A good friend of mine had used this company successfully for several plumbing issues. I had a number of items that needed attention so I had one of their technicians come to our house and do a plumbing inspection and develop an estimate. We scheduled an entire day for the work. It took about 11 hours, at times with 2 plumbers. So glad I chose Deer Valley Plumbing! read more

this was like a 1 star experience. Tech came out on 6/24 for a clogged Condensate Drain Line. I confirmed if I could pay with cash, they said yes in the text messages and proceeded to send out a technician that didn't have $40 in change. I go to pay the $240 bill with 3 one hundred dollar bills and the guy acts like it's a hassle to give me change like wtf bro lol Just 2 20 dollar bills and we would've be okay. you don't carry $40? Like what do you do when you need gas in your car and the card reader is down? They said they could take the extra money and cut me a check (which seems like a lot of effort to me) but they couldn't drive 20 seconds to the nearest corner store and just break the cash? In my opinion, technicians should be carrying like $40 - $50 bucks of cash on time for those customers that still pay with cash because they don't want their credit card number out there like that. Because if you give your credit card to everyone then it's more likely to be found in a data breach. They were not willing to drive 30 seconds to the nearest store to break change either. Okay, kinda odd. I couldn't drive myself since I'm on medication that might affect my ability to safely operate a vehicle at this time. So I ended up paying "extra" for the guy to use one of my air conditioner cleaners to clean the inside of the unit. I paid like $300 for this , it included him using one of my chemical cleaners to clean some stuff. The house smelled all day long from all the cleaning products. I wasn't properly educated or informed this might be a possibility so that was a surprise too. I would've politely declined and said no if I had known I'd be breathing in this odd chemical smell during the harsh Arizona summer. Also I definitely feel like these guys are gonna upsell you some special UV light to clean your air like cmon bro that shit doesn't even work these guys tried hitting me with a $1500 service like brother I called you to get the water out of my unit lol So honestly I feel like there's cheaper options out there so you should always do your own research. Won't be calling again. 1 star read more

Deer Valley Plumbing & Air Conditioning - Plumbing Near Me - Phoenix, Arizona

Had a toilet that wouldn't stop running at one of my rental properties and didn't have the time to fix it myself. --annoying, but not exactly a national emergency. Called Deer Valley Plumbing, and they hit me with a quote for $3,500 to replace the toilet parts. Just the innards. Not gold. Not smart-tech. Not blessed by a priest. Just standard toilet guts. Luckily, I got a second opinion. Another plumber came out, knocked it out in 15 minutes, charged me $185, and didn't try to retire off my bathroom. Moral of the story: If your toilet's acting up, flush the idea of calling Deer Valley. They really think you are stupid. read more

Cost seemed a little high but service was good. Came out quickly and timely. Very professional.

We hired them to clear a clogged pipe. They broke our toilet, damaged the bathroom door and replaced a $200 toilet with a $46 builders grade toilet. We disputed the charge and received a credit. We had to purchase and install our own toilet. They never fixed the damaged door. The plumber who did the work was very rude. read more

Garbage service. Had my shower head and faucet replaced in a shower/tub. The diverter was messed up and had half the water coming out the shower head and half out the tub faucet. Had them come back to fix it and it's worse now. You have a better shot with a homeless guy replacing it. read more

Used these guys in a bind when our water heater broke (leaked) and we couldn't even get our normal guys (AHWA) to pick up the phone. These guys came out same day, replaced our water heater and got a mitigation team out to begin drying out our damaged walls. Great experience overall, we'd call them again without hesitation. read more

I cant speak to plumbing services but if how they drive is any indication, STAY AWAY!!!! One of their vans cut across 4 lanes of I10 (bad driver never misses thier exit), no signal, almost took the front end of my car off and caused several accidents!! read more

Had Deer Valley out again today because my water heater sprung a leak. Called in at about 930 and my technician Max S. was here at about 1030. He called before he came and communicated his arrival time. Upon showing up did a quick inspection of my water heater and quoted me a price. Max was awesome, he uninstalled my water heater, and since it was under warranty, took it back to the store and exchanged it for me. Came back and installed in a more timely fashion. He explained everything to me and asked if I had any questions. Thanks again, Deer Valley! You guys are awesome! read more

