Very nice. Clean. Quiet. Simple but well appointed cozy bungalow. Stayed there two nights mid-week. They thought of everything and we lacked for nothing. If you want a private quiet getaway in the San Juans this is a very nice option. The mattress was one of the most comfortable I've ever slept on too! Had our own fireplace and hot tub. I would return and highly recommend. read more

Didn't stay here, but got a couples massage from Ataraxia spa cabin. They are amazing. Skilled, personable and caring. Best massage we've ever had! read more

We stayed in the lodge - similar to a bed & breakfast with private bath, but no breakfast. Common areas with TV, computer, microwaves and adequate seating. Rooms nicely appointed with gas fireplace, refrigerator and coffee maker. Hot tub! Quiet area. Only down was a bad mattress - but didn't keep us awake! Great island hospitality. Will go back. read more

There is a massage cottage at this resort and the massage therapist is named Deb and she gives the most excellent massage. I recommend going to her if you need a nice relaxing massage. She even gave me this nice smelling rose lavender oil after my massage. I would travel to the island just to get another one of her awesome massages again:-) read more

We had spider webs in our bathroom. The resort was not as nice as it was portrayed on their website. It was deceiving and we were disappointed. It was our 2nd anniversary getaway, but we made the best of it. The island is beautiful! read more

When my fiancé and I arrived to the property, a gentleman who worked there greeted us warmly and gave us advise for "must sees" on the island, and gave us a farewell of "enjoy the journey, not the destination". Our journey was memorable but tiring, and I can't think of a better place to come back to and unwind after the adventures each day held. If you're looking for a giant villa with cutting edge technology, this is not the place for you. If you're looking for a secluded, quaint, and cozy getaway location with a loved one, then I would recommend the Deer Harbor Inn hands down. The rooms come prepared with thoughtful provisions and amenities, and stargazing in the hut tub is lovely. Thanks to the facility staff for making our trip so special. Hope others will disregard the overall rating of 3 stars, because it deserves much more!! read more

I purchased the groupon option 4 for the Deer Harbor Inn which was for the Pond Cottage which on their website says sleeps 6 people. We only had 3 adults staying at the cottage and my two toddler children that are 3 years old. I read the small print of this groupon that said even though the cottage is for six people, any adult guests over in addition to the 2 are $20 extra per day. So I expected to been charged for one extra person since there were 3 adults total; but they charged me for 3 extra adults and that is what it reads on the email confirmation I received from them. I called the office and spoke with the owner of the inn. she was very rude to me and not understanding at all when I tried to tell her there was only one extra adult and 2 children. She told me that normally their policy does not charge extra for children. So I asked her why she is charging me extra and she said because I bought the groupon. I got into a big argument with her over the phone which totally ruined our 2 night stay there. So on top of paying $299 for 2 nights they charged me an extra $157. I think that is outrageous and I would have never booked this hotel if I knew they were going to do that. To add to our bad experience, there was no toilet paper in the cottage and we had to go out and buy our own, that is just disgraceful. I think they need to clarify what age they start charging extra per person because I never in all my life heard of a hotel charging extra for children. They were totally wrong in charging me extra for my kids when according to their own policy they don't normally charge for them. She was only doing that because I purchased the deal through groupon and she thought I should pay more. She tried to tell me that even with paying extra for the kids that I was still getting a good deal. That is really bad business to try to scam customers and penalize them because they bought the deal through Groupon. I will never return to Orcas Island at all because of this place and I don't think you should do business with them either. read more

I wish I could give them NEGATIVE STARS for their Extreme rudeness. Thoughtful boyfriend purchased 2 nights for 1 on amazon for a surprise for me. We were very excited to go UNTIL we had to make reservations. I have NEVER encountered such RUDE people answering the phone. We were abruptly told that they were booked up for the amazon deals (even though they took our money) & that our only option was to attempt to book online and pay the difference. The woman then actually hung up the phone on us. We promptly called amazon & nicely had our money returned so that we can go somewhere that appreciates their potential customers. We will NEVER, EVER spend any time or money there unless of course someone courteous purchases this resort. I would suggest you look into booking somewhere else if this is how they treat folks trying to book. There's many other lovely places to stay on Orcas Island. read more

