Harry P.

I really was looking forward to Dave's; it has been on my radar for months. I love spicy food and also love chicken so this should have been a slam dunk. The food was what I expected; tender, cooked right and spicy. I know this is a fast food outlet However, the place is dirty; filthy tables, floors..I saw several customers cleaning their own tables (as we did) and not once did I see any employees cleaning their tables (we were there about 30 min). We tried sitting outside but all the outside tables had black sticky residue. It was unacceptable. Again, food is decent but the lack of cleanliness will definitely keep me away from this particular Dave's.

Amazing customer service!! Me and my friend went in there for the the first time and had no idea what to get and this amazing cashier was so sweet and friendly gave us many choices and was very patient with us and the food was amazing! It came out decently quick and drinks were great. 100% would go again!

LeAn H.

My husband finally caved in and decided to give this a place a try after taking my son to the Barnes and Nobel across the street from here. I honestly have never heard of this place but I'm glad that the hubby pulled the trigger and got us to try this! My husband did say that even when he put the online order, the time that they said that would be ready was not ready when he arrived. He had to wait for another 15-20 mins afterwards. (I'm pretty sure that it was during their dinner rush so I can't really blame them for the extra time they took.) The pictures pretty much says it all. It was pretty good and their fries and chicken tender was most likely my favorite rather than the sliders. The season and flavor was def there and I'm pretty sure we will come here again because our kids loved the chicken and fries too!

Kristina J.

Had a great experience at Dave's Hot Chicken! It was my first time ever and the front-of-house staff were incredibly kind and knowledgeable.The options were pretty standard but I enjoyed that there were different heat levels that I could choose from. I ordered the two slider combo, and honestly, they were so big I could've gotten away with just one. It definitely felt more like a chicken sandwich size than a slider (not complaining but just a warning if you were worried they may be small). The fries and chicken were fresh, flavorful, and perfectly seasoned. The seasoning was so spot on! I was a bit nervous at first that it would be too spicy but being able to choose your spice level makes this place super accessible to even those who can't handle any spice! Despite all that seasoning the chicken still had a delightful crunch to it. The restaurant is decently sized with a good sized indoor and outdoor seating area. The walls are covered in interesting graffiti-esque art but overall the place was very clean. I got there around 5PM and had to wait about 15 minutes for my food. I was lucky enough to get in before the dinner rush and after I ordered it began to pick up with some people having to wait longer so just keep that in mind. I think it is worth the wait though, this is a fun addition to our other fried chicken options.

Octavia M.

This spot is a little overhyped. I'd actually tried to come here twice already, but was intimidated by the line outside and lacking available parking spaces. So, decided to try on this random Thursday night, and there was parking on the opposite side of the building open and line wasn't too bad inside (not outside finally). However, there is a ton of open space at the counter area as it's one side for dine-in/placing an order and the other for pickup/delivery services. Honestly most of the people standing there waiting were for pickup, which is deceiving from outside and why I feel it always looks packed. On walking in, my first thought was oh cool artwork, but second thought was why is it so small in here (when the former biz in this spot, Rusty Taco, did not appear so tight). Upon ordering it took about 25 minutes to get food. I ordered the two slider meal. They come on potato bread with a kale slaw. Depending on maybe how hungry you are, I find potato bread heavy/filling, so I felt I could have easily ordered the one slider meal. That's a little long of a wait for a basic menu, when considering it's one meat and just different sauces or spice levels. Nonetheless, I was excited to try it, as again people had been hyping it up (also looking at you Tik Tok lol). On taking my first bite, I felt my disappointment settle in from lack of flavor/seasoning/spice (all of the above maybe). Someone on tik tok said it seems like it's just paprika and no other seasoning and I have to agree. Maybe my expectations are high as someone who has lived in places with and eaten a lot of authentic hot chicken, but I promise I was just like 'the people have spoken.' Well I'm no longer listening. I felt this was pretty mid. Understand, not nasty but just no wow factor or influence to overeat or overindulge. The fries get cold quick IMO and they could benefit from some more seasoning too or maybe fresh cut fries would work better here (think about that for those of you ordering delivery and don't blame the driver bc they were prob cold before they left the restaurant). They give you a sauce with each meal (kinda like a honey mustard mix with something else I can't identify yet), and they recommend adding honey to the sauce. This was a nice touch and tasted good, but I want my chicken to have flavor without having to douse in sauce necessarily. Also, the spice levels really should be adjusted. I'm like a casual act like I like spicy to be cute kinda girl, but in reality orders mild always (lol), but based on other reviews got medium, and I didn't cough, sweat, shed a baby tear or anything. I've seen other reviews saying you have to order the level 5 spice to mimic actual hot chicken, but I can't attest to how true that is. I've seen mixed reviews by locations (other states of course), so maybe down the road this will be a tried and true location like others, but for now I'll forgo the crowd and long waits in hopes that they find the seasoning and spice accuracy in the future.

Nicara B.