They are very easy to work with. I had to have Deer Valley Plumbing come out twice in one week. One was for a main water leak the second was for a toilet leak. The plumber they sent for the water leak was a little bit on the lazy side and left a mess after he cut holes in my walls to find the leak. I thought that was a little rude but he left a mess and didn't clean up the drywall dusting. a little damage was done but they sent somebody out right away to fix it. I was very pleased with that. The plumber that came to fix my toilet was he cleaned up after himself and he did a great job. I would recommend Deer Valley Plumbing anytime. read more

I highly recommend Deer Valley Plumbing. Absolutely the best response and service. Miguel, the service technician was quick to fix the problem with our kitchen faucet. He was very polite and professional. We will definitely use Deer Valley Pluming again. read more

lf you like overpaying for simple plumbing work, you've come to the right place. They replaced two threaded shut-off valves for our washing machine and replaced a 1/2" hose bib for only $946.00! Less than $50.00 in parts and $900.00 for two hours labor, which includes the tech going to HD, 2.7 miles away and took 40 minutes. A real bargain! They "send professionals and are a five star rated company. We're not a mom and pop shop". Highly recommend them for a good old fashioned robbery. read more

A big THANK YOU to, Egzon of Deer Valley Plumbing. In Dec 2023, Egzon installed a tankless water heater. It took many hours to install and was well worth it. The end result was an excellent job, with endless, instant hot water. Today, Egzon tackled replacement of a broken pipe in the wall of our two story home, again with the same caliber of excellence. We are notified before arrival, work area is prepped to avoid damage or a mess and completely cleared and cleaned afterwards. Egzon is very neat and organized as he works and it is quite obvious that he takes great pride in his profession. Deer Valley Plumbing, thank you for Egzon. Please, Give that man a pay raise! :- read more

Deer Valley Plumbing & Air Conditioning - Navien Tankless Water Heater, 2023 - Plumbing Near Me - Phoenix, Arizona

great plumbers! needed a new hot water heater installed and had them come out for an estimate. Miguel was on-time, polite and very knowledgeable. With the great price Miguel quoted, I scheduled an appointment for the following week and Max S. installed without any issues. Again, Max was polite, very knowledgeable, and kept my home and space clean. Max even took garbage away that I was not anticipating! Overall super impressed with this professional plumber and will use them for the upkeep on my new water heater and any other plumbing issues I may need. Thanks again! read more

Excellent company; very professional, organized, and on time. Remington and Martin were terrific removing an old toilet; installing a new one and for the other toilet removing the tank and putting in a new one. Plus they installed a new cartridge in our kitchen faucet. This company has been to our house many times over the years and has always been professional and highly competent. You might find cheaper service but you will not find better service and attention to detail. 100% satisfied with them. read more

Mike was able to come early For the appt after a quick call to confirm , gave us a quote and completed the work on the same day! read more

I would give them more stars if I could Jared was AMAZING (he even worked on a Sunday to get our water back on). Great communication, no surprises, fair pricing, and GREAT QUALITY WORKMANSHIP! Thank you Jared and staff at Deer Valley Plumbing, we will 100% use you again! read more

Deer Valley Plumbing & Air Conditioning - Tree Roots broken the main line to the home. Deer Valley Plumbing's Jared took care of it and we have running water! YAY! - Plumbing Near Me - Phoenix, Arizona

We are having new cabinets installed in our bathrooms and needed plumbing work . Dave and the trainee, sorry, I didn't catch his name, were Top notch!! 100% would recommend Deer Valley. The are , I think, a bit higher than I'm use to, but their plumbers were very professional!! Thanks to Dave for the quick response with day two! read more

Wow - this was a new one. I called to get a quote for installing a gas line to the kitchen in a home that already has gas coming to it and they wanted $75 to come out and do a bid! Crazy!!! read more

they installed new water heater, damaged area during install. 5 months later discovered leak at cold water intake (not installed correctly?). Unit shut down and water soaked through insulation, filled drip pan and spilled over to garage. Called after hrs (7PM), 3rd party call center experience was debacle and no service showed up and had to call another company. Next day office person was friendly and scheduled a follow up service appointment only to turn into a call and being told "send pictures". Further follow up did occur. Final resolution was 'We will do warranty work if needed" but no offer to rectify issue/water damage. Can't recommend nor will I use them in future read more

