I've been coming to this vet for years now. I met Dr. Bernard at church and we became friends. She's extremely dedicated to all their patients and their families. My dog had several surgeries with her and Dr. Guzman. We were referred for cancer treatment to another vet but Deep Roots has always been our home vet. Unfortunately, my dog Leo passed away and the Deep Roots team sent me his paw prints and his nose print with a sympathy card, it touched my heart. Recently we went back to have my cat checked, as usual the staff is very knowledgeable and friendly. read more

Deep Roots Animal Clinic - Louis was offered some catnip to ease up his nerves - Veterinarians Near Me - Kyle, Texas

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Thank you Dr. Benard. You are wonderful. We took our fur-baby to Deep Roots because he was very sick with diarrhea and throwing up. The clinic was able to fit him in right away. He was properly diagnosed by the Dr as having pancreatitis. This required two complete days of IV solutions. The doctor's explanation of issues and treatment was so complete. The staff members were so friendly. We will be coming h back here! read more

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I think I found my new vet. Dr. Guzman and his staff were amazing. I had an appointment to remove dewclaws and dock the tails of my 3 day old Yorkie puppies. I arrived on time but unfortunately they had an emergency so they were about 30 minutes late. When I went in, I saw the little candle light was on and it had a note saying if this light is on someone is saying goodbye to their beloved pet. I asked if I could wait in the car with my puppies because there were a lot of people and pets in the waiting room. They actually came to the car for the puppies and allowed me to stay in the car and brought them back out. Dr. Guzman came to the car with one of his staff and told me great news about the pups. Everything went smoothly and they are very healthy pups. While I was talking to him his staff collected payment and I was on my way. 10 out of 10! I think vet bills are always a little pricy but this was reasonable. Great customer service! Great bedside/car side manner! read more

Deep Roots Animal Clinic - 3 weeks post tail dock and dew claw removal - Veterinarians Near Me - Kyle, Texas

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Our little Charlie got great care from Dr. Benard. We got a quick appointment and a diagnosis. He is back to his old self. The staff is very caring and helpful. Thanks!!! read more

Vets can be sued for malpractice as well. My dog that I paid $200 to be seen that they did nothing for was denied medication prescribed by the doctor because I chose to not get medication that they are charging 3 times as much in their office. Was also told if she still has same issues there will be no office charge just being her in. But, because I'm upset they said they don't have any appointments available. That is malpractice! My dogs issues have progressively gotten worse since I left their office and she is in pain and needs to be seems and they are refusing care!!! DO NOT TAKE YOUR ANIMAL HERE IF YOU CARE ABOUT THEM!!!!!!! I will be suing you for malpractice! read more

Kept sending my dog home early for pancreatitis treatment, despite his issues not being resolved, leading to him having to go back in and us getting charged. He's having more issues again today. Do not send your pet here. read more

Dr. Guzman has been our businesses HAPPY HOUNDS HOTELS & The Happy Farm ATX, as well our personal veterinarian for the past few years, and his new facility "DEEP ROOTS Animal Clinic" in Kyle Texas is an absolute top notch must go to place for all of your pets needs! Impeccable first rate service from in clinic, to farm house calls for our large farm animals...Thank you for always being there for us Doc #deeprootsanimalclinic #kyletexasveteranarian #kyleveterinarian #kylevethospital read more

Deep Roots Animal Clinic - Our lil mini Doat Cherry Bombreceiving some Deep Roots love. - Veterinarians Near Me - Kyle, Texas

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I came in to get an estimate on teeth cleaning for my dog and they quoted me $1,200 which is literally double the price of any vet in Austin. Earlier in the week on a phone call, they quoted me $432 plus $85 for multi-root extractions, I asked if they could get more competitive and she said probably but not without seeing your dog first. So I set an appointment and paid their evaluation fee, just to have them more the double the initial quote to $1,200. I would save your time and money and go elsewhere. read more

Listen, if you are a total cat freak ---- and I mean to the point where people just cannot understand you, and you LOVE your cat in a way that is indescribable, there just is nobody like Dr. Benard. There are vets, and then there are magic wizards who were born to be animal whisperers. That is Dr. Benard. I trust my beloved cat in her care more than I have ever trusted any other vet. She is a balanced mix of Western medicine with an intuitive sensibility that serves the much-needed nuance when caring for animals. Please consider booking your next appointment for your fur-baby with her. read more

