Have had repairs done many times over the years. Always quality work and very fair…read moreDan H. Sycamore

I booked an appointment 10 days prior to the service date because they were booked solid. I…read moredropped my car off at the appointment time, and I did not hear back for over a day. So I called for an update, and apparently, they never booked my appointment and the owner told me that I caught him off guard by dropping the car off. Unbelievable. What a ridiculous operation and a complete waste of my time and energy. I'll take my business elsewhere.

I had damage to the side of my Jeep Grand Cherokee and they fixed it at a very reasonable price…read more Looks brand new!

the place was great. they helped me get a car titled that the secretary of state refused me twice…read more the SOS refused me a third time but the owner of Super Sports navigated me right through the shark infested waters. he was like having a lawyer on my side and got things turned around at the DMV-SOS. he helped me get the title ok'd and i got plates because of him. he was very good with prices and even put on a side mirror on at a great price. the owner got right into studying what the problem was with my title and came up with a plan and reassured me that everything would be ok, and it was a great experience. they can help you, i promise! thank you, Mr. Coronel(the owner).

Transmission fluid, and filter change. Install new aftermarket transmission fluid pan, supplied by…read morecustomer/me. As usual, top notch service. Brian and Alex are the only mechanics I trust with servicing anything on my 2020 F150 with a 5.0 engine. I sure wish I lived closer because it's a nine hour round-trip. Thanks again Brian and Alex.

BSG provided exceptional service on two separate occasions. They accurately diagnosed the…read moredelayed-start issue with our Ford Expedition, kept us well informed throughout the repair, and clearly explained what they found and recommended. Their pricing was fair, and I felt we received excellent value for the quality of their work and expertise. They also went above and beyond for my daughter by looking at her vehicle outside normal business hours and getting her safely back on the road within two days. Her vehicle also had a flat tire and they even coordinated with a nearby tire shop to help resolve it. Their Ford expertise was evident, and I found them to be honest, knowledgeable, responsive, and informative. After two very positive experiences, I would not hesitate to use BSG again or recommend them to others.

I was referred to County Line Customs by another automotive business I trust... from the first…read morephone call I knew this place lived up to all its amazing reviews. They handled my minor body/paint repair with top quality and priority. Phone calls, emails continuously kept me updated throughout the process. Supplemental Insurance needs all handled by Sean... The car looks brand new again and I will gladly drive the 60 miles use them again. Outstanding customer service.

Great service! Sean was awesome to work with--he really helped me through a tough situation with…read morepatience and professionalism. Ray, the owner, also came by to introduce himself, which was a nice personal touch. You can tell they care about their customers. Highly recommend!

They were able to do all the routine maintenance and get me back on the road. They were transparent…read morewith their pricing and listed the items I needed to fix immediately and what could wait. The car runs like a DREAM! Thank you Honest-1!

My exhaust starting getting loud. I come to find out that my exhaust had rusted NEAR the flex pipe…read morewhere it attached to the y-pipe. Honest-1 (the District Manager) tells me that there is a "hole IN my flex pipe" and that the y-pipe is in really bad condition. He tells me that instead of paying $637, I should replace the y-pipe as well because it's not going to last me and I should just pay the $700. He told me I should make an appointment to get it done asap. He kept asking me "how about tomorrow", "how about Thursday"... I asked him to show me the hold in my flex pipe, but he wouldn't. I wasn't feeling to good about this. When I walked in to Honest-1 Auto Care (Ogden and Eola in Aurora), I immediately got a bad vibe. Can't really place it, but my gut felt something wasn't right about this place. Now, I'm female and over 50....don't know too much about cars but my gut had a feeling that because, 1) they would NOT take me to look under my car when I asked them (when they had it up in the air) and 2) the jargon they started mumbling about, trying to confuse me, felt off. I attached a picture of the real problem with my car. DO. NOT. GO to Honest-1. Had I not had that gut feeling and went with them, I'd be out a whole lot of money. They should change the name of their damn business!!! Epilogue: I took my vehicle to a place in Lombard for an estimate on referral from a friend. This auto care that I went to in Lombard took me under my car and showed me exactly what was wrong. He told me that the flex pipe did NOT have a hole in it and it just needed welding. He also showed me the y-pipe, which was in great condition as well. It ended up costing me $180! Please, save yourself some money - do not go to them - and I know the name is attractive and all, but they were all about the money.

