I came to this office after being referred by our local dental office. The staff was very friendly, professional, and took excellent care of my little one. They kept me updated throughout the entire procedure, which made me feel reassured that everything was being handled well. read more

Southwest Kids Dentistry - Pediatric Dentists Near Me - Tucson, Arizona

My 8yo has very high anxiety about the dentist, and the staff here were SO incredibly patient with him! They let him take his time and take deep breaths and get ready, took breaks between polishing sessions, and were incredibly understanding. This was our first successful dentist trip in a long time, and I'm so grateful to everyone who helped make it a success! read more

Our children have been seeing Dr. Hollen and the wonderful staff at Southwest Kids Dentistry for 5 years. The kids are now 7 and 4 and couldn't be happier to go to the dentist. The waiting room has tablets for the kids to play on, animated films playing, and my kids personal favorite- a giant connect four game. Walking into the treatment area the benches the kids lie on are styled like surf boards and a giant wave mural takes up the back wall. Each station has a TV and the kids can pick what they want to watch while the hygienist cleans their teeth and gives them fluoride treatments. One of our kiddos has some problem teeth due to an extended intubation when he was very young and we didn't want to put off his routine dental care during the COVID-19 pandemic. I want to commend Dr. Hollen and her staff for doing such a great job keeping themselves and their patients safe during this time. They have a COVID-19 symptom screening form you are asked to complete as well as taking anyone's temperature who will be interacting with staff. The staff all wear masks and clean very thoroughly between patients. Thank you Southwest Kids Dentistry for taking care of my kiddos smiles. read more

We went to SouthWest Dentistry and they denied to see my five year old because I declined to get an xray although he had an xray done with them 6 months prior & has no dental concerns! I find this medically unnecessary and excessive! I took off of work to take my son and they wouldn't even proceed with the routine cleaning. Would not trust them- unacceptable! read more

We have been going to Dr. Hollen for 7 years. We recently relocated back to Tucson after being gone for 20 months and wanted to continue the relationship with her. Yesterday, we were running late and i called her office to let them know the high school only had one teachers assistant to send passes to allow kids to be picked up during the day, therefore we had a longer wait than normal to pick up my freshman daughters. We would be running about ten minutes late. I was informed if it was longer than ten minutes, they may need to reschedule both my daughters appointments to which i replied. I'll do my best to get us there. I was pulling into the parking lot at 13 mins late and answer the phone to them telling me that the appts will be canceled and rescheduled. Which I replied, well we will need to find a new dentist then. The office lady replied ok, what's your email so we can send you a encrypted email of their dental records for your new dentist. It's really disheartening that her office has turned into a churn and burn business model. We live in GF so it's a bit of a drive for us, which I don't mind it bc we have always loved Dr. Hollen. I understand staying on time and she had a business to run but I also think a lot can go for giving grace to people. Especially when certain circumstances are out of your control. It sounds like from other reviews, this is not the first time this has happened. I hope Dr. Hollen realizes that making connections with patients and their families and giving grace and compassion are more important that the almighty dollar and having kids ran through her office like cattle. Very disappointing. read more

My son was a patient here for a few years and we will not be returning. They really dropped the ball with us the last few interactions. Poor follow through and communication. Dr. Hollen is very rushed and speaks very condescending to parents. There are a lot better options in Tucson I have found. I definitely don't recommend Southwest Kids Dentistry. read more

Let me start off by sharing that my daughter is terrified of the dentist and as a result of her anxiety, she usually pukes. Taking her to the dentist is always a drawn out affair but the staff has made our time more enjoyable and as a result, she is easing out of her all things dental anxiety. What makes this practice so great? Dr. Hollen and staff are extremely knowledgeable and communicate very well with adults and more importantly, the children in which they serve. From the moment you walk in to when you leave, the environment is comfortable and transparent. I never feel as though a suggestion is made that wouldn't fully benefit the child and everything is well explained. Aside from regular cleanings, my daughter receives dental care pertaining to a spacer that she has and for maintenance for some serious dental work she had when she was much younger. Dr. Hollen has been there every step along the way and always exhibits compassion for her. My daughter looks forward to the dental care she receives and to me, this is what sets this office apart from others. read more

