My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

Sam was great with my computer. It was an old work computer that was sluggish and still had…read moreobsolete connections to my job VPN. He was able to get that all off and remove files that I didn't want anymore that were work product. He was finished with my Surface in less than 36 hours. Highly recommend him.

Rikki was our IT specialist who came to our residence. She was friendly, pleasant and very…read moreknowledgeable. She assessed our network and internet connectivity needs and efficiently addressed them and solved them, helping us out tremendously with both our personal and business (for our home office) needs. Short Circuit's pricing was very competitive, in fact lower, than what our internet service provider quoted us, if they had been willing to make a service call, which they weren't during the current pandemic. Nikki was "masked up", and respected our protection needs and our residence. We now look forward to extremely limited, if any, on-going internet issues. Thank you Nikki and Short Circuit. -Susan and Eric S.

Great service. Always a pleasant experience and interaction. Would definitely recommend and use…read moretheir services again!

Absolutely 100% recommend Cincinnati Technical. Work was done well with great communication if…read morethere was a delay or anything like that. Also, he was able to get the new keyboard in his shop faster than I was able to get the computer in which was also a nice change unlike other places I have had computers serviced. It was also nice to find out that the bearings will need replacing in about a year. This is what great service looks like and is.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

Great personal service. Helpful attitude. Rare these days. Problem solvers extraordinaire!read more

Great service, reasonable pricing. Very skillful and efficient work. Alan takes pride in his…read morebusiness and takes exceptionally good care of his customers. It's becoming difficult to find service like this. You will be happy you went to A-HI!

My wife's laptop was doing strange things. Like shutting down mid zoom call and no matter what we…read moretried, it kept happening. Next step, find a repair place. I turned to Yelp Bob was the first to respond. He was willing to come to us, but our dog (see other Eric reviews) is a barrier to anyone visiting. Any way, we went to Bob. He found the issue (a faulty drive and messed up drivers) cleaned the junk, reloaded the new drive, and got us a year of MalwareBytes. So far, after a week, no more issues. Quick response, good value, would recommend.

Great service on MacBook Pro. Apple didn't want to service it Bob did what was needed to get it…read morerunning again.

I have an older HP All-in-One that required repair. I spoke to a few businesses, including one I…read morehad used a few times before, and Doug. Excellent customer service from Doug, along with reasonable cost and return timeframe. Prompt, honest, knowledgeable, no drama and pressure to do this, this & that! Repair was done, extremely happy with the experience and customer service. Highly recommend this business.

This is a place, much like my favorite auto mechanic's in Florida, where you walk in to--what looks…read morelike--a hodgepodge of things. Yet--like my favorite mechanic--Doug not only knows exactly where everything is but he also knows how to help you with whatever malady has affected your computer. And he did so efficiently--I had my computer back 2 days later--& without charging an arm and a leg. Common sense. Common courtesy.

My phone had water damage so I first tried repairs at Best Buy and apple (iPhone)…read more Wait times at Best Buy and apple store were about 1-2 hours total and I had to set up appointment times far in advance. I was seen here right away no wait and they offered a free attempt at fixing my phone. Unfortunately water Damage was too severe but I was charged 0$ For all Mac needs I would seriously consider coming here before the apple store and saving yourself a lot of time

Very efficient. Got my data off my hard drive when my apple desk top crashed and transferred it…read morepronto when computer came in. Very reasonable pricing

Unbelievable service. I had to set up a computer service call for a disabled friend in his area,…read morebut I live in CA. The moment I mentioned the call was to a nursing facility, he cut his hourly. He ended up making two visits and assisting a seriously visually impaired person get her computer straightened out. The cost was so affordable, I was just gobsmacked. If my friend makes any more accidental changes to her computer, we will be calling Justin back. He and this service were what every old lady dreams of. Thanks for the chance to cast praise.

From the owner: At ZephyrTek, we rise above the competition as a premier Managed Service Provider, using the power…read moreof digital innovation to deliver top-notch IT solutions. Our mission is to be the trusted protector of our clients' technology, offering seamless managed services tailored to their specific needs, whether they are small businesses or large enterprises. Like gentle breezes shaping clouds, we expertly navigate the digital landscape, ensuring our clients' systems stay resilient and adaptable amidst changing conditions. Our dedication to innovation and cutting-edge cybersecurity measures fortifies our clients' defenses, protecting their operations from the ever-present threats in the cyber world. Driven by integrity and excellence, we build lasting partnerships based on trust and reliability. With ZephyrTek as their dedicated partner, our clients can achieve new heights, knowing their IT infrastructure is in expert hands. Join us in creating a future where technology and tranquility coexist, and where uncertainties give way to a horizon filled with endless possibilities. With ZephyrTek, the sky's the limit.