Totally satisfied!! I Purchased a 05 GMC Yukon (in excellent condition) about a month ago for my…read moregirlfriend and growing family! I can tell you I would rate every part of the transaction 100%. No Pressure! Great Attitude! Easy Financing! Treated my family respectfully! Great Price! Even better, I also noticed how they treated other customers as well. Whether they bought or not CAF took time to answer any questions and make all their customers feel just as confident about buying as I did. My girlfriend and I "normally" don't like the car buying process from other dealerships cause they made us sit around for 4-5 hours giving you a bunch of shady answers and haggle and asking us to put down more money every time they spoke to us...but I can truly say that CAF is not like that at all. I will definitely be back for our next purchase... Thank you to all the staff at California Auto Finance Group

My experience was good. Fred goes out of his way to please his customers. He is very helpful and…read morehardworking.

Cris and JR were a wonderful help! They made my process super easy and was able to get mostly…read moreeverything lined up before arriving to the dealership as I had 3 children with me. They helped keep them entertained as paperwork was signed and was in and out within 2 hrs! Really appreciate their customer service and efficiency.

Ross, the owner of the dealer, was able to help me successfully with the concerns I had when…read morepurchasing the Hyundai Car. Honest man and great in sales. I can't wait for my fiancée to check out the dealer.

Daniel really took great care of us from beginning to end. he found us an amazing car with low…read moremileage and paperwork from original owner. He made everything very smooth and easy, and the transaction was seamless. As a first car for my son, I wasn't sure we would find a low mileage one-owner Lexus with a clean Carfax. Daniel searched his resources and when he found this option, we jumped on it right away!! Outstanding value, great and very professional service, we can't recommend him highly enough for his extremely high-level of care and professionalism. Whether this is your first car or not, make Esoterix your first stop before you buy from anyone else!

We bought a Mazda 3 from Esoterix, and Daniel went above and beyond! He's honestly one of the…read morenicest and most trustworthy dealers we've ever met. Super organized -- he had all the documents, receipts, and even photos of the car before and after repairs. Even though the car has a salvage title, it was properly fixed, and Daniel had all the paperwork to prove it. He was very transparent about everything, and that gave us so much confidence. The prices are also very reasonable and fair. It was a real pleasure working with him -- honest communication, smooth process, and great service all around. If we ever need another car, we'll definitely come back to Daniel at Esoterix. Highly recommend!

WORST DEALERSHIP EVER can't even call it a dealership , this is a scam ! PEDRO had poor…read morecommunication & lied about everything , kevin was very rude he told me ' he is not going back and fourth with me ' very unprofessional! They took my car without me knowing then lied , had to call the police to confirm !!! WORST DEALERSHIP

This dealership is ran very poorly if you can even call it a dealership. I calling over the phone…read moreto ask about a car they had and was never given any numbers on the vehicle when I was ready to buy. The guy was rude and seemed like he didn't wanna sell a car. To top it all off after I pretty much explained to him how to do his job he hung up! Very sketchy wouldn't recommend going here!

Amazing dealership! T and Luna were super helpful and friendly, made the impossible possible. Very…read morestraight up process no funny business, highly recommend!

My Experience(S) at Certified Auto have all been extremely wonderful (especially because "Car…read moreShopping" can sometimes hold "Unwanted Surprises" if the vehicle is not in Excellent Condition. My Grandson was able to find a really nice 2012 Dodge Charger there (with a "Perfect Score" when taken to a 3rd party for evaluation); and I also found a 2014 Honda CRV (a few months later) -- which also passed evaluation with Flying Colors. My personal thanks to John, Elias, Corine, and Luna for the Excellent Service and Selection. I would highly recommend Certified Auto in Upland for anyone who is looking for an Excellent Used Vehicle, at an Affordable Price!

Purchased a 2016 BMW 320i with Frank. As a fellow deal seeker and craiglist enthusiast, I was lucky…read moreto stumble upon Successful Motors. My transaction was one of the easiest and straightforward purchases I have ever made; not to mention at a GREAT price. Frank is very thorough and tracks every step of the purchase, from arrival to title transfer to DMV paperwork updates. 10/10 recommend to anyone looking for a great car at a great price.

My experience with Frank from Successful Motors was amazing! I don't buy many cars so the process…read morewas new to me, but Frank was patient and took the time to explain every step to me, and was highly punctual with his responses. The car was in amazing shape, no scratches, dings/dents, ran perfectly, and priced fairly. All in all if I need to buy another car, Success Motors is the first place I will be looking, and I highly suggest taking a look at his inventory or working with him to find the perfect vehicle before going to a big name dealership.

