I have been here a couple times, they really need to improve their service, everything is very slow, you'll wait 15 minutes until someone even approaches your table, then they rush you to order instead of offering drinks and appetizers first, sometimes food takes a while and comes cold, like it's been seating for a while and no one brought it to your table. I wanted to eat and then go play a few games but ended up wasting all my time trying to get food, I was upset and just went home. It is sad because the place looks really cool and they probably made a huge investment, they really need to improve if they want people to keep coming read more

when you order a cheeseburger with no mayo, but the retarded kitchen staff still put mayonnaise on top and the bottom of the bun

This place has the worst service, the waitress just goes with the motion and doesn't think of the needs of the customer. the food took at least 45min to arrive.. When you finally get it you are left with disappointment. I ordered the ribs and the meat was dry not moist or fall off the bone. The ribs were also skinny portions and over sauced. Bottom line this place is an arcade with alcohol no point in eating here because it just expensive and not worth it. read more

Dave and Busters has high quality service when it comes to the care and support of their customers

As a place to play games, decent spot. But if you want to eat here? Good luck. The wait for a table was over an hour. The wait for drinks or even water after being seated was 30 minutes. It took a total of three hours to be fed and get out, and by that time, it was time to clear out with our under 21 yo kids. I guess there was that first hour of waiting for a table to play games :-/ read more

Worst service of my life. Took 2 hours to get my drink. Waiter disappeared for 30 minutes on end, acted sympathetic but had no actual service the two times I saw her and reminded her of my order. read more

I ordered a bacon burger here and it was good. However I had to wait 30 minutes for it and didn't get fries as the kitchen was having an issue and got a caesar salad as a side instead. I was not offered any discount for waiting so long. I got up to leave after 25 min and told 2 more minutes which was actually 5 more minutes. I asked also about watching a hockey game streamed online to watch with a group and was told I'd have to rent a party room. Complete BS. I'll take my business to Peanut Farm. I'm not coming back. read more

Dave & Buster's Anchorage - American Near Me - Anchorage, Alaska

Great service, delicious food with lots of options. And of course the games are a fun for all ages.

My party was just seated and only given one menu by an unpleasant hostess. We just got up and left. Clearly customer service isn't the priority here. read more

I have been two times how, and both times food took over a hour. The food showed up cold/wrong, and they were out of several menu items. I thought this place was going to be for adult, but there are kids everywhere, and you can't take drinks out of the bar area. Maybe I will give this place one more shot this winter? read more

Could it be the club for gamers it's awesome up in here sports video games a good food we will be regulars !!!!!!!

Terrible service!!! Took forever to get food. We ordered drinks and paid over the online system and waitress came over and was like I need to hold on to your card until your done.(already paid) Terrible communication. read more

Our family loves it here, every time we have eaten here it has been delicious. This is our family time (usually 2 or 3 times per month), I do wish it was a little cheaper but it is good, fun, family time. read more

Just a Good Place that Mixes Arcade with Family dining Very Nicely. I love that you can Get a Card and Use that during Days Like Wensday are Half Price on Games meaning thee amount of Points it cost to play games. read more

Lots of fun! Great atmosphere and extremely friendly staff. Blanca was very attentive and took her time with our large party. I'm always pleased coming back here! I will be back! read more

Food was alright , and server was attending. I asked for a refill , my cup was taken but I never received my refill ‍

I've been to DB in low 48 they were awesome so we desire to go to new one in Anchorage such bad experiences at first bartender wasn't very nice to us she said whatever you try to order better do it quick I'm so busy bartender over charged us by $4.00 and we went to restaurant order ice cream and they brought it out with nothing to eat with and even napkins very low and bad customer service. Place will be packed for now will see after a year if still bad service like this they will lose a lots of business. read more

We hosted our son's birthday party here yesterday. D & B was already one of my son's favorite places so we eagerly booked his party here. The food was very good and the portions were more than enough that no one left hungry. Everyone who helped arrange the event and who worked with us the day of the party went above and beyond to be helpful as well as being so friendly and personable! read more

The place to go to have fun and play some arcade games. Within 10 min of being here I had to flag down a team member on the floor who then had a manager there within a min cause I started playing a game but my kids took the card and went to play another game which left me unable to collect my tickets. The manager was so awesome he went to the front desk called my kids over the intercom. I then went and got my kids there own cards since they don't expire. I also went to the bar to get a Diet Coke 3.29 weird price but okay and after a while playing arcade games we tried to get some food but unfortunately the staff on the bar/restaurant side is absolutely ignorant and rude we just left and decided to go and have dinner at Chili's instead. But just to have fun and play games highly recommend. read more

Not impressed. The food quality is mediocre. The portion is good. The price is higher than average. The service was mediocre and slow.

