fast, friendly service was had at this location. As I walked up to the front door and into the dining area there was a long line at the front counter. The lone cashier was doing his best to get the customers orders processed. Im not used to seeing teenagers work as diligent as he was doing, so kudos to him. I order a 4 piece chicken strip basket and despite the long line that was still forming behind me, my food came out relativity quickly. Good food and service all around. read more

If the price is going to be ridiculous (yes, corporate set) at least our blizzards could of had ingredients that went more than the top 1 inch. I didn't pay the ridiculous price to get shafted on the product they made. 2 small blizzards, $13 and extremely limited ingredients. Doesn't make me want to frequent often. read more

My friend and I are loving the $7 chicken strips meal deal! Great meal for us gals on a tight budget. And the DQ birthday cakes are so much better than the used to be!! read more

They made me tip without knowing they did it to my grandma she just ignored my grandma like she could not here her (Made me tip 20%) read more

The double bacon cheese burger was so good! I was impressed with the taste but maybe even more with the Aesthetics of the burger. First burger I've seen that looks like the commercial! Don't sleep on DQ's burgers! Cheese curds are fire too read more

Dairy Queen Grill & Chill - Bacon Two Cheese Deluxe Signature Stackburger Combo - Ice Cream & Frozen Yogurt Near Me - Castle Rock, Colorado

They never pay attention to what you order and I've ordered there multiple times and they can't ever get it right!!! I've been ripped off at least 7 orders and nothing made right, as a business owner myself this is less than a 1 star review. I'm sure the owner of the franchise doesn't care and you can clearly see the ratings are garbage. I'll never order from that failing franchise again!!! read more

I ordered a medium blizzard and I'm not joking when I say there was almost no topping in my blizzard. You would think for $8 ice cream you would get plenty of topping. I fear that if you don't tip the drive through employees you get less for what you pay for which is a joke. No fast food place should ever be asking for tips! read more

Best Dairy Queen hands down. Drive thru takes no time at all - even when there's a line! The staff is always so nice! We will always come back read more

Wow, I spent 28 mins in the drive thru line and get to the window only to sit there while the kid is on his damn phone for a few mins before even opening the window!! then only to hear " we forgot to make your food but we have your ice cream" . seriously? You gave me a total cost so you should have the order!! how hard is it to take and make a simple order? ohhh because it's nothing but dumb teenagers on their phones!! HORRIBLE SERVICE read more

This place is a total rip off. I ordered a peach cobbler blizzard at the speaker. I drove through the line and they took my money at the window. Then they handed me. A Heath blizzard. I had already paid. I questioned them and they said oh, we're out of peach cobblers. If they didn't have the peach, why didn't they tell me at the speaker or before I paid for it? Don't waste your time with these bandits. I filed a complaint and no one has ever responded to me. read more

EVERY time I go here and get a Blizzard, they make the top inch or two with the flavor and the rest is just unmixed vanilla ice cream. Won't be going any more. Stop being lazy and work the mixer. read more

Very chintzy on portion sizes. If you think you want a small cone order a medium. Same goes for sundaes. read more

Dairy Queen Grill & Chill - Cone - Ice Cream & Frozen Yogurt Near Me - Castle Rock, Colorado

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This location has always been stingy with the amount of ingredients in a blizzard, but today was the worst. We got a medium size blizzard which came to over $7.00 with tax. When we got to the window, instead of the blizzard we ordered, we were presented with a screen to add a tip. What?? We had not yet received our order, so what was I supposed to tip on? Well, because I didn't tip, I got the worst prepared blizzard of all time. Very few snicker ingredients and what was there was not even mixed in only sprinkled on top. It ended up that I paid $7.00 for pretty much just a cup of vanilla ice cream. NEVER AGAIN going back there. Freddy's has much better ice cream treats at much better prices read more

The service tonight at the Wilcox Street dairy Queen in Castle Rock Colorado was disgusting, waited 30 minutes for two medium blizzards when people ahead of me were getting served first and getting ticked off because those of us who are waiting had to wait longer it, it will be a while before I go back to that location again. And I'm going to tell my friends and neighbors how bad the service was. August 19th 2024 at 7:30 p.m. read more

Flavor: 4/5 Quality: 3/5 Portions: 4/5 Hospitality: 5/5 Cleanliness: 4/5 Atmosphere: 1/5 Cost: $ (affordable) My order: cherry dip blizzard, cherry dipped chocolate soft serve, box of cherry dilly bars Alright as you can see I got really excited about the cherry shell. But this is not a common menu item at most DQ's. Also they had chocolate soft serve. I'd say it's very similar to a Wendy's frosty. The cherry shell is amazing though, I wish more stores across the country did it. If you're from out of town, it's worth a try. read more

