This would be a one star review had it not been for K from security being honest. I asked for an employee's name and he could've covered for her. He didn't. He provided me with the name (Sophia btw) and allowed me to write whatever i want about myself experience here. Sophia was anything BUT customer service. She preferred to get her own coworkers in trouble over relaxing. Sorry D&B's, you can't take this review down :) I feel bad that I spent money on the most expensive power card at your establishment. There are other drink and game locations to waste my money and time at. K -- you are the ONLY reason I would give this place 2 stars. Please continue being honest. However, immediately so would be preferred. FYI, Sophia engaged in a verbal altercation with me as a server LOL. Uh. What. read more

We came here on Veterans Day in the afternoon for lunch and games. It was my first time here, and I must have sat at a table for 20 minutes before a server came by. He seemed to be ignoring me, but once a manager pointed me out he came over. Food and drinks came fairly quickly and were good. The combo with a gaming card is a good deal. More of our party came, and again we were ignored. We had a good time otherwise. Too bad service was bad. read more

I give it a 2 stars, before the trip to the bathroom the food was actually really delicious even though we had to ask multiple times for utensils, drinks and napkins. Let me start by saying it had been YEARS since my last trip here I don't remember this place being so run down. For the amount of money charged to play games you would not expect the bathrooms to be so trashed. Toilets might just need to be replaced! The whole bathroom floor was so dirty,extremely sticky & the smell was definitely nasty (try pee), no hands soap in the dispensers . Have some handsanitizer around the games or wipes, games where also very sticky (not clean at all). Alot of the games where also broken......idk what that is all about but !!COME ON !! clean-up read more

Dave & Buster's Milpitas - San Jose - Toilets might just need to be replaced! & cleaned - Arcades Near Me - Milpitas, California

I was playing with the arcades I swiped my card into the machine it costs 10 chips and it said out of service and they overcharged my parents money. WHAT A WASTE OF MONEY read more

We came yesterday Saturday the 25th for my nieces birthday. I gave 3 stars because although our waitress was nice and when we had to ask for something she would ask if we need anything else. But it was so hard to get anything. We were never asked if we wanted refills for water or our drinks. Our dirty dishes were left on our table after we were done eating. We even stacked them to make it easier for them to take and they just sat there for a long time. They had a contest going on and the manager came over to our table and asked my nieces father if he wanted to participate, he was the only one asked. When they had a woman's contest as well. When we watched the mens contest and they finally called for the women no one came. 3 people from our table signed up, it was us 3 with another lady. My partner ended winning. I was surprised the food we got actually came out good. (I don't know why) I never really ate dinner there except appetizers. But it was good and big portions. Everyone got their food except my son. His food didn't come out for how long after all of us were eating. I had to ask them about his food. The waitress had went in the back and came out right away with it so I think it was just sitting in the back and they probably forgot. They didn't kick us out of the table right away which was a plus when we ate. We sat there for while. Only thing was my mom is in a wheelchair and we had no were to let her sit at while everyone played games. Like for her to sit at a table to wait. Before we ordered food the manager asked if he could take a picture of everyone at our table and the guy who was doing the contest took it with us. Just curious where those pictures will go so we can get a copy ourselves. Other than that we had a good time. The manager seemed nice I had asked him if he could refill my drink then he asked me when I got my surgery for my leg - which I haven't yet but he told me he was just returning from having his. I would of added 5 stars because they let us sit at the table for a couple hours without kicking us out, I only took two off because we stacked our dishes and they sat there forever. Our waitress never asked us if we needed refills we had to flag her down. Plus my sons food never came out until I had to ask about it, by that time it was cold and sitting back there. read more

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We hosted our work holiday party at Dave & Buster's Milpitas, and it was truly an amazing experience! From start to finish, the staff went above and beyond to make sure everything was perfect. A special shoutout to Angel, the manager, who was so attentive and genuinely cared about making the event a success. They thought of everything--even planning ahead for unexpected scenarios--and showed such thoughtfulness when accommodating a team member with specific allergies. It's rare to find a team so dedicated and detail-oriented. If you're looking for a place to host an event where you'll feel completely taken care of, I can't recommend this location enough! read more

Awesome games and all but sometimes pretty dirty AND so loud compared to Round 1. It's slightly cheaper too

