Not so good. Order food and drinks from your phone and you pay for it before you even get it. What do you do if the food or drink order is not up to quality and you don't want it? They can offer you a refund 21 days later or give you credit on a play card. Call me old fashioned but I prefer to pay for food after the meal is done and tip after the meal is done- not before. I'm sure there are better options to Dave and Busters. read more

Do not work here. The management stick up for each other, they don't care if you need a lunch or wether you work your butt off without a break. This place is a joke when it comes to caring about it's employees. read more

Super Loud Place, Good Pool Tables, Decent Staff... We killed an hour and a half here playing pool and snaking while we waited to see a movie... They have good pool tables, but you really need to search for a straight pool cue! lol... They have a good menu of snacks to partake in... I liked the Brownie Tower, I wished it was a bit larger.... Staff was pretty decent, not mind blowing, but 3.5 stars out of 5... Seems like a pretty loud and chaotic place for me, I am probably too old for this environment... All in all, the people's kids seemed to enjoy it... lol.. read more

Dave & Buster's Anchorage - Brownie tower - American Near Me - Anchorage, Alaska

Having been to a few D&B in Florida I found this one a little under par. BUT it is pretty legit for Alaska standards Not a huge fan of the set up. When you walk upstairs you have to walk through all the chaos to get to the restaurant part. I'm sure this is a tactic to get more people to play games or something. We split an appetizer of nachos. Delicious! I definitely recommend them. Service was decent. It's an awkward set up. Restaurant is seat yourself though you'd never really know that. Bathrooms are in the way back by the bathroom. Check there website. When I logged on to yelp I saw a "buy $20 in coins get a free $20 in coins" coupon. That was a nice surprise! The games are a lot of fun and reminded me of being a kiddo again. Air hockey. Skeet ball. Basketball. Tons of fun to be had. It's a nice break from the downtown scene. read more

Well, I ended up eating here. Once I discovered that Dave and Buster's is the only local purveyor of the highly-acclaimed "Impossible Burger", I just had to. What is the Impossible Burger? It's a plant-derived meat substitute that's stealing headlines as the closest approximation to the real thing. My expectations were high. To cut it short, this burger lived up to the hype. You have to taste it to believe just how amazing it is. The winning ingredient here is the texture of the patty. And I cannot describe how much umami they pack in. The rest of the burger was fine, although the bun tasted somewhat stale. Vegetarians and vegans alike will be amazed at just how flavorful this burger was. I would gladly convert if my diet consisted entirely of these burgers. Someday, Impossible Foods products will be lining store shelves and there'll be no more reason to head over to Dave and Buster's to try this exclusive item. But until then, you might as well order a beer tube and play a few games while you get to experience one of the greatest breakthroughs in food science. read more

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Slow food service. Took an hour for 3 salads. After receiving our salads, they gave the wrong dressing and it took another 15mins to try and get some salad dressing from another wait staff.. On top of the slow service you have the wait staff standing around doing nothing. Worst service I've ever received from a establishment. read more

Dave & Buster's Anchorage - Wait staff just standing around doing nothing. No wonder service is slow cus they just stand around. - American Near Me - Anchorage, Alaska

Our server Kiki was the only highlight to my whole dinning experience. The food was all sorts of fucked up! The manger was useless and incompetent, one of the bartenders decided to say some very disrespectful stuff and when I approached him on it apologized. Food was trash drinks were order and charged but never got them. I will boycott the dinning portion of this establishment. read more

Staff opened the doors for us right when we got there (with a stroller, I appreciate this) and they were nice and friendly and accommodating the whole time we were there (about two hours). Because we went during school hours it was not packed at all. First we ate, bought an eat and play deal which is a good deal if you plan on doing both. Our server (Carmen) answered all of our questions and even showed us the party room which you can rent for $150 for 3 hours. Not a bad deal and is comparable to other kids birthday places. But their party room is nicer than most we've seen. The food was good and service was really fast. Again, this place being brand new I'd recommend going during school hours. My husband had shrimp and chicken Alfredo Mac and cheese which was delicious and I had pizza pretzel pieces. The game attendants were super friendly and made sure we didn't lose out on any tickets (they load directly to your card). The games are all brand new and they have a big variety of games. My favorite is the giant connect 4. The redemption part is easy too- they have several places to insert your card to check tickets and there are tons of prizes I'd actually choose from. We will be back, actually probably later today after I pick up my son from school. read more

