Dr.Nicole is great, she was gentle and sweet with my baby. Everyone I interacted with in the office…read morewas nice and welcoming. Thanks again.

TOOTH TOWN SAHUARITA…read more I've been to used car dealerships that feel WAY LESS slimy and sketchy than this place. Every time we come here it's always conflicting information between dentists. We came in for one exam and told one thing then 2 weeks later we get told a completely different and worse quote. Then when we call out the dentist on specifics about his treatment plan he has a hard time justifying it. DO YOURSELF A FAVOR AND KEEP YOUR CHILDREN AWAY FROM THIS PLACE.

The dentist is very condescending and rude…read more When I set up the first appointment, I asked if we could schedule the time to treat her preexisting small cavity with SDF after the initial consultation. They stated that the first appointment was for 1 hour so there should be plenty of time and it was the last appointment before the lunch break. It was $125 for the dentist to look at her tooth which I already knew was a small cavity as we were just switching from a previous dentist because I thought it would be better to use a "pediatric dentist". They seemed pissed that I did not want x rays (which she clearly didn't need). After looking at her tooth, I asked if they had time to do the SDF treatment (which takes 10-15 minutes max once her mouth is open). The dentist said "we don't have time in our schedule". I said "Okay, it's just a long drive for us." He rudely said "Well. Wish we were closer to your house but... we're not." Next day we went back for the SDF treatment, I asked for him to apply the fluoride varnish on a tooth that had the start of a cavity. He said, "I looked at her teeth yesterday, there is no cavity there." I said, "okay, do you mind taking a look?" He said "Do you think it changed in a day?" Her previous dentist had already mentioned there was the start of a cavity on that tooth and you can clearly see the dark spots from the plaque. He is just arrogant and rude. He did the SDF treatment, did not apply fluoride to the tooth I asked, and dropped the SDF on her face so now there is a 3 inch mark on her cheek that will take 2-3 weeks to come off. There also is no play area for toddlers while they wait, only screens everywhere... I do not know how this guy has such good reviews but he must have paid a lot of money for them because they can't be real.

My daughter's experience with the front office staff was pretty awful today. She was running 12…read moreminutes late for a 7:30am appointment today due to construction being on our main street (Glenn St.) this morning. I called the office to let them know that she was going to be late, and the lady said they had a 10 minute grace period, but anything after that would need to be rescheduled. When she got there, my daughter said that the parking lot and the main lobby were empty, but the lady she spoke to said that she would need to reschedule her appointment and pay the $50 cancellation fee. Apparently, because I had used my one-time forgiveness cancellation fee after 15 plus years at this business with three kids, the lady was not willing to let my daughter get away without paying up. She even asked my daughter if I should be called to pay for it. I am not happy with any of this. The first cancellation fee was not because of my daughter, who just started taking herself to appointments, and shouldn't she be extended the "grace fee" as a person who is just taking herself to the dentist?

I came to this office after being referred by our local dental office. The staff was very friendly,…read moreprofessional, and took excellent care of my little one. They kept me updated throughout the entire procedure, which made me feel reassured that everything was being handled well.

My 8yo has very high anxiety about the dentist, and the staff here were SO incredibly patient with…read morehim! They let him take his time and take deep breaths and get ready, took breaks between polishing sessions, and were incredibly understanding. This was our first successful dentist trip in a long time, and I'm so grateful to everyone who helped make it a success!

Pretty messed up that after years of being loyal patients you send a generic mass-produced letter…read morestating you will no longer be in network with our insurance. No explanation as to why you did this after you've been with them for years. I get all insurance companies have issues, but this is by no means a junky plan. It is actually the premium PPO plan our large communication company offers. So we pay EXTRA for it!! Have never had an issue with this insurance being out of network ANYWHERE, so congratulations you will be the first. No apology given what-so-ever for throwing this on us three weeks before the end of the year and right before Christmas. Thank you for that. Finding a new dentist for my kids (which obviously I am now) right before the holidays is super high on my list of things I want to be doing. Really disappointed in this. Perceived as little care or regard for your patients. If this was done out of greed for more $ or because you think you can afford to pick and choose patients, I hope it backfires.

Time for my two young kids to see the pediatric dentist Dr Bunch for their 6 month check up and…read morecleaning. The kids have no fear coming here, the kid friendly atmosphere certainly help with putting them at ease.