New transmission installed and failed 8 weeks later. Rip off and closed doorsread more

The owner's dishonesty cost me almost 7 weeks without a truck. Steer clear…read more I brought my truck here to have a complete RevMax transmission kit installed because they told me that they could do the job and were familiar with the transmission on my truck (first lie) I was quoted around 4 days and a thousand dollars and when I called, the owner told me that they would take care of everything so I could get my warrantee from the manufacturer, this includes checking line pressures, clutch values, and some break in miles after re flashing the computer. After two weeks I was told that it was ready, and paid my bill of $1690. When I asked them about all of the pressures etc they hemmed and hawed and told me that a dealer needed to do that because they can't but everything is fine. They literally left me in the parking lot with a very NOT okay transmission. I brought it to the dealer who found fault codes and numbers that were way wrong. (Second lie, it was NOT fine, they didn't take care of any warranted stuff I specifically asked about. 3rd lie, they didn't even have the tools to check the pressures, let alone reflash the computer like they said they had) So, I brought the truck back and for the next 4.5 weeks I called and asked about it and kept getting stories about how nobody could figure it out. Finally they had another shop reflash the computer (which they said they already did, but did not) and the transmission started making pressures that made sense but still were far from right. So, I picked up my truck and brought it to a friend who is a mechanic. He had all the correct scan tools to work on the truck, and him and I were able to get the transmission running correctly after a long day's work. So, I was lied to about them being able to do the job, over charged, lied to that it was done right, lied to about what had been done, and in the end I had to call in a favor and fix it myself because they couldn't figure it out. I just hope that during the whole process they didn't seriously damage any hard parts in the transmission. I had a really terrible experience here.

I had a really good experience with Classic Auto Factory and wanted to share it. From the start,…read morethe team was easy to work with, straightforward, and clearly knew what they were doing. They kept me in the loop the whole time, explained things in a way that actually made sense, and did exactly what they said they would. No runaround, no surprises--just honest work and solid communication. You can tell they genuinely care about the cars they work on and the people they're working with. That's not something you see everywhere anymore. Overall, I'm very happy with how everything turned out and wouldn't hesitate to go back or recommend them to someone else.

I brought my 1969 AMX to Classic Car Factory for a repaint and a few relatively minor items:…read morechecking the charging system, a tune-up, replacing the water pump, adding wheel spacers, and later replacing the wiper motor. I was quoted a 30-day timeline and I was provided an estimated cost & a maximum cost. Instead, the car was kept for 8 months and the final cost ballooned to 3 times the quoted maximum. Because the car was fully disassembled for paint, I had little ability to stop the project once it was underway. The results were extremely disappointing. The car was returned with scratches and damage to more than 30 areas of what should have been a high-quality paint job and mechanically, the car was in worse condition than when I brought it in. Parts were lost, including rare and difficult-to-replace trim pieces such as the rear window stainless transition trim and a trunk lid. The windshield and rear windows apparently were unprotected when removed and were reinstalled with deep scratches in them.(They claim that the scratches were in the windows when the car was brought in despite pictures proving the contrary). During repairs, additional damage was caused: the timing chain cover was cracked during the water pump replacement, the wiper motor bushing was destroyed and they could not find a replacement so the replacement motor could not be installed, and two sets of stainless steel drip rail moldings (approximately $1,000 each) were damaged and never reinstalled. The hood latch was painted so thickly it was not operational. Literally none of the requested repairs were successfully completed. After 2 months of back and forth after retrieving the car, they fixed the paint problems - I was unwilling to have them attempt to do any more mechanical work but I did expect them to replace the parts they lost or damaged. They have not. This experience fell far short in terms of workmanship, care, timeline, and cost control. They advertise the lowest hourly rate for mechanics - they should hire one. Their slogan "We can do that" should be adjusted "We can do that but not well". I cannot recommend this shop based on my experience.

Honest get the job done whatever the problem may be do not over charge you . I highly recommend…read more them as a matter of fact

This owner takes your money & does not change your parts. He has multiple complaints with the…read morebetter business bureau. He is a scammer and will take your money & not fix your car. My dad went in to replace his brakes & they disconnected the brake line & that almost caused him to die in a tragic car accident. Don't go here if you care about your safety. They have no idea what they are doing.