any plumber, don't make the mistake I did, and look them up here: https://tsbpe.texas.gov/portfolio/find-a-license-registration/

We called this company to come fix a plumbing issue in our house. When the guy showed up for the…read moreappointment, I opened the door and he walked in. No introduction, no hi I'm with whatever company, literally just walked in. He was wearing dirty jeans and a camo jacket. If it hadn't been for the fact that I saw the plumbing truck pull up and I have a 75lb dog that bites if let loose, I would have called the cops. Having a random man just walk into my house when I'm home alone is a no go in my book. He looked at the plumbing issue and gave me an estimate. I approved the work and he said he would start that minute. Next thing I know another random guy is walking into my house! Does no one introduce themselves?!? Very unprofessional. They finished the work in 3 hours, even though I was told 2. But I was happy to have it done. To clean out a clogged pipe in a kitchen sink and fix the pressure in a shower head, the cost was $600. Overall I'm happy with the work done. But I was not happy with the employees. They need to introduce themselves and tell what company they are with, especially if they are going to dress like any person walking down the street, before they just walk right in to someone's house.

We used Kelly Plumbing Company today and they did a wonderful job. They were super professional!…read moreThey replaced our Water Heater and installed a flood stop. I've read some of these negative reviews and they're ridiculous. They must be political. We still live in America you know! Reviews like Kelly K. make sites like YELP a questionable place to get honest reviews in my opinion. Kelly Plumbing does great work. These negative reviews are not honest. They should be removed.