Accommodating, efficient, fairly priced, and customer service oriented. When I learned about…read moreadditional work that was needed, pricing and level of urgency was provided so I could plan & budget the repairs. I will definitely return for said repairs.

Thank you Alex for the fine service provided. For my BMW. My brakes are perfect! As well as the…read moretune up I can't wait to bring my vintage vehicles that are in need of service. Thanks so much for your help. Alex provides quality service and I highly recommend him

I cannot say enough good things about this business & Matt (the owner)! I had a Volvo S60 T5…read moreinspected by Matt on 11/25/2025, he provided me with so much information & pictures of the car, he is the ultimate inspector! Very easy to talk with, and personable! He made me comfortable with the information he provided on the car; we bought it the next day. Not to mention HONEST! Thank you so Matt! Teresa

My experience with Auto Critic has been nothing but great. I've been searching for a car for over…read moresix months, so having someone I could genuinely trust made a huge difference in the process. I ended up using Auto Critic twice to help me compare and separate different cars, and both times he took excellent care of me. He's extremely detailed, professional, and explains things in a way that actually makes sense instead of just throwing a report at you. One thing that really stood out is that he lifts the car off the ground during the inspection. That alone adds another level of confidence and sophistication to the process you're not just getting a surface-level look, you're getting a truly thorough inspection. As a former educator, I really appreciated that shared mindset of educating yourself before making a big purchase. Getting a second opinion isn't a red flag--it's the smart thing to do. I'd much rather know what's going on upfront than buy something that turns into a costly problem later. His reputation speaks for itself, and after working with him firsthand, I can confidently say he's the best in the DFW area. Honestly, just walk away from the guesswork and give him a call--you won't regret it. We all know cars are extremely expensive from the start, and using Auto Critic is one of the best decisions you can make before buying.

Quick service. Great value. Just remember to bring your insurance and the job will get done.read more

It's out of business I went and the Indian fella in the connected convenience store sheepishly…read moretold me it was no more although I could've figured it out as it was practically empty and closed. So o don't recommend going g and wasting your time.

Went in for routine checkup with the oil change. Fast and straightforward. This is why I am writing…read morethis review. The staff let me know that my radiator had a crack. Video taped it for me to show me. Recommended that I fix the problem within a few weeks. Just had that work done at a great price for being loyal. I don't always get a price lower than competitors. I don't always have the most convenient situations. But, I have ALWAYS, and I mean ALWAYS have been treated extremely respectful, important, and appreciated, with the best work. Ray, Christian, and all the mechanics, a BIG Thank You and Blessings. Great Business!!!!!!!!

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

Third time here changing tires. Best price for mount and balance if you bring your own tires…read more Quick, no none sense business. Just get in get what you need and get out.

Unfortunately I had a nail hit my tire and after going to discount tire where they told me I needed…read moreto replace the whole tire and get a new set, I found this place base on a similar review. The shop was about to close and a gentleman on the phone told me if I could make in 15 mins he could get me in and out! And he was right. I was in and out in 10 mins and only paid $15 vs $200 plus for a new tire asap. When I have my tires replaced in a few months, I know where I'll be going. You just made a new customer. This is the type of customer service I love to experience! Thank you Mike's Tires!

Recently had my water pump go out on my Q5. Unfortunately my warranty expired so this one cost me…read moreout of pocket. I called and spoke with Bob who happens to be the owner, he had me run the car by and looked at it and saw immediately what my issue was. Bob booked me an appointment to come by and drop my car off so he and his team could do the repairs. I dropped car off the night before and it was ready by next day as promised. What I liked about Bob was that he is very transparent with his pricing and even showed me the old water pump that he pulled out of my car! It was neat to see the proof of the work (not that I doubted him for a moment) but the transparency is very much appreciated. The cost was more than fair for my water pump and actually ended up only being 500 more than a girlfriend of mines Camry. Thank you Bob for taking care of me and getting me back on the road! I definitely would recommend LOTR for any Audi and VW repair! I will definitely return in the future if something else goes wrong. My car is driving like it's brand new again! Brad

Bob Mullen is a national treasure. Where else can you take your daughter's car to get honest and…read morestraightforward advice? I dropped the car off with a request to let me know what all it needed. I braced for new brakes, fluids, and some additional work. I would not have been surprised to have that. I expected brakes at the minimum. Instead I got we topped off fluids and changed the oil. So, why would I say he is a national treasure? Because he went out to car with my daughter and me and spent a lot of time with a thorough walk through about the reason not to let gas get low in car, how to check oil, check tire pressure, and change the windshield wipers. I had shown all of this in the past but this time she said to me, I shouldn't let my gas get low, should I? And that saves us over $2,000. So, Bob, thank you so much for being so kind.

Alex and crew are thorough in helping diagnose issues and expedient with repairs and maintaining…read moreour 1984 Mercedes SL500.

I have used Auto Hans for all my Jaguars and Audis. just had my 21 A8L V8 serviced. Now that the…read morecar is out of manufactures warranty , back to Auto Hans. new coils and plugs. great service reasonable price.

I reached out to All Star Auto Clinic after receiving a list of recommended repairs from the Mazda…read moredealership, one of which was going to cost almost $2k. They quickly responded to my inquiry and got me scheduled to come in. The team did their own diagnosis of the car and instead of just agreeing with Mazda, they said they didn't even believe the $2k repair was even necessary at that time. They found a couple additional small items that they recommended I fix, but were never pushy or trying to sell me on anything. From the time I reached out and throughout the process the team communicated well. They handled all the other recommended repairs same day for significantly less than the dealership wanted to charge. These guys are honest and well priced and I highly recommend them for any car work you need done.

I just got a sensor and battery replaced at All Star in my 2015 Ford Escape. Originally I got a…read morediagnosis at the ford dealer but decided to shop around a bit after getting their quote. Both of those services at All Star were done for cheaper than ford quoted the sensor replacement. The team was easy to communicate with, gave me updates on when the parts were coming and when the car would be ready. You can tell why they have such a good rating, I will be back the next time my car has an issue!

Today was my first time attending for an oil change and it was great! The receptionist (keep…read moreforgetting her name) is extremely professional and kind! I dropped it off and it was done in a timely manner! My truck drives smoother now. I appreciate the extra services as well. Will be going back!

Jade and Seth's hospitality is always amazing, the world would be a better place with more people…read morelike them. Great service, thank you!