as bad as it's gets. Big Mexican girl with glasses needs an extreme attitude adjustment. Should not be working in customer service. All of the workers are trashy and make it as hard as possible just to order something simple. had 2 things and yet out still came out wrong. AVOID THIS PLACE. NOT WORTH IT read more

I've been going there for awhie and everything is spot on the place is always busy and they always get your order right. I diffently recommend this place. read more

Melissa (name on receipt, girl with glasses )made it painfully difficult to just get a up of ice through the drive thru . I offered to pay for a large drink and asked if she could just give me ice and she refused several times . Always difficult ordering here . read more

Why is the wait so very long? We got 2 cones and 1 blizzard and waited 25 minutes! We were blocked in the drive thru line otherwise we would have left! read more

We ordered fish and they had no tartar sauce!!!! So I accepted gravy instead but when I asked fir more gravy they wanted to charge me for extra gravy! Seriously! read more

Why why whyyyyyyyy would they discontinue cherry dip. Why are Dairy Queens doing this???? This is a tragedy, and it's not ok. Also this is THE SLOWEST DQ ON THE PLANET. read more

Sadly, I didn't have thr best experience inside. It wasn't the worse by far, but to could tell the ladies were ready for their shifts to be over. I've been coming here for about 2 weeks almost everyday, and thr one time I come in, not the greatest experience. It's ok though, I will come back again because we use thr #app there's a texas one, no one told me. Anyway, I love the m&m and chopped nuts. I've noticed if I don't say extra, I will barely have any m&ms or nuts at the bottom. Extra makes it better. This place is really clean and the fries are the best when they are fresh. Follow them on all social media, @dairyqueentx. So happy I tweeted about that one day. If the headquarters hadn't saw my message and responded with the texas info, I wouldn't be getting my rewards today. read more

The girl behind the counter needs an attitude adjustment. Not friendly at all. There are better places for ice cream and customer service.

You call this a chicken "strip?" ALL four of the pcs were like this. It was Friday night, 30 min before closing. We went in for a snack/sundaes. They were all rude, had friends in the lobby, and chicken was also hard, as well as the fries. My sundae was already melting when they gave it to me. Do not go to the DQ. Go to the one on SE Military! read more

Dairy Queen - Chicken strips? - Fast Food Near Me - San Antonio, Texas

Horrible service, they didn't have any "food" so they said they were rude . And they closed the store earlier then what was posted

We go there and they were closing early....this is not the first time this has happened at this location. However, Whataburger never disappoints, they were open and ready to service their customers. read more

Dairy Queen - All this traffic and they were closing early! - Fast Food Near Me - San Antonio, Texas

The male cashier was very help full . Served our food to us at our table. I threw my receipt away and noticed the code lock on the rest room. I asked the manager about the code and he said for me to "find it on my receipt" I explained I had just threw it away and he didn't bother acknowledging my presence or my questions . The cashier then told me the code was 1978 . In my opinion. If u don't like your wage, job or life. It shouldn't become the customers problem. The cashier should get a promotion and the manager should get fired. The time and date was 7/31/23 2:50 pm for corporate when they want to see why no one wants to eat here anymore. read more

This place don't even deserve one star...the food sucks. The fries are always hard and your order will be messed up half the time. They hardly ever have enough workers. Plus they have one shift 11am -7pm. So the food is probably made early and everything is hard or burnt. The hamburger buns burnt the hamburger meat burnt. Water downed sodas. So over DQ, they can leave Texas or take Texas out of there slogan. read more

We haven't been in years to Dairy Queen and thought we would go for a late night snack. We waited over 30 min at the parking lot only to get melted ice cream very disappointing. We live less than 5 min away there was no way the ice cream melted so much that fast. Will be going to Sonic next time to please my ice cream crave. read more

A pretty decent Dairy Queen. We ordered a large vanilla cone and a banana split. Choice of nuts: peanuts, pecans and a couple of others. I went with pecans. The person making the split was very generous with them. And good looking pecans, large pieces, not pecan dust. The cone was large and firm. How do they do that? A bonus, the game was on which Denver went on to win. Go Broncos. And it was yummy. read more

No trade mark swirl on our cones. If they they give you your cone with a swirl on top you are suppose to get it for free. When confronted about it they replied with "they weren't trained right." Also when we received our chili cheese fries there were literally only 10 fries. read more

Dairy Queen - no swirl - Fast Food Near Me - San Antonio, Texas

I was just told the ice cream machine is out. So as I'm waiting to get out of line I see the girl make 5 cones. Ok maybe it broke after that? Then I see a couple blizzards. I think they lied. The last time I came here they made our blizzards wrong and threw them away in front of us with attitude. Then they were standing around talking and laughing and touching their hair then the food. I didn't even eat the ice cream. I tossed it. I'm not coming back to this location. This is the most dirtiest Dairy Queen ever! They need a real adult managing. read more

Just got a Wonder women cookie collision and it had no cocoa fudge that it's supposed to have in it and they barley filled it half way what kind of Dairy Queen is this?? Worst experience ever, I will NEVER go back again! read more

Order is wrong every time. I don't know how they are still open. Don't know who owns this location, but Corporate needs to come in and audit this location. read more

Dads take their kids out too. Get a changing table in your men's room. Also, the everyone had a bit of an attitude. Employees on break in the middle of the restaurant with their feet all in the walkway. Unprofessional. read more

I love this Dairy Queen there are really nice people that work there I had a hunger buster combo and it was really good. I recommend that you come to this location also try there blizzards and cones read more

I was asked to pull in a parking spot from the drive thru window to wait for 1 kids meal‍ then I had to wait 15mins..ridiculous!!

