David Nelson Jewelers and the entire customer service representatives are the Gold standard of above and beyond excellent service. I would recommend the entire collection of staff for service from exquisite jewelry, appraisal, selection, price. On a personal note David Nelson personally installed a new battery in my Cadillac key FOB which was slightly cracked and needed delicate precision. Thank you JML read more

David Nelson's Jewelers is where it is at!!! You get the best price, with the best quality on any thing that you buy. Dave and this establishment are pillars of Joliet's community. Without his store front on Jefferson Street? I swear to God, I would think the world is ending. The quality of his jewelry knows no end! I have seen rare volcanic diamonds that could only be obtained by crossing the world over. Dave Nelson is one of those people that you rarely, if ever, come across in a lifetime. If you have jewelry that you need him to validate? He is always the first one to be generous enough to do it, even if there's nothing to validate in an endless pile. No one else does this, trust me, I have tried. When my mother passed from breast cancer? I had so much questionable jewelry and there was no one or where to go that would check it all, except Dave. He was there for me, professionally, and always has been. Dave is exceptionally generous. His son is also one of my very best friends. If I could cover all of the times that Dave was there for me as child? I would. How many times he put dinner on the table for me while I had none? How many times he stuck up for me to bullies? How many times he had pig roasts and invited the entire community? I could go on, forever. This place? These people? They defy quality and kindness. They show you the very definition of "Class". read more

Absolutely the best Jeweler in the business. My dad, brother, and myself went here looking for necklaces to hold ashes of a loved one. They not only found us what we needed but let us watch as they filled the jewelry. They can basically make anything your looking for. They were sympathetic, attentive, and very responsive to our needs. I wish I could give them 10 stars. read more

If I could leave 0 stars I would. Kathy is an unprofessional, rude, lazy person, and should be ashamed of herself. Got referred to David nelson from another private jeweler in my search of someone to appraise a ring for me. Asked Kathy a couple questions and after she heard about how my father set the stone she immediately got snotty with me and told me don't bring the ring in, and that she doesn't have time for this and hung up. Will never be doing business with these hacks ever again. Heard nice things about them just for that to be my first impression. Nice going Kathy. Will be telling all my friends and family about this and my family reaches wide Kathy. The ring you were gonna appraise was Johnny red Kerr's ring and that diamond out of the ring you could've slapped a big price tag on that for that alone on a different band. The recognition knowing that the ring was in your hands might've brought in business. But you'll never know. Hoping those 84 "jobs" you have are worth it. Didn't know being a jeweler was hard work. You wouldn't know what working hard was if it was staring you in the face. What a joke. Just a warning to anyone that considers shopping with these hacks is that they are exactly that. 0/10 do not recommend. read more

All the jewelry here is high quality, fair priced, and beautiful. This is not chinese import stuff like at the mall. Much of the jewelry is made in house with knowledge and skills passed down by generations. Their custom work is perfect. You can expect top notch customer service before and after your purchase. We will be returning here with all further purchases. read more

I've been shopping and getting my rings cleaned at David's for 4 years now. The entire team is fantastic and I've had great service ever single time. My wedding ring was custom made for less money than the mall jewelers and was made with better gold 14k, better color and clarity of diamonds. Better quality for less money was amazing! They welcome me to come in anytime to get my rings cleaned which I do with no pressure to purchase. Another really nice thing is that when I need my rings rhodium plated, it is complimentary and can be completed in one day. I hate to be without my rings, so quick turnaround time is appreciated. Mall stores have to send the ring to get plated and it literally takes 2 weeks to get it back. David Nelson is very friendly and is there everytime I visit. He is very caring and even did appraisals on other jewerly for me. Thanks Kathy read more

David Nelson Exquisite Jewelry - Jewelry Near Me - Joliet, Illinois

Like a good mechanic, having a good jeweler on your side is important! i recommend going to David Nelson Exquisite Jewelry for your jewelry needs. The staff at DNEJ are knowledgeable, friendly, and provide you with a comfortable purchase experience, regardless if you're in there to buy a diamond ring or change out a battery for your watch. The customer service is top notch. When I went ring shopping at David's store, I knew next to nothing about diamonds, or buying diamonds. David and his staff took this as an opportunity to teach me a little about the trade. They kindly explained the difference in cut, clarity, carat, color, and many more C's. It was my own personal, Diamond 101!! David also let me go his workshop to meet the jeweler that would design and create my custom bands. Outstanding customer service. Can't say enough good things about my experience with David Nelson Exquisite Jewelry, go see for yourself! read more

After visiting the local mall jewelers and reading the reviews we decided to go to Dave Nelson jewelers our salesperson Allison really took the time with us and showed us several rings we decided on one and she my now fiancé couldn't be happier I would definitely recommend Dave Nelson to anyone looking for any kind of jewelry I know we will be going back for future needs thank you again read more

I went to this store based on a referral. They repaired a decorative pin for me and a belt with a large gem for my mother. Their work is somewhat expensive but I did not mind as long as it was successful. My pin was fixed in less than 10 minutes and fell apart within 2 weeks. The part they "fixed" failed and I ended up crassly fixing it myself. The prongs that held the gem on the belt failed the second time my mother wore it. The gem was lost as the prongs obviously failed. We spent hours looking for it. It was an original vintage piece from the 1960s and was expensive. The gem is fiscally irreplaceable. I strongly suggest you go elsewhere if you want something professionally repaired. read more

The staff at David Nelson Exquisite Jewelry is incredible! So helpful and kind! They fixed my antique engagement ring and replaced the side stones with amazing sapphires! read more