Southwest Kids Dentistry - Inside the office - Pediatric Dentists Near Me - Tucson, Arizona

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What a wonderful kids dentistry practice! I strongly recommend this to any Tucson kiddos. The entire office looks like Hawaii - beautiful, huge underwater murals of colorful reef fish, bright chairs, children's games, and a large screen TV playing kids movies. Once the child is taken back for their checkup, they get to lay down on squishy surfboard shaped tables, pick out a movie and wear cool shades while the hygienist cleans their teeth. All of the staff, hygienists, and Dr Hollen are so friendly and welcoming, making even the most apprehensive kiddo/parent totally at ease. read more

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Wonderful experience for my grandson, he had moth surgery and some intensive work done. Everyone made us feel comfortable, they explained procedures thoroughly. Office staff outstanding definitely recommend them for your childrens dental needs. read more

This was our first time at Southwest kids dentistry My 10 yr old daughter loved her experience there . Staff and Dr. Hollen were very kind .. Josie B read more

Wonderful office and provider! Organized, timely, clean, friendly, and great care! Would definitely recommend!

Excellent service! My 4 year old loves coming here. The staff is very kind and attentive. You won't regret it.

They were very kind and patient with all my kids and made them feel very comfortable and secure.

I have been taking my kiddos to southwest kids dentistry for 5 years. I've always liked the staff and office! I moved across town but didn't want to change their dentist. Over the 5 years, we've never had a missed apt or showed up late. I had an apt for my 7 and 4 yo on a Friday recently and we will NOT be returning. I drive 45 minutes to come this practice and we were running a few minutes late due to unforeseen circumstances. I called the practice when I realized I'd be a few minutes late to let them know. My apt was at 1040, me and my three kiddos got there at 1050. The receptionist was confused about my kids apt time and spent a minute looking at her computer. When she realized my apt was at 1040 and not 1000, she said "well,it's 1051 now and our cut off is 10 minutes". I wanted to cry sooo bad. I had to get my 7, 4 and 1 year old back in the car and head home. I understand they need to make sure the day stays on track but I have been a very loyal customer and they should've accommodated me under the circumstances! So uncalled for!! read more

GREAT with my daughter! They always make it a very pleasant experience for her and take away the fear of her teeth being cleanee or examined. Their schedule is very flexible in accommodating your needs. They make it so fun for the kids movies to watch, glasses etc. They make a very big deal over being cavity free which is great to teach kids. Overall this place is excellent read more

Southwest Kids Dentistry - Cavity free! - Pediatric Dentists Near Me - Tucson, Arizona

Very disappointed. They said they had a 10 minute grace window, however, this is not true. My son and I got there 8 mins after our scheduled appt. He's 5 and had we had to stop so he could use the restroom on our way. I called to let them know we would be a few minutes late and they cancelled my appointment, had taken another patient back even though when we pulled up, it was 8 mins after the scheduled time. They were not accommodating at all. I had to take the whole day off of work. As a single mom and understanding single moms, it would be nice to have been shown some compassion. We're doing our best. As a result, my son and I are going to Pima Pediatric Dentistry and they have such a nicer, warmer environment. I feel welcomed and heard there and they showed compassion, empathy, and understaning. Just be aware and don't be late if you go to SW kids dentistry. They may say they have a 10 min grace period, but really, they don't. read more

Wonderful staff and experience overall! This was my 9 year old son's second visit and my 2 year old daughter's 1st visit. They were quick with my youngest and provided her with the comfort she needed for her first cleaning. They have COVID protocols in place and the office is pristine. read more

Wow- seriously so impressed with this place! This was our first time here for my 2 and 4 year old. The COVID protocols were fantastic. My kids enjoyed all of the TV's, happy staff, and kid friendly toothpastes etc. They have thought of everything and are extremely organized! Happy to have found this practice. read more