Dr. Guzman and his team are really awesome! They are kind and gentle with my boys! The place is always spotless clean and the appointments are spread out so there's not a ton of animals in the lobby. He even does home visits if necessary! I really appreciate his knowledge, care and professionalism. I'm so thankful I found him. He is the best Vet in Kyle! read more

Deep Roots Animal Clinic - It's time for your annual vet visit! - Veterinarians Near Me - Kyle, Texas

I cannot say enough good things about this practice! They treat our babies like family and are always excellent.

I drive all the way from San Marcos to take my dog here, today was my first visit and they were wonderful. They have a good prices and give your animal the proper care they need. The precious vet I went to days before charged me $400 for services and did not give me a solution with my pets issue. When I came here they were lovely and sweet and affordable. I'm a college student and I am so happy I found a place we're my puppy can get care without blowing up my pocket. read more

I took my senior cat in to see Dr Guzman Monday. He diagnosed her, gave me what she needed. Her problem cleared up & today she was urinating normal! Hooray! Without charging an arm & a leg! Jess was very good & kind to me & John... well John was amazing with my cat. She likes no one but me. She let him pet her & hold her!! Anyone who knows my Maggie Knows she is not friendly. So, thank you to Dr Guzman & his great staff. read more

So many positives and not one negative Not sure where to even begin... Deep Roots Animal Clinic is hands down the BEST care my pup has had his whole 8 years so far I can officially say we've found our forever vet. Always accommodating, friendly staff, thorough with everything and never in a rush when you've got questions. They truly care. Dr. Guzman and Dr. Bernard are just very professional, communicative and awesome. We honestly could not be happier finding a wonderful place overall. read more

Great staff and vet! Reasonable prices. Much better place than the locally named one around the corner.

I am new to the area and didn't have an established vet for my pets yet. This was especially distressing for me when my elderly dog began to have trouble standing and walking. I knew that she was not long for this world and hated not to have my beloved hometown vet to help me care for her in her last days. I made arrangements for my pet to be seen at Deep Roots and hoped for the best. The doctor here was very gentle with my little dog. He explained the options she had as well as the difficult decision regarding my pet's quality of life going forward. I knew in my heart that this would be a conversation that would happen today but having never been part of the end-of-life for a pet, was still especially difficult. She had been in my life for nearly 15 years and was a constant companion and my sole responsibility. The decision didn't come without much much thought over the last days for me. The doctor and tech were both very gentle with my dog as well as with my broken heart throughout the process. I never hope to be at a place in a pet's life to visit a vet for this reason again but if I needed to, I cannot imagine a clinic who would have handled the entire situation any better. read more

We recently moved here and needed to find a vet. Deep roots have been great. They always get us in quickly. Staff are always great.

10 stars! We drove in from Austin because we needed a reproductive specialist for our pregnant Pom who required a c-section. This was the closest vet to us that specializes in reproductive care. Our Pom, Chloe, went into labor right after we got there! The whole team sprung into action and took such good care of Chloe. Chloe and her puppy are doing amazing! We are so grateful! Thank you, Deep Roots! read more

Deep Roots Animal Clinic - Arrived! - Veterinarians Near Me - Kyle, Texas

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AMAZING!!! Everyone was very helpful & friendly. They got our pup in urgently and took great care of her!

