This company has been the best I have used in my entire years of utilizing plumbers…read more My first time using them, the intake person was professional and said they would arrive in less than an hour and Jesse did just that. She updated me as he got closer to my residence. When Jesse arrived he was professional and asked if I wanted him to use shoe covers before entering. The work was completed properly without him dirtying up the house as a prior plumbing company did. I believe God has blessed me with an excellent plumbing company!! I am 60 and have been using plumbers a long time. I have found no other company like this one. If this service continues, I will definitely be using them for the rest of my life. It appears they have figured out the secret to keeping customers! Outstanding first impression! Jesse even asked me to check his work after finishing the job. No other plumbing company has ever done that!! Call me if you want more details on their outstanding work, 310-735-7541.

I called the company to put in some angle stops (shut off valves) below my sinks and to carefully…read moreremove my faucet handles for refinishing. I had a whole discussion with the plumber, Ernesto on should he remove the shower faucets too, but because the refinishing would take a while, and the way shower handles work, I'd have to leave the water to the condo off for weeks while the refinishing was done. So we both agreed not worth it. I am mentioning this because we had a detailed conversation on saving the sink faucets. I even told him I'd wrap them in paper carefully when he was done. I then left him to do his work. I came back in and he was whacking away at the handles. I asked him what he was doing and he said it was the only way to remove them. I asked him if they would then be salvageable and he said no. I asked him in a panic why the heck he didn't run this by me. I would've told him not to remove the faucets if he couldn't get them out and salvage them! What he did next blew my mind. He picked up and left. He didn't reconnect the waterlines. He didn't reconnect the angle stop. He left a mess. I called the company and Melissa was very nice to me and listened to my complaints and sent somebody else out to at least give me water by hooking up the angle stops. He showed up was very angry and did bad work. The angle stops did not hold water. I called the company back and nobody answered. Nobody answered today either, a day later. Now I will be filing complaints with the contractor state licensing board, and anybody else that is relevant. Not only did he destroy my faucets, but he broke my sink as visible in the photos and video. I wouldn't call Sal's plumbing ever if you care about the quality of your home. They clearly do not care about their customers and should be put out of business.

It was a pleasure working with Mandel and his team. Mandel was incredibly patient, helpful,…read moreprofessional, and responsive throughout the entire process. I also want to recognize the technician who came out to assist with my garbage disposal. Unfortunately, I can't recall his name, but he was equally patient, kind, knowledgeable, and informative. He took the time to thoroughly assess the leaking issue, clearly explained what was happening, and was able to fix it on the spot. I truly appreciate the level of service and professionalism I received. It's refreshing to work with a team that is responsive and genuinely committed to making sure the job is done right. I will definitely be using Mandel and his team for my future plumbing needs. Highly recommended, and thank you again!

Much to my dismay, I discovered a geyser shooting water up from a pipe in the rear of my property…read morethat I'm trying to prepare to rent. It was rather late in the day on Saturday so I just turned the water off and decided to deal with the problem on Monday. So, on Monday, I did a drive-by to assess the situation and discovered another area where water was bubbling to the surface and resulted in quite a large muddy spot. Well now, my head just hurt. So I turned to Yelp to look up 'Plumbers' and started reading reviews and I noticed that Rapid Action Rooter had sooooo many positive comments. I sent a message through Yelp describing the problem and a few minutes later I received a reply from the owner. I called Mandel, the owner, and he said he could come out that afternoon. That was yesterday. Mandel and his assistant were waiting for me when I arrived, both dressed in uniform with company info on the shirt. After I showed him the problem areas he and partner got to work. Mandel discovered there was a hole--more of a slit, in the middle of this piece of copper pipe (buried about 3 feet underground )--so weird. Have NO idea how could've happened...or WHEN! Mandel explained the damaged portion of the pipe needed to be removed and replaced, welded back together. He was transparent about the price and method of payment--uses Zelle, which is super convenient! During our conversation, though, I mentioned some other jobs that needed to be completed in the home. Well, before I could say, "do you know anyone who does...?", Mandel was telling me about his drywall & paint guy, his flooring guy, his electrical guy. But more than merely tell me about the tradesmen, he actually called them before he left so that I could coordinate a day/time to meet with them AND Mandel told them that HE would text them my contact information. What??!! I felt an incredible sense of relief knowing that most, if not all, of the remaining projects in the house will be completed. And it's because I had the great fortune---blessing, actually, of meeting Mandel. I would select Mandel and Rapid Action Rooter Plumbing again and again!!! He's the best!!!

