My daughter loathes the dentist and this is the one establishment that puts my daughter's mind at…read moreease. The hygienist Leondra was not only gentle while cleaning but thorough. She is the best and deserves a day off with double pay or be considered a trainer! Kudos to Leondra

My kids have gone here since they were babies. I love the staff. They're helpful, pleasant, and…read morealways greet you with a smile. Dentists and assistants are kind and welcoming, making for a great visit each time. I highly recommend.

I came to this office after being referred by our local dental office. The staff was very friendly,…read moreprofessional, and took excellent care of my little one. They kept me updated throughout the entire procedure, which made me feel reassured that everything was being handled well.

My 8yo has very high anxiety about the dentist, and the staff here were SO incredibly patient with…read morehim! They let him take his time and take deep breaths and get ready, took breaks between polishing sessions, and were incredibly understanding. This was our first successful dentist trip in a long time, and I'm so grateful to everyone who helped make it a success!

We came from a very good dentist at our old home in Texas. One that not only allowed parents in the…read moreroom actually encouraged parents to come back and had comfortable seating for them. Tucson Smiles does allow parents in the back but they act like it is a huge inconvenience and stuck me in a very uncomfortable chair in a tight space behind an xray arm. They gave me a sheet that stated I wasn't to talk to anyone during the visit or be on my phone.. Both dentist were very nice to my kids. They truly seemed to care about their patients and did not want them to be afraid but on several occasions kids could be heard crying from the waiting room. I'd been with our previous dentist for a decade and only hear crying once and it was from a kid that was upset about getting in the chair. That isn't very reassuring when you tell me you prefer if my child goes back for their procedures alone. I had been told before we left our previous dentist that my child had a dark spot on a baby tooth but didn't recommend fixing because it wasn't yet a cavity and was due to fall out in the next year. Tucson smiles recommended filling the area anyway just in case. When I explained I'd rather just wait for areas that were not yet through the top layer for teeth that were already wiggly she got annoyed and wouldn't make eye contact. They do have TV's in the room but they keep the volume on mute which means the kids still have the drill sound. Seems like that would be an advantage to having the sound on. Maybe provide headphones?

Took both my kids there for the check ups. they didnt take my both of my insurance plays so I…read moreswitched dentists. I asked for a copy for the x-rays. i already payed close to 400 , which I payed for during the visit. I was told they could sent the x-rays to the new dentist but to send the SAME information to me would be 42$. absolute crap. They just wanna know where I'm taking my kids to. I would not recommend this dentist. if there policy is to rip me off 42$ over what email the file is sent to. what other fees and policy's would they not tell me/you about. BEWARE..... NOT ACCREDITED WITH BETTER BUSINESS BUREAU

The dentist is very condescending and rude…read more When I set up the first appointment, I asked if we could schedule the time to treat her preexisting small cavity with SDF after the initial consultation. They stated that the first appointment was for 1 hour so there should be plenty of time and it was the last appointment before the lunch break. It was $125 for the dentist to look at her tooth which I already knew was a small cavity as we were just switching from a previous dentist because I thought it would be better to use a "pediatric dentist". They seemed pissed that I did not want x rays (which she clearly didn't need). After looking at her tooth, I asked if they had time to do the SDF treatment (which takes 10-15 minutes max once her mouth is open). The dentist said "we don't have time in our schedule". I said "Okay, it's just a long drive for us." He rudely said "Well. Wish we were closer to your house but... we're not." Next day we went back for the SDF treatment, I asked for him to apply the fluoride varnish on a tooth that had the start of a cavity. He said, "I looked at her teeth yesterday, there is no cavity there." I said, "okay, do you mind taking a look?" He said "Do you think it changed in a day?" Her previous dentist had already mentioned there was the start of a cavity on that tooth and you can clearly see the dark spots from the plaque. He is just arrogant and rude. He did the SDF treatment, did not apply fluoride to the tooth I asked, and dropped the SDF on her face so now there is a 3 inch mark on her cheek that will take 2-3 weeks to come off. There also is no play area for toddlers while they wait, only screens everywhere... I do not know how this guy has such good reviews but he must have paid a lot of money for them because they can't be real.

Very pleased with our first visit!! My daughter gets nervous with new people but this office was…read morevery calm and patient with her. They took great care of her teeth and was clear on communication with her needs. I appreciated the service we received and will make this our regular dentist office for my children.

Good people work here. Great dentist. But we live in OV. Been going to their North office for many…read moreyears. Then they closed that location. Now only open in South Tucson. No way we are driving that far just for a dentist appointment. Bummer.

They took very good care of my daughter in an emergency situation…read more Everyone was super nice Very friendly! Would definitely recommend

Best dentist experience I've had in Tucson so far, and I've tried a few! Dr. Purdy and the staff do…read moreexcellent quality work, good prices, and fast service. My new family dentist and my teeth haven't been this good in a long time.