Dairy Queen Grill & Chill - Chocolate soft serve, cherry dip cone - Ice Cream & Frozen Yogurt Near Me - Castle Rock, Colorado

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I had cookies made for my daughters signing day at her high school and every single one of them was devoured. Beautiful and delicious, perfect combinatio! read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Castle Rock, Colorado

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Thank you so much to Michelle for an awesome birthday cake. She helped get us the Stranger Things Theme he wanted. And he loved it!!! Good thing to know on the sheet cakes is you can't fit an image over the whole cake they are to large for that. She designed around it great and it was a big hit. Cake was ready and tasted great!!! Would order again! Thank you for helping make my sons bday awesome! And Michelle for answering all my questions. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Castle Rock, Colorado

Food is okay, but i mean its fast food, employees are good, i know most of them and the owner personally cuz i come here so much hahaha, the environment is nice too right downtown and walking distance to library read more

Driving home from an errand and decided I wanted a chocolate sundae. We talked about where to go and based on prior experiences ending in disappointment, he said let's go to DQ. I haven't been to DQ in a long time so why not. Did the drive through and it seemed like everyone else had the same idea as the line was long. Pandemic dessert emergency. Luckily the wait was decent and soon we were at the ordering call box thingy. Got a chocolate sundae medium sized. She handed him the sundae and off we went. My first impression of the sundae was that it was small. If that's what the medium is I'm glad I didn't get the small. Should have gotten the large. The ice cream was creamy and tasty. Enough chocolate sauce on it that it was a chocolate sundae and rich in texture. My only regret was the size. Barely scratched my craving. read more

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A great place for a dad and a daughter to get their favorite milkshakes - chocolate and strawberry, respectively.

I walk in thinking it was going to be a great experience and I could get a blizzard. But the second I walked in it smelled like fucking shit. That was the worst smell ever. I bet one of the workers wore diapers not only the smell, but the blizzard was not fully chopped up and, it was half melted. This blizzard needs to step up their game. read more

I'm not fond of being asked to tip and scan my own card at the drive through . The food was just o.k. The ice cream is very good.

Maybe it's because their drive thru is so busy right now but they can't seem to make the blizzards right. All the ingredients are at the top. The bottom is just ice cream. The top 1/3 is full of the additions and a little ice cream. The bottom is just vanilla ice cream. I tried to send a message to the manager before leaving a negative review. The drive through is wonky. They should put a lane and arrows so some people can figure it out. Everyone always blocks the parking lot unnecessarily. Oh well. Not DQ's fault but it's always a hassle. read more

I can understand that in order to compete and stay relevant DQ had to evolve into offering fast food because ice cream/ frozen yogurt alone is too narrow an offering. The problem is that although DQ does well with their ice cream their fast food is below average. I had their food a few times and this time tried one of their special sandwiches (pulled pork) but it was small and barely average for me. My daughter ordered the chicken tenders and ate about half of it and resorted to just eating her small blizzard. If she had McNuggets those would have been destroyed in a heartbeat. The food there is not horrible but there just isn't anything about it that makes you want to go there vs. other fast food places. I feel like the only reason to eat the food there is if I am craving a blizzard and don't have the time or the will to get food elsewhere after I got that blizzard. The service and people at this location were pretty good though by fast food standards. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Castle Rock, Colorado

Castle Rock DQ was struggling tonight. Overwhelmed by orders from the BOGO blizzard promotion. Staff was moving quickly but quality really suffered. I was waiting and got my blizzards right when they were completed, but the consistency was completely soupy (no way they could have turned it upside down). Ate the first couple spoonfuls of blizzard (flavor was good) and realized the toppings only went down about an inch...the rest was plain vanilla soft serve. Prices have continued to rise and the quality (at least at this location) has really gone down hill. The fact that a small blizzard is nearly $6 is pretty ridiculous when you consider that you can buy a gourmet pint at the grocery store for less than that, and the quality is so much better. We honestly never go anymore unless there's a deal on the app. Even with the BOGO deal this time, we were still disappointed. read more

If you live here and want to go to DQ, do not go to the one in Castle Rock. I went there last week in the evening. The girl in the drive-thru was rude AF. I order a chicken strip basket, the chicken was stone cold, the fries were cold and nasty, the toast was hard and stale and finally the gravy was warm at best. I'm boycotting this particular restaurant. I also called and left a message for the manager who never called me back. #dairyqueen #boycottdairyqueen read more

Horrible service, girl in the drive through charged me a tip amount without asking or anything, and they clearly don't deserve the tip. If a girl takes your order make sure she doesn't charge you an extra tip!! read more