I highly recommend Armando and his team for any plumping project! Last July I bought a house in…read moreWest Torrance that was in need of some sewer line repairs and to install some cleanouts. It was easy to get a hold of the office to schedule an appointment and I appreciated how I got a call telling me his ETA on the day of. Armando's team did a thorough crawl under the crawl space of the house and scoping of the sewer system all the way out to the street and gave me an honest assessment of the repairs needed to make my home safe. I appreciated how he showed us in detail all the possible plans and prices for the best fix to the sewer line. Armando and his team were very friendly and speedy when doing the repairs and I feel more comfortable in knowing my forever home has been fixed so I can enjoy it for years to come. I will definitely be going back to Armando for any future plumbing projects!

Summary: Highly recommend Armando of Drain & Plumbing Pros. He was awesome in every aspect…read more(technical skill, price, responsiveness, communication). If/when I ever need a plumber in the future, he'll definitely be my first call. Details: I was dealing with a leak in the water main buried under the concrete of my driveway. He was very responsive, answering the phone when called and fitting me into the schedule to evaluate the problem, gave me two viable options and clear rationale which was his recommendation. He was very willing to work with the leak detection guy I hired separately. He did the repair efficiently and effectively, starting with a small hole to minimize cutting of the existing driveway while he confirmed the actual location of the leak -- which turned out to be a bit off-center to where the leak detection guy had marked; Armando then made an appropriately sized saw cut, enabling access to make the repair while minimizing disruption to access to our garage during the repair. He did a solid job on the concrete patch when it was all done. He completed it in less than the time he allocated, and was a great communicator throughout the process. Finally and importantly, his estimate was one of the lowest of the 4 estimates I received and he stuck with the estimate.

bathroom faucet has been making noise - hot and cold sides. Contacted Lane's through Yelp in the…read moremorning, a brief message exchange, and a quick call to set a response window and they showed up at the start of the window. Of course, it's not a common faucet valve/catridge. They had to go back to their shop. Returned a couple of hours later with new valves - they tried to just replace the cartridge but the valve was corroded/fused together. Quick initial response and reasonably quick service on a uncommon part. Maybe a little more expensive but not excessive (was hoping it was just the cartridge). I'll keep them in mind for my next plumbing "adventure".

Alex was very courteous, extremely efficient and got the job done. I needed a new garbage disposal…read moreinstalled and he was able to have it in stock and install it super quick. Very good value did exactly as what I asked for Would use them again for sure

I had a water leak. Called the company and got it fixed the same day. Very fast and professional…read moreservice. Beto was the technician. He was very professional and knowledgeable. Thanks guys!

I had work done by Joshua from Sal's Plumbing this past week due to a clogged kitchen sink that…read moreturned into a clogged upstairs bathroom as well. Of course these things always happen at night, I called and left a message and Joshua arrived the following morning and was able to quickly diagnose what was going on and where the blockage was. He gave very up front and fair pricing and no unexpected surprises or up-charges once he began work. Work was done quickly and he did a great job cleaning up after himself. Happy to report we are now clog free and hopefully will be for a long time. Thanks!

