I just got back from a flight into Burbank and wanted to stop by to grab a quick bite. I was just about to finish up my food when I found this dirty piece of metal at the bottom of the fries. I used to love coming here but I think I'm done after tonight .... read more

Del Taco - Fries with metal - Mexican Near Me - Burbank, California

Beware of app that's not user friendly, bubble that says Internet Not Available, no refund given at counter when requested, doesn't automatically process BOGO Offer when selected which is false advertising, and no customer support options appear when one Selects App Feedback, it's just a waste of space on my cphone, lousy app developer should be fired, googling customer service phone # to refund is waste of time and csr makes excuses, assumptions about stupid app to avoid issuinga refund, Uninstalling, never returning to any Jack in the Box owned fast food places and selling my JACK stock! read more

I havent been to Del Taco in over 2 years. We decided to stop in late after a concert to pick up a bite. The drive line in the drive thru was quick and everything went smoothly. We received ALL of our food and it was hot... and the fries didn't taste like they had been sitting there forever. The guy at the window was pleasant and asked us if we needed any hot sauce. The Combo Burrito was good as were the Chicken Soft Tacos. Considering that it is fast food, I was very satisfied, it definitely hit the spot. My only constructive criticism would be to check on the soda machine. The Sprite had a certain taste to it that I wasn't a fan of and I ended up not drinking it. I'm not sure if the mixture was off but honestly, it almost tasted as if the lines might need a cleaning or something of sorts. Hit the "like" button for this comment if you are a fan of the Del Scorcho hot sauce, I know I sure am!!! Enjoy. read more

Their app doesn't work. I had ordered and it just tells me that the order was declined, even though I was charged. 3 charges for the same order. I called and nobody answered. read more

I swear I dream about this place at night. I'm a New York native so getting a quick bite is common for me, but actually enjoying it is surprising. The staff is super nice and always in a good mood no matter the time. Orders are always given to me correctly and within great time. The iced coffee here is freaking amazing, along with those churro fries they have. Beats Taco Bell 10x's! Wish we had them in New York. read more

Place is a shit show no customer service refused to talk to me a employe just shrugged his shoulders at me and walked away when I needed help read more

This location is amazing great friendly workers working under stress , and angry customers , and still do a great job with speed and food is so fresh and warm and well served satisfied with my meal today every time I come to this location never an issue thanks again cheers ! Sincerely Ramsey read more

Update 7/20/24 These are the unsung heroes at the Del Taco. Jose is on the left and Ray is on the right. They work night shift and always get my order correct. These guys have always welcomed me with a big smile and a How are you. Jose is taking orders, getting orders ready and doing the cash drawer. Ray is getting order and order ready to go without hesitation. I wanted to say Thank you for always being nice human beings. I don't know how they are able to multi task to get the order out. Jose and Ray: Great job! read more

Stopped by on a Wednesday at 1.30 in the afternoon. There were a few people inside. My order of 1 crispy chicken, 1 carne asada on a crispy shell, and 1 ground beef on a crispy shell tacos was taken momentarily and arrived a few minutes later. I like the taste of soft wheat and crispy corn tortillas better than what they have at Taco Bell. The crispy shell is thinner and creates more of a delicate bite texture. The ground beef is similar but I feel like is a finer grain. Crispy chicken is my favorite. There are people who controversially claim there's no need for Taco Bell if you have a Del Taco nearby. Personally, I like having options to choose from. But I admit that my preference would be Del Taco. read more

Del Taco - Carne Asada Steak taco, Crispy Chicken Taco, Ground beef chrispy taco. $8+ 2024 - Mexican Near Me - Burbank, California

This DT was nasty the moment I walked in. I went straight for the men's restroom and wanted to wash up. First the urinal is missing and the pee stains are imbedded in the ground. The toilet is extremely nasty and dirty and this place should be ashamed of itself. I vote this as the nastiest bathroom I've seen ever. 03/17/24: I was waiting in line and looked around at the lobby and the cushions were torn on the booths. The behind the counter I could see had food on the floor. The woman wiping the tables didn't appear to be happy at all. The soda machine says out of order. read more