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Dave and a total "Buster".... This place is only getting one star. Why? Because it has video games, my kids had fun. There is this key thing in the food and beverage industry, it's called customer service. Well we experienced zero, Z.E.R.O. There was this person who was supposed to be the "waiter" for our large table. Well, they failed are almost every item under their job description. It probably didn't help that he was high as a kite. I mean he could have been just randomly sweating, inattentive, awkward, and had a weak bladder, but I still think he was high. Some highlights are as follows: Charged for two Sprites, only received one. 2 hours later. Need a reminder to even have the one delivered. One of our table ordered a meal, it never showed and was never even added to the ticket. This "resturant" has the tablets that the "waiter" takes to the table with them. There was even an awkward conversation about the item being order, yet it never made it into the tablet. Three shots of Tequila took 45 minutes and a reminder that we ordered them. The "waiter" awkwardly sat down, joined our group and started doing paperwork. In the middle of the meal and commented about his own perspiration problem. Dropped tickets on the table that were not ours. Dropped new tickets after every item was ordered. Waiter only had two tables, so being "slammed" is null and void. Order truffle fries, yet was served chicken parmesan. "Waiter" commented "ah that was my bad" and walked off when this was brought up. It was bad, real bad. Some of the worst, if not the absolute worst service we have ever experienced. The game staff and front desk people were great. I think the highlight of this whole experience is the fact that as I type this review, it says "this review is looking pretty epic! nice" just below where I am typing... Epic could be an adjective to describe a dining experience, just not this one read more

Amazing service and awesome staff! Had my 21st birthday here and it was perfect. The food, drinks and games were great! Shout out to my good friend Travis Adams and his father Mr. Adams! Thank you for a good night! read more

So we thought we'd kill two birds with one stone and have a fun outing and grab food, big mistake on the food part. First let me start by saying the beer menu is horrible. A place like anchorage and all the craft beers made and they have a few local selections and the rest domestic mop water. So we ordered an app of pepperoni pretzel, gross! Soggy and no taste. Then our order came out, I had the pulled pork sliders with ribs. The sliders were just ok, not very good. I didn't finish them. The ribs were disgusting. I tried to eat one and couldn't. Slimy with a bad after taste. I honestly think they were bad ribs, tasted ruined. My kid had the boneless wings and fries and said they were just ok too. I spoke to the manager about the food, she was apologetic but that's where it ended. Not sure why I expected to get a decent meal here, but we left to go get something edible....after paying $50 for the garbage served here. I don't post bad reviews often but this place SHOULDN'T serve food. EVER! Stick with games. read more

Dave & Buster's Anchorage - Pulled pork sliders and ribs - American Near Me - Anchorage, Alaska

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Honestly PASS.... this place is over rated, mediocre and over priced. I always get the same thing, the steak salad because it's safe. I would never freely come how're, but for work events, it's kind of a mandatory event... If you ask for non bottom shelf rated liquor, they will still give you bottom shelf and charge you the same for the more expensive one. It's a sorry excuse for a place that has a ton of business. It's fun if you are a kid... but I'd rather go to a food truck than pay money for here. (however I would give the service an D... well d- terribly slow) read more

