I'm writing this after giving Mario multiple chances over several projects. We've hired him two…read moretimes for three patios now -- and every single job has had the same pattern: great communication at the start, quick to collect payment, and then a slow and frustrating decline in responsiveness and reliability. First and Second Patios (2023-2024) Mario initially quoted well and seemed easy to work with. But both projects ran behind schedule. He measured wrong on the first patio cover, used visible conduit without asking, and talked us out of gutters that later caused drainage issues. On the second patio, even after giving him a two-month lead time before a big event at our house, the job was only half finished when guests arrived. He did eventually complete them, but only after multiple calls, texts, and follow-ups. Third Patio (2025) This one has been a nightmare. We paid him a deposit in early June 2025 for what was supposed to be a simple project. From there, it was endless chasing -- days, then weeks, of messages like "tomorrow," "let you know soon," and "2 or 3 days." He stopped taking calls, ignored texts, and pushed the project off repeatedly. When he finally resurfaced, he said he couldn't get the material and the price had suddenly doubled from $4,000 to $8,000 without explanation. When we refused and asked for a refund, he promised to return the deposit in 30 business days -- that deadline passed long ago. Still no refund, only excuses about being "stuck with material" or "waiting on the company." Mario is personable and friendly at first, but once he has your money, everything slows down. His pricing looks attractive, but the delays, errors, and lack of accountability make it costly in the end. I wanted to give him the benefit of the doubt -- three times -- but after this last experience, I can't recommend MG Awning Services to anyone. I know people reading this will ask then why did you go back to him and as I stated, we wanted to give him a chance and he was very convincing that the issues wouldn't repeat themselves. My goal was to get him to come in and also correct the issues w/ the existing patios that we have noticed but nothing. His address here says San Jacinto but his invoices states that he is in Stanton California. Mario, if you're reading this -- please do the right thing and return our payment.

Consumers beware. The owner of this company, Mario had agreed in April 2025 to install 3 more patio…read morecovers for us. This process has taken 8 months and we still only have 1 out of 3 patio covers completed. Mario will not answer text message or phone calls for weeks and then will contact us stating that the patio covers are still not available from the manufacturer and even asked us for an additional $2300 from the original contract agreement stating "he under bid the project" we now have had to hire someone else to finish our patios. Please stay away from this company

They are very knowledgeable and experienced in residential awnings…read more I had them repair two existing awnings that had torn in the recent storms. Full service offerings include - on site estimates, removal of existing awnings, sand blasting and powder coating of frame, new Sunbrella fabric awnings custom sewed and installation. Their pricing is very fair and I had enough in my budget to have them include a new third awning that I have wanted for a while. Highly recommended!

My experience with Exclusive Awnings was outstanding. I found them on Yelp and drove to their shop…read morein Norco to see some examples of their work. They made me feel comfortable about looking at their warehouse mockups hanging on their walls and so I asked for an estimate. Mario came to the house and measured the windows in question and showed me their thick binder of cloth examples. I picked a cloth that I liked and paid a deposit so they could start manufacturing the frames and awning cloths to fit. About three weeks later, I was given a date they would like to install the awnings and I agreed. Three weeks later, Mario said they were ready and asked if I was ready for install. All good. Installed them in a few hours and that was it. They're beautiful. Highly recommend Exclusive Awnings

Not reliable at all-- purchased a mobilhome from Company owner Mr Caleb Jasson for 38k in August…read more2022 and he's refusing to give me the right paperwork to register Mobilehome under my name - Now Im Making a complaint with HCD and CSLB hoping they can suspend his license and if he keeps playing games I'll proceed with a lawsuit -

Beyond unreliable. I don't understand where the 5 star rating comes from. Unless a mobile home fell…read moreon Caleb's head since the prior good reviews were left, I don't understand how he ever got 3 stars. I have not had anything close to a good experience with him. When I contacted him 6 weeks ago, I had no idea I had a prior piss-poor experience with him. I only found out I contacted him before when I texted him 6 weeks ago and a few texts from two years ago showed up in the conversation history. He flaked on me 2 years ago also. I called him in November and said I wanted my place leveled because I'm having new vinyl plank flooring put in. He told me he would look at his schedule and call me the following Monday. The call never came. I waited another week. I started blowing up his phone because I despise flakes. My last text was "Wednesdays are good". So what does he do? The next Wednesday, without calling, he sends someone out. I'm not even home at the time, you want to know why? My Mom died that day and I was meeting with my family. I get a call from Caleb that someone from his "company" is at my home. I get home and the guy starts taking off the skirting and spends about 45 minutes checking everything out. The guy then tells me my place is off 4 inches in some places and 8 inches in others but he can't start today because he doesn't have the materials. He said he'd call Caleb and give me an estimate. Caleb then calls me and says he'll get back to me with an estimate, but for now, pay the guy's gas, $200! My Mom died unexpectedly 5 hours before this so I'm not in a great frame of mind. I ask for the fee again and he repeats $200. So I ask the guy do you take a credit card or can I zelle you? He said No, he needs cash. He wants me to drive to the local liquor store and pay another $10 in fees to pay this now obviously minor league, crooked company. Anyway I get him the money. Now let's get to the estimate of the work. If my home was off level by 6-8 inches, the skirting around my place would have buckled, bent, and sure as hell wouldn't look perfect. The wall in my home would be cracked. Kitchen cabinets wouldn't stay shut, it would be real obvious that my home wasn't level. OPM is a shyster. I bet the guy makes a living without ever actually doing any work, just collecting gas money. Do not use this company unless you like talking to bullshit artists and hate your money.