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I've been a regular at this Del Taco location, but the service has gone downhill. Missing items have become a constant issue--today, Fredy forgot the fries that came with my combo, and last time, it was a taco. I shouldn't have to double-check my bag every visit just to make sure I get what I paid for. The food is decent, and the staff is generally friendly, but the lack of attention to detail is unacceptable. As a longtime customer, I expect better. Serving up sloppy service to loyal customers isn't a good look--this needs to be fixed. read more

Del Taco - Mexican Near Me - Burbank, California

This big corporate wanna be Mexican food restaurant serves the best and cheapest in SoCal. They have the $2 menu items that can't be beat especially when you don't want to drop a lot of money on a quick meal. In my opinion their food is way better than the competitor Taco Bell and their hot sauces are also top notch. read more

Del Taco - Oh yes goodness - Mexican Near Me - Burbank, California

I like coming to this Del Taco because it's on my way to work. I also like that it's open 24 hours (at least the drive-thru is). The food has also been delicious. I love their crunchy tacos and chicken soft tacos. Customer service has always been good. This is a good size Del Taco, so there is plenty of tables inside if you want to eat inside. The drive-thru does get crowded at times since Hollywood Way is a very busy street with the airport near by. read more

They won't ask you if you want any sauce they just try to throw the bag at you and get you rolling. Like their paychecks get taxed if they give any sauce away. LAME!!!!!!! read more

Typical fast food chain no matter what city and state you're in although we were a little disappointed that the lobby was closed even though online it said 24 hours, but that was only for the drive-through we're staying at a hotel across the street so we had to go back, check out our rental vehicle so that we could go through the drive-through to order some food late night, was not very good but the birria quesadilla and the Birria Ramen was worth walking back to the hotel to get the car read more

STILL the best fast food combo burrito of anywhere I've had that reminds me of the Taco Villa combo burrito in Amarillo I had as a kid. The combo burrito with green sauce (no red) is amazing. Customer service at this Del Taco is top notch! You would not topically expect such high quality customer service from a fast food restaurant but here it is obvious. They go above and beyond with friendliness, helpfulness, and genuine customer care. I only get to eat here once a year when I come for a dance convention, but it is always on my list for at least one meal if not more. Thanks for being consistently incredible in every way! Pro tip: order the guacamole - it's made fresh in house and is just as tasty as up scale restaurants (or as good as you make it at home). read more

Fast food, went drive thru for a quick bite, $11 for bean and cheese burrito, taco, fries and a drink. No problems with order, service was quick and food was hot and fresh. read more

I didn't get part of my order, missing chicken taco. It was a slow night, no one in the drive thru and we only ordered 4 items. Also my "beach & cheese" burrito had no cheese and missing red sauce. I guess the staff really don't care. read more

On the first impression, the place is well kept, music is perfect for background noise. We ordered through the app and used the offers to get the best deal on food. The crew is efficient at getting the food made in a timely manner. Of course, make sure you double check the order, as some small things are overlooked. Overall, the experience was pleasant and enjoyable. read more

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I love their soft tacos and their strawberry shake. The manager Sandra is a very nice lady and sweet. She is very polite and has a nice attitude. read more

Ruth here is so wonderful. After a couple of long days at work where I've needed to rush to get a meal, she's brought a MUCH needed smile to my face. And the food here is always great. Thank you Ruth!!! read more

Customer guest not friendly like attitude no friendly. And burrito not okay. I ate dinner. I ask there no machine beverage of drip not okay instead drink another one drink. read more