First I'm going to say, Dorthy and her customer service... 10/10! Everyone knows i do not tip on fast food orders. Especially when a tip is asked for before I've even had the food... but her customer service alone made me leave a tip. She was so nice and just so kind. She recommended things to us and I hope they treat her well there because she is truly an asset to this company. Also, I hope she got the tip because her name was not on the receipt as the cashier. I asked her about it and she told me that it was okay because it was her manager... but i hope they acknowledge her for the great employee that she is! The building, beautiful! The artwork, beautiful. The cleanliness, amazing! The only thing I wish that was different is that I wish they had a drive thru. I'm not really a fan of getting out the car so late at night but we had just left the movies and needed a bite to eat. We got the mini sliders, the loaded fries, the Dave's NOT chicken (fried cauliflower), the frozen hi C orange beverage, and the Mac n cheese. Mac n cheese was okay... nothing to write home about for me but my little baby enjoyed it. The only complaint I really had was the fries were cold. But the flavor was still very very good! I popped that box open as soon as I got in the car so I didn't let it sit... so they couldn't have been fresh out the oil... but that's okay... i always say, you know it's a good fry if it still taste good when it's cold and it sure did. The mini sliders were very good and so were the cauliflower bites. We aren't spicy people, so we got the no spice option and that was right up our alley! I'm so glad that's an option. It's a little far away, but we will be back! I hope they choose to look in the Chester, VA area for the next location because they already have a customer if they do!

Karen B.

Fast food chicken tenders. Nothing more, nothing less so don't come expecting a lot of choices. The 3 of us ordered the tender and slider combo and a side of the Top Loaded fries. Everything was cooked well. Chicken was tender and juicy on the inside and crunchy on the outside. Fries were crisp. We all got the Medium Heat chicken. It is not a sauce, more of a dry rub. We all liked it. Not too hot and when you first bite into it, a little hint of sweet. It was crowded but we only waited about 15 minutes. Not a lot of tables so while we waited for our table, we were able to get a table. One men's and one women's bathroom so you may have to wait in a line for that as well. Overall, food was good, employees were nice and helpful and the place was clean despite the crowd.

Tee B.

within the opening month lol but here's the review of @daveshotchicken #vibe: 5/5 the venue is very catchy, bright signs, well lit and inviting! The space was clean and trendy! #customerservice: 10/5 the cashiers and team lead worked well under the pressure of the new opening crowd, the all provided amazing customer interaction and were helpful navigating thru the menu. There was a wait but it was manageable! #thefood: Dave's Combo #1 (2 tenders, white bread, pickles and sauce: Mimi rates a 4/5 lil mild and mild) Dave's Combo #3 (1 slider with "mild" tender, honey, sauce, pickles and slaw 4.6/5 and 1 "lil mild" tender 2.9/5 this poor tendie was lukewarm so the rating is heavily based on that factor). You can mix and match flavors and Mimi and I both agreed to go up on the spice level to medium! Sauce, pickle and bun all 5/5! We'll give them a few more weeks and we'll be back for sure!

Amazing everything was Good! I loved this place we really enjoyes the atmosphere as well as the customer service!! Food is yummy!!

Brandon E.

Fresh fried chicken and fries well seasoned and made to order. Modern hip vibe decor with neon lights, and painted graffiti walls. My best advice is DO NOT go over the heat level of HOT first time around so you can enjoy the full experience of flavors and textures of your meal, after that HELL'S the limit for HEAT and PAIN, the wife and I got one REAPER tender and took ONE bite before our meals BIG MISTAKE as it took 15-20 min for our souls to come back into our body's. DAMN YOU DAVE!!

Sudeshna B.

Loved the chicken,i ordered medium spicy.The flavour and the spice everything is on on pint and it tastes very yummy.the woman on the register is bery kind and friendly. The store was very clean and neat and great ambiance.

Leslyn S.

A Serious Wake-Up Call for the Owners I honestly don't see how this place will survive with the level of customer service (or lack thereof) I experienced today. I arrived at 12:39 PM, placed my order, and didn't receive my food until 1:40 PM--over an hour later for something as basic as chicken and fries. Absolutely RIDICULOUS. At no point was I informed that wait times could exceed an hour. As I looked around, nearly every table was empty--not of people, but of food. What exactly is the hold-up? This isn't Thanksgiving dinner--it's chicken and fries. There is no excuse for this kind of delay, especially when the restaurant wasn't even packed. Beyond the slow service, the complete lack of employee engagement was shocking. Not a single employee or manager came out to communicate, apologize, or offer any reassurance after taking our money. If you're that understaffed, where is the leadership stepping in to manage the situation? As a Human Resources Director, I know firsthand that a business's success depends on the customer experience. Without leadership, this restaurant will fail. Your staff is inexperienced, disengaged, and clearly not invested in your success. If they don't care, neither will your customers--and that's a fast track to failure. To the owners: you need strong leadership and an immediate strategy to fix this. If you're serious about turning this around, I'm happy to offer my expertise. I specialize in creating exceptional customer experiences and would even be willing to consult or step in part-time to help. But if you don't take action soon, I don't see this business lasting.

Calvin R.

I went there with my family on one mission. I had to try the reaper. The wall art is amazingly done. There is plenty to look at while eating. Brandon took our order and was extremely knowledgeable about the menu. The only thing I would change is the flavor of the food. It was ok, the reaper sacrificed flavor for heat. The challenge did pull a tear out of my eye, but the flavor was hard to stomach.