My wife and I had 4 pieces of jewelry to be repaired and took them to David's on the recommendation of a friend. Well after the repair I was honestly in awe of the great job that was done. Both necklaces had clasps attached and they look fab! My 20 plus ring looks brand new and so does the wife's. Thanks for doing a 125% repair on our stuff!!!! read more

The Jewelry business is highly competitive. My fiance and I live in Chicago but I am from Joliet. We visited all the shops on "Jewelers Row" up in Chicago and I found myself coming back to David Nelson. He treated us like family from the start and helped me pick out the diamond for my Fiance's engagement ring. He was honest/transparent and educated me on the characteristics of a diamond. Needless to say, it came out perfect for a reasonable price. Just recently, it came to a point to shop for the wedding bands and again, Dave and his team made sure we got exactly what we wanted. They even accommodated our schedule and meeting after hours since we were commuting from Chicago. Top notch service with a top notch product. I will always get my jewelry from David Nelson's read more

David Nelson Exquisite Jewelry store is the only jewelry store I will go for fine jewelry, reasonable prices, but most important dealing with Dave and his staff. You won't find a more caring individual than Dave. He will help you design the jewelry you want and stand behind your purchase. His friendly staff are always ready to be of assistance, each and every time you come in. read more

I've had the best experience with David Nelson. I came in to get my two granddaughters a birthstone ring and met Katie, very pleasant and knowledgeable young lady who helped me with my purchase and my interest in upgrading my diamond. Katie was so helpful to me with selecting the right diamond for me. Thank you Katie for your patience and thank you David for your excellent negotiating. Thanks to the other young ladies that assisted me when Katie wasn't there and last of all my awesome jewelry technician, you all did a beautiful job and I was very satisfied with my ring. read more

My wife and I went to David's last week to pick out a gift for our grand daughter. The service was excellent and the jewelry in there was beautiful. When Dave found out we had never been there before, and even though someone else was helping us, he came over and introduced himself. We thought that was really nice. We were very happy with the entire process. Great places like this are what make the city of Joliet unique. I will definitely be back! read more

Dave has been our family jeweler since I was a child. He was the only jewelry source for my father, custom designed my wife's wedding ring, polished up and repaired my brother in law's family ring upon his death so his son could wear it for services on one days notice. Dave is as honest and knowledgeable of a business person as Joliet could hope to have and ALWAYS goes above and beyond with top quality service and a high quality product. Additionally, Dave's commitment to Joliet area non for profits and his donations to local fundraisers shows his amazing commitment to the Joliet area on a daily basis. There is no reason to go anywhere else!!! read more

Don't Even Think About Going Elsewhere! 5 stars for sure! Top notch personalized service. I could not have had a better experience with David Nelson & his wonderful staff. When I first went in, David devoted about an hour of his time in teaching my fiancee & I about diamonds and what to look for and then showed me how my wonderful Hearts on Fire Diamond compares to other diamonds. When we returned several months later to make another purchase for my husbands wedding ring, we told David exactly what we wanted and he went out of his way to personally design & customize it. David Nelson is very professional and courteous. I will buy all future items & have all my repairs done at his store as I trust David Nelson with all his knowledge & reputable years of experience. read more

I have depended on Dave Nelson, and his beautiful jewelry choices, for nearly 20 years! If you have a piece of jewelry, whether just dated, to heirloom, that is in need of resizing to redesigning...look no further! Thank you to David Nelson's Exquisite Jewelers and the great staff for the impeccable service! read more

So don't trust this store. I went in on 9-29 and a very nice employee gave me a hand written quote for used jewelry basically for scrap and then a quote on my old wedding set. Quote was good thru Saturday. I go in today and David Nelson himself tells me well ya see I really don't want this stuff and there is chips in some of the diamonds. We'll duh it's used jewelry worn daily and then tells me I can only offer you 1/2 of what the lady the other day quoted me because "I really don't want this". Seriously? Who the heck does this guy think he is some customer service with this turned up nose attitude. I have purchased black onyx and had other jewelry redesigned by his store. I will NEVER again step foot in this jerks store nor will I ever tell anyone I know to shop there. Let me be clear the rest of his staff was very nice and helpful he on the other hand NOT SO MUCH read more

David Nelson sold my son an engagement ring for $2,000, saying it was a great deal and was worth $2,600. A year later, the engagement was called off and Nelson wouldn't buy it back for any price. Took it to another jeweler who said it was terrible quality and worth about $250. Buyer beware. Get an independent appraisal. read more

They made me an absolutely gorgeous custom emerald cut diamond ring. Wonderful people to work with.

I cannot even put into words how helpful David and his staff were to me. I needed my ring resized and was tired of getting the runaround from the jewelers my ring was purchased from. It put my mind at ease knowing that my ring would not be shipped out for the work. I had spoken with the owner over the phone a couple times and he kept his word on everything he told me. He quoted my ring a different price, but ended up giving me a lot more work than what I paid. I needed my ring back before I went to a family wedding, giving them a little over a week to get it done. They estimated to get my ring back to me on a Thursday, but they had it ready the Monday before. I plan to come back many times in the future. read more

Words cannot express my gratitude and appreciation for David and his staff! I came in to meet David through a referral from a friend and could not be more thankful that I did! From the minute I walked into the doors at the store - the staff and David treated me like family! (....And they have not stopped since!) I bought my fiancee an amazingly beautiful ring from David -- a ring that he designed perfectly to her expectations and hopes! and now, we are in process of getting our wedding rings with David and he has gone beyond expectations in helping us get exactly what we wanted in our rings. He is there for you when you need him - he returns calls or texts and is concerned about how you feel and what you want specifically! David and his staff make you feel comfortable in the store -- it is a fun - refreshing laid back feeling and makes all of this an enjoyable time. I would recommend any of my friends to go to David Nelson for all your jewelry needs! thank you again for everything! read more