This location is almost ALWAYS out of milk which I suspect is more of their lazy staff not wanting to make certain menu items

This was by far one of the worst experiences I've had at Dairy Queen. Besides the long lines that took 20 minutes to make it to the order menu for the drive through, what I experienced at the window was worse. When I ordered, I asked for a peanut buster parfait and a dipped cone. When I get to the window, the cone was not dipped and when I was handed the PB parfait, it was smothered in chocolate syrup instead of having hot fudge on it like it clearly states on the menu. I bring it to the cashiers attention and she says she'll remake it with hot fudge. In the meantime, I'm watching the cook in the back go from putting hot dogs in the fryer to scratching a scab on his arm......with the same gloves that he was handling food with! (Don't believe it, just watch your cameras in the kitchen around the same time as my receipt.) She hands me a new one back, so I'm assuming that I can take her at her word when she says it's made right this time. When I get home, it's nothing but chocolate syrup again. Not only was it made wrong, but the employee lied to my face telling me that they remade it with hot fudge. So instead of enjoying it, it went straight into the trash can, and that's where my thoughts on this Dairy Queen location are going as well. read more

Dairy Queen - Dairy Queen receipt - Fast Food Near Me - San Antonio, Texas

I have been to this location twice, on both occasions they took forever on a simple order. One of the times I asked for a chicken Salad with no tomatoes, when I got my order it appeared to be correct. Once I arrived home I noticed that all the tomatoes were at the bottom. These lazy sons probably messed up and just flipped the whole salad into another tray to hide the tomatoes. I will never eat here again. Slow, lazy and half A service. read more

I've waited, and am still waiting, 1 hr for ice cream. I tried calling the store several times. Talked to the workers bring out the food 2 times. And yet I am still waiting. Ice cream shouldn't take this long when you're giving out food. Never coming back to this DQ. If I could I would leave 0 stars. I do not recommend coming to this location. read more

I have been a patron of this Dairy Queen for years. Today will be my last visit ever. After buying my ice cream for myself and the kids, i asked for a glass of water. I was informed that I could not have a glass of water, but I could buy a bottle for $2. When I complained to management, I was informed that it was the owner's policy to not provide water to his customers. It is now my family's policy to not spend a dime at this franchisee ever again. read more

This location is great, real nice inside and food is served quickly. How we all the the employees sitting down at the benches near customers. I was here and there must have been 7 or 8 employee taking up a whole row of booths. There should be some kind of place for them to congregate read more

Just stopped by to get a dipped cone no one answered us on drive thru. We placed order after someone some what responded but then they were silent. We were unsure if they heard us so we waited then decided to drive up to just pay and hope that they did heard us. So we pulled up to drive thru window and it was open and the cashier was there just looking forward ignoring us. There was no greeting or acknowledgement of us being there. So we waited and we were just being ignored, so we drove off . As we drove off they quickly looked out the window. We did not feel welcomed there at all. Will never go back. read more

Horrible service, payed at 10:11am and got my food (1 meal only!) at 10:34am! Not once did they come and say we are working on it, nor did anyone say sorry for the wait. Restaurant was empty and 3 ppl in the back read more

This is our neigborhood DQ. They did some cosmetic construction work a few months ago and it's looking really good now. The staff is always friendly and our orders are filled quickly. Good place to go on a hot day. read more

Very bad customer service here!..repeatedly messed up on my daughter's kids meal and every time I asked for something it looked like I was a bother ..i didn't get a thank u or a smile!every customer was upset at this place.Hope this restaurant gets better management . read more

So unsatisfying. Really $2.50 for a cup of water! Hilarious! Unfriendly staff & really sloppy ice creams.

My boyfriend and I went there today 6/22/18 @around 2 we had ordered 2 different meals; one was the jalitos burger and we asked for no lettuce so that was a mess up,but thats a simple mistake of course people forget. However, when my boyfriend asked for jalito ranch we didn't expect to pretty much receive garbage with ranch. So to explain more there sauces have not been changed because it had lettuce, onions, and tomatoes that were not supposed to be in there it was revolting. My boyfriend ended up throwing in the restroom. This place was very disfatisfying and needs a health inspector ASAP! read more

We ordered our food, waited at the window for about 5 minutes only to be told to pull around to the front, which was a feat in itself due to the location...waited 35 min still no food...my husband had to go inside to get our food....unsatisfactory. We could have gotten our food quicker at a restaurant. At least it's hot, I will not be coming here again. read more

My experience with this location has been okay. I've had some really great service and some eeh service. Haven't tried the food but the desserts are on point! read more

In Texas for military travel, stopped at this Dairy Queen for food. Took 27 minutes to get our food after we ordered it and the food was fairly warm, not really hot (after taking 27 minutes to make you would think it would be extremely hot as if it just came out of the fryer). There was two other families there so it wasn't very busy, so who knows why it took so long. After we finished eating I went to the counter to get the hot fudge Sunday I had ordered and ran into another problem. While ordering I asked if it could be made WITH chocolate ice cream instead of vanilla and the lady said that was fine (instead charged me for extra hot fudge which I was confused about), then when I went to get the ice cream the guy at the counter was confused and got the manager instead. I talked to the manger who was very nice and explained that in Texas they don't have chocolate ice cream at the Dairy Queens (unlike Arizona) so I asked for a refund instead. It would of been nice if the first lady at the counter would of just told me that from the beginning. The manager was nice at least. Won't go back here again though with the bad customer service, very long waiting time for food (iHop serves food faster than this), and half way cold food as well. read more