So I've been here a couple times with friends and coworkers, and I've always enjoyed myself. Great place to catch a sports game after work with some co-workers (some of mine are diehard hockey fans). The food is hit-or-miss, I personally like the Sliders and the Cheese Curds, but a lot of the food is fairly mediocre. The drinks are more of a fashion thing than an alcohol thing, but I love the Backwoods Blueberry Lemonade (contains vodka and moonshine). The issue here is that the service is pretty poor. The servers are always nice, but it takes on average around 15 minutes to get a chance to order, 20+ to get your drinks, then 50+ to get your food, and that's the low times. I'm not sure if the restaurant portion is understaffed or what, but if I hadn't been hanging out with great friends, I would be more annoyed. The games are pretty good as well, with a breadth of genres from a Luigi's Mansion game, to a Jurassic Park shooter and most things in between. There are some claw games if that's your jam, and some old style carnival games as well. The ticket-to-game ratio is fair, so you get plenty of tickets for what you play. On top of that, it doesn't take that many tickets to get some really cool things at the Prize Corner. I love that I can get a giant plushie or a trending card game for fairly cheap (in tickets). Security and safety is not a concern either. There are always officers patrolling the floor discretely, which I appreciate later in the night. The door security are also very accommodating, and are willing to walk you to your ride if you've been drinking. Overall, if you are looking for a fun get together with friends for some drinks, apps, and games, this is a good place for it. I personally would recommend coming in later in the night, closer to the 21+ time, to avoid when parents bring children far too young in while they play, if you are in for the games and food. If you are there to catch a game, just ask to be seated in the back area, as it has bigger tvs, the service seems to be faster, and it is a little quieter. read more

Service has been consistently slow, inattentive, and lacking some basics. Came as a large group. Had pre-reserved 2 reservations for parties of 10 so a total of 20 guests. We were seated in the bar area at 3 high tops and 1 long table. Around us were several empty booths. Our guests were a mix of adults and children. One family of 2 adults and 3 kids showed up to our group and sat at one of the empty booths near us made for 4. They were part of our party and the area was becoming cramped. They did not know the table was not part of our reservation. A team member asked them to move. We were ordering drinks and meals and appetizers. We were never offered the additional table for space and it remained empty during our entire stay. Bar and food service was extremely slow (which isn't the first time here). I had to ask 4 times for the waitress to bring a kids milk. After my child finished eating, we were told there was no milk after all and we weren't offered a substitute. Our group wasn't out of control or rude or drunk. We just wanted to celebrate together and let the kids go play games. This is one of now 4-5 times we have dined here and been disappointed with the service level. As an example, my husbands meal came out as the wrong order (they delivered an appetizer dip in stead of the sandwich he ordered). Rather than leave the appetizer as a complimentary dish, they whisked it away without asking after it had already been touched by the group and would have to be tossed anyways. It's the little adjustments that would make the experiences better. read more

We waited for our food for 1 hour. Initially ordered the food at 7:53 pm and we had to ask our server twice the status of our food. They did not follow up on the status of our order after we asked the first time. We received our food order at 9:00 pm. We made the mistake and order the food through their online system. The down side of this system is that you tip your server FIRST. And we truly did not have a great experience. read more

Food was horrible and the service was just sad. I literally watched our server focus more on socializing with other servers at the bar rather than attending to customers. The food was horrid! Chicken tacos were dry and clearly reheated, chicken and waffles were soft and tasted like they were microwaved. I may bring the kids back to play games, but I refuse to spend one more dollar on the horrible food with servers that act entitled. Just sad! Where are the standards? read more

Finally D&B is in Alaska, went to the grand opening and for my Birthday! What a perfect set up- booze, food and a ton of awesome video games in one place for "adults"! Food is what you would expect from a big box franchise. I'd give 5 stars if the service was better and faster, but they just opened and I'm sure they'll get it right with some seasoning. I recommend, I had fun. read more

Horrible service and food. They need new manager. Order a philly and bones in every bite. The manager is rude also read more

Dave & Buster's Anchorage - Bad customer service - American Near Me - Anchorage, Alaska