This place is just a very large bar and less like an arcade. The place is nice and spacious. Perhaps it is to make it seem like there is more to do, but it seems to have the same amount (but different type) of games as the Concord location. Also, many of the games are broken or faulty in some way. So it feels like a waste of time and money. The fried pickles are also different, the beer tastes funny, and the glasses were dirty. This place is only getting any stars because the server was awesome and so was the bartender. They both took our orders in a friendly demeanor and the wait wasn't long. I'm read more

Dave & Buster's Milpitas - San Jose - Dave and busters - Arcades Near Me - Milpitas, California

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This place was a great place to celebrate my nephews fourth birthday. You have to make sure to go on a Wednesday for half off games. Because we all know on normal days it can be expensive. Also, kids have a lot of energy so this place was the perfect place to burn off their energy. I got the parmesan chicken and garlic truffle fries. The chicken parm was surprisingly very tasty. The garlic truffle fries on the other hand lacked in flavor. The service here took a long time to bring out our food and it wasn't even busy. Wished they were a little more attentive. read more

Dave & Buster's Milpitas - San Jose - Parmesan Chicken - Arcades Near Me - Milpitas, California

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Best service from Kade the best must come back again , very good ambience and service

My speech and debate program, Brooks Debate Institute, has held its annual end of season team banquet at Dave & Buster's Milpitas for the past two years now. We had a great experience last year in 2023 and even better time back in 2024. For $30 per guest, our group got a big private room in the back for all 80 of our gusts, dinner buffet/drinks, and gamecards w/ $20 credit for redemption games and unlimited video games. I considered other options briefly... bowling... theme park... pizza place... none of them made sense in comparison. I don't think it's possible to beat $30 per person for unlimited food/games + a private space, which was really important as our team does performances and awards to end the night. The staff there set us up with a projector, audio, HDMI hookup, and mic for our evening program. The projector was also a nice way to catch that night's NBA Playoffs before our program too. Booking was also easy both times. I was put in touch with Heather Ulloa (Sales Manager, Northern CA) who was able to help us reserve/book a week or two before our event and even update our headcounts the day of the event which I greatly appreciated: I'm a teacher, our program's solo coach, and last-minute stuff happens when you're working with kids. Five Stars. We'll definitely be back again for a third year in a row 2025! read more

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Had the greatest service from Vicky today. Just really genuine and friendly! She's a keeper!

Came here with some friends to celebrate a birthday. The people who work here aren't very friendly at all. First, they made us pay a cover charge of $10 per person for an event that was already over and a DJ that played for only an hour or so. The staff at the bar and the waiters weren't very nice at all. One of the waitresses was looking super annoyed when we just got seated and were talking about the menu. Not an enjoyable place at all! read more

The lady who assisted my inquiry for a birthday party was very helpful and nice. She answered all my questions and very accomodating. You dont feel like she's rushing you cause the line starts to pile. And when I realized it I step out and came back to ask again. Very very nice. read more

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We have party again and we have a lot of budget. But someone choose this place we ate worst food than our cafeteria. Mac and cheese 2/5 Tomato pasta 2/5 Grill chicken 3.5/5 Chocolate cake 1/5 Cornbread 4/5 Salad 4/5 Beer and Soda plus some wine and game cards. Three digit budget feel like completely wasted. If we have presentations then this is a good place. Just lunch it is not. read more

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Drove almost an hour with my kids to get here. Then turned us away saying there is a private event... I mean.. could at least send out an email or something to let us know. Waste of time and absolutely poor management. 0/5 stars. read more

It's my nieces 18th birthday and we are partying having a fun time at Dave & Buster's tonight. It's been a minute for me but I had a great time our server Jason was amazing. The party planner Mildred super awesome, very friendly and attentive to her. Make sure we were great as well as our server Jason he made sure that we had everything we needed drinks napkins utensils cups ice, I'll definitely be back again for grown-up night or half off night. It's all good. The ambience amazing the music is great. The atmosphere is wonderful. The staff is great as well. If you haven't been here you need to come for sure. It's family fun for everyone plus they have big screen, TVs and projectors with all the games going can't wait till football. Season is going down. Can't wait. I'll definitely be back here for adult fun,. Almost forgot to mention the bartender Henry made bomb azz strawberry watermelon, sugar and margarita yes read more

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Sharon was the best! I was amazed, her energy and her ability to remember everything we ordered was awesome. The food was great as well. I love the eat and play deals they have! Today my son Jayden turns 13 he's a teenager now and he wanted to come here and play. If you see him today 7/11/23 say happy birthday read more

