The staff is super friendly! Also I see a lot of complaints about their hours but I think it's because they are family owned and have only a few workers. However, I think it's a pro because they get to know their customers and create a good relationship. read more

We had family ice cream and the ice cream was pretty good. Nothing too special. The blizzard is always an easy go to. I enjoyed it but it became too rich as things started to melt. I also ordered a large but they gave me a medium size. read more

Dairy Queen - Royal Blizzard chocolate - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

Service was pleasant as usual & that's a great thing with customer service these days seem to be in the septic tank. Freezer in front is out of service but ice cream cakes & ice cream bars are available for purchase, just inquire with the staff. Tables indoors & outside very chill atmosphere. Located in shopping center on corner near Soapy Joe's car wash. This has always been my preferred location but they don't sell French Fries any longer at this location but have 's. I was really wanting fries but once I finished my blizzard, I no longer craved the fries. ‍ read more

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Super friendly staff and we really enjoyed our ice cream. They do a great job here. You will not be disappointed!! read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

Enjoyed the customer service and the ice cream with my family highly recommend this location. Excellent customer service. Have a peppermint bark and the pumpkin pie blizzard were out of this world and the blue slushy and I forgot what my cousin The caramel coffee crunch was read more

I've had my fair share of blizzards, but nobody makes them like Justin does here. He is friendly, kind and is a master of his craft. I had the eggnog blizzard. I blinked and it was gone. It was that good. WOW amazing as always read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

My family has been coming here for over 30 years. The store is always clean and customer service is excellent. They always treat us like family and know our grandkids now. Love this place! Great ice cream and cakes. read more

Dairy Queen - Oreo ice cream cake - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

Wonderfully clean spot with good staff. We enjoyed the experience more than in santee. read more

Dairy Queen - Inside - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

Friendly family run business. Benn coming for years. The soft serve is ALWAYS super creamy! Even when there is a long line, the service is quick! They do not skimp on the portions. If you go, get a large cone and you will be amazing how much ice they fill the cone with. The Blizzards are over filled with ice cream and mix-ins. Support this place. Its family run and clean, fast and tasty! read more

Currentyly they do not have a phone line for customers custom orders. Owner is rude when asked about product. Can't understand the customer. Prices on frozen cakes are much higher than Baskin Robins read more

Love it. Fast service.Clean Store Will go back for sure. Workers are very nice.Me and my family always come and sit outside it's delicious and it's located in a nice community area.The lady who works there is a very nice lady. read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

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The best pumpkin pie blizzard!! It's so good!! Plus the best customer service!! Customer service is beyond amazing! She's so friendly and patient!! The place is really chill and relaxing. I'm surprised it's not more busy!! I mean great product and customer service. Even my doggo enjoyed her treat. I can't wait to go back and try the ice cream cake!! They look so delicious. This is our treat, and we enjoyed it so much! My daughter, my doggo, and I love this family-friendly ice cream shop. read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

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We found this place and live in La Mesa, but the service is outstanding and they customize and dont short you on toppings! Come a support this family run business and you wont be disappointed read more

I have gone here before and this time was fine. I got the Oreo Fudge Brownie blizzard and it was really good! One thing I didn't really like was that the woman making my blizzard put the toppings in first before the ice cream. I thought it was fine except she didn't mix it very well so as I was eating it, there were no toppings in the whole top of the ice cream. Once I got to the very end, there were more toppings but I had already eaten my ice cream. The service was fine but she had my buzzard sitting in her hand while she was telling one of her employees how to do something for a customer at the register. There is indoor seating and the tables looked clean. read more

Dairy Queen - Oreo Fudge Brownie Blizzard- Medium Size - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

The asian lady that took orders needs to not assume, because she couldn't understand my basic question, that I was a moron and couldn't read her menu. Very rude. She Needs to let the amazing kid that was working with her take the orders! read more

Love this place! They closed the one over at Plaza Bonita mall. So we drove down to Rancho San Diego to have this delicious treat. The family that runs this place they are always so kind. Love bringing the kids here. Something for everyone and it's always clean. read more

Dairy Queen - Peanut butter cup reese's blizzard - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

The ice cream amazing the customer service amazing. The only thing not good is that unlike other Dairy Queen's they don't serve food and are much smaller which doesn't include them in some deals. But other than that this place is amazing. read more

It's been a while. Had the rainbow sprinkle dipped soft serve with strawberry rainbow sprinkle shake. Good, but sitting area messy. The staff was short-handed . Did a good job on the ice cream read more

I went to the Dairy Queen located on Jamacha Road & Fury road. My friend wanted a banana split blizzard. She goes here all the time and it's her favorite. I walked inside and saw there was one customer eating an ice cream cone and an employee that was walking into the backroom until I said hello. She didn't say hello back to me so I didn't feel too welcome. I ordered the drink for my friend and she asked me anything else. I stayed no and told her I need to get my wallet out of the car. She went to make the order. While she was doing that, I was texting my friend that the drink is being made and the employee is rude. My friend described the staff as the owner and she works there all the time. Once the drink was made, the owner whom is Yung said is there something else? I said no and why do you ask? She said because I was looking around. I said I'm texting my friend about the drink you made and will take a picture of it to see if it's made correctly. My friend said it looked okay. I asked the owner Yung why not customer friendly? She said I'm nice to my regular customers and that I've owned this place for 26 years. I said we'll you should be nice to new customers too, because you don't know who they are like in my situation. My friend wanted me to buy a drink here and you made me have a bad experience by your bad attitude. She never apologized or had any regret of what she sad earlier. Based on my experience, I give this place a 1 score only Yelpers. The owner doesn't believe in customer service to new people only to regular customers. This is very sad especially for an owner to feel this way in 2022. read more

Dairy Queen - The front of Dairy Queen. - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