Thursday endless wings and unlimited games (minus the ticket ones). It was okay. The games were not as fun because they're mostly shooting games. My teenagers, my young one, and my husband were not impressed. Service for the food is very slow. Was a 25 min wait for each wing plate we got. Also they were luke warm. With 5 people, plus drinks and tips... we spent well of $200. read more

You know that scene from Toy Story when Buzz Lightyear and Woody enter Pizza Planet? The sounds and lights and games? Open mouthed because the eyes weren't big enough to take it all in? That's how I felt when I came here for the first time. I stood there with my mouth open and eyes wide, not sure where to start. We sat at the bar to watch TV while waiting for food, and even played a game before eating. I had a lot of fun, but don't think it will be part of my fun-time repertoire just maybe a sometime thing. The food was okay but not great, and games were a bit expensive. Great service at the bar. I paid $23 for 120 tokens, but with many games being 9.5 tokens that's like 12 games, or about $2/game. Normally I can't see myself paying that much for skeet ball, but I guess I could if I wanted to pass time inside. Would come again. read more

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Pretty good. Got to the party late so I only ended up grabbing dessert but they have a wide variety of foods. Ranting from finger food to really beefed up burger. It all screams American food, but nothing we got was ever bad. I nibbled a bit of my brother's nachos and they were pretty good. Loaded, and I mean loaded nachos. For the dessert we picked the churros and basically brownies, yummm! We didn't leave a single piece when we were done. The atmosphere is loud (kids screaming down the hall with all the games, but it was alright with the music kind of canceling it out. Good place for a quick eat. read more

Dave & Buster's Anchorage - Churros - American Near Me - Anchorage, Alaska

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Service is horrible, waited an hour before we could order food, then waited another almost hour for the food. After two hours we received the check which included a 18% gratuity that you can add or subtract from, and the server crossed out the section where you can modify the tip.. only leaving the portion where you can add additional tip??? Worst dining experience I've ever had, honestly. I've never left a review before this one read more

Had 8 mixed drinks, and could've driven myself home on a unicycle. Games were fun, but spending over $100 on liquor and walking out more sober than when I walked in was extremely disappointing and a waste of money. We decided that the last few drinks we ordered we'd watch the bartender. Literally no alcohol was being served to us. Cocktails aren't cheap, but the bartender surely is read more

So, my children finally broke me down and I gave in to taking them for a afternoon out with the family. I have to tell you, that Alaska continues to disappoint me with its execution of national chains. The service was shoddy at best. The staff seemed unmotivated and had no sense of urgency or concern for customer needs. During the entire meal I saw our server once. No drink refills and had to track her down for our check even though our meal had been completed and the plates were empty for over 30 minutes. The food itself, was nothing notable and I certainly was disappointed with the cost. Very overpriced for the quality and the amount of food. You tie in the fact that for $40 you don't even get much game time. It's a real let down over there! read more

our server erica was amazing. now the dude with the bun at the bar was so rude. first he ignored me and my boyfriends mom for 10 minutes until i finally asked for service. when i ask him how much are drinks are he shrugs his shoulder and i give him money he never comes back with change read more

Sat here for over an hour waiting for our food. Idk what went wrong, the server didn't understand why either. Update: we left. The 2 stars are and over all experience. read more

They definitely have a lot of work ahead of them to iron out their systems. Never heard of a bar their size only allowing a few individuals to cash you out. So after you order your drink from the bartender, they take your card right away, but they can't run it? After you receive your drink you have to flag someone else down to cash you out. It's ridiculous and a waste of time. We spent like 30 mins just to order a pay for one round of drinks. They were also out of a lot of things for drinks. Not sure why they wouldn't overstock for opening weekend. As for the food, it took 40mins for them to get it out to us. I asked for medium rare for my steak and it came out burnt and dried out. Not sure why they would serve it to me like that. But it was opening weekend so I wasn't trying to complain and send it back. Overall, they have potential to be great. But they just need to figure out how to work more efficiently. read more