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As much as I've been here since they first opened this location over 20 years ago..the service seems to just go downhill. The place is like any other Dave and busters. Bars, booths, and games. There was seven of us and a few of us went to the bar to order some cocktails. The bar in the game room wasn't busy but it took a while to get our drinks and one was going to be brought to our booth. 20mins later, my niece still hasn't gotten her mojito. Her dad went to follow up and it looked like the bartender forgot. Now the next 20mins or so, no one has checked on us or even offer us menus. I went to grab a few menus myself and all the sudden someone decides they want to ask us if we're alright. We ordered fries and nachos. Once they brought our order, we also asked for mayo and a little plate or sauce bowl. You know what we got? A few mayo packets and a couple of soda cup lids to use as a sauce dish. Seriously?! At least my nephew enjoyed playing in the arcade. read more

Dave & Buster's Milpitas - San Jose - What we were provided for as a sauce plate..smh - Arcades Near Me - Milpitas, California

I had an ok experience last night at Dave & Busters. I booked my party of 20 through open table. It was my very first time booking an event and it'll be my last. Since it was my first time I didn't know what to expect, we were celebrating my son's 9th B-day with his soccer team. I was unaware that there is no big party food ordering, everything is sold individually and separate including drinks. The hostess could see my disappointment and was super kind and gave my group game cards with $10. We had to keep getting our servers attention to order food and drinks as some of my guests open their own separate tabs as they saw prices and felt bad for me. As much as we paid in food alone we were better off booking a party package somewhere else. This place is great for small groups gathering under 10 people. Would not recommend for larger groups. read more

Came here after 5 years and omg ! It was sooooo fun!!! We went for the drinks and the claw machines ! Some of the machines were down but no worries, they tend to call people there to fix it. Marcos was super sweet, even when the machines were not working, he tried his best to exhaust all options before letting us know it's really not working HAHAHA I appreciate that ! Super lively and fun ! The place seems organized! Would definitely come back here again ! read more

Dave & Buster's Milpitas - San Jose - Arcades Near Me - Milpitas, California

Today my teenaged son John and I went to Dave and busters Milpitas. He was setting up a 16tg birthday party for his gf and we both were new to the rules of reservation. We'd gone in way too early- but although we were trying to figure it all out a man standing in the from named Steven was helpful in a spectacular way!! He showed us around a bit, found us a nice table, was very informative and had a good personality. After that he even brang back over our server Jonathon -who helped out too by being both accommodating and friendly. I appreciated all of their helpfulness and when I left my son to enjoy his afternoon plans- I felt very good about it. Thanks so much for everything d&b! Will be sure to recommend and visit your great location again! Note to manager, BOTH, Steven and Jonathon were great! Ty read more

Used to come to this place way way long ago for some awesome happy hour and just happen to be the place to go on certain nights out the week. Flash forward to today..... suggested this place for a visiting family members 10th birthday.... Initial thoughts about the place was wow they've done a lot in remodeling the place! Everything looked super nice and well put together. Came in and played tons of games with about 5 kiddos and everyone was enjoying themselves. After an hour we decided to grab food near the bar by the games at one of the bigger tables. Not knowing the process as there were no hosts by the bar/game area I went up and asked for a server. Maybe about 10 minutes later a gentleman came to drop menus and didn't really say much. Close to 15-20 mins later he still has yet to come back and even take our drink orders.... We see him chit chatting with co workers and finally going around to his other tables. There was plenty of staff around the bar but not sure if he was in charge of every table around it. So to begin with service was no where to be found where we sat at. We then begin to get impatient and decide to go to the main dining area away from the games. Maybe we have better luck at better service. Mind you we've told the waiter we've already been waiting a while so the kids were of course anxious. Between 1:55 - 1:25 we barely got our drinks.....he didn't even ask us for drinks lol just brought some waters and some sodas that the other half of the table happen to just ask him for. We got sat by the pool tables and not even in the main restaurant. While he was taking our orders he kept looking to the other side as if he needed to leave and making us hurry up. Why even sit us all the way out here???? By that time we ordered and asked how long would the food take. We were pretty much fed up with the service that this place offered. Which was hardly any service. Like I said there was plenty of workers literally walking around yet no one cared. We finally asked if the food isn't being made then we'd like to cancel and just leave. Why would we want to continue to spend our money at a place like this?? He even said a manager would be with us yet no one came by. Horrible management horrible service. Only a two star due to the games. I recommend the game area but do not stop by for drinks or food. They don't want to serve you. Even saw a gentleman wait at the bar with 3 bartenders and nada so he also walked away. No wonder this place is rated poorly.... read more

