If I could give 10 stars I would! I cannot begin to describe how happy I am with the service here…read more Not only is this place aesthetically pleasing, the customer service is exceptional! Everyone went above and beyond to make sure I felt comfortable and well taken care of. This is my new dentist for life!

I am extremely disappointed with the care I received at Barosum Dental in Upland. My experience…read moreleft me feeling unheard, misdiagnosed, and ultimately traumatized. While I was out of town on July 12, 2026, I developed severe pain on the lower right side of my mouth. As soon as I returned, I scheduled an emergency appointment for July 15. I also had a previously scheduled deep cleaning appointment for July 16. During my emergency visit, the female dentist appeared to minimize my concerns. Instead of focusing on the area where I was experiencing pain, she asked whether I had seen an endodontist for a referral from a year earlier and questioned a shadow in my gums that had existed for over 30 years on the opposite side of my mouth. I requested X-rays, and a 360-degree scan was performed. After reviewing the images, she told me everything looked fine, that I had no cavities, gave me Sensodyne toothpaste for tooth sensitivity, and said I was cleared to proceed with my deep cleaning the following day. Later that same day, the office coordinator called and told me they wanted me to see the endodontist before my cleaning. I went to the appointment, and within five minutes the endodontist identified a cavity. My primary dentist confirmed the finding and recommended that my wisdom tooth be extracted. I was extremely upset that my condition had been missed during my emergency visit. I asked to speak with the female dentist who had evaluated me, but she was unavailable. I scheduled the extraction for July 17, 2026. Because I had previously had a successful experience using nitrous oxide during another tooth extraction, I requested it again to help manage my anxiety. I was numbed for the procedure and was told I was receiving nitrous oxide, but I never felt its effects. I noticed the dental assistant was on the phone for much of the procedure, and it appeared that no one ensured the nasal cannula was properly positioned. I informed both the oral surgeon and the assistant that I did not feel like I was receiving the nitrous oxide, but my concerns were dismissed. I remained anxious throughout the procedure, and the extraction was ultimately unsuccessful. I left the office emotional, traumatized, and deeply disappointed. This was the worst dental experience I have ever had. As healthcare providers, listening to patients is essential. I repeatedly expressed my concerns and felt they were ignored every step of the way. I will not be returning to this office. I also plan to verify that my insurance was not billed for procedures that were not completed, including the deep cleaning and the unsuccessful tooth extraction. I hope this review encourages the office to improve communication, patient care, and attention to patient concerns so that others do not have a similar experience.

I came here to get a second opinion from Dr. Newbold for Gum surgery. Dr. Newbold saw me and…read moreevaluated my gums and said the surgery was not necessary. He recommended a follow up visit to see if my gum recession gets worse which I scheduled. I asked him for a quote for the surgery incase its needed so I can budget and save. Gum surgery could cost anywhere between 1k-5k. Dr.Newbold approved getting me a quote at the front desk. I was in a hurry so I told the front desk I'll email them the surgery quotes and in person they approved sending me the quote for the surgery. I emailed them multiple times afterwards and they refused to send me the quote the doctor approved. They kept telling me to call them but even in one instance when I called they refused to give me the quote over the phone. I emailed them to cancel my follow up visit. After I cancelled they suddenly billed me $130 dollars. When I called them before hand and saw them in person they also told me insurance covered my visit. Their team did not actually check if my visit was covered the two times I asked. Dr. Newbold himself is fine to see as a dentist, but the people working the front desk are abysmal and deceitful. Doesn't really make sense for me to pay $130 after they refused to give me quotes for the surgery, which is why I made the appointment in the first place.

I've been coming to this office for a few months as I was referred by my general dentist, in order…read moreto get some periodontal work done. Dr. Alqadoumi has been the man with the plan for my dental well-being & he is top notch! He's got a great chair-side manner, explains everything in-depth - very thorough and friendly. The office staff is also great with scheduling appointments and sending reminders. If you need any kind of specialty work done, this is the team you want working with you!

Shout out to Sarah she did a amazing job with me deep cleaning fast and efficient. Ill definitely…read morebe be coming back till I have no more teeth

WARNING! FRAUD! Do not go here for a root canal unless you want to lose a tooth. Because of…read moretheir neglect my daughter had multiple infections and they would tell her to take ibuprofen instead of giving her a timely appointment. Rose in the office also was VERY neglient on calling for her crown. It should have been weeks from the time she got her root canal to the time she got her crown. NOPE. After months of pain, calling the dentist they finally made an appt and the Endodontist said her tooth was UNSAVABLE and she had to get it taken out!!!!! So she lost her permanent tooth and of course they wanted her to get an implant. Her other root canal never got a crown either. After months of waiting for it , on the day she was suppose to get her crown Upland Dental cancelled her appointment and said they could no longer see her!!! These people are the most unprofessional people/business I have ever seen. They wanted to do thousands of dollars of unnecessary stuff of which I said "No we will just get necessary things done first. Wow, FRAUD ALERT.

I was referred to Dr. Gilbert for wisdom teeth removal, him and his team made the process so…read morecalming and comfortable. Incredibly kind people and great work!