It's just bait and switch with these thieves. Terrible service and even worse customer care. The other companies worked with me and treated me fairly and compassionately. This place is all about making you feel awful and talking down to you and if you ask for some sense of kindness or peace of mind from them it's time for them to harass you. You can't treat people this way. read more

I call Deer Valley plumbing every time something goes wrong bathroom ,kitchen ,outdoor plumbing they've replaced it all for me thank you Deer Valley Plumbing! read more

The voice answering computer circles around and around saying the same message over and over and no one answers the phone. There is no voice mail so you can't leave a message. If you do get someone to answer finally after over 35 minutes of calling, the schedulers have no knowledge of the plumbing business. If you ask for a call back they don't ask anyone to call you back. They will tell you they're just a scheduler and you can wait until the service man comes to give you any information. I canceled my appt so I have not used the services. I was able to get an appt the next day when I called so I gave the second star for that reason. read more

Deer Valley Plumbing 2411 W. Lone Cactus Dr. Phoenix, 85027 Ouch! $150.00 to re-light a gas water heater? That is ridiculous! Price gouging if I ever saw it. Surely will not use these guys again. read more

If I could give negative stars I would! This place is absolutely TERRIBLE. I do not know the contractor we dealt with because his name isn't worth remembering. This specific contractor decided he was not going to work on our case base on pictures. He called our renters told them that we called him SEVERAL times which is LIE. We reached out ONCE to verify if someone was coming out or not. He advised that Tricon American home was supposed to reach out to us to let know that a assessment team was coming out. I'm sure that was a lie seeing that this particular contractor lied about us calling him and about coming to our home. He ABSOLUTELY UNPROFESSIONAL AND RUDE OVER THE PHONE AND WOULD NOT LET MY SIGNIFICANT OTHER EVEN SPEAK WITHOUT TRYING TO SPEAK OVER HIM! I WOULD NOT RECOMMEND THIS PLACE TO ANYONE! read more

This company was close to my home, used them three times in three months. Unfortunately, I will not do business with this company again and suggest any other company for plumbing needs. After having them install new trim in bathrooms the spout started to leak within days of the service call. There was no leak prior to them touching the equipment. When I called to make them aware of the leak, it took three days to get someone out. Furthermore, the invoice for the original call stated, "tested for proper function and tested for leaks." However, they charged me another $177 on top of the $161 I already paid. DO NOT GIVE this company your business! read more

Deer Valley Plumbing & Air Conditioning - Plumbing Near Me - Phoenix, Arizona

Max was very great explaining things on the phone patiently. Jim came out to work on our stuck shower casing and worked quickly and got us working order! This is after a reputable larger plumbing company came out and told us they couldn't do it and have to break the drywall and cost $700. Jim was able to fix it in an hour! I recommend them highly! read more

Updated review for thus business. I was a previous happy customer, but that had changed. This company will bombard you with emails about reviews and contests to win useless crap. I am currently in need of having my water heater replaced as it is leaking water all over my garage floor. Called and talked to a very nice lady who told me the dispatcher would be calling me shortly. It has been over 4 hours and still no call. I called back and spoke to another very nice lady who informed me that the dispatchers are not going to return until Monday. ARE YOU FUCKING KIDDING ME! I will not be using Deer Valley Plumbing ever again. read more

We are very very pleased with Deer Valley Plumbing! We recently had a break in our main water line, which was made from pipping that is not longer legal to use with homes. We had received a quote from a different plumbing company and decided to get a second opinion from Deer Valley Plumbing. They came within the hour of being called and gave us a quote we were astonished with, especially after hearing the one from the other big company plumber. Don was a pleasure to work with. Not only did he provide amazing work, he was also very kind, gave great advice for the future, and was pleasant to speak to. I know we will use them for any future needs and will being recommending them to any friends and family in the valley on the search for pluming help! read more

Very impressed that they had someone come only a couple of hours after calling. Jared was very courteous and was able to install a new water heater that same day. read more