Sat in restaurant and waited 10 minutes and tried to leave. Decided to stay after family chat. Bad start as the menu was stuck together - sooooo gross. Sat there while no less than 6 staff chatted. After staring at them finally someone came over. The games were fun but the food was weak... only come for the games. Fair warning!!! read more

Dave & Buster's Anchorage - Menu - American Near Me - Anchorage, Alaska

Its pretty nice here the games let you kill some time rather than killing some beers by yourself. great place for the whole family for wholesome fun. the kids love games read more

I've been here about 10 times in the past year and it has gotten better every time. We come at about 8pm and stay until close. Love getting some drinks, hanging out, then playing some games. No kids after 10pm is pretty great. Would recommend to any new age or old school gamer. Drinks aren't to expensive either. read more

The games are fun, the food came out cold, the drinks were weak. We'll really only return to play some games but will go elsewhere for food.

In Alaska, Dave and Buster is a fun place to go if you want to unleash your inner child! I had an amazing time! However, I recommend for people that are vegan to not eat here. The reason is because there are no vegan food. Everything is fried in the same fryer and majority of the menu is just as animal products. I recommend eating before going here to have fun and play some awesome games! read more

Love this place for our family. Clean and fun for our whole family. Recommend Friday nights... not as much traffic as you would expect. We got the wristbands and that is such an easy option for the kids! read more

Came here to have a small celebrate my daughters birthday with a few friends. On the Sunday before school started I was nervous it would be crazy, but it's been great. I sat in the bar while kids played and our waitress Briana has been awesome! Kids all ordered food, which came out fast and was hot. Kids loved it. Only reason for not giving 5* is how expensive the games are. read more

I had only been to a D&B once before in NYC, and really enjoyed it. So, I was a little excited that one was opening in Anchorage. Both times I've gone in Anchorage, the machines' volumes were turned up so much that it's truly uncomfortable to spend any time near the games. I honestly don't know how the staff are avoiding hearing loss if they aren't wearing some sort of hearing protection. Both nights I've gone, it was pretty empty. My guess is the volume settings are more appropriate for when a lot of human bodies are breaking up the acoustics and making it quieter. I understand they want it to be a lively, exciting, and entertaining atmosphere...but, if it's so loud that you can't really even share the experience with friends/family, and it's uncomfortable to spend time there, some more discretion is warranted to appropriately manage noise levels depending on conditions. I'd like to occasionally return to D&B, but the distortingly loud game volume is enough to keep me away. read more

Food was much better than I expected from grownup Chuck E. Cheese. The card system & "tickets" seem to be making sure you don't realize how much the games really cost. read more

Ok so I'm not sure if I should say anything about the new promotion since it will be gone soon. But I can say it's not kid friendly. But that's ok. My kid isn't Dave and busters friendly. It's. It a bad thing but she might not like the food. I like a few things tho. Service has gotten better. One of the ladies who works there knows my drink order every time. All in all the food is good. The buffalo wing burger is great. It's kinda sad that they only have one kind of wings. I have never heard of a place only having one flavor. So I guess I will conclude this review and wait for my food at my reg spot. I go to certain places to get the best deals. D and b has good deals on Wednesday. Half priced games. I got the latest promotion and I can say that the games are not kid friendly for kids under 13 or so. I can't wait to see what's next. read more

First time at this establishment. The waitress was not equipped with a note pad to take our order. For such a busy place, I believe they are understaffed. My waitress was very polite. Took about 30 to take our order and another hour to receive our food. After we received our food a different hostess came with two beverages we had already received. We told him we didn't order them. About 5 minutes later a different waitress comes by with the same two beverages, I told her we already had them. After eating our appetizers we decided to leave. The appetizers tastes great and very presentable. Took 20 for our waitress to bring the check. Great place for entertainment, and for your family, but slow on food and service. Make other arrangements for food. read more