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Although this place has been here for a long time and i live nearby, I hardly ever come. Decided, I wanted some ice cream and didn't feel like driving, so I walked over to Dairy Queen. It was busy for a typical Saturday evening. Both workers were very nice and helpful. The location was clean and had some tables outside to sit down and enjoy your ice cream. A lot of young and older people. I ordered a small Reese's Blizzard and it was delicious (just look at the photo). read more

Dairy Queen - Reese's Blizzard - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

Good luck getting anything after 7:50pm. The hours online are incorrect. With the amount of complaints on here about the hours you would think that they'd change it. read more

This place and its owners have been around this I was a kid. Love the dipped chocolate vanilla cone, Dilly bars, and blizzards. They start closing up early so go to Menchie's for late-night frozen yogurt instead. read more

As always the treats are wonderful. I wish I could say the same for the customer service....very rude & rolled her eyes at me several times in our 2 minute encounter. My kids have said the same in the past about this woman. read more

Nice ice cream fix. I haven't had DQ in ages, but still reminds me of childhood. Good blizzards as always - and yes they did turn it upside down. Yup yup read more

This place is amazing. my family and I have been coming here for over 20 years. The ice cream is affordable. Coming from someone with a soft, serve yogurt background they keep their machines super clean as well as their store.I highly recommend this location read more

Dairy Queen - The best dairy queen in the world - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

Terrible service. A cashier lady yelled at us very rudely that they were closed a few minutes before closing time, after already seeing multiple people going in before and after us. Very upsetting especially for it being our first time there. read more

I love soft serve ice cream! I also love ice cream with Spanish peanuts. The only place I know that serves this is the DQ. It's old school but I love it! This on in particular has really nice owners and they are also very helpful and kind. I know there isn't much time you spend in a DQ but this one is clean and well kept. So, if you are in the mood from some old school soft serve :) read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - El Cajon, California

Hours are wrong on Yelp. Went 9:05pm on a Saturday night and they were already closed

Favorite quick ice cream spot. They have great customer service. The hours are a little different as a result of COVID. I believe they close at 8pm now. read more

I love dairy queen ice cream. You can get it in a cone or in a cup you can get chocolate swirl with vanilla you can get it in a cup you can get a blizzard. You can get I think you can get a banana split although I just get a con most of the time. That's enough ice cream for me. I go there often when I want something for dessert a nice treat. read more

Excellent Service! Milkshake was delicious , store is nice and clean, I coming back soon

These guys need to get it together. Twice this week we have checked the hours, Google and Yelp both say closing at 9 pm and we get there at 830 and they are closed. Tonight we actually walked in and we're turned away at 840 pm. Again the hours state open until 9 pm. We are super bummed and probably won't try again. Boo read more

I will never waste my time going here again, decided to give it another try. pulled in at 7:55 pm, and they were closed. Why bother posting hours if your just going to make them up as you go... read more

Dairy Queen is amazing and just right down the street. I love visiting this place In the summer months but really any time is good. My favorite it a blizzard blend with chocolate shell. So happy this is in Rancho San Diego! read more

Everytime I come here, I'm never disappointed. Andres is a super sweet and nice cashier and explained the new blizzard flavors to me today. Dairy Queen will always be my favorite ice cream place! read more

Pumpkin Pie Blizzard....Treat. I saw an online ad for this new blizzard and the ad won, because I eventually ended up here trying it out. For $3.69, the small was plenty for one person. (http://www.yelp.com/biz_photos/dairy-queen-el-cajon?select=v978yARS3iAFX_xt-sC_3w#v978yARS3iAFX_xt-sC_3w) The blizzard came topped with a dash of nutmeg which gave it that nice holiday affect. (http://www.yelp.com/biz_photos/dairy-queen-el-cajon?select=v978yARS3iAFX_xt-sC_3w#Ohr2nHL_Bex7Rt7lEc58kw) The blizzard was quite good, but it needed to be mixed better. The flavor was very aggressive toward the top, and a lot more balanced towards the bottom, which was very good. The best part of it was that it came with good sized pieces of pie crust mixed into the ice cream when made. (http://www.yelp.com/biz_photos/dairy-queen-el-cajon?select=v978yARS3iAFX_xt-sC_3w#3wD0mjJjJizoXf1xEoIfSw) There is nothing like a good pie crust, even with ice cream! The lady who was manning the fort was friendly and very efficient. She is normally there when I come in, and she does a great job keeping the place clean. (http://www.yelp.com/biz_photos/dairy-queen-el-cajon?select=v978yARS3iAFX_xt-sC_3w#Uz1O-Qe1QhlBHMwpTTBmWg) read more

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This is the best DQ. The owner is super nice and always knows my order. I recommend this location read more

So as busy or slow as this place may seem, the older Asian lady at the counter (who always seems to be working) keeps her game right! This lady can take a full order and make it quickly without forgetting or asking any questions. PLUS it's all correct! Every time I have ever been here I have never had an issue. They're really quick and get you that delicious DQ fix just like when you were a kid. They also make their ice cream bars on property which is really neat. One last thing, they are open late on Sundays (until 9:30pm) The only reason I deducted a star is because other staff is incompetent. read more

Their Blizzards are fantastic! Always service with a smile and they never bat an eye at my excited kiddos. Very clean inside and the AC is so nice on HOT days. read more

Health and safety measures are not in place here. I have attempted to visit twice since the pandemic began and have walked out because customers are not wearing PPE and the staff don't say anything to them. Kids are touching everything from their faces to the light fixtures to the counters and nothing is being cleaned. I'd rather not have my ice cream with a side of Coronavirus. UPDATE: When I referred to the staff, I believe they are actually the franchise owners. Reaching out to them would be pointless since they're blatantly ignoring health and safety protocols. read more