I don't know what to say I can't find a reason to give more than two stars. I will say that the…read morelady was very nice in my dealing with her on a 2013 Chevrolet Cruze. But the problem is it doesn't look like a legitimate business, because when I took the bus pass there the car was gone and I only saw two cars no three cars in the parking lot and I thought what kind of dealer is this. So how can I recommend a car dealer that has fewer cars than most people do in their driveways. Again the lady was very friendly though there's just no inventory to speak of. And she can reply if she wants but I don't really have anything else to add and I don't have any rebuttals it's just what I saw.

ZERO stars!!!$ I cannot put into words how upset I am!! This car has been trouble from day ONE…read more Less than a year and this car is DEAD!! Tied into a damn car payment for a lemon!! We are currently looking into litigation to get rid of this piece of trash car! From day one this shop was SO shady. Please stay away!!!!!

This dealer is the best they are very nice they help u as much as they can highly recomend!read more

Ojo con este lugar! Fuimos a ver un carro y llevamos a mi cuñado que no habla español pero lo…read moreentiende. El señor mostrándonos el carro nos explicó que según el primero inspecciónan los carros antes de ponerlos a la venta y mencionó que incluso los que reciben de fuera del estado no los venden hasta que no"estén listos". Mi cuñado, mi sobrina, y yo escuchamos lo mismo. Mi cuñado al preguntarle si el carro que estábamos viendo era de otro estado el señor se puso nervioso y negó haber hecho el comentario. Mi cuñado en frente de el señor nos explicó que muchos dealers de reventa traen carros de otros estados con daños causados por agua que causan muchos problemas. Los tres escuchamos lo que dijo el vendedor y al negarlo nos dio mucha desconfianza. Encima de eso por ser mujer tratando de negociar la tratan a uno como si no supiera de lo que está hablando. Guarden su dinero y vallan a otro lado. Y no compren carros de otro estado. Be careful with this place! We went to see a car and we took my brother-in-law who doesn't speak Spanish but understands it. The man showing us the car explained to us that, they inspect the cars before putting them up for sale and mentioned that even those they receive from out of state do not get put out for sale until they are "ready." My brother-in-law, my niece, and I heard the same thing. When my brother-in-law asked him in English if the car we were looking at was from another state, the man got nervous and denied having made the comment even after I repeated the question in Spanish and his comment. My brother-in-law in front of the man explained to us that many resale dealers bring cars from other states with water damage that cause a lot of irreparable problems. The three of us listened to what the seller said and when he denied it, he lost our trust. On top of that, because you are a woman trying to negotiate, they treat you as if you don't know what you are talking about. Save your money and go somewhere else. And don't buy cars from another state.

The guys here are great! Very kind, respectful and not pushy car salesman. Tony helped me and he…read morewas great from start to finish. I was very happy with Tony, but any of them will treat you well!

This dealer is now CarTime auto sales. Stay away if you could,run away from it. I recently went…read morewith someone close whom had issues with the way things were explained to them. The way they were treated was totally unacceptable and so unprofessional. What they do is unethical. They persuade you into misleading information to get you approved for a loan. They even mentioned they have someone with Capitol One bank/financing whom knows and helps them. Be careful you signed. Jose was the person we dealt with. Got the car on Sunday ,took it back Monday and yet they have not reached out with help or a resolution. So disappointed. Have never ,ever seen a dealer hide and treat clients this poorly. They will discriminate you ,and they refused to give back the down payment. Car was left at dealership as we recorded everything.

NO COMPREN AQUÍ Al principio cuando quieres comprar son tan…read moreamables que te ayudan a que te lo lleves ese mismo día pero créeme firmar con ellos es comprar un ticket al infierno , se hacen pasar por una compañía que ayuda a la gente la latina pero vaya sorpresa el dueño ni es latino es un japonés y lo único que hacen es aprovecharse de nuestras necesidades Si tú estás leyendo esto se que estás desesperando por tener un carro porque claro vivimos en el país donde el carro se necesita para todo pero lo único que puedo decir es que aguardes tu dinerito y vayas a otro lugar o te asesores bien. No necesitas este estrés en tu vida, Compré un Honda Accord en Ganas Auto y desde el primer día salió malo. Lo llevé al taller muchas veces, le cambiaron motor, transmisión y nunca quedó bien. Pedí que me lo cambiaran y me ignoraron. Más tarde supe que ya lo habían vendido antes y también lo regresaron por fallas. Tuve un accidente por culpa del carro y ni la agencia ni la supuesta garantía se hicieron responsables. Me dejaron sola con el problema. No confíen en esta agencia. Juegan con la necesidad de la gente. No compren aquí.

I wish I could give no stars whatever you do please stay away from this place I just got a car 2…read moreweeks ago and I come outside and it's already gone and repoed I don't owe them any money I haven't even paid my first payment with them they are loan sharks will do anything to take your money and you still be without a car please STAY AWAY BETTER OFF BEING ON THE BUS THEN DEAL WITH THEM

First time buyer here & socal autos was such great help in finding the best deal! Truly amazing…read morefrom the quality of the car to the quickness of the paperwork .. We will definitely be back!!

This is my second time buying a car here and both times have been great. The staff is super…read morehelpful, easy to work with, and made the whole process smooth. My vehicle is in great condition and I'm really satisfied with my purchase. Highly recommend this dealership!

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

His guy came at the exact time as promised. The worker was very friendly and hard working. The…read moreguy was very thorough and did a great job. I wasn't expecting all the stains in the seat to come out but miraculously it did. Would definitely use them again and recommend him to my friends and family

I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

I put time into doing my research and finding the right car. Unfortunately, when in the process of…read morepurchasing the vehicle I realized the bumper was coming off. They told me that was on me and that taking care of something like this falls out of their range. The fact that these guys were planning to sell this car without disclosing this to the buyer is disappointing to say the least. Do not trust these guys.

BUYER BEWARE!! Was extremely leary about purchasing through them, but it's exactly what we we're…read morewanting and had low miles. My husband was checking as thoroughly as you can without jacking it up and checking underneath. They had their mechanic check it out, sending us pictures of him looking at it to make us more comfortable. Mechanic said it checked out great. Haven't drove the car except home that night and then woke up next morning to a puddle of fluids underneath. We took it to a reputable shop. They said it was poorly fixed with major parts jb welded. And it should not be driven. Also they sold us a warranty that won't cover any cost of getting it fixed because of the crap that's been done to it. Please stay away from this place!