Excellence awning provided a really quality product and seamless install. They also gave me a…read morequote that was around half the price of two other awning companies in my area (92646). Highly recommend!

I had a great experience working with Excellence Awning. Communication was fast and clear from the…read morestart, and they were able to schedule and complete the work much quicker than I expected. They were patient in answering questions and explaining options, and the installation itself was smooth and well organized. The crew was professional, respectful, and clearly experienced. Everything was installed cleanly and looks great. Overall, I'm very pleased with both the service and the final result. It's refreshing to work with a company that's reliable, fair, and takes pride in their work. I would definitely recommend Excellence Awning to anyone considering a new awning.

Amazing Top Notch work!!! Anthony and his crew did a wonderful job. It's very hard to please my…read morewife and my wife was over the moon with their quick quality efficient work. From beginning to end a very seamless process. Anthony came out to do an estimate. We signed the contract and was quoted about a two week install date. I got a call within a few days after I signed the contract letting me know material was already picked up and ready for install way sooner than expected. They came at the promised time and completed the work same day. The works were very nice. The day of the install the installer went over the game plan and made sure I agreed with everything. They have the best price out there for great quality work. They are very cleaned and left my backyard looking spotless and flawless. I would definitely recommend them for your next project!!!

The owner Angel came out on a Saturday and measured. I truly thought it was gonna take longer to…read moreorder parts but I believe it was only three weeks, they showed up today and got my awning in and I love it. HIGHLY RECOMMEND

The person that came to give us or estimate was fantastic we are still looking around but I think…read morewe will go with bobs canvas they are a great price great staff we also went to their office and have not found another company that was as helpful as them we are looking at outdoor power screens

This is my third time using Bob's Canvas and like the previous two times, the service and quality…read morehas been no less than outstanding. Danny is very knowledgeable and gives expert customer service. Edgar and Angel who installed my awning were both very professional and courteous. They took great care not to damage it or my home during the installation process, and they were very efficient completing the job in less than 30 minutes. There results are beautiful.

I wanted to recommend you guys with a wonderful local company…read more Patios & MORE. "We've got you covered " I called Bob and he came out right away gave me a free quote.. with in a week he and his guys came on time , just as they promised , and Installed our new patio cover I am very happy with the price ,quality and customer service!!!

man this company stinks. my patio collapsed and many people unfortunately were devastatingly…read moreinjured due to the poor workmanship. i'm afraid even by florida standards this is bad... would not recommend.

We recently had an amazing experience with Where Shade Is Made in Anaheim and I wanted to share…read more A couple of years ago we had awnings installed by another company. During the recent windstorm we forgot to retract the awning and it was damaged. I first called the original installer, and unfortunately the experience was very disappointing. The first thing they told us was that the damage wouldn't be covered because we didn't retract it during the wind storm, and the customer service was extremely rude. It also reminded me how difficult it was working with them in the first place, they gave us the runaround for almost 6 months before the original installation. After that, I reached out to Where Shade Is Made, and the difference was night and day. I spoke directly with the owner, who assured me I would get a call Monday morning to schedule the repair. Sure enough, Monday morning I received a call from Jimmy their GM, and from that point on everything was smooth and professional. By the very next day our shade was repaired and working perfectly again. Even better, Jimmy let us know that the repair didn't require as much work as originally expected, which actually made the final cost lower than the quote. That kind of honesty and customer service is rare these days. Thank you Where Shade Is Made for the amazing service. I truly appreciate the professionalism and quick turnaround. I would absolutely recommend them to all my friends and family.

John came and gave a very thorough walk-through with all the options and pictures to help me decide…read morefor my awning. On the day of installation his crew was very prompt, efficient and professional. Very quality product and nice features like the ability to retract, wind sensor and LED. I highly recommend.