We had an absolutely wonderful experience with this oral surgeon Dr. Gilbert. He helped my husband…read morewith his dental issues and tooth extractions, and we could not have asked for better care. He was compassionate, confident, knowledgeable, and truly had an excellent bedside manner. He took the time to make my husband feel comfortable and cared for throughout the entire process. His staff was equally wonderful - professional, kind, welcoming, and attentive from beginning to end. We are incredibly grateful for the care my husband received and would highly recommend this oral surgeon to anyone needing oral surgery or any of his services. It is reassuring to know that there are still doctors who combine exceptional skill with genuine compassion. Five stars all the way!

I had an excellent experience at Alta Dental and can't recommend them enough. From the moment I…read morewalked in, the staff was warm, welcoming, and incredibly professional. They made scheduling easy and were even able to accommodate me on short notice, which I really appreciated. The team is extremely knowledgeable and took the time to thoroughly explain everything, making sure I felt comfortable and informed every step of the way. You can tell they genuinely care about their patients and go above and beyond to provide top-notch care. The office is clean, modern, and runs efficiently, which makes the entire experience smooth and stress-free. If you're looking for a dental office with outstanding customer service and a team that truly prioritizes patient care, Alta Dental is the place to go.

Stressful & annoying experience just trying to schedule a free consultation. I was asked to provide…read moreX-rays from my previous dentist, which I did, but then received multiple follow-up calls asking for access to the X-rays, treatment recommendations, pricing, and paperwork from other dental offices. What frustrated me most was being repeatedly questioned even after I explained I didn't have the information. For a consultation, it felt excessive and made the experience stressful before I had even stepped into their office. I ended up going to Barsoum dental office in Chino where the consultation was quick, easy, and they even took complimentary X-rays. The difference in the new patient experience was night and day.

Excellent quality and personalization. He really cares about what is best for his patientsread more

Caution!! Before having service with them please check if your insurance is in network (mostly not…read morefor this location), otherwise they will charge you for that insurance discount on your EOB (so, you have to pay that). Luckily I'm not having other services with them. (for one implant cost more than others by half price!!!!) Good luck for the business. :(( (oh, and they let you pay first, if you didn't look at EOB on your own they won't tell you that lol how bad it is)

Ruined my gum so I can not have a implant for a back tooth that I need So disappointed…read more Beware ! and it was very pricey as well!

Addressing gum disease. Carvalho lacked empathy for a patient with dentist anxiety. Matter of fact…read moredemeanor. Staff did not respect my wishes and tried to force treatment on me by using fear tactics. Asked for copy of my X-rays to be mailed. Never received. Business acts like their doing you a favor through treatment. Save your peace of mind and go elsewhere. My business here is done.

RECOMMENDED FOR: ~ANYONE in the area looking for a great…read moredentist I discovered Greenway Dental Excellence when I had a dental emergency some years ago. The dentist I saw then, I have not seen again, but she was amazing, especially during a very stressful experience of having to have a tooth removed thanks to a horrible previous dentist. i am one of those who hates going to the dentist, but when it comes to coming here, its not so bad. Since that experience, I have been seeing Dr Guevara. He is AWESOME. First dentist I ever met who talks me OUT of spending money and going through painful dental surgeries. That alone really develops trust for me. I've had a need to have some cosmetic work done which I have put off for years because it takes time to build that relationship and trust that they are truly helping me versus lining their pocket. We discussed my needs and developed a plan together. I'm a little phobic still, but Dr. Guevara puts you at ease with conversation, jokes and he's actually really interesting to talk to and is knowledgeable in many subjects. I get my cleanings here and have had a crown made since my initial problem and I am truly comfortable and happy coming here for my dental needs. I have no idea who Greenway is, but Dr Guevara is fantastic and you could not ask for a better, more trustworthy dentist.

Friendly dental office, I'm new to upland and they have been ver welcoming and honest about…read moretreatments. I've had only one issue where they had my teeth cleaned but didn't tell me until after my appt that it was too early for one, since my ins only covers it every 6mon, it would of been nice if they had checked and made aware prior to the teeth cleaning I would of declined an rescheduled for the following month. Will be speaking to my in's. In regard to this other than that, Dr. Fernandez is great would recommend her.

Friendliness: 5/5 Front Desk: 5/5…read moreDoctors: 5/5 I had a good experience starting from the first phone call to the end of my treatment. When I first called them, the front desk lady Christine was very helpful and friendly; so I decided to give it a try. I was not disappointed, everyone in the office was just as nice and helpful. Dr. Kao spoke very patiently, took his time and explained his diagnosis and treatment. Office manager Lisa was also a down to earth and interesting person to chat with. Overall, they gave me a small and family-like feeling, which is rare for a dental office. (Especially coming from a massive place like Western)

I had a very disappointing and unprofessional experience at this office. My appointment was…read morescheduled for 1:30 PM, yet I waited over two hours with no updates. When I asked the front desk for an estimate, I was told "10 minutes," which turned into another 30 minutes on top of the long wait. When the dentist finally came in, he did not greet me, introduce himself, or explain anything. He came in grunting, immediately grabbed my bottom lip with force, and said "lots of tartar" -- which I already knew, that's why I scheduled the appointment. He then walked away to see another patient. Meanwhile, he spoke politely and attentively to the next patient, asking her about her concerns -- I was never asked how I was feeling, what my symptoms were, or anything about my pain. After this brief interaction, the dentist never returned. After nearly three hours in the office, I was told no treatment would be done that day. I was only given a prescription, and even that was communicated indirectly through the assistant while he was in the room. This experience felt dismissive, disrespectful, and completely unprofessional. Patients deserve basic courtesy, communication, and consent -- none of which I received here.