My husband and I only were able to get away for one night so we decided to check out the Deer Harbor Inn for the first time. We usually have a favorite place on the island we stay but the idea of having our own cabin was appealing since right now we have a very full house. We were to say the least very impressed. Most importantly the cabin was very clean. We loved the king size Tempur-Pedic mattress and bedding. The cabin is equipped with everything you would need for a weekend stay, movies , games, a CD player a Keurig coffee maker, even a bbq! We had dinner in their restaurant and we were very happy! Very good food! The staff was very friendly and we had a great time after dinner hanging out talking with the family over cocktails. I only wish I would have gotten a massage because everything else was spot on! We bought a deal from Living Social and there was some confusion over the "upgrade" to a cabin but it was all handled with humor and we were made to feel at home the minute we arrived. I think some people just dont get what they call "Island Time". Chill out. Enjoy. read more

Wow the guy that said he had a problem with the staff, I'm right with you on that! The manager is a blank! We bought a 189 dollar group-on and planned on going in Aug in conjunction with a whale watch we were doing. We went to make our reservations and found out the group-on was only good until July 18th. So we went to adjust our schedule so we could go the 17th and 18th and the manager after we booked it called us to tell us we owed another 130 bucks because we had to have booked our reservations by June 1st, "she said you should have read the fine print" So I asked her if there was anything she could do for us, she said, "Yes, charge you full rate." Great lady great place if that's the way they treat future customers...Not the way our trip was suppose to go... read more

This place is a mixed bag. I think if you approach this place with the expectation that it's going to be basic and not horrible, and you find a livingsocial or groupon deal to avoid paying full price, you'll probably be fine. We arrived to find the owners and their cleaning crew working hard to clean up our cottage, and apologetic for the situation. The guests before us had brought friends and tons of kids, and completely trashed the place. I felt sorry for the owners as this was out of their control. I'm sure it took them twice as long to clean the place, using twice as many people, as it normally would have. The promised jacuzzi was also rendered inoperable by the previous guests (they broke a glass in the jacuzzi and also seized up the pump with a ton of grass). The owner couldn't get it working. We were bummed because we were really looking forward to that jacuzzi after a day-long hike in Moran State Park! To be fair, the owner offered us a bottle of wine, but we refused it (we had brought our own). Also, he didn't charge us the usual $25.00 per night fee since we had brought our dog with us. Still, we would have rather paid the $25.00 fee for my dog and had a working jacuzzi instead. We decided to try out the quaint claw foot soaking tub one night, and to our dismay, found that the overflow valve wasn't set up quite right. Any water that went into the overflow valve was deposited directly onto the pergo floor. No wonder the floor was warped underneath the tub.. obviously this has happened to others too. The cottage was an odd mixture of some really cool features and some failed DIY projects. We tried to start up the electric fireplace but it didn't work. The grounds are set up as sort of a compound. There isn't a huge amount of privacy. From the looks of it, I wouldn't recommend the main lodge. There is ONE cottage that gives you a partial water view; the rest do not. There are deer and rabbits galore on property. The location is so-so. Next time I'd want to be closer to Eastsound/Moran St. Park. There is a restaurant on property but we didn't experience it. They advertise free wi-fi, but the signal was terrible and we weren't able to get on it half the time. This may be OK for some people, but if you have a email that you need to monitor, or any kind of a situation where you might need wireless service, or a phone, then you may want to think twice about staying here. When in Eastsound we had reliable cell phone service. To be fair, most of the island has shoddy cell phone service so this isn't the fault of the property. But they could do a better job with their wireless service. read more

Received a gift certificate from a friend with no expiration date on it at all. They were confused, unprofessional and rude. They did agree to deduct the amount from the regular room rate but would not honor the certificate which had several other perks. In such an intimate setting, it just feels weird to use it period. Odd business practice and odd behavior. Thumbs down! read more

