What was to be a nice evening dinner turned out to be a humiliating experience. I had gone through the drive-thru window four days earlier and had experienced an issue with my order. I called and spoke to the manager, who said she'd jot down my name so I could get a replacement meal at no charge. Tonight, my daughter, my two young grandsons and I dropped by to enjoy some dinner. We placed everyone's orders,then I mentioned that I should be getting my meal free, as per the manager. The young woman taking our order called someone to the front. I repeated the info and gave her the date of my visit. She looked through a binder, then told me my name wasn't on there. I showed her the bank charge for that date on my phone, and she just turned around and went to the back. We waited, and waited ... nothing. In the meantime, my 4 yo grandson is getting antsy, saying he's so hungry. People are walking in, and I don't want to hold up the line. I tell the cashier that I'll just pay for everything, but my daughter makes the call to just leave. If you mess up and say you're going to replace a meal at no charge, THEN DO IT!! Don't make a customer out to be a liar, or even worse, A THIEF!!! I just recently moved to Hutto, and I can definitely say that the Dairy Queen here won't be getting anymore of my business. read more

I came here when they did the free ice cream day, never been on a busy day at this Dairy Queen. They got my order wrong, but they quickly fixed it for me and we enjoyed our food and everyone seemed happy. read more

Dairy Queen - Fast Food Near Me - Hutto, Texas

Asked for a New York cheesecake and got an Oreo ice cream instead - guessing they were busy since I got the wrong order. read more

Dairy Queen - Oreo ice cream - Fast Food Near Me - Hutto, Texas

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Brooke took our order and did a wonderful job! I noticed her badge said "trainee" and she mentioned it was her first day taking orders. She did great! She was very kind, made polite small talk, it even looked like she'd been working the register for a while. Our ice creams came out quickly and tasted delicious. I have always had great experiences with this location! read more

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Yazmin needs to be promoted! She took her time explaining the ins & outs of the DQ app and was very patient with my 65-year-old wkectrinics-challenged self! She moved orders, all the while, answering a call and chatting with me while I waited for my order. Promote her, NOW! read more

Deep summer heat of TX requires cold treats and Hutto's local DQ provides! This time of year there tend to be some long lines, but they go pretty fast and the inside service is on top of their game as well. We have never run into an issue of this location being out of anything either. Even though it's been over 100 degrees most days they still flip the cups upside down which is a testament of how cold they serve the ice cream to you. We always purchase a take home box of the Cherry Dilly Bars. They also have chocolate and butterscotch take home boxes as well. You can even order them through the drive-thru! read more

Dairy Queen - Fast Food Near Me - Hutto, Texas

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I mean..it's Dairy Queen...let's review! Pros- it's pretty simple here. We ordered through drive thru and that's that. Simple and easy Jacob the cashier is always nice and the other staff as well Cons- I prefer their drinks only, the food is ehh but I think it's perfect at what it's known for. Great ice cream. I gave it 3 stars because I've yet to go and experience the inside yet. read more

Dairy Queen - Fast Food Near Me - Hutto, Texas

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They have outstanding customer service and they take orders face to face at drive threw!

After asking for a chicken basket a drink was added on without me asking so I assumed it was part of the combo, it was not. The drink was an additional 2 dollars, now thats already bad enough paying for something I didn't ask for but on top of that they upsized my drink without telling me! Sure it was only .30¢ but that's on top of a drink I didn't ask for nor know I was paying for. What's even worse is the lady who rung up said order was the manager teaching a new hire. Avoid this place if you value your money. read more

Ordered a peanut buster parfait tonight and when I received it, I can tell they dumped the last remaining peanuts from the bin on top of it, but I didn't think anything of it when I drove off. Turns out, all the salt that was sitting at the bottom of the bin ended up on top of my parfait. Needless to say, it was a salty disgusting mess that was completely inedible. This was the last straw for me and I decided to leave this review. Since I live close by and frequent this location, I can tell you first hand that the food quality and service there is not very good as of late and use to be miles better when we first moved to Hutto. I can get into other experiences, but you get my point. read more

Ice cream and cheese curds are awesome. The people working are nice and typically always get our order correctly.

Honestly, the food is quite good. I really like every menu item they have, especially the chicken tenders and blizzards. The soda is quite good as well. The service is quite well, the people there always come out with the food quickly. The inside of the restaurant is quite peaceful, and it's always a calm place to be at. That's why I like DQ. read more

Slowest DQ IN HUMAN HISTORY . All I ordered was a cone and the wait was over 5 min in the drive through , cars were not moving. Just go get a McFlurry at McDonald's. read more