I've been going here for a lot of years. Everyone that works there from the office staff to the…read moretechnicians and doctors have been very nice and friendly. I now see Dr. Icely. He is patient and explains things very well. He is caring and considerate when working on my teeth. I've had checkups, cleaning, crowns, a dental implant and a bridge done there. They have an emergency number if you have a problem over the weekend or when they are closed. They aren't afraid to refer you for care if you need something they don't do. I'm typically seen within a few minutes of arrival. I'm very happy with the service I've had there.

Thank you so much to the front office staff and the Doctor for taking the time to ensure my six…read moreyear old was well taken care of! As he had a previous medical condition that in some cases require antibiotics before care, they took it upon themselves to call the doctor to get clearance for his procedure. Thank you all so much for keeping my children calm and relaxed during their visit. I am very thankful for the care and experience received!

The new dentists who have taken over the practice upon Dr. LaCorte's retirement do not appear to be…read moreas experienced, or perhaps, as honest. I am not sure which. At our first visit with new dentist and following X-rays, we were told our child had multiple cavities. This was a shock as they have only ever needed one filling in their life. We decided to seek a second opinion with another pediatric dentist before putting our child through multiple fillings. Our child has now been seen by this other pediatric dentist, twice, over six months, with full x-rays and exams, and we have been twice informed that after very careful inspection our child does not in fact have any cavities--not even one.

Love this office staff is super cool and very careful and caring highly recommend also there is a…read morelady there that owns a card shop with her husband she washed out my eye

We are new patients to this practice, although we are certainly not new to the orthodontic process…read more We previously received orthodontic care from another provider in Tucson, so we have something to compare this experience to. My biggest disappointment with this practice has been the lack of communication and customer service. There is absolutely no communication regarding upcoming appointments--no confirmation texts, phone calls, or emails. On one occasion, we arrived at the appointment time we believed we had scheduled, only to be told that our actual appointment was scheduled for a later time. A simple courtesy reminder or confirmation would have prevented this confusion and inconvenience. The orthodontic services themselves have been average--nothing particularly exceptional or above and beyond what we have experienced elsewhere. I understand that this practice may have a large patient volume, but it often feels as though everything is left entirely up to the patient or parent to keep track of. This is especially disappointing considering that many of the patients are minors who are in school, meaning parents or guardians are ultimately responsible for making sure they get to their appointments on time. In my opinion, basic courtesy communication--such as a reminder text, call, or email--should be the minimum standard of customer service, particularly in a practice where appointments are so important. Overall, we have been disappointed with the level of communication and service. Orthodontic treatment is a significant commitment, and patients and parents should feel that the practice values their time and makes an effort to communicate with them. Unfortunately, that has not been our experience so far.

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Fraud, fakes and lies! The only good reviews on here are naming out a person, probably a family…read moremember/friend needing review to get a job elsewhere. When I first moved here to Tucson I needed a dentist... huge mistake! I waited 45 mins very patiently and was told "oh the Dr is just behind" and "any minute now", well after an hour I started to raise heck. Said they had an emergency procedure come up and wouldn't be able to see me that day. Ok, no problem, just spent my hard earned PTO sitting in a sad waiting room. Rescheduled for another week, I go in and they tell me my mouth is full of gingivitis and would cost $400+ to treat. As a mid 40's female who has had a dental cleaning/check up every 6 months since I was a teen... that's weird and I politely declined the treatment. Went to Nogales that weekend and what do you know the dentist there do walk ins, on a whim, decided to see a dentist there-no gingivitis! Even the dentist I eventually found in Tucson 5 months later also confirmed. Fast forward 2 years later, I get a collection letter in the mail claiming I owe western dental $400+ for a gingivitis treatment that I never had. Also states on there that I left the initial appointment on my own- not that it was their fault! It shows the two appointments and the signed documents for those two date but suspicious missing the one from that date. Several attempts to call any and all numbers and grievances line... they can't find me in their system or transfer me on an endless call center slop loop. Can't even file a grievance! Sure making your appointment is super easy and you get a well spoken person on the line but beware, fraudulent charges to me and my insurance company, running in circles and line transfers and your not in our system BS, but the person before you found my file but doesn't service that account?? Honestly, Just go else where, a nice Ma and Pa dentist who isn't in the fraud and call center business, your teeth and wallet will thank you! Posted my bill, you can see the charges on 9/30/24, remote to block personal info (lol), but you can see on 9/17/24 that it was "patients choice" to "leave without treatment", naa.. it was almost 5 and they wouldn't be able to see me because of the "emergency". I should note that the location I went to is closed now, but it's all the same company, look at the letterhead. I can even post the dentist evaluation from Nogales on here from 9/29/24, the day before I supposedly had this treatment. Also this dentist is licensed and went to a DDS school in the USA.

This dentist's office is careless. I don't know how the proof of this sign passed quality control,…read morebut the font alone makes me cringe. The misspelling of "advanced" is the cherry on top.

I had a capped tooth that had come out. I was able to get a same day appointment and they were so…read morenice. I'm not from Tucson, but if I was, I would definitely become a permanent patient.