We stayed in the cottage on the bluff for a two night stay for our honeymoon. We bought a groupon deal and were not disappointed with the cabin. Lovely view, nice clean room, and offered quite a few amenities such as a hot tub and a flat screen tv with cable and movies. We didn't see the owners the entire time we were there which was a bit odd for checking in and out but nice that we had our privacy. I do wish that the restaurant would have been open atleast on Thursday night since we stayed on a Wednesday and Thursday and missed out on the said to be award winning food. I love orcas island and all it has to offer! This was the perfect romantic getaway! read more

My husband and I used our Groupon and stayed in the bluff cottage for 2 nights over the weekend. We had a view of Deer Harbor which was about a 10 minute walk from our cabin. We loved the hot tub on the deck and our room was well appointed. The bed was comfy, the linens and bedding were soft. We enjoyed the gas fireplace, keurig coffee and having dishes stocked in our room. We had a lovely dinner at the restaurant and took our friends' advice and drove across the island to the Doe Bay café for breakfast. We toured Mt. Constitution, shopped and had a beer with lunch in Eastsound. We love exploring the San Juans and would definitely consider staying at a cottage at Deer harbor Inn again someday. read more

I got a Groupon, thinking it was such a great deal. Always wanted to stay here, since I'd heard many good things about it when I was younger. I took my three grandchildren (3, 8 and 9) along with my friend, her adult son and his 9-year-old daughter, on our first "vacation" in at least 10 years, for a weekend. It ended up costing me $540 for a two-night stay in a dump. After buying the Groupon, I was advised it would cost and additional $20 per night per person after the first two. Oh, well, it was my granddaughter's 8th birthday celebration and my friend's 56th. Was told there would be a "gift bag" waiting in the office. The manager was in when we arrived on Friday late afternoon. He "checked" us in and told me my gift bag was on the table behind me. I took the one with my name on it and "Pond Cottage", which is what I booked. We drove the short distance to the cottage, and were charmed by the outside - really rustic. I opened the "gift bag", which held two things: the key to the cottage and a one-page list of rules, which advised that we had to do all the dishes and put all the bedding in the washer before leaving. Huh, okay. We went in, and at first glance were delighted with the interior. It had two bedrooms, what looked like what had been stated on their website as a "gourmet kitchen," a beautiful fireplace, nice hardwood floors, and a decent size flat panel television and movies, since there was no cable or satellite. After ten minutes, I was appalled - there were dead flies on the floor, a cigarette butt under the dining area table, the fireplace couldn't be used - it was blocked off with cheap candles and holders inside; many of the dishes were in the cupboards dirty, counters dirty, no salt in the disposable salt holder, the hot tub on the back deck was almost too cold to go in for 24 hours after we got there with no chemicals in the holder for the water. There were holes in several walls, including in one of the bedroom closets, both bathrooms were inside the bedrooms, which meant those sleeping in the living room had to wake the occupants to get to the bathroom during the night. The toilet in the bathroom closest to the living area plugged within an hour of our arrival, after just one person's use, and I couldn't find the manager anywhere all weekend. On top of that, the water from the faucet smelled distinctly like petroleum oil, and when I made a pot of coffee, I had to throw it out because it tasted horrible and left a greasy ring at the water line after I poured a cup. The kitchen was big, and had a nice island, but there was very little we could use to cook hamburgers or steaks on. The fridge did not keep things cold enough, not enough hot water for more than two kids and one adult for showers/baths. On Saturday morning, my 9-year-old grandson and my friend's 32 year old son, were both ill, and the only thing they did different from the rest of us was drink the water. They were sick for several hours, and queasy for several more. At 3:00 I cancelled our reservation for the birthday dinner we were going to have at the resort's restaurant - we'd watched a few people wandering around inside the restaurant, but never saw any customers, and a neon sign said "home cooking". Seriously, $20 to $30 entrees for home cooking? We ended up going to Rosario, who took all seven of us, who were not dressed for it, without a reservation at 5:30 on a Saturday, nine days before Halloween, and treated us like we were royalty for four solid hours, and the birthday desserts were on them! We went back to the dump and spent a bit of time watching movies, then, after everyone else had gone to bed, my friend's son and I sat outside on the back deck watching the wildlife, the stars, and the innkeeper bopping in and out of his pole shed/shop until 4:00 in the morning, just like we had the first night. This is the only times we ever saw the innkeeper aside from when I checked in. When I checked out on Sunday morning, the office was open, but no one was there. I discovered a red wall phone next to the doorway, which the sign said could be used to contact the innkeeper. I dialed the numbers on the instructions and got an answering machine. I left a long, detailed message about the cottage, which my friend, who works for the US Postal Service, heard in its entirety, and asked the innkeeper to call me the next day to discuss the problems. He never did. A few days after we got back home, I contacted Groupon and over a few days, was advised that they tried to talk to the innkeeper about this but he wouldn't do anything. Groupon was kind enough to give me $75 in Groupon Bucks for my trouble, which I didn't expect - I honestly didn't expect anything from anyone except an apology and for the resort to fix the problems for future occupants, especially the water problem. In short, we could have gone to any fleabag motel and gotten better accommodations for a third of the price. DON'T STAY HERE! read more

