While folks are chasing money and being rude. I walk into Tala to get my watch fixed, Mohsen takes…read mores a look at for 2 minutes a little this, a little that and boom it's working correctly ( time, date, day, month and he set the moon phase). He smiled, gave me watch and said thank you. No thank you!!! If anyone is in Franklin Tennessee looking for a great jeweler go see my guy Mohsen Danadel!!

Exceptional customer service. We needed to have a watch band adjusted, and we were met with warm…read moreand helpful service. The work was done quickly, and they confirmed adjustments to make sure the watch fit just right. I would highly recommend them for service and repairs, and they also had a lot of beautiful jewelry on display. They are also conveniently located in The Factory, with lots of other shops and restaurants.

I never thought I'd be leaving a "Yelp" review for a jewelry store, but here I am. I'm doing so…read morefor two reasons. I have purchased a few smaller pieces for my wife for the holidays. Always a great experience. Fast forward to my son who is only 18. He took his grandfathers Tag in to get repaired. Nothing fancy, but sentimental vale for my son. That experience turned into, my son wanting to buy a nicer Tudor watch. Hands down, the level of service, provided by Broc, was nothing short of impeccable. Friendly, trust worthy, genuine, and personable. I can tell you, because of Broc, Fink's created a customer for life. Well done, on creating a fantastic experience for two generations of clientele.

It's a pleasure working with the team at Fink's. They are not only extremely knowledgeable about…read morethe watch brands and jewelry they carry, but they consistently go above and beyond for their customers -- even when there's nothing in it for them. On several occasions I've had my watches sized and they've handled it quickly, professionally, and with genuine care. Jeanette, Mikey, and Jon have become my go-to resources for anything horology-related, and I always enjoy a deep-dive watch conversation with them (no pun intended). If you're a serious collector or just getting into watches, this is exactly the kind of team you want in your corner.

Got in touch with a jeweler from here over Facebook about a Pandora charm they had. I usually don't…read moretrust the whole online process, I'm very big with shopping in-store but living in California I'm not able to make it in store but Jackie made this whole transaction easy as can be. She was super nice and I truly felt comfortable during my transaction I definitely recommend and will be buying from here again!!

Great and professional, the engraving i received was very well done looks fantastic on my colt…read moredragoon for CW reenacting

Genesis Diamonds delivered an exceptional experience from start to finish…read more The team is truly focused on customer care and made the entire process feel personal and enjoyable. The TACORI engagement ring and bands are absolutely stunning and beautiful craftsmanship, incredible sparkle, and timeless design. If you're looking for gorgeous designer jewelry and outstanding service, Genesis Diamonds is the place to go.

Very high pressure sales tactics. Lost trust after being told if I bought same day I would receive…read morea discount and then later when bent showed other rings realizing the "same day only" offer was already a published 10% sale on the the ring. This location fees like buying a car from having the first sales associate get another one who gives better offers to the famous what would it take to get you to buy today pressure. Would not recommend I know for a fact I was 100% told I would only get the discounted price if I bought that same day because it was the end of the month, there was a big ice storm and business was slow. This was honestly more pressure sales environment then buying a car and is the reason I did not buy from you- I have bought elsewhere even though it was more money there.

Amazing Service and amazing selection! extremely affordable and polite staff. I cannot wait to…read morevisit Franklin again to buy more jewelry!

The staff immediately greeted me with big smiles and a warm welcome inviting me into more than just…read morean amazing prices. But a family owned store that has clear values when it comes to hospitality. I brought in two rings one to get sized up and another to get sized down. They had my item's finished in 1 day ready for pickup and they looked perfect. No problems whatsoever. I will be coming back for any future needs!

Salem and his family have been our family jewelers for my entire life. Not only does Salem select…read morethe highest quality of jewelry, but tailors the style and personalized cuts to your expectation and request. Salem and his employees always go above and beyond for you and empathize with every occasion with which you would want to select the perfect jewelry piece. Brentwood Jewelry has been in business since Brentwood was a small town and maintain excellence in customer service and fine jewelry.

Disappointing. They seem professional and engaging, but beware. I bought a Swiss watch from them to…read morewear to my daughter's out-of-town wedding, got it home and discovered a prominent scratch on the back of the case. Took it back, and they polished it out. Next day, a part fell off inside the crystal. I returned the watch for a 2nd time and they agreed to order a replacement and notify me in time for me to depart for my daughter's wedding. I never heard back from them. I returned to the store a week later and asked for a refund and an apology--the clerk refused to apologize ("It wasn't MY fault"). The owner apologized, said they had repaired the original and it was "finished", and had planned to call me that very day. They apparently never ordered the replacement as agreed. I mentioned I could buy the same watch online for $500 less, but wanted to support a local business. They offered to knock some off the price. Why would I accept a discount on a faulty watch and poor service?`

I just want to take a moment to say THANK YOU to April and Nick! My pieces look absolutely…read moreAMAZING--I truly couldn't be happier. These photos don't even do them justice, and I am beyond pleased with everything. Thank you both for allowing me to customize my grandmother's piece. It means so much to have such a beautiful, personal memory of her that I can carry with me. I'm incredibly grateful

Super nice staff! Brought a watch in to have it resized and it was super quick and easy. Would…read moredefinitely recommend!

My husband wanted his watch battery replaced for Christmas, and I heard great things about this…read morelocation. When I walked in during the week in the afternoon, there was a line of three or four people ahead of me. It didn't take long to get through the line and I could tell how genuine and personable the staff were with each customer. When it was my turn, I explained what I needed, and the gentleman said that I don't need to waste my money and he gave me some steps to do to charge the watch back up again. I went home and told my husband, he thought I was crazy! But I followed the steps and the watch is good as new! The staff member I spoke with talked about what a super neat watch this is. Overall, I had an amazing experience, and I will be back! I highly recommend this shop to anyone and everyone!

They really are the best. Big John and his team are top grade customer service people.read more