Dave & Buster's Anchorage - American Near Me - Anchorage, Alaska

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Games are awesome of course!! Ate at the bar side so I didn't expect much. Food was average seemed a little cold when it came out do to the kitchen location I'm guessing. The waitress was awesome she checked up on us frequently. The 2 stars are for the food on the bar side. I haven't ate at the restaurant side but I'm sure it's a lot better. I will be back for games and drinks but not the food unless someone else pays for it lol. read more

Straight up this was hella fun y'all. I didn't have any food because personally who the hell goes to Dave&Busters for food lol. U wack if you do & U kno it. So count that out my review. The games were great man. Got to play favorites from House of the Dead to Time Crisis even new ones like Tomb Raider. If you like games this is your place. EVEN if you like booze. Got a simple house margarita. 2 actually and they were only $7 each and weren't watered down man. It was great really. But back to the games man. Straight lit son on me. The games that award you with tickets are SO DAMN FAIR MAN. It's not like everytime it's a loss. Nah man I was winning 500 to 1000 tickets at least once or twice every 5 tries. Enjoy it y'all. Luv it. read more

I can't even really give this place one star. We got up and left. We were seated and sat for 10-15 minutes. We were looking at menus and talking to the kids about what they wanted- no big deal. During this time nobody came to get drink orders or greet us. About 5-10 minutes after that (20 or so minutes total after we sat down) we flagged someone down. He said he'd "send someone right over". Three or four minutes later a waiter came over. Very nice, very confused, to get drink orders. Another 5+ minutes passed and we saw both the guy we flagged down and the waiter walk past numerous time. At this point, 30ish minutes in with no drink or our food order taken, we gave up and left. There were at least 5 waiters on the floor, only half the table were seated. Maybe 10-12 tables total? We had a fun time playing games though! The game floor staff were friendly and helpful. read more

For ordering food at the pool area. You'd had to order with the server at the podium and wait 30 -1hour. Before that, no service unless you bother them. Unless you want to wait. This is really bad service read more

Our son was visiting and we decided to try out Dave & Busters this spring. It was late on a Friday afternoon when we got there. We decided we wanted drinks and dinner before playing and unfortunately the service was horrid! When asking the server what she recommended she cringed and said "I don't like the food here!" After the three of us were unable to not look shocked and confused, she proceeded to try to back pedal a little bit by telling us what items were popular. We ordered three adult libations, which two of them were less than mediocre. My son had a rum & coke, you can't really go wrong with that. Two mixed drinks that were specialties were just downright horrible. Even mentioning how bad one of them specifically was, she didn't seem phased nor offering to remove it from the tab or remake it. The food that came out was decent, nothing to rave about but typical chain restaurant fare. We have been to DB's down in the lower 48 and had an awesome meal, killer margaritas and were able to take our drinks into the game area. Nope, not in Anchorage. No adult beverages outside of the dining area. By no means were we looking to get drunk, but we were looking forward to having a good time with our son that had just turned 21 a few months prior. The game room was fun, plenty of games to play as a group of 2-4 which was fun! We really enjoyed that. It was nice to have a single game card to use. We were there for a few hours, including dinner. You were able tell that it was a Friday night around 7pm and it got much busier, making it more difficult to get on a game. We had kind of had our fill of crowds around that time and decided to call it a night. read more

Giving one star is generous. I had to order online just to get my food under an hour later than ordering. Worst service from the waitresses they're slow every single time. If you want to eat here please keep in mind ordering anything takes an hour or longer and they're rude. I'll post this when we're finally served. We tried to speed up the process by going to the bar to order but they insisted on sending a waitress over but the waitress took over 20 minutes to get to our table just to order or longer idk we left after waiting 20 mins for a waitress. The kitchen was super fast making my food for pick up and the waiting staff is the problem. Chucky Cheese is way better at this point. read more

Well I will say that this was a very disappointing...we have waited for two hours for food and the food that came out was cold and horrible..I believe our waitress decided to quit bc we haven't seen her in the last 30 mins. I know it's new and I'm hoping that it will get better. Half the tables food is hot and good. read more