We stayed in the cabin on the bluff.. The main reason we booked this was for the private hot tub and the on site restaurant. Out first night we stayed in. We did enjoy the hot tub until is stopped working. Backing up a little, I called to confirm our cabin in advance.. My first question was to ensure the hot tub was in working condition. The next question was to enquire about reservation for the Deer Harbor inn restaurant. Restaurant. I was told the hot tub is working and me reservations would be needed during winter season. Upon arrival I asked about reservation again.. Was reassured reassured we would not need them.. They were not able to fix The hot tub. They left us a bottle of wine and a note saying sorry. We were disappointed but figured we still had our romantic dinner, a bottle of wine, and the fireplace (we could not figure out how to make that work) we called to say thank you for the wine and ask if we could take it to dinner. We were told yes and there would be no corking fee. We planed our evening around or diner, walked over to the restaurant. When we arrived we were told that it was closed for the yacht club event. I asked the gentleman that help desk if that was the Deer Harbor Inn restaurant. He told me that it is but it's two separate owners so they must not have known that the restaurant was closed. Apparently it was spaced but the restaurant was close on Saturday night. On three different occasions of asking if we needed reservations. They did try to make it right by offering us Reuben sandwiches, sausage with kale and lentil. That was our romantic dinner. No hot tub, no dinner, and no fire! Crazy in love with my man, alone quality time was amazing.. Sad that I can't say the same for our stay here.. If things would have been as advertised it would have been perfect. read more

Good dinner at the inn. The oysters and house salad were nice and j loved his salmon special. They have blankets if you sit outside. And the herd of deer on the lawn was pretty sweet. read more

We have a comfortable room in the lodge. Modern, well-maintained, sparkling clean bathroom, and comfortable bed. The room included the fixings for breakfast -- cereal, milk, English muffins, etc., and good coffee with a coffee maker. WiFi was not workingy, but I carry a cable with me an plugged into a router in the guest common area with no problem. No cell signal here so plan to turn off your phone and relax, Fun to watch the bunnies running loose all over the place. read more

We are staying here one night, and find this inn is very relaxing and comfortable for the cost. The rooms are very comfortable and clean. The room we stayed in has a view of the Olympic Mountains that is beautiful. Then when you add the outstanding sunset with constantly changing shadows and colors, along with the deer and the wild rabbits playing in the yard; it is a wonderful experience that i highly reccomend for a place to stay over night or for a week to get away from it all. Very, Very excellent. Add to this the restaurant next door with the very best food, and you have an experience worht repeating over and over again. read more

I can't speak to how the actual accommodations are--never made it past the horrible customer service from the woman we tried to book with over the phone. Totally unprofessional and rude. It was such a bad experience that we decided to stay somewhere else. read more