Terrible customer service. It's like they dont want you to spend money here. I give it a few more months before they close down completely. ...update, solid chance the service sucks because most of the employees are in the bar area taking shots. read more

6 months after opening, service hasn't improved despite business slowing drastically. Pros: Even on half off Wednesday in the middle of the evening you won't need to wait very much to play any games. The drinks are good. Cons: You'll still need to wait to be sat because no one is paying attention to the host stand/restaurant area entrance. Food still takes a little longer than desired considering there's only 2 or 3 parties in the dining area at a time. I actually love going here because the games are a blast, but I'm genuinely worried they'll go out of business at this rate. It doesn't need to be this way. They need employees that are faster and more attentive. I don't expect the best food ever, but I expect not to wait 30 minutes for it after waiting 15 minutes to be seated in an empty restaurant. read more

I enjoyed DB which reminds me of arcade center that used to be on Spenard road. The difference is how you pay to play their video games. Instead of paying in quarters, you'll get a game card with credits. This is where I'm having a hard time knowing how much I spent on. Let's say I bought a $25 game card and the video games said it'll cost you 9.5 credits. How do you figure out how much it is in dollars? My coworker spent $600 worth of game cards and didn't realize how fast it went by. This is why I don't go there often. read more

Over price nasty food with rude service that expects a tip. Only thing good are the games better off eating at the food court before going

Im impressed how good the food and service were so soon after opening. Brendan was our server in the bar and did a great explaining the food and the whole experience. Its nice to have an indoor place in Anchorage. Hopefully it will continue on. We will be going back. read more

Pretty horrible experience overall. We had 12 people in our party. We were sat at a table for ten and had to ask for more chairs. Only 4 silverware sets for all of us. The server, Jan, was pretty inattentive. Had we known this, none of us would have ordered on our phones and would've ordered through her so she would be forced to communicate with us. I ordered a soda and after 40 minutes of it not coming, I asked for it to be taken off. Unfortunately, since it was ordered on my phone, it would take 7-14 business days for a refund. My friends had to ask several times where their meals were. It took them over an hour for one entree and they never got their fries. We had asked for to-go boxes. It has been 45 minutes and still nothing. We have had to pull aside other servers in order for us to get our drinks and food. Overall a pretty horrible experience. Also sucked that ordering through your phone, you have to select a tip before you even know how the service was. Had we known it would be this bad, I would NOT have tipped 20%. read more

Just as we were getting nervous about the wait time for food, they brought our burgers out. Let me tell you all, totally worth the wait for the food. My boyfriend got the philly burger and I've never seen him eat faster than me. I got the Buster's Cheeseburger. Both were soooo good for being your average bar type food. We're excited to come back another date night. And a word to the not so wise, the D&B TNTea hits like no other, be caustious read more

Five stars. We visited from Fairbanks and had a great time. So great we went back twice. It's huge in there!! Drinks were amazing. Food was amazing. Staff was amazing. Now their prizes are over priced and kinda bad options. Tickets are expensive. Basically everything is expensive. But great games and good fun read more

Pros: New Venue in Anchorage. It's clean, modern, and offers a lot of fun games. The card system for games and ticket collection worked really well too. Nice to be able to check your balance as well. We did have an issue with the restaurant (see below) but the Manager was very professional about it and compensated us for not only the bit of food we had but also with some free game passes. It was clear they are truly interested in building customer loyalty. mistakes are fine when there is genuine ownership behind them. My daughter and I did have a fun time on the multi-player games. great to see so many of them there. Opportunities: It's super loud, almost uncomfortably so. I couldn't hear my daughter talking to me without stopping to lean over (she's 9). I'm not sure all the games need to be turned up to that volume. Note: a recent OSHA class I attended said that if you can't hear someone speaking from an arm's length away, you should be wearing hearing protection. That is definitely the case here. Hard on customers, probably hazardous to the employees. As above, our food order never seemed to get made while several other groups go theirs. The manager said it was a "training issue" which makes sense and happens with new places. I'm sure they'll get this straightened out. plus, they were great about apologizing for it. Best of luck to this place. I'm sure it will increase in ratings over time. read more