Highly recommended. Crashed an internal hard drive that had significant data on it that I had,…read moreirresponsibly, not backed up to any other sources. The damage I did to the drive required Five Star's clean-room service, and they quoted a flat rate to me in advance. The effort of recovering the data ended up being very challenging and took longer than any of us expected, but at the end Five Star was able to recover over 99% of the files--and I'm happy to say, the 1% of files were not important to me, so the 99% they recovered covered everything I needed. Despite that significant extra work, they invoiced me only for the original quoted amount. I'm happy with the results but also the professionalism. When I first reached out to Five Star, they got back to me at the start of the next business day and, after answering a few follow-up questions, I had a quote and scheduled to drop off my drive the same day. Vahan and Elen were particularly helpful and professional the entire way through. It was really a pleasure to work with them and I can't recommend Five Star enough!

I really enjoyed working with these guys. They were…read morecheerful and polite, and explained recovery processes and options clearly. The storefront is bright and clean and inspires confidence in their abilities. Wouldn't hesitate to use them again.

My 2017 HP laptop was slower than Thanksgiving, Christmas AND New Year's Eve. I wanted to see if it…read morestill had a chance at an extended life! I actually read a few recommendations for Connectionz on Nextdoor. Of course, I came over to Yelp and the reviews here were just as complimentary. Called and made an appointment with Tony to drop off my computer. It only took a few short hours (and a very reasonable fee) to get my baby back in my hands. It's running sooooo MUCH BETTER!! Tony informed me that, with a modestly-priced upgrade of the hard drive, my baby can function just as competently as any new laptop on the market today. I am extremely happy with the service I received. I highly, highly recommend!

I asked Tony to help fix my laptop after the screen went haywire and he had it fixed within a week…read more Not only was the price reasonable, he was incredibly accommodating and kind. Even when I bumped into problems later down the road, he gave me quick assistance. Within minutes!!! I was so grateful for his help and assurance, I sincerely couldn't have asked for more.

I had a great experience with Sam's IT Solutions and would gladly recommend them. My computer…read morecompletely froze while I was gaming, and when I tried to turn my laptop back on, it got stuck in a repair loop and kept restarting without being able to fix itself. I reached out to Sam, and he first tried to help me over the phone. When that did not solve the problem, I scheduled an in-home visit. He came by the very next day at a time that worked for me and spent about three hours working on my gaming laptop. He found that the hard drive had failed and replaced it with a new one. I felt the price was very fair, especially since there were no markups on the part. Sam was friendly, helpful, professional, and easy to communicate with throughout the whole process. I would definitely call him again for any future computer repair needs.

I tried upgrading my PC myself with the help of AI…read more After a few days of troubleshooting and nearly overheating my computer, I knew I needed a real expert. I called Sam's IT Solutions and Sam was able to quickly diagnose the issue over the phone. He told me exactly what parts I needed, and as soon as they arrived he came out to my place and fixed everything on the spot. Fast, knowledgeable, and incredibly helpful. Highly recommend!

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

Choose these folks for your data recovery needs! I had two WD (called Western Digital when they…read moredrives were made) HDDs that I needed data from. I was unable to recover data from them in different ways. Disc one was an external drive that would not power on. I tried removing it from its external enclosure and powering it from another, more different enclosure to no avail. The system was indeed down. Disc two was an internal drive that used to be my C drive- my boot drive. I removed it from an old computer after it stopped booting and put it into an external enclosure. Several different computers (Mac & PC) would recognize it sporadically, though none could access the data on it- error codes always came up. Before I removed it, from the old computer, I tried booting from an optical disc and other assorted methods, many other assorted methods... I believe I was very thorough in my efforts. I sent both in and received near 100% recovery. They said it was 100% from one and 99.9% from the other but I am unable to find that .1%. I got all of this for just barely above the $300 price in their name (each, not total). So for about $600 total (including new discs on which my recovered data was transferred and return shipping) I got this incredible service. The total price I paid for both discs at 300DDR is less than I was quoted at several other places for one disc. At each step they were great communicators, from their receipt of the discs to my receipt of the recovered data. I hope I never need their services again but should, I wouldn't hesitate to use them again. I highly recommend them.