I never thought I'd be writing a review like this, but tonight, the straw broke the camel's back. First off, the Chicken Tenders that I had were not up to standard. Most of the tender that I ate were "warm," but there was one that was cold and was possibly not cooked property. Most of the other Dave and Buster's locations that I went to didn't have this problem, but unfortunately today was the day that this happened. I spoke with the manager about this and he said that there was inconsistencies with the chicken sometimes when it was prepped by the chef, but then again, the chef should know whether or not the chicken is bad. Like it's their job, they're getting paid to serve us the food that we eat. This happened with the ribs when I ordered them the other day, but I didn't say anything at the time. Looking back, I should have brought it up, but then again, the manager would have given me the same response. Worst dinner I had to date. Only thing that is stopping me from avoiding this place are the bartenders, they really make my experience here very memorable and I appreciate their outstanding service. Second off, the games. The game selection here at Dave and Buster's has gotten worse. The fact that some of the games here at this location in particular are outdated or worse, broken/not working, are the reasons why I actively avoid this place and go to other arcades such as Round1 and Golfland USA. I don't know what's going on with corporate, but the game selection here has been very poor and I am beyond disappointed with how the games went from WOW to lame. Absolutely unacceptable. I used to love Dave and Buster's, but nowadays, I avoid this place and only go here after a long day at work. Please do better. read more

Dave & Buster's Milpitas - San Jose - The one cold chicken tender that I left on the plate after eating the rest of the "warm" ones. - Arcades Near Me - Milpitas, California

This place is a joke. The night started off to a rough start when we were charged a $10 cover charge for a DJ that only played for 20 min. Second, our waitress was in such a sour mood that we left and went to the bar instead. The bartender was not friendly at all, barely spoke a word and didn't even wish a happy birthday. The employees here are on a power trip and are so rude. I'm never coming back here again. read more

To Management: Please treat your staff better because the customer experience will suffer. There was only one server for half of the restaurant. There was a long wait to be seated and service was slow for the first bball playoff weekend. Since one of the servers walked out/quit on the spot...While we were watching the game, the cable network got disconnected several times missing highlights of the game. Our server was awesome, and food was really delicious! The hostess didn't seem to care too much, which is understandable. read more

Dave & Buster's Milpitas - San Jose - Lemonade - Arcades Near Me - Milpitas, California

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The Food was terrible. I got the ribs. They were 5" x 3" for $23. My wife got a hamburger. The food we receive was the worst we've had at a restaurant in a long time. read more

Haven't been inside the D&B for a while. They have the play and eat deals which are pretty good. Tried their flat bread pizza, fries and the cantina chicken nachos. Pizza was dry. Catina chicken nachos were a solid 9/10. Fries 10/10. Lemonade was blah. Our waitress seemed less than happy to take our order though, never checked up to see if we needed or wanted anything else. 3.75 overall read more

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The service was unacceptable... The guy (our server) looked like he hated his life. He gave us one set of cutlery when it was the four of us. The knife he gave us was dirty and the plates were dirty as well...This is basic requirement that your dishes are clean and they were not so it was very disappointing. We came in on a busy day and all the other servers were super nice and apologized for a long wait except our server. He didn't come once to see how we are doing or if we needed more water/food... I understand that it was busy but we saw him walk by a couple of times so he could have stopped by after taking the other table's order.. I'm saying this bc I had to wait for him to come by later on to pay the bill and get a refill on my so: The food was okay.. our pasta was super salty but other than that it had good flavors. The nachos and wings were okay as well. read more

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Best thing I love it. I got it every week on Saturday and Sunday and the food is amazing and games. I like the games a lot zombie games.