Dave & Buster's Anchorage - American Near Me - Anchorage, Alaska

Just introduced to the food court in Dave and Busters! Although the waiting time is as long as any other eating place the food was good, specifically the cheeseburgers and chicken Parmesan. I enjoyed the bilingual waiter we had. She was a able to communicate to the foreign elderly. read more

The arcade was alright, nothing better than any other arcade I've ever been to, but the food service was absolutely horrible! We got there at noon on a weekday so it wasn't very busy (all the servers were standing in a group texting), yet we still didn't get our drinks until 12:45 (they were out of pretty much every drink we ordered). Then we were finally able to order our food around 1:15, and didn't see any of it until close to 3:00.They got my order wrong twice (ordered the shrimp/steak pasta), didn't receive the correct dish until close to 4:00 (no refunds, no discounts, just excuses). To top it off the food wasn't very good, and most of it was served cold. Overall, it was extremely expensive, sub par food, horrendous service, and an OK arcade. Never will eat here again! read more

While D&B is best known for being a fun place to spend a night out. I would avoid eating there altogether. The food is sub par at best, the wait staff is barely there, the kitchen didn't even know what kind of lettuce was on the nachos, which was wilted romaine covered in Hormel chilli. All this and they are priced as if they serve gourmet delacasies. Bottom line, go, play, drink. Just eat elsewhere. read more

Shaun is the best server in Anchorage. Legit service. He was super attentive, always knew what you wanted before you wanted it, and just over all personable. He spent time talking to us and getting us to feel comfortable. He should teach servers how to be a server. Actually coming back on Thursday because of service like his, and this other female (I haven't caught her name) but she's always making sure we are okay in between Shaun coming over to fill us up! Her name is Karen. She's awesome!!! read more

Let me start by saying the actual "gaming" part of the experience is fun. While the location is fairly small, there are quite a few games there, including some of my favorites such as Mario Kart, Luigi's Mansion, and Star Wars. I was disappointed to see that the new Halo game was not yet added, but it's a bit early in the summer - oh well. With that being said, the dining experience I had was very disappointing. I came here with my wife, my sister and her husband. It was open seating so we picked a booth near the back. After sitting down, it took over twenty five minutes and my brother-in-law telling a waitress about our table before someone came to wait on us. After ordering our drinks, appetizer, and dinner, it took another fifteen minutes before we finally got our drinks. To say we were already disappointed is putting it lightly. Another forty five minutes later, we got our appetizer and half of our dinner order. The appetizer - apart from it not arriving before the dinner - was cold as was the food that was brought to our table. One of the orders was wrong and had to be returned and I never received my order. I had to tell our waitress I was still waiting on my order, to which she responded by retaking my order and asking how I wanted my steak done. Didn't we do this already?? Getting fed up with the constant waiting and disappointment, I told the waitress to cancel the two orders we were still waiting on and to bring us our check. To add salt to the wound, our waitress split our checks incorrectly - putting all the drinks on one order and not splitting the appetizer between our two groups of two. While the waitress was friendly, she acted totally unaware of the poor dining experience. When I complained, she was not at all apologetic and was totally baffled by my complaint. She wasn't at all rude, just somewhat of an airhead; not at all situationally aware. The gaming experience is what keeps me from giving this Dave and Busters a one-star rating. The dining experience is trash and needs a strong manager to keep the wait staff in check and the customers happy. I hope this place gets its act together as I really like other Dave and Busters that I have visited. In the end, I would recommend coming for the gaming experience. If you come for food as well, consider yourself warned... read more

Games are definitely fun!!! If you just want to do that... then it's great! But service is pretty bad, not so much that the taste of the food is bad but I heard the service wasn't that good from others, but I wanted to see for myself. I've come a couple times and it's the same. Very disorganized, takes forever to bring your drinks and servers seem lost, take food to wrong tables constantly. Putting numbers on tables might help... read more