DO NOT BRING YOUR DOG HERE IF YOUR ON A BUDGET AND LOOKING FOR A PLACE THAT COMMUNICATES!!! IF I COULD GIVE LESS THAN ONE STAR I DEFINETLY WOULD!! I brought our dog here today because he was having sinus and teeth issues. I dropped him off at 7:20a filled out the paperwork and checked the box that stated please call before proceeding w/ work. As I was leaving they confirmed they'd give me a call prior to doing any type of work on our dog. I received a call mid morning from Tom and he came back with a quote of a hundred dollars more than the worse case scenario estimate (which was sixteen hundred dollars and some change) that I was given just the week before and had a date of being good until 07/03/22.) When I explained to Tom that I didn't have $1700+ dollars right now but I could swing about $600 - $700 if they could just remove the abscess tooth that was was giving our dog the most issues, Tom said he'd have to call me back to see what they could do with the budget I had. NO ONE CALLED BACK UNTIL IT WAS TIME TO PICK UP OUR DOG!?!?! When I went in to pick him up Tom came up and brought out our dogs chart / paperwork that showed what they did for him and all they did was put him under, get some x-rays and clean his teeth for a whopping $616!! I asked Tom why I didn't receive a call back regarding the work that could be done with the budget I had but only received a call to come pick up our dog?? Tom said he had told the girl that called me about picking him up to explain everything to me, which she did not.. So the tech Tom wouldn't even hold himself responsible but wanted to blame some poor girl who had no idea of the extended phone convo Tom and I had previously. I then asked to speak to the manager and they sent out someone by the name of John who said he was the "Practicing Manager." I explained to John the convo I had with Tom and that someone was supposed to be calling me back but never did and now y'all asking me for hundreds of dollars when the issues I brought our dog in for weren't even somewhat resolved. John then went and spoke with Tom who of course gave a totally different story then he gave me when he came up front to bring me the paperwork.. I explained to John had Tom called me back and told me that my budget was wouldn't cover anything other than them putting him under and doing x-rays I would have told him to stop and that I would pick our dog up and pay them for putting him under and the x-rays which then I would've only been a out a couple hundred dollars instead of the $616 they were saying that I owed them now. John did at least take off the cleaning ($134.75) since that wasn't a service we asked for and was only done so they could try and get as much money as they could from us since our budget was six to seven hundred dollars.. Long story short I'm now having to find another vet to actually remove the tooth that's giving our dog multiple issues.. Please consider this review a public service announcement and don't bother wasting your time or money with this place unless you're just looking to handover your check book without any communication or actual results. read more

The office is clean, and they took very well care of my puppy through his surgery. They are all a very nice and friedly staff towards my family. They updated me daily on the status of my puppy which helped relieve a lot of stress and worry from me. I really loved the staff and just the clinic in general. I would defenitely recomend and would be coming again in the future. read more

Everyone is very kind here, to both people and pets. It's a nice, clean, homey place to be. Workers are always happy when you walk in and when you leave. For sure my favorite place to bring my pets. read more

The staff is very caring and treat my pets like they were their own. They listened to all of my concerns and didn't treat me like I didn't know what I was talking about or blow me off. And they answered all of my questions with patience. I highly recommend this clinic! read more

Deep Roots Veterinary clinic is founded on great values and they uphold this with their outstanding customer service! Dr. Guzman is genuine and provides excellent care to our new pup!!! She loves going there and getting spoiled. read more

Unfortunately, I am writing in great disappointment as I tried to contact the practice privately about my concerns over a week ago and have still not heard back. I was unsatisfied with the medical care we received during our first puppy vet appointment. During check-in and on the post-exam report it states Dr. Nicole Benard would be and was her doctor. We did not meet with her and I am unsure as to who we met with; he did not communicate the change in doctors. The technician was very nice but was more focused on upselling us the puppy package and I did not appreciate it. I requested that my pup only receive the physical exam, in the package that we did end up agreeing on, as she stated we could get the other items scheduled later. Then the technician tried to take my 9-week-old puppy in the back for a nail trim that she does not need yet and I am baffled at the effort to get that item checked off the list so soon. Once puppy and technician came back from the weigh in, I was told she also got dewormed with pyrantel. I am extremely disgusted in this kind of malpractice... They had her medical records, stating she was last dewormed just one week prior. I also had to remind different staff about 3 times that she did not receive a DHPP (that's what they had in the system) and instead had received a DPv. It also states on her medical report that she received vaccines during our visit... She is NOT due for any until later in the month and I am unsure as to what she really received that day when they took her in the back. Unfortunately due to all of this, I am confused, disappointed and am no longer able to trust this practice due to the malpractice we experienced. The care and communication was rushed and sloppy. I expected to be treated better and left disappointed as we felt like another checklist item in the day rather than a real patient. read more

I called at 315 pm about my dog not doing well. Told me to come in at 4 pm. Awesome staff. Welcomed us and took charge and found out what was going on. Gave her meds and now she is doing great. Thanks to the staff for doing such a great job. I recommend them highly. read more