The office has a fun beach theme with surfboard shaped beds instead of the dreaded dentist chair. Each space has their own t.v. with a fun movie library that helps distract the kids while the doctor does the dental work. That's a major plus if you have an anxious kiddo who flips out at the thought of going to the dentist like mine does. Most importantly is the nice staff. Dr. Kyla Hollen is very patient and kind with my kids and is able to calm down my very emotional child at every visit while managing to perform great dental work. The front office lady is very nice and is great at explaining all the medical costs and alternative payment options. read more

This place is wonderful! Every time I have visited they just seem so well organized, clean, and on top of everything! Even during covid-19 tImes, they had such easy and well-thought our procedures. My 4 year old loves coming, the dentist and assistants are great and do very thorough checks. The assistants are so kid friendly and engaging. So glad I found this place. read more

HORRIBLE, just HORRIBLE office staff. Make sure you confirm all procedures with them before they are done and if insurance will cover because if you have any issues, they deal with it by just not calling back. The initial person made me feel like a terrible mother questioning my bill (which insurance usually covers) but said she would have their billing person call me to discuss. Three weeks later and three times me calling, asking for her to call, NOTHING! The dentist is nice enough, my son has been coming here for over 3 years, but I don't think she knows her office/billing staff is so rude and terrible with her patients. We will be going somewhere else for sure. Plenty of good dentists in Tucson with helpful staff. read more

I love the office and staff. Both of my sons had dental appointments there, one is younger, and one is a teen now. They both love having Southwest Kids Denistry as their dentist and every time it is such a pleasant experience. Going to the dentist can be frightening for kids, but it never has been at this office because the staff is so wonderful and the kids enjoy going there. They never leave empty handed either, there is always gift baths with new toothbrush, floss, today my younger son came home with a ball that he loves. I feel blessed to have them as our family dentist. read more

My kids get so excited when I tell them it's time for their dentist appointment! They love this place! From the beautiful oceanic murals, to the numerous movie options they have during the appt. The assistants and dentist answer every question. EVERYONE is so lovely there. It makes me so happy that my kids actually enjoy the dentist! read more

My 2yo had her first - ever - dental appointment and it was a great experience. The facility is clean and modern, and the staff are extremely friendly and personable. The dentist is knowledgable and has excellent bedside manner to help relax the kids. She also answered any questions we had without being rushed. And provided helpful tips on how to care for my daughter's teeth. The facility has lots of toys and movies so my daughter didn't want to leave after her appointment. We are definitely taking our daughter back for her next check-up. read more

We took our three children for their first appointment today. Absolutely amazing customer service and genuine kindness! My 8 yr old had a terrible experience getting xrays at another pediatric dental office, but not here! Amber was so gentle and sweet! My 4 yr old just laid down, relaxed, and watched a movie of his choice. My almost 2 yr old did great with the scraping of mineral deposits. I am just blown away! So happy we found this place! read more

Southwest Kids Dentistry - The absolute best pediatric dental office in Tucson! - Pediatric Dentists Near Me - Tucson, Arizona

We love coming here. The staff and dentists are always so kind and friendly and make my kids feel comfortable. The office is very clean as well. read more

VERY UPSET! I brought my 4 year old here for the first time since they had bought out the tucson smiles office where we went last time for my son. The staff here required my son and I to wear one of their cloth mask which have been used by other patients. I explained to them that seems unsanitary and they insisted they wash them. I watched her grab the mask from one bin. There was no "clean or dirty" bin like she said there was. Both masks were frayed and worn down due to being used over and over by other patients(HOW GROSS!!) and just to be clear this mask situation was all due to my mask not being sufficient enough for them, however a used old cloth mask worn by others was okay. I asked to wear a regular paper mask like the staff and they became annoyed and told me I needed to wait in the lobby. I explained to them my son was 4 and nervous about being here and I wanted to sit in the room with him. ( according to their email they sent my wife one parent is able to be in the room with a child, up to two max) Staff was rude to me after my request and I could see them talking about me as multiple staff members turned their attention towards me as I sat in the lobby. I don't think the staff realizes how thin the walls are. I could hear all comments being made inside them office while we waiting in a side room. Not one staff member greeted us on our way out and Dr. holly did not look or speak to me once while I was in the room with my son. I was invisible to her. I am beyond upset with the staff here and will NOT BE COMING BACK! read more