Dairy Queen is Dairy Queen. It's been around since I was a kid and I'm sure we all have great memories of DQ. The first taco I ever ate came from DQ. In fact, it was my first job when I was a teenager. The location in Hutto seems special -- not your ordinary DQ. It's huge and has lots of space, even outdoor seating...perfect for a late night treat. Their soft serve ice cream is the stuff dreams are made of. Since we bought a new home in Hutto this summer, we've visited this location many times and have always been pleased. Here's the rub...we like to buy the quarts of soft serve vanilla and will often buy 3-4 at a time to keep in our freezer. Drove up 15-20 minutes before closing to get some quarts one night. All summer, they've had a person taking orders in a tablet standing outside in the sun (at least they gave him an umbrella to get out of the heat) which seems cruel to me but he always seemed happy and friendly. Seeing no one outside with a tablet, and since it was almost closing time, we drove straight to the window. Not another soul, except employees, was there. Ordered our quarts and apologized for coming in near closing time. The reply from the girl who took our money? She chastised us for driving up to the window without stopping at the stupid speaker first. Literally told us to never do that again and said they wouldn't be able to take our order if we didn't stop at the speaker first! Werner really supposed to hook a U-turn and go talk to her thru the speaker? Really? Why? What's the dang difference? I could understand if they had a line at the window, since this would mess up their kitchen's traffic flow, but why this admonishment in an empty restaurant, especially after we'd apologized and been friendly about it? I don't like rude people that want to dictate silly rules for no reason. It's left a dark cloud over this location for us since we dealt with this hateful little gatekeeper. Otherwise, yay for Texas DQ! Do better, y'all~ read more

Every DQ I have visited has either had okayish food but Horrible customer service, or Good Customer service but the food being undercooked. Thankfully, this DQ has the best of both worlds! Wonderful customer service and great food! My only 2 complaints is when you place a big order (4-5 people) and if it looks busy, they sometimes forget to give me one of the orders, or if I ask to remove onions or whatever, they don't do that. Also, don't forget to ask for extra ketchup because for some reason two packets is enough for 5 people lol read more

The Dreamsicle Dipped Cone is life changing!!! I love the orange flavored dipped cone and hope they add it to their menu as it's available for a limited time. Since this location just opened recently, we were in the drive thru waiting for our ice cream cone. The drive thru moves fast. It was most definitely worth the wait! The employees here were friendly and upbeat. Smiles are definitely contagious here and I drove away with a huge smile after getting my cone. Thank you for making my day and bringing DQ closer to us! read more

I love DQ ! Love the chicken strips . Yummmy . Young kids nowadays tho need to be sent to customer service etiquette schools . Other than that all was fabulous read more

I usually only come to DQ for blizzards so yes that's what we came here for this time lol. Anyways they were delicious and gave us the official Blizzard presentation of turning the cup upside down. All the staff were really nice and the manager at the register was super knowledgeable. read more

The service was extremely bad, i came in today and waited for 2hrs on 2 doordash orders that weren't made/packed up yet from 7:57pm-9:57pm. Meanwhile the other online orders they had that were 20-30mins in were helped before me and they kept ignoring me when i waited the longest. I waited just as long as the puddle on the floor that wasn't cleaned up and multiple employees walked over to not even put a wet floor sign or even bother to clean it. I work in the restaurant industry myself aside from doordashing and the way they handled a busy situation to where they kept ignoring an order that was 2hrs in was extremely ridiculous. Here in this photo you can see my 2 doordash orders i was waiting 2hrs on, meanwhile doordashers that got there after me were helped first. read more

Dairy Queen - Fast Food Near Me - Hutto, Texas

You can only say Covid is the problem for so long. First we waited in the drive thru for 45 minutes to order two Blizzards. Second when you order something you should get what you ordered and paid for...a Smore Blizzard has marshmallows... nope no marshmallows... I also paid .60 extra for Pecans to be added.... no nuts. Mayfield corporate is to big to monitor the quality of their restaurants.... that would never happen a Wally's. read more

Dairy Queen - .60 for pecan that where not there - Fast Food Near Me - Hutto, Texas

The Hutto-location traffic is hard to get into with a CHICK-FIL-A being right next to it.. but once you get into there parking lot' it's worth it. The food is good and you have a variety menu. I like especially the Steak Finger Country Basket, Jalitos Ranch Hungr-Buster, The Dude-Chicken Fried Steak Sandwich, Tacos, Dipped Chocolate Cone, Shakes etc..the food is delicious and hot. And the treats are good and cold for them warmer days. Service is great, store is clean and the team is on top of it. A fun atmosphere for all. You have a drive-thru, patio and sit inside selection. Sometimes you may experience a line but be patient the service is good and you will get through it. read more

This review is just for the cotton candy frosty and not the restaurant. I was very disappointed because the cotton candy frosty didn't come close to tasting like a cotton candy. read more

I'd like to thank David the manager on duty. My son was involved in a car accident just outside of the shopping center. David was quick to step outside and check on everybody involved. He even offered my 5 year old son an ice cream cone to cheer him up. I am incredibly grateful for this small act of kindness. You guys are the best, Thank you David! read more

Excellent service from a very friendly staff. She asked about my dog and told me about her dog.