I only write reviews when I'm convinced that others need to know about a company and this is one of…read morethem. I can't think of a better name for this high quality company. My husband and I had been working with another big local plumber in the South Bay for 7 yrs. They did all the plumbing in the home we gutted and serviced our rental property installing water heaters, faucets etc and it got to the point where we felt like a number vs a name and face so we started the search for a new plumber relationship. My 95 yr old father in law had a leaky "main" to his house and we thought it was a great way to experience a new plumber and the reviews for GG don't lie. The guy who came out was friendly, knowledgeable and skilled. what struck us was when he offered both the option to replace as well as repair. Maybe we are jaded by the many service providers who always scare you into doing more extensive work than necessary but this guy seemed like he was advising us like he would advise his own grandfather. The work was done well and it's been nearly a year and no more problems. Because of this experience we decided to work with GG for our tankless water heater maintenance. The price was upfront and reasonable and a different technician came but equally friendly, knowledgeable and diligent. He shared upfront what he was going to do ( you'd be surprised all that goes into this) and approximately how long it would take ( barring any issues) and when he was done, you'd never even know anyone was here it so clean. Third experience was with a shower that wasn't producing hot water and we had a third Good Guy come who expertly assessed the situation, gave us the proposed plan and fees and came back to fix it when I received the part from the mfg. this technician also spoke to us as if we were family or friends when he gave us tips about turning on the hot water even in bathrooms that weren't being used because the parts can break if you don't use it. so he told us how he runs everything at least once a month and now we do that and think of him. Recently, we had to replace two faucets in our rental and of course called GG who came quickly. I had a question about the work and called the home office and without question they had me talk to Rob, the service manager,who spoke to me with respect and full transparency and I felt genuinely heard and understood. ZERO EGO and no patronizing. ( as a professional woman who doesn't even get that from other male colleagues, this was a a big deal) Faucets in and working and tenants happy- goal accomplished. GG Plumbing is not set up to be the cheapest service provider but it's clear they pride themselves on delivering the best experience and outcome at a very fair price ( including warranty). To me the peace of mind working with a trusted company is key and they won me over.

I was assisted by good guy, plumbing and the best and most professional way. They were easy to work…read morewith transparent and pricing and the work was a tremendous quality. The person that assisted me in completing the work is named Junior. He was extremely professional, very helpful, informative, and clean with his work. I would go back to this plumbing company for any of my future needs, 100%.

We used Stephens Plumbing to install a new heat pump at our home. From the initial estimate to…read morefinal completion, we were extremely happy with the work, attention, and knowledge that the technicians showed (especially Freddy and his team with the installation, Oscar for the initial estimate, and Ingrid with coordination). I was not at home during the installation, and the technicians all kept me informed of the progress through multiple calls (and even video calls). Every question was answered promptly and professionally, and they also helped educate me on how heat pumps worked. The estimate was in line (if not slightly less) than the other 4 estimates I received.

Miguel was on time and very professional. Did a great job. Unclogged kitchen sink and verified no…read moreleaks

Believe it or not, one can have a perfect plumbing experience!…read moreKaren was great to schedule with. Called with an arrival time update. Oscar was our technician and was pleasant, organized and prepared with needed materials. Cleaned up everything too. Tony's has fair pricing And are now our Go-To company to call.

Recommended by a friend. Would only recommend to friends you don't want to keep…read more **Edited in response to their reply. 1) Many MANY communication issues. Most concerning, after they came for the consultation and took measurements, I emailed them links to the items I planned to purchase to ask if they were okay. They replied, "Everything looks good." so I purchased them. The bathtub did fit and was put in place, but the enclosure panels did not. They then asked for full payment with no intention of installing the enclosure panels, which is why we requested a reduction in price. 2) They left without telling us and left BOTH DOORS of my garage open. We found our cat wandering the streets, thankfully not lost or dead, and no one broke in before we discovered the open doors. I gave them that feedback, and their reply was, "We didn't know you had a cat." I can only conclude based on their response that if you do not have pets, they think it is okay to leave your home open to the public. You get what you pay for. If you're willing to compromise your safety for a job done by people who clearly have zero respect for you, your safety, and your home, these are your guys.