It's a Del Taco. Keep that in mind. It's good food, comfort food, as a reminder to when you were on a tight on a budget, served fast. Came in here while waiting for a buddy to land in Burbank at the airport. Just wanted to carb up, since I had gone to the gym earlier in the day. I've been to this Del Taco before, just never had time to do a proper review. It's great! I mean for what it is, and the nature of the style of eating establishment, I give this place five stars. Mainly the reason for that is because it's clean, the parking is relatively easy, the staff was on it with quick service, and a friendly smile. Speaking of which, I'm sure the staff here changes on a regular basis. People who work here move on with their lives, maybe they're just here for a college job, or decide to go on to bigger and better and greener pastures. With that being said, every time I come in here, the staff is always been pretty friendly. I think the owner of this particular one makes it a habit to hire the right people each and every time. In terms of the food, it's your standard Del Taco. Everything is pretty cookie cutter in terms of size, taste, quality, etc. One piece of advice I will tell everyone who's reading this is to download the app. You do get some offers from time to time that are worth it, and can always try something new at the suggestion of the software. One last thought, call it words of wisdom, that I would leave to the staff working here if you're reading this: whether this is your first job, or you just need some extra cash, or maybe you just want to build some experience, working here is definitely Foundation building. You're going to get a lot of trash talk, probably people who don't appreciate you and take things for granted. But hang in there. Use the opportunity of working here as lifelong lessons on how to deal with people, the structure of problem solving, and the hierarchy of the chain of command. What you learn here is more than a paycheck. read more

DOUBLE DEL CHEESEBURGER = DOUBLE PATTIES. I got charged for a DOUBLE DEL, and what did I get? Single patty dogshit wrapped in tinfoil. 7-11 has better burgers. The guy running the drive-thru was slow as fuck (I waited five minutes before he even took my order), then another ten to get my food, and I get this slop. I mourned the other Del Taco down the road when it was replaced by a Starbucks, but I'll do a tap-dance on this fucking Del Taco's grave when COVID and the economy turns this place into a laundry mat. Awful, and a disgrace. read more

Del Taco - Here's what a Double Del is supposed to look like... - Mexican Near Me - Burbank, California

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In the film Lethal Weapon 2, the character Leo Getz uses some colorful language to describe the wrong order from a drive-thru.  "They (vulgarity) you at the drive-thru, okay? They (vulgarity) you at the drive-thru!  They know you're gonna be miles away before you find out you got (vulgarity)!  They know you're not gonna turn around and go back, they don't care."  This quote applies 100% to this Del Taco location - in my last 3 trips, I have yet to get 1 correct order.  And when there's a big line (or prior, when you couldn't dine inside) there's nothing you can do about it. They're polite...but CLEARLY absent-minded read more

I went to Del Taco to get my guys, who've been working hard for me, some food. Normally, when I get everything else like fish tacos, quesadillas, and other stuff, it's always good. But probably the worst possible experience was getting their burritos. The guacamole was rotten and old, tasted like feet, and the burritos were just like a giant wet diaper filled with vegetables and barely any meat. When I questioned what was going on, they told me, "Well, I saw the guy make it, he did put chicken in there." Then I asked them for a pastor one, and they did add extra meat, but the meat tasted very weird and bad. Also, the drinks--guess I should have checked, but who normally does--tasted like a bad mix. The Sprite was all syrup with not enough seltzer. I ordered a Coke but got a Dr. Pepper, and it was the same thing--just syrup and not enough of the seltzer mix. Really horrible. Normally, it's pretty good, but this time it was really bad. At all costs, avoid the burritos--the giant ones that are nothing but a mishmash of wet vegetables, rice, and beans, with very little meat because they want to save money by not giving their customers any real amount of meat in the food. If you're vegetarian, it might be okay. read more

This is the freshest best tasting del taco location I've been to in a decade. I was being annoyingly indecisive in the drive through and the young man was very patient with me. Got my food out fast and hot. I overate at 11:30 at night because I couldn't stop eating. I almost licked the wrappers clean as well read more

This location is very conveniently located right next to the Burbank Airport. It is located in a plaza just outside the entrance to the airport with a bunch of other restaurants. This location is rather slow in their service whether drive-thru or in person. On multiple trips, I can't say any trip has been particularly fast. The most recent trip was the first one I have gone inside, and the service seemed even slower as they were short on staff. The food itself was lackluster and not prepared to my requests and the portion size of the meat/ingredients in the tacos seem to be a bit less than other locations. Beyond the convenience of this location in the area, I would not return to this location due to the lack of timely service and lackluster food. read more

Del Taco is my taco Tuesday guilty pleasure. Every Tuesday from 3pm - 11pm you can get three value tacos for a $1.49. Definitely a budget friendly deal.What separates this location from the others, is the attention to detail. This location is across the street from the Burbank Airport, so you can imagine the high volume of customers coming through daily. Despite how busy this place gets during peak hours, the food is rarely made sloppily. The dining room is always clean. The line moves quickly. The orders are always correct. I think it helps that there isn't a high turnover in staff. I always see the same faces. Credit to the managers , shift leaders. And crew for running a smooth operation. There is also plenty of parking . read more