Finally got a chance to try this location out as they are part of a franchise that in past had great food. The Palm valley 79 location is not part of this group and is terrible! I'm a fan of there tacos and this being a new location you would hope that would be the case. 4/18/19 about 3:pm the drive thru one car. I ordered the 3 tacos for $5 and some fries $2 and Coke $2.29= $10.05 Got my order and pulled over to side to eat. The fries were good and hot, The tacos wow... were is the beef? I mean it was like a casket with no body inside. The shell was crunchy. But i was really wanting to like these. I added some sauce to get more volume per taco and it tasted great. Please make sure you cooks fill the shells, I know everyone gets a burger here but for us taco lovers please correct this. And drive thru does require napkins.... The taste was there just skimpy on toppings. Taco bell already does this so be different please. "Taco Casa" come to Round Rock/Hutto! See pics, Happy Yelping! read more

Dairy Queen - Well should be a beef filled taco but it was not - Fast Food Near Me - Hutto, Texas

I have ate at several DQs across the state and this is by far the worse one. The service is very lacking. The food options are less than other ones. The customer service needs a drastic improvement. read more

Why is it that this location never carries the same items that the other locations carry, Especially the Jalito Burger. The location in Taylor Texas sells a ton of them. Huttos location doesn't belong in Hutto if they can't serve the most liked burger every where else. Same as Taco Tuesday, again all the other Dairy Queen's have that too. The management doesn't care about their customers. Especially not wearing the masks correctly, also. Nothing was done about that matter, either. read more

Dairy Queen Restaurant in our neighborhoods and adjacent areas have been making residents feel satisfied with their wonderful food and their friendly and welcoming hospitality!!! Their steak fingers and chicken fingers baskets are appetizing and delicious and afterwards enjoy your meal with a blizzard or a milk shake or a ice cream cone!!! Dairy Queen has the best overall ice cream desserts always using real milk in their shakes and blizzards and other ice cream products!!! Their burgers are made with 100% all meat patties with fresh lettuce and tomatoes and sliced onions with mustard and mayo on their grilled hamburger buns!!! Their Dude's are made with chicken fried chicken patties with lots of mayo sauce between the buns!!! Their self served fountain drinks are a refreshing addition to all of your meals and ice cream treats at Dairy Queen!!! Dairy Queen are always serving all of their customers with a friendly smile and wonderful customer service at all of their locations!!! Jerry Stefek read more

This is not my first visit to DQ today I had a beltbuster I was really hungry for a tasty burger but was sadly disappointed the last time my husband did not like his burger either ,but this time I did not like the meat tasted old I did not even finish my burger I am seriously disappointed the service in the drive through was fair but what good does that do if the food taste horrible. Hutto DQ their meat taste old read more

This was a really nice looking Dairy Queen. We just got some fries and a blizzard. They were out of the pumpkin pie blizzard so we got the caramel apple pie blizzard and while it was good I was a bit underwhelmed. read more

The food and desserts are always good. The line can get long though..customer service is average. DQ always hits the spot at night after the kids go to sleep! Lol read more

I just like a good ol Texas Dairy Queen. My only issue is that when I go in and want take out, I like to eat a small cone while I wait. I haven't been able to get that across cuz it inevitably winds up on the same order. I'll be more direct next time. read more

Food was ok nothing extraordinary, service little slow.we might go back some time. Place was nice!!

These are like the nicest people ever haha I never go to DQ but I might start now that I've been here! Y'all are great!

I came here for a dipped orange Creamsicle cone and I was not disappointed. The drive-through line was quick and the service was good for a drive-through. I'm not sure why the reviews are so bad since this is just a Dairy Queen but no complaints here read more

Changed my rating to reflect the fact that none of the employees were wearing masks properly. Masks being worn below the nose by every employee I saw handling my food. 3-4 had their masks completely below their mouths. We are in the middle of a public health crisis. People are dying. You guys are handling food items that we are going to put directly in our mouths. Mr. Mayfield, I call on you to fix this health and safety issue. There is no excuse. Your employees need to do better for our community. Original: Always love a mayfield Dairy Queen. It's a pain to order grilled onions on any sandwich because they manually have to type it in. Cashiers always seem frustrated when you ask. Is there a way to make this easier to enter into your system so that I don't have to feel so guilty because I just want grilled onions on a burger. read more

I visited this location today and was greeted so warmly and given wonderful service. The restaurant was very clean and I loved their fountain drink selection. Our order (Burger and strips/fries) came out hot and quickly with no errors. My ice cream cone had the perfect signature curl at the top. It was a great experience! read more

Dairy Queen - Fast Food Near Me - Hutto, Texas

Just thought these kids, deserved a positive review. Drive thru was packed, but the line was moving quick.

Absolutely happy with their customer service here. Foods are good and hot. Ice cream is so good even I am not an ice cream person. A great Father's Day with my boy read more

The mgr on duty last night was very rude they say her name is Savannah but not sure but she was on duty at closing and when we were placing our order with a gentleman she rudely got on and said anything else ? Here at tide sucked ass and so did the services I'm sure I'm not the only people who should complain if I served the food she did at work I'd be talked to but again everything about their service sucked if you don't wanna work there then don't and if your choosing closed before actually closed turn the damn sign off I wouldn't feed the food they served us last night to my dog that's how bad it was got pictures to off how it sucked ass honestly we should be refunded our 28.00 since food wasn't editable worst mayfield Dairy Queen I have ever ate at and service 03/09/22 read more