My husband and I came here for a early Saturday lunch. We were greeted and seated right way. The service was fast and friendly. We ordered some drinks and and they came right away. My husband had a beer and I ordered a margarita. The margarita came with a slice of orange on top of it. This was a delightful flavor surprise. The orange added a little sweetness to the drink. We ordered and shared the Philly Cheesesteak sandwich. The sandwich was very flavorful and this was plenty of food for 2 people. Overall this was a pleasant dining experience and we will come back again. read more

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Had great service and food was great!!! I like the layout of the dining room and bar:

15 plus years ago, I used to frequent D&B for their drink specials on Thursdays and we would just stay in the bar area and have a few drinks before we hit the party scene in San Jose. Fast forward and I still visit Dave & Buster's with my kiddo. He loves this place. Actually he just loves any place with games and prizes. I came back to visit last week and we had lunch there on a Sunday. Lots of people watching the game and also lots of families at the arcade. Restaurant service is barely there. We get seated, order on a pad and get food -- no follow through. For food, we ordered: a kids' hamburger meal with fries, shrimp and grits and a Philly cheesesteak with fries. The shrimp and grits plate was actually good; I was surprised. Everything else was not pleasing. The arcade is really busy and some of the games are run down. It's still a fun place to be, and can get expensive if you have multiple kids (thank goodness I only have 1). $60 could last him for 2 hours of fun and a cheap prize! All and all, a good place for kids and adults to enjoy. read more

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Not sure why I bothered coming here. This place is dirty and the service is horrible. This is the glass they served our beer in. The margaritas were super salty and watery, they didn't fill the beers or margaritas up to the brim, and for $10 you'd think they'd at least do that. Half the games were inoperative too. The guy at the prize store was super awesome though. We were missing a couple points and he just pulled out a stack of cards and rung the missing points up on one of them. Update: manager commented on my post telling me to contact via a google doc that has been deleted. read more

Dave & Buster's Milpitas - San Jose - Cracked glass - Arcades Near Me - Milpitas, California

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Last time I went to an arcade was 32 years ago. Wow, have things changed. All entertainment and bury for kids and adults! Likewise, food is way better. Not just pizza (boomers know where I last went). The wings are so yummy - had spicy Korean, Sriracha Honey, and Garlic Parmesan. All delicious. Lovely fresh carrots and celery. We also had the pepperoni pizza. Lots of pepperoni. Then we had the churros. And of course, beer, shots, and for me, the Long Island Iced Tea! We went and spent a bunch of time playing Halo. Best bday party ever! Recommend it highly! read more

We arrived around 1030 on Wednesday, our first time coming on 1/2 price game day. We played for about an hour and a half, and spent about 270 credits between the 3 of us. Not a bad deal at about $15 per person for 90 minutes. All games we played were in good condition, though there were a handful of games that were down, most everything the kids wanted to play were well taken care of. Though casual American diner fare isn't typical what we go for, we did try the fried chicken sandwich and the kids had Mac and cheese and both were decent. So if you're craving this type of food, the service and quality of food is good, which is already much better than mediocre fare at similar gaming venues. Make sure to download the D&B app to your smartphone to track your spends, reload your cards, get promo's and rack up points towards status that will get you free credits and food! read more

We were invited by friends to this entertainment place. My son and his friend played slot machines all evening, they won a lot of small prizes. I spent this time with a friend. We drank a glass of non-alcoholic mojito and ate delicious chicken legs. I was surprised by the delicious, fresh and inexpensive food here. At the end of the evening, we ate one big piece of cake each. It was simply delicious. We will definitely come back here again. read more

Dave & Buster's Milpitas - San Jose - Cakes - Arcades Near Me - Milpitas, California

Came in during a niner's game, which I think is one of the most appropriate times to come by. We ordered their $4 beers dhring football games, cantina nachos, and a few cocktails. One of the cocktails had a long strand of hair... we understood it was busy but come on. If you're coming to eat during a game, definitely try to come EXTRA early or just try getting a table at the open bar. The nachos were decent, mainly fun for the environment and reasonably priced drinks. read more

Dave & Buster's Milpitas - San Jose - Arcades Near Me - Milpitas, California

I love coming here on wednesdays for happy hour drinks, I never order the food here but my bf was hungry and ordered this steak alfredo dish. He bit into something hard and spat it out and we don't know what it was, it seems like blue pieces of plastic? The server was super nice about this when we told him though so I appreciate that! read more

Dave & Buster's Milpitas - San Jose - Arcades Near Me - Milpitas, California

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I've been here a couple times recently. Live music and a dancefloor on Friday nights is a major highlight! Not something you find or expected at every Dave & Buster's. The wait staff is friendly and attentive, and the general manager is often making the rounds greeting and talking to people. If you play games, the game card specials, paired with food and drinks make a number of the available dishes very affordable. I had the wings, they were solid. read more