I used to backup my files regularly but I got lazy after moving cross country a year ago. Imagine…read morehow distraught I was when last month, one my SSDs failed due to a corrupt MFT. And worse it was the one that held all my photos over the last couple of years. I'm an engineer by trade and with other files, I might have tried to rescue them myself. For these important photos, however, I decided to go with the professionals. I did a bunch of research trying to find the best data recovery service to use and $300 Data Recovery turned out on top. The employees here are very professional and responsive. I submitted my chances form at 7:30PM on a Saturday and they got back to me within an hour. I was not expecting a response over the weekend. They gave very clear instructions on how to package and send off my SSD. I dropped it off at UPS the next day and by Wednesday, they confirmed they received the device and added me to the queue. Apparently there weren't too many people in line before me so I received a positive response the very next day. 100% of sectors recovered! A couple of days later they were completely done and after I confirmed they recovered my files (they send a master list of all files) and I paid ($300 fee + $105 recovery transfer drive + $25 shipping), they shipped my drive back. Total time from my first contact to receiving my data back: 16 days, and this was including Thanksgiving in between. I am very satisfied with the service I got from $300 Data Recovery. Hopefully I never run into drive trouble again (it certainly made me backup my files more frequently), but if I ever need help, I'll definitely contact them again. Now I can finally post all my Yelp reviews from November and December that I was missing photos for...

Excellent service. I messaged on yelp for quote to fix my cracked screen on my iPhone and came in…read moreon early afternoon on Saturday, quick and friendly. Highly recommend!

Hi Yelpies, I found…read morethis place after I accidentally cracked my screen when I replacing a laptop case lol. I didn't have Apple care since I bought the laptop from someone. Apparently , Apple will charge around $500 or more based on the damage for screen repairs. I was considering buying a new laptop but I love this one. This place has a small parking lot but there is plenty of street parking. I was given the quote of $300 for the repair. Since, I went on a Saturday I picked up my laptop on Monday since the screen had to be ordered. My laptop is now in perfect condition after the screen repair. The screen is a bit darker than the original so brightness might change. The staff was friendly & open to questions.

I have been going to them for over 17 years, and they never let me down. They have very reasonable…read moreprices and short wait times. All the guys are super smart, and they try to save me money when possible. I never go anywhere else.

Very nice company. Went to have a hard drive destroyed and they were very helpful. Will definitely…read morereturn for other computer related projects.

Connected with Rick. Just a great guy all around. Rare to find people like him that will go out…read moreof there way to help you out.

Only giving 2 stars because I know that sophisticated readers will discount 5's and 1's. This is…read morethe most terrible business experience I have ever suffered. Rick maybe excellent at computer repair but run if he offers to sell you VOIP phones by Yealink--he doesn't know how they work- and thus cannot service them. My business phone is hyjacked, this is worse than ransome ware. Do not use him he is incompetent and cannot help you. I am calling the company on Monday,hopefully they can help,and FYI the same brand is carried at Costco. Rick is terrible

Always dependable and I like the personal service. My Mac's come home very healthy!…read moreLooking for someone to take care of your Apple products, come see Jack, he's the best.

Recently, I was desperate after my MacPro was hacked by a scammer posing as a fake remote tech…read moresupport person. I shut off my computer, went to Yelp and was happy to find someone who specializes in Apple/Mac. I then asked my La Canada Flintridge friends and one person endorsed him whole-heartedly. I called Jack and lucky for me he said to come over in a couple of hours. He has a nice, bright office next to his house, not far from the freeway exit for Trader Joe's. He's so easy to work with--smart, personable and clear. He knew exactly what needed to be done. I have a backup service, but having done a backup install before, I knew that would take days. Jack took care of everything and had my laptop back to me that same day. There is nothing like the security of knowing your computer is only in the hands of one trustworthy person instead of sitting in a backroom, handed off to someone you've never spoken to. Also, Jack is an authorized Apple tech and his fees are fair. He also helped me choose the right router (I was about to buy something I would have regretted). I have told all my Mac friends about him so I thought I should get around to posting here. Two things you should know: 1) Be sure to call first, he only sees people by appointment and 2) He takes cash and checks, no credit cards. If you have a Mac, this is your guy.

great service 10/10 will come again and will recommend services! Great customer service fast…read moreservice many things in store that will come in handy. really great place 10/10

great and quick service. i came in to ask for a screen replacement and he gave it cheaper than what…read moreother stores are asking for. would recommend.