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    Brandywine Heating And Air

    3.7 (3 reviews)
    Open 9:00 am - 5:00 pm

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    Services - Brandywine Heating And Air

    HVAC installation or replacement

    HVAC system repair

    Water heater installation

    1 More Service

    Water heater repair

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    5 years ago

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    5 years ago

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    Hawkins & Sons-Appliances

    Hawkins & Sons-Appliances

    2.7
    (18 reviews)

    Poor after sales experience…read more Hawkins was recommended by my cabinet designer so that is where we went with our drawings to pick out appliances. Having no experience with down drafts, blowers and how they are installed,we ordered what was recommended to us. Come to find out after the blower was delivered that there are various options for blowers that would be compatible with the down draft for various installations, some with 10" ducts and external installations, and some with 8" ducts for internal installations. No questions about installation were ever asked by the salesman. I have 8" joists in the basement, making the installation of the considerably more expensive 10" external blower almost impossible. Not to mention the extensive cutting of the block wall in the basement that would be required. Tried to do a return of the 10" blower and was told this is not possible? What?!?!? The only solutions offered were that they could try and sell it on consignment and take a commission, or try and sell it myself on FB market place. So I had to purchase another blower to complete my kitchen renovation and am now stuck with trying to sell the 10" blower to try and recoup some of my money.

    They were terrible. Our dishwasher broke when it was under warranty, and a man from their company…read morecame out and was almost verbally abusive to us. He also told us that he had a car break under warranty that hadn't been repaired in 10 months, and it was just our tough luck. We used this appliance store for years, but we never will use it again. They don't appear to care about loyal customers at all.

    Delaware Plumbing Professionals

    Delaware Plumbing Professionals

    3.2
    (67 reviews)

    Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

    Avoid this company at all costs! I called them during a highly stressful emergency when my sump…read morepump overflowed and my basement was actively flooding. When I called, they told me it would be a FREE ESTIMATE. However, another company happened to show up at the exact same time due to an online inquiry I had started. Because the other tech was already there looking at the pump, I sent the Delaware Plumbing tech away without him ever lifting a finger or doing a diagnosis. The tech immediately got aggressive and demanded a $65 dispatch fee just for pulling into my driveway. I NEVER signed anything agreeing to this fee, and I shouldn't have to pay a dime for a "free estimate" where zero work was done. When I refused to pay, things got disgusting. I called their office to sort it out and spoke to Linda, the woman who took my initial appointment. She was incredibly hostile and explicitly threatened to send me to collections over a measly $65! They even text-blasted a voice recording of my emergency phone call to my phone as a petty bullying tactic to scare me. Trying to extort and harass a homeowner while their house is actively flooding is predatory. These companies should be ashamed of themselves. It is disgusting--all about the money! Delaware Plumbing sucks. Linda and the rest of this company can kick rocks!

    Brandywine Heating And Air - hvac - Updated June 2026

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