We came from a very good dentist at our old home in Texas. One that not only allowed parents in the…read moreroom actually encouraged parents to come back and had comfortable seating for them. Tucson Smiles does allow parents in the back but they act like it is a huge inconvenience and stuck me in a very uncomfortable chair in a tight space behind an xray arm. They gave me a sheet that stated I wasn't to talk to anyone during the visit or be on my phone.. Both dentist were very nice to my kids. They truly seemed to care about their patients and did not want them to be afraid but on several occasions kids could be heard crying from the waiting room. I'd been with our previous dentist for a decade and only hear crying once and it was from a kid that was upset about getting in the chair. That isn't very reassuring when you tell me you prefer if my child goes back for their procedures alone. I had been told before we left our previous dentist that my child had a dark spot on a baby tooth but didn't recommend fixing because it wasn't yet a cavity and was due to fall out in the next year. Tucson smiles recommended filling the area anyway just in case. When I explained I'd rather just wait for areas that were not yet through the top layer for teeth that were already wiggly she got annoyed and wouldn't make eye contact. They do have TV's in the room but they keep the volume on mute which means the kids still have the drill sound. Seems like that would be an advantage to having the sound on. Maybe provide headphones?

Took both my kids there for the check ups. they didnt take my both of my insurance plays so I…read moreswitched dentists. I asked for a copy for the x-rays. i already payed close to 400 , which I payed for during the visit. I was told they could sent the x-rays to the new dentist but to send the SAME information to me would be 42$. absolute crap. They just wanna know where I'm taking my kids to. I would not recommend this dentist. if there policy is to rip me off 42$ over what email the file is sent to. what other fees and policy's would they not tell me/you about. BEWARE..... NOT ACCREDITED WITH BETTER BUSINESS BUREAU

One of the best in town!…read more We are so happy to have our son start at Tucson Pediatric Dentistry. The staff is kind, thoughtful, and treated him well! Our little boy requires some extra TLC in the dental office. He is non verbal and has autism, but the staff made his visit a great one by taking the time to make him feel safe and comfortable. I cannot say enough great things about Tucson Pediatric Dentistry and hope you will feel the same way.

This place was amazingly gentle I have a 2-year-old and a 3 year old that they did their first…read morecleanings on and they did amazing the babies left very happy they also did some cavity work on my 14-year-old who has developmental delay so is very scared but as we were leaving she said that it didn't even feel like anyone was working on her teeth they did an amazing job and they even called at the end of the day to follow up and see how she was feeling talk about customer or patient care love this place will keep bringing my children here until they can take themselves this place is awesome I highly highly recommend

We're fans! Our daughter Josephine has bad two successful visits to Dr. Ko. She is so sweet and our…read moredaughter looks forward to seeing her. The office is clean, modern with fun sensory games in the waiting area. It's simple and has everything to make it a comfortable dentist office.

Cannot recommend them more highly!!!! Everyone from the front desk receptionists, to the dental…read moretechs, to the dentist herself (Brittany Ko) were AMAZING! This is what I've been looking for since I moved to Tucson 4 years ago. I've struggled to find a place that I didn't feel like they just wanted to rush us in and out, not really taking time with each of my kids. This was especially important as we have lots of dental needs unfortunately! We went to the Northside location, off of N 1st street. Clean, fun, and I love that they not only have the old school arcade games in the lobby for the kids to enjoy, but you can tell they've gone to such great lengths to make it a sensory friendly and enjoyable experience for the kids. Sunglasses provided, each chair/station has a TV on ceiling and they play whatever they want for them, a coin for the prize machine and a toy at the end. Thank you so much, Davis Pediatric Dentistry!! The Evans family has finally found their "home"

Love this office staff is super cool and very careful and caring highly recommend also there is a…read morelady there that owns a card shop with her husband she washed out my eye

We have had a few visits here now for my daughters dental work. They have been nothing but kind and…read morecaring during the visits. My daughter is 8 and each appointment they walk her through all the steps and talk directly to her instead of ignoring her and talking to me like past places have done. They don't rush and take time to give my daughter breaks and talk through some of the issues shes had. We have loved coming here and look forward to our future appointments. Definitely recommend especially with younger kids because they have an awesome points/rewards system!