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Ordered shrimp tacos and chicken tacos and repeated my order three times to ensure it was the soft grilled chicken tacos to end up getting the hard shell ground beef tacos while on my lunch break,,, disappointing since I only usually go for the chicken tacos read more

As soon as I entered this location, my nostrils were hit hard with the god awful stench of nauseating death emanating from the bathrooms and permeating throughout the whole restaurant read more

Just to start I have black hair so to see a ginger color hair on my taco was gross. It seems every time I come here it gets worse and worse. I use to prefer to come here but not no more. read more

Del Taco - Soft Taco - Mexican Near Me - Burbank, California

I stopped by during lunch time after placing an order on the app. The app instructed me to go through the drive thru and give my name. I did so. The lady was annoyed at me and told me to drive to the window. I did so. She then immediately shoved a paper at me and said online orders are difficult and waste a lot of time slowing the drive thru line. I was perplexed. I looked down at the paper and it was for delivery drivers asking them not to use the drive thru. I explained to her I'm not a delivery driver and I tried to show her the app and my order and she wouldn't look at my phone. She then asked me what I ordered and I told her it was only a burrito. This infuriated her even further and she said you only ordered a burrito and I hesitantly said yes because I didn't think there was a minimum amount I had to order as the app had gladly taken my money for that one item. I did not push further as I did not want my food tampered with. When she handed me the food she told me never to go through the drive thru again with an online order as it makes work harder for them. I honestly wanted to throw my food away as the interaction had soured my taste buds. I'm still flabbergasted by the interaction as I've always ordered on the app. Welp. read more

Del Taco - Thanks for assuming I'm a delivery driver just because I ordered on the app - Mexican Near Me - Burbank, California

24/7? We got in line and they told us on the intercom they were closed. 5 cars just got in line and then left. Why?

The worst service and food I have ever had there. I have gone to this location for about 10 years and yes I did have minor issues but this time it tops it all. The person who took the order didn't seem to understand me. I repeated the order 10 times. What I ordered was Del Tacos with only meat and cheese. He said to me "with beans and chips". I said tacos don't have been and chips and he said meat and cheese. I said yes only meat and cheese. When I got to the window I clarified and he said only meat and cheese. When I got home they were beans, only beans in the taco shells. What???? I tried to call the location and after it rings for a while they pick up the phone and take it off the hook. Great customer service. I will not be going here anymore. I am not sure what happened but something is definitively not right here. Hoping no one else has to go though this frustration. read more

Horrible service, long wait for no reason. The time on the receipt is 5 min fast also. I order sides of rice and beans along with $30 worth of other food. After waiting for almost 20 min I was given the rice and beans is a tiny sauce cup. When asked why it was not in the normal Styrofoam cup I was told they were out of lids. 3/4 less the amount you normal get it paid the full Price! I should have been told that before I order. After the crappy attitudes along with the long wait and lack of service I will gladly eat TacoBell even though it sucks to not deal with this again!!!!! read more

Del Taco - Mexican Near Me - Burbank, California

I wouldn't go here unless you like pubes in your drink. So disgusting. I can't believe this was served. Never going here again. read more

Del Taco - Lemonade with side of pubes. - Mexican Near Me - Burbank, California

Excellent customer service I went around 4am Ruth was in the drive through she deserves a raise and to train all people that work there! Food was great as well read more

This location is not fast food. The drive thru takes 30 or more minutes. I'm not sure what is going on with the place but corporate needs to clean house. Very inadequate location. read more

Listen here I have never in my life had a location cancel UberEats orders as much as this location!!! Beyond annoying today I decided to pull up right after they canceled my order. THE PLACE IS EMPTY AS HELL AND THEY HAD EVERYTHING HERSE SO WHY CANCEL IT!!??? I am sick and tired of folks giving crappy service and being so lazy on the clock. Bet they would have been mad if I pulled up nose dripping from Covid. Get it together and management hire better staff read more