It's been ages since I've had a blizzard, but when a craving calls, who am I to refuse? I decided on the Turtle Pecan classic over lots of other options, most of which sounded pretty gross truthfully. There were lots of pecans, a decent amount of chocolate, and my only complaint would be how quickly the "ice cream" (or is it ice milk?) melted. It wasn't particularly hot, but it was soupy by the time I made it to the car. Service was quick and the store itself relatively clean. All in all, not a bad treat, though not as thick or delicous as I remember. read more

Dairy Queen Grill & Chill - A quiet moment at the counter. - Ice Cream & Frozen Yogurt Near Me - Castle Rock, Colorado

Went in today to get a Peanut Buster Parfait it was as delicious as it looks! Great service & received it in a reasonable time. Will definitely be returning in the future! read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Castle Rock, Colorado

if I could give a zero I would they completely forgot my order.my food is cold when I was eating it

Ordered two blizzards- one came with zero toppings and the other only crumbs. Total scam to pay blizzard price for a cup of plain ice cream! Check your order before you drive away. read more

No complaints yet. Store is clean. Staff is nice. Bathrooms are reasonable. Prices little high for ice cream. read more

It is what it is.. Fast-ish Food-ish... I would imagine most folks (unless you somehow don't have DQ in your area) are not looking to Yelp for reviews on DQ. This location is on the newer side (with new management) and is in line with every other DQ. It's clean and the staff was friendly and courteous. It's not quite as fast as your typical burger joint and the pricing tends to be in line with fast-food expectations (fried stuff, burgers, dogs, etc) ... $5 deals for lunch, etc. Their frozen desserts can be on the pricey side for what they are... That being said - Blizzards are The Thing to have here (options: http://www.dairyqueen.com/us-en/Menu/Treats/) There are regular coupons published for DQ. Beware that coupons for DQ seem to be limited to specific locations (e.g. the given franchisee's location(s)). My favorite Blizzard is Royal New York Cheesecake. A mini (my favorite [RNYC] weighs it at 440 calories for my preferred size [mini!!!]) is plenty large for most folks looking for an ice cream snack. Blizzards come in Mini, S, M and L. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Castle Rock, Colorado

arrived 915p...looking gor late night satisfaction for my hunger...ordered $6 special...burger bland, dried out, barely warm...the bun appeared toasted but just tasted like it was under heat lamps way too long...the cheeses curds appeared to have been in fryer way too long...shake was nice and the blizzard was good also. staff was very good. the food made me ask if i will ever go here againn...go for the ice cream only...and whats up with the extra charge for condiments?!? read more

I don't know if the eldery lady in the back has to slaughter a pig, stuff the casing, and go haul water from a well to get a hot dog ready, but any time I've wanted an ice cream or chili dog and taken a chance on this Dairy Queen, it's been half an hour. Sigh. read more

The Dairy Queen is certainly not the place to receive any type of value for the product. We were charged $8 for a small sundae and a medium vanilla ice cream. Dairy Queen ice cream is ok, but the sundae is supposed to have enough chocolate syrup to actually be called a sundae. It didn't. I posted a photo of the two containers. Even though we live within 5 minutes from this DQ, we'll go elsewhere for our dessert fix. read more

Dairy Queen Grill & Chill - These were the small portions we paid $8 for. - Ice Cream & Frozen Yogurt Near Me - Castle Rock, Colorado

I wouldn't normally review a chain ice cream store ... but, this DQ used to be the worst. You could be the first in line in the drive thru and you'd be there for at least 20 min. We went one time and got there at 9:45 (they close at 10) and this kid at the window was super annoyed that we came so late and said next time, so you know we close at 10. It's like, uh huh that's why were here at 9:45. Anyways, I went a couple weeks ago and there was a sign on the building saying new ownership. I was thinking yay, maybe this will finally be a decent place to come. I was 5th in line at the drive thru and was thinking great, this will take forever. Within 10 minutes I had my ice cream and was on my way home. The line moved SO fast, the kids were actually nice and there were a ton of them inside working rather than just one or two like before. We would rarely get DQ before because this location was awful, but I'm happy that someone else bought it and is turning things around!! read more

Quick service. Friendly people. Good blizzards. Husband misses the snickers but Twix worked

The old management was abysmal. They were cheap, rude, and as much as I love DQ--I would stay away. It was a new happy day when I saw the "Under New Management" banner. I even texted my husband that we can try it again! They have come full circle and their service is great! You don't feel they are counting every little brownie they add to your blizzard--but are fair with their toppings. (I love my blizzards). The staff seems happier and the service is great! I also love that they support local fundraising (Husky Cards)--what a good way to give back to the community! read more

We are from out of state, and while driving home, we decided to stop here and grab some food after getting gas. This is the best DQ we have ever eaten at.. the burger was perfect and the chicken tender box was perfect as well. Definitely would recommend. Friendly service as well. read more