Do not ask me how this place has been in business for the past 40 years but it is still there and…read moreit freaks me and my friends out every time we talk about this office supply store first of all you never ever see it change the outside looks the same as it did 40 years ago and you never see anyone going in or coming out of the store I went in here to buy school supplies for my son because they were very basic and I needed to know what was going on inside it's basically like a Kinko's but she is very old-school It's actually a legit business that sells office supplies I thought it had to of sold something else Because I know Ricky's front tier 2 blocks up went under and I thought something really shady had to of been going on but this place was actually pretty cool and the lady that ring me up was pretty nice and it was well stocked They must get their business from the schools and businesses around the area Obviously it's doing well because it's been there since I was a small child

From the owner: Office Furniture, binders & binding supplies, calendars planners and briefcases, cash and check…read morehandling, computer hardware, data storage supplies, files and filing supplies, office room accessories, forms, record keeping and reference, janitorial supplies, maintenance supplies, lunchroom supplies, label makers, mailroom and packing material, office equipment, equipment supplies, paper, envelopes, mailers, pens and desk supplies, meeting supplies, cubicles.

Exactly what I was expecting: a real store, with real people, having expertise, and a wide…read moreselection. I went in with a general idea of what I needed for a portfolio to use at a job fair. The manager helped me hone in on a vintage '80's indigo pad. Looks so much better that your standard, big box store options. (Although they have those too.) Was already in a condition that looked new. He also inspected it, and made sure it was freshened up. So, it really popped. They also have all the Pentel's--picked up one of those. As well as, a wide selection of pencils, pens, fountain pens, stationary, ledgers, printer toner, other printer needs, and many other treasures. Classic Manhattan store, in a great location in the Diamond District. I will definitely come again.

Went down to Phil's a couple times during my lunch break. The heavy door makes it feel like a haven…read morefrom the cold. Phil has stacks of many different types of paper. Phil is helpful and gave me interesting insight into the people that buy his paper. There is great paper here and good objects for measuring and working with paper. I reccomended !

Went to the UWS location this evening to buy a printer & all accessories. The employee helping me,…read moreDestine, was so helpful and knowledgeable about the printers and offered his professional opinion on which one was best for my needs as a teacher. He made the whole process super easy and walked me through how to set up printer protection and helped me find everything else I needed. Super friendly customer service at this location!

I have been so sad to see brick and mortar stores disappearing. I thought my Staples experience…read moremight be a bit rough - I needed to ship something and ended up on the basement level of the UWS Broadway store. A bit of a strange experience when I got off the elevator, but I made my way back to the shipping counter. Long line. The line moved very quickly, mostly because of the heroic efforts of one Staples employee named Virginia. Fast, friendly, SO helpful. She probably saved me $15 in shipping fees and, despite the looming line, took time to find the smallest box she could use to pack my things. She was patient as I fumbled my forms and was even nice to my old dog. I stopped and told the managers on my way out, and they were just as nice. Don't give up on brick and mortar stores! Kind staff make it so worth it, on every level. And Staples: Virginia needs a raise or a tip jar!!! She's the reason I will be back.

I had a bad experience today with Office Depot, I called customer service (SHANTEL)…read more I inquired about a package that was suppost to be delivered today. She ends up keeping me on hold for (1 hour!) when I was trying to get a supervisor. Giving me excuses saying its a 3rd party vendor. Which if OFFICE DEPOT is using this 3rd party vendor its not my concern as a customer. The package is ending up going to a different state, random address. If I didn't reach out to VEYER they were going to send my package to a random address. VEYER chat then stated I am correct it was going to a wrong address by mistake from the shipper. When speaking to VEYER, they said they going to provide a refund for my order and reship it to my correct address. then a few minutes later they said they gave me a "credit" which is different than a "refund" so thats the other issue. He didn't know the difference between the wording (refund vs credit), so i agreed with the credit and proceed with getting my package to my correct address, then I had to waste another hour on the chat getting this sorted. Still hasn't been resolved while writing this post. I wouldn't order anything from OFFICE DEPOT, again or any service that uses VEYER. they are unprofessional and the customer service representative should be held accountable, they want to waste customers time and they are clueless at doing there jobs. -----(round 2), I call today to ask for a supervisor because yesterday they didnt resolve anything on the phone... my package as of now is going to a different address thats not mine. they didnt do anything to cancel that order or provide me a refund now my package is going to another place. Please dont order anything from OFFICE DEPOT. they give you a excuse saying its a 3rd party vendor etc.. but I didnt order from your vendor I ordered from officedepot.com who is responsible not me... you guys are. --(round 3) I just got a call from a Paula Giraldo Executive Customer Relations | Office Depot, as what I assumed they weren't going to do anything.. She said she will provide a refund in 3-7 days, I will not get my package rerouted or anything just a refund a stupid giftcard for my troubles.. DONT ORDER ANYTHING FROM OFFICE DEPOT.

To all people who want to place orders on line..don't do it with office depot. First of all I don't…read morebelieve that these people understand the English language I placed an order for a computer and just so happened to check my e-mail and to my surprise they had a totally different shipping address on my order, ok so I had to cancel that order and place another one mind you they deducted my bank account for the purchase. So I changed the order because I really wanted this computer in doing so I asked that they send a confirmation to my e-mail. Ok so I check for a confirmation the next day....no confirmation, so I call again only to find out that the order was not sent because it was out of stock. Talking about humiliation? Man I was so angry I could eat a bowl of nails. They continuously apologized but in this case sorry doesn't help. Waiting for my refund as I type this. They also called me to say that thr order didn't gobthru because i had a lack of funds in my account!!!! Lies....that's funny because the money isn't there. I had to call back and speak with a supervisor. They don't seem to be very competent. My advice DON'T order important items on line with them if you can go to the store...it's just that the nearest one to me is in NJ. My advice shop on Amazon. They are a much more responsible and reliable division.

They were so rude and not helpful at this location. The workers act like you're bothering them when…read moreasking questions and they move like snails. I will NOT be back.

Super fast, passport photo. Great and friendly service. Took minutes. If you need a passport…read morephoto, go here.

I ordered a few prints for pickup during a chaotic, busy, and short trip into NYC. While I was…read moreworrying over every step of my trip, this Staples location was honestly like a breath of fresh air. The young women working the printing center were friendly, helpful, and so kind to answer any questions I had. They had my items quickly available and seemed to be willing to re-print anything if there was a problem (which there wasn't). Printing at Staples can be a bit more expensive than other places, but the quick turnaround, the convenience, and the quality of the prints make the price what you would expect. In all, I really appreciated the service I received here and would visit this location again if I found myself in the area!

They provide Happy Return service. Came to do a quick drop off. Staff were helpful. They scanned…read morethe package and gave a confirmation receipt. No hassle. Service is quick and easy. I only did the return. Did not purchase anything else. They have good collections of technology, travel and shippings. Now offering discounts for tech items. If you are looking for something with low price, prob can check it out. They also have Amazon return and UPS drop off.