Horrible experience today with the booking and receptionist! We were established patients and my daughter has been dealing with a tooth we thought was a molar maybe but today became worse quickly at school and so I tried to get in today after school was released so she wouldn't miss anything , anyone with children know how important this is plus I had an appointment already but , needed today asked for anything between 330 and 5 very rude responses no help at all I asked for her to ask the dr she called back with very short answers and the dr would not see her only at 1 pm what kind of pediatric dentist says no ???????? Plus the receptionist attitude was inexcusable! I will not take my money or recommend them ever again ! read more

Not only are Dr. Hollen and her staff wonderful and very gentle, but the office is very clean. My daughter loves coming here!

Two more visits under our belt and we're still thrilled with Southwest Kids Dentistry's patient-centered care! Every staff member we have interacted with has been kind and personable. Dr. Hollen is wonderful to work with. We have previously experienced dentists who push unnecessary fillings and other treatment. I'm grateful to have found a dentist for my son who I can trust! read more

Southwest Kids Dentistry - The "Dolphin" examination room - Pediatric Dentists Near Me - Tucson, Arizona

The office was able to accommodate us even when we had to ask for a later appointment time. The staff and dentist were great with my very nervous three-year-old. They listened to my concerns and addressed them all. The office was extremely clean and kid-friendly. Will recommend them to friends and family. read more

I brought both of my kids today for their 6 month. We switched from their last provider because my daughter had a bad experience, so nerves were a little high today. Both of my kids said they like this provider and staff much better and they had a great experience. My daughter appreciated the movies while having her teeth cleaned, she said everyone was nicer. Both kids said they were gentler, too. My daughter feels really comfortable here and seems to not be fearful with them. read more

The staff is always so welcoming & absolutely amazing with my kids. Very kid friendly atmosphere, I won't bring my children anywhere else! Thank you to the entire staff! read more

Let me start off by saying over the 3 years that I have lived here I have had soooo many terrible and ridiculous experiences at other doctors offices for myself and my family members. Southwest Kids Dentistry however has been absolutely amazing and such a ray of sunshine!! All 3 of my kids have been going here for 3 years and we've had multiple teeth issues that they've had to fix. Plus one of my kids has been especially terrified of doctors, but this office has helped him sooooo much! He's had such great experiences here that he actually enjoys going to his checkups! As a mother I am so grateful for their amazing staff and services and always super clean office! I 10000000% recommend them to everyone! read more

I came into my Daughters dental visit with some anxiety and hesitation because of how our last dental visit went at another dental office(shamed for not wanting to use fluoride on my infant Daughters teeth). The office has a very relaxing feel to it and all the staff were very kind and welcoming. The Dentist was patient with my fussy little one who doesn't like dental exams and she was very pleasant to talk to. We have found our new Dentist:) read more

Love Southwest Kids Dentistry! Not only is the office fun and nothing like a dentists office (surfboards for tables, kids watch a movie of their choice on their own TV mounted to the ceiling during cleaning), the staff is friendly and kind. Dr. Hollen is very competent and knowledgeable. As soon as we were in the car, driving out of the parking lot, my three year old said "I want to go to the dentist again!" read more

Super clean and modern. A professional staff with excellent customer service. I highly recommend!

We love Southwest Kids Dentistry and Dr Hollen! Everyone is very nice and friendly! The office is large, modern and very comfortable. It's a fun atmosphere with the surfboard exam tables, individual monitors, sunglasses, and headphones for the kids to watch their movies. Our kids look forward to their quick and easy visits every 6 months. read more

Dr. Hollen is wonderful with my kids! What a fun new office and wonderful staff!! *****

I highly do not recommend Dr. Hollan. We are currently at another dentist having work corrected that she screwed up. She also has zero people skills, and didn't wait long enough for anesthesia to work, so my son had to be sedated. We would never go back! read more