We have been searching for a vehicle for a couple weeks and it has been crazy stressful and time…read moreconsuming. LRG was literally thee only place where we weren't being hounded or pressured to buy something we didn't want. Ralph was great he worked with us and because of him we had a great buying experience. Great customer service and they responded quickly. The buying process was quick and easy. We purchased a Dodge Ram truck that we love Thank you so much Ralph and LRG I will definitely buy from here again and I highly recommend them to everyone !

Q: What do you get when you don't get what you want? A:…read moreExperience I certainly gained experience when I purchased my 2015 Mustang GT from LRG last year. In an effort to be honest and accurate, I will say that Ralph, the salesman went the extra mile close the deal. He sought out financing and made sure that the deal was closed. Throughout this process, he was very friendly and responsive. He even said he would get me the "shop price" for tires, and window tinting. When there was an issue with the registration, he ensured that I got the refund quickly. He asked me to do a review on google, yelp, etc... if I was happy with the service, I told him I would. (I forgot). Fast forward barely a month. The car sputters and dies. Check engine light comes on and I limp it to work. I text Ralph, explain what was going on, ask if I should even drive it home. He says it should be fine. It wasn't. It died on the way home and I have to have it towed. I sent Ralph another series of texts, which were unanswered. After receiving no answer, I posted a review on Google. I can't say for sure that the google review was the impetus for him to respond, but I got a response shortly after that. In that response, he mentioned that if integrity was so important tto me, then why did I wait until I had an issue to post the review. He then insinuated that I was told him a lie when I said "I don't have a code reader..." as I was at work, I don't drive around with one, and certainly wouldn't expect to need one for a car that I purchased some 32 days before. I hadn't even made the first payment yet. After he insults my integrity, congratulates me on pointing out that they have no liability (I bought the car, AS IS NO WARRANTY--Remember that EXPERIENCE I mentioned), as well as giving me excuses for his not responding, and then trying to gaslight by saying that I took longer to respond when they were getting me the refund for their registration SNAFU... I believe that that will be the extent of assistance that I get from him, so, I file a complaint with the BBB. After I filed the complaint, but before they contacted LRG, Ralph calls and tells me that he "spoke with the owner, and you can tow it to the shop next door and they will do a diagnostic" I make the arrangements to have it at the shop the next morning very shortly after they open. Then the shop calls me and tells me that I have to come and pick up the car, they were "forbidden from diagnosing the issue because of the BBB complaint" So I have to leave work again, go to the shop and have AAA tow it from there back to the house. At this point all the communications are through the BBB. The first response was "what does this customer want? He bought the car as is" then goes on to state that I was offered a 3rd party warranty (I wasn't) and turned it down (no such interaction occurred). The message then goes on to state that they would pay the "diagnosis fee" but that I would have to remove all negative reviews, and withdraw the BBB Complaint, and agree not to post any more complaints or negative remarks. "LRG management team would like to help the customer with paying the diagnosis fee, but only if the customer removes the complaint and agrees not to file another complaint with the BBB, Yelp, Google, or any other site. We thrive on having a good relationship with our customers." Was the exact quote. If you don't believe me, go here: https://www.bbb.org/us/ca/upland/profile/used-car-dealers/lrg-motors-1066-850040646/complaints Pretty much the entire exchange is posted there. They would help (with the diagnostic fee) if and only if I removed any negative comments and promised not to put more. They go on to say that I filed the complaint after they agreed. Negative, Ghostrider; I filed the complaint because their utter lack of response, and then the insulting response from their salesman (yes the same one that was really nice, and incredibly responsive while he was trying to make the sale.) Then the owner jumps in and gets a bit p***y because I used his name, incorrectly. Sorry, buddy. No, I never met you or spoke with you... but you are ....the OWNER... you know? I apologize that I said your name instead of the manager. But again, you are the owner of the business, and it is your name attached to it... but, still I do sincerely apologize. In my last response to the BBB, I told them that I rejected their conditions, and therefore the offer. I told the BBB (and the LRG management) that they could contact me directly to further discuss this... Here we are nearly a year later and still nothing. So much for their customer service. So much for valuing their customer relationships. So much for standing behind the products that they sell. The more that I think about this, the more I am inclined to think they knew the car was about to take a massive dump, and therefore were happy to dump it on someone. Unfortunately (for me), that someone was me. Avoid, at all costs.

From start to finish. Ray is amazing person. Not a push…read moreover, Not a salesmen. Just a human being like the rest of us, gave us upfront pricing. Didn't make us wait for hours and hours just to get replies We called, asked for price out the door, we showed up. Got the same price that was said and agreed over the phone. Made the transaction easy and fast. Couldn't have been more happier. I will be buying more cars from Ray in the coming future ! Thanks Ray you're the best !!!!

Terrible experience. Most of the cars are junk refurbished to look good. Will never purchase again…read moreand will not recommend