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    Dallas Bike Works

    3.9 (89 reviews)
    ModerateBikes
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Looking good!
    Mariya K.

    The service was great! They checked an older bike and tested it, told me all that needed to be fixed. Did it in a timely manner. The selection of the parts matched my bike perfectly and it rides very smooth now. The value was reasonable based on the market value. Not only did they fix my bike they gave me good tips on keeping it in shape and places to ride it. Installed basic stuff really quick. The guys there are very nice and knowledgeable. Super helpful and if you have any questions they are more than happy to explain. Recommend it, best place to go in Dallas, for me personally.

    Todd T.

    I had done my google research on bikes but still wanted to go to my local stores to bounce my thoughts off of them. Stopped into Dallas Bike Works and they had a decent amount of bikes and luckily had one that was on my short list. I spent some time with Fernando on a Sunday afternoon and we talked components and competitors bikes and enjoyed the knowledge he shared. Told him that I had to make a few stops at other stores. He said, "Absolutely. Need to check out other bikes and be sure to ride em, sometimes the looks are good but just doesn't feel right ya know?". I checked out two other locations and staff was great there too but felt the Giant Defy Advanced 2 was the one. Then the rain came! Finally a few days later was able to test ride a few others and the Giant again and it was the one for me. Fernando wasn't there when I ended up making my purchase but all the guys at the shop were great and patient with everyone dealing with Covid and the uptick in interest in bikes. Love the crew here and can't beat the location! Ride by their store now when I ride at White Rock. My first stop for all cycling needs!

    Giant Bicycles United States
    Brett W.

    Love the atmosphere, it is not a pushy, sales driven feel when you walk in. They help you with what you need, not with what is more expensive. Very casual yet professional assistance. I've purchased two mountain bikes here and recommend this place to my friends even though we live over 20 miles north! Jesse was a great help and pretty attentive when my bike needed warranty work and always kept me up to date with progress. If you ask any of the staff for a opinion or advice, they're pretty honest and helpful... a very personal experience. Will come back!

    Shimano road shoes
    Rose D.

    Really nice people in the store. They me get a new pair of shoes and installed the clips for me. Everyone was very friendly and professional. I will return.

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    10 months ago

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    1 year ago

    Great service. Gave estimate and completed work quickly. Will definitely return. Friendly people.

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    2 years ago

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    1 year ago

    Helped me get my bike repaired after a crash and did a great job. My new go-to bike shop in DFW.

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    3 years ago

    This place is awesome! The team went above and beyond to help me with all of my needs!

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    3 years ago

    Friendly down to earth accommodating service and great sales folks. Highly recommend this establishment!

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    3 years ago

    The guys in the store are not friendly. No smile or welcome greetings. They all seem condescending and not conversational.

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    Page 1 of 3

    Ask the Community - Dallas Bike Works

    Review Highlights - Dallas Bike Works

    They are active in the cycling community holding DORBA meetings and in a prime location for White Rock Lake riders.

    Mentioned in 6 reviews

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    I flew into Dallas with my bicycle to continue training for an upcoming race. After reassembling…read moreit, I needed some brake adjustments and stopped by Bike Mart Richardson near closing time. Despite the late hour, they welcomed me in and provided exceptional service. I came in expecting just a brake adjustment, but they went above and beyond--tuning my derailleurs better than they've ever been. The bike ran like new when they finished. They even took the time to recommend some great local training routes, which was incredibly helpful since I'm not from the area. The combination of their technical expertise, willingness to help at the end of their day, and genuine friendliness made this a memorable experience. If you're in the Richardson area and need bike service, I highly recommend Bike Mart Richardson. They turned what could have been a training setback into a seamless experience. Thank you to the team for taking such great care of me and my bike!

    Took 2 bikes in to Bike mart Richardson for a tune-up. 2 weeks later they called me and I approved…read morerepairs. They then called me and told me the bikes are ready. Went to pick them up. They wheeled out a bike with 2 flat tires and no repairs completed. Horrible overall parts and repair service and way overpriced. $20 to change a bike tire plus the cost of the tire. GO SOMEWHERE ELSE!!!!!

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    Dallas Bike Works - bikes - Updated May 2026

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