After our home maintenance company, One Guard, denied coverage for our leaking hot water tank (suddenly we're responsible for the city's water pressure, although this is not an exclusion in the contract we have with them), we found Deer Valley Plumbing through the warranty company that we still had another year of coverage under for the tank. Deer Valley's entire team, from the first call to the office to the amazing plumbers that came to do the work, were professional, courteous, reliable, friendly and meticulous (they even wore covers on their shoes when walking inside our home). David called ahead to let us know he was coming, showed up on time and with another plumber, Lorenzo, did a terrific job on several items for us in addition to handling the warranty replacement of our hot water heater with the manufacturer (which they also submitted all the paperwork for, something most other plumbers would not do). Both were friendly, immediately introduced themselves and were very communicative while they were here. They installed a pressure reducing valve on our main water line, replaced a leaky hose bib and installed a new pull-down faucet in our laundry room. All of the pricing and details were provided prior to commencement of the work; David actually worked up several options for us and we were able to pick what we wanted to have done. He also evaluated additional items for us, answering all of our questions and reaching out to others at the company if he didn't have an immediate answer. All of the work was completed in one day, much to our relief and satisfaction. We plan to continue to use them moving forward. read more

NOT EXPERIENCED IN TANKLESS WATER HEATERS. We've had 4 technicians to our house the last 4 months trying to get our hot water heater to flow again. The first technician couldn't figure out the problem, we had him flush it anyway for $250. Still no hot water. The second came to tell us we needed a new water control valve, he gave us the wrong part # and we ordered the wrong part. Didn't know this until the 3rd technician came. 3rd tech came And went due to us not having the correct part. 4th technician came to install correct WCV and charged us another $200. We had hot water for one day and he said we needed a new igniter, if that didn't work. My husband installed the new $20 igniter in 10minutes and we I instantly have hot water! Were pretty certain we needed a new igniter this entire time and spend over $500. Even though we live in AZ, it's summer and the water is warm, we still enjoy hot showers and so does our 2yo. Definitely feeling taken advantage of and misleaded. I also emailed owner when he asked for feedback and I haven't heard back in over a week. Also, Max, the person who schedules services seemed like he stopped caring 2 months ago after the 2nd technician came. read more

Do NOT recommend this company. A representative came out to assess my hot water heater and because of his poor attempt to trouble shoot and find the reason it was not functioning my insurance would not cover repairs. He was condescending and rude - did not even introduce himself when he came to my home. read more

Grossly overpriced for the work that needed to be done....did not hire them, paid the $75 service fee. Felt they didn't want to really do the job to start with, so just priced it so high they knew I wouldn't hire them or if I did they could make some serious coin. Will NEVER use this company in the future for anything... read more

Jared with Deer valley Plumbing did a great job installing our salt less water softener. Very professional and knowledgeable

This company charges ridiculous pricing for their work and they don't tell you what the amount is until they are done with the repairs. Make sure you confirm charges before work is done. read more

First off, let me begin by saying that my house was built in 1974. This is an important fact, especially when it comes to the plumbing. Over the years, we've had tons of plumbers out to look at the stems in our shower and tub. They always say the same thing... "Wow. That's really old. Those parts may be hard to come by." This latest "flow" started out as a drip and progressed very rapidly. I finally knew I had to call a plumber, but the company that came out the last time something like this happened was out of business. I found two reputable plumbers in my area using Yelp and another website: Copper Line Plumbing and Deer Valley. I called Copper Line first. My information was taken down by gentlemen who told me that he would "forward it to the office" (I must've dialed the emergency line?) and that "someone would get back to me". Since it was almost 10am, I figured someone would call back soon. After waiting 30 minutes for a call back (more on that later), I decided to try Deer Valley. What a difference! I was immediately transferred back to the service department and scheduled for same day service with Eric. The follow up from Deer Valley and Eric was terrific! I knew exactly when he was going to show up and he showed up on time. I explained the age of the house and what I thought the problem was. Eric had had plenty of experience fixing problems with older plumbing. He was great! He knew right where to go to get the parts and got the job done. We've got other plumbing issues coming up, and I'll be calling Eric and Deer Valley! BTW = no knock on Copper Line (their reviews seem good), but they finally called me back and left a voicemail four hours after I had called them. The gentleman who called told me that he could fit me two days later. He told me to respond by phone or text. I texted, and told him that we were going with another plumber. I think I made the right decision. read more

I was very pleased with the work done on a hot water heater expansion tank. The job was done neatly and thoroughly. . .many other companies said they had no idea how to handle the task. I will use them again. read more

Michael R did an excellent job very professional confident. Great with safe distancing. Timely called letting know on the way. Will have them again in the future. read more

Deer Valley Plumbing always does an outstanding job every time they come out to our business to fix any problems we have. I can always count on them. They are always professional and knowledgeable. I HIGHLY recommend them! read more