Ralph (Service Manager) and Gabby make using this dealership for service and maintenance worth the commute. Honest approach and fair direction. Each time it's a pleasure to deal with them and paying a premium for their level of help. While I am not bilingual , it is said that Gabby is and that's a plus too in South Florida. She is easy to work with and helps with adding value. Ralph and Gabby are the service direction to take with all GM products. read more

I recently purchased a GMC Sierra from Chris Masterson in Delray Beach. I can honestly say, I have never been happier with any other vehicle than I am now. Chris was extremely professional and educating, and I'm so happy he convinced me that the Sierra was a great choice. He was 100% correct. I will send anyone and everyone his way if I have the opportunity. Thank you all so much. Freddy Alesi Delray Beach, FL read more

Ok, so round 3 as i needed to finalize my gap procedures and paying off my truck. I spoke to Dawn again who was and still is very nice. This time she handled everything personally. I did in fact get my gap insurance money back and I did get my truck paid off letter from the bank and she's also going to follow up with their letter as well. Then we talked about getting a new vehicle for the wife lol. So I changed my review again read more

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Ok we bought a new car and Dawn and Brandon were wonderful. It was a smooth transition but so so much paperwork you can plant a tree with so much paper! But I was so disappointed with no merchandise to either buy or look at ! I was so disappointed in the reaction of the staff when I mentioned it ! Bummer No hats no cups no shirts !! Oh well and no snacks, now signing the papers for the finance the communication has changed. The terms have changed. No one really communicates with each other here, it's very disappointing.. Dawn told us one thing and then we go sit with Pat, the finance gentleman. He tells us something different. Sometimes it's misleading. This company needs to be communicated with each other and get their act together. In this day age, every little bit helps financially we get one story, and then another story, they need to all be on the same page.! read more

I had a few issues with my car that I had to take care of recently. My usual mechanic was pretty booked up so I decided to go with Delray Buick GMC. Well they are undoubtedly the most expensive option when it comes to fixing your car, but they are also very professional and they do a good job overall. I got my car back in a day and a half and I was very pleased with the results. The bill was a bit of a shocker but at least I know the work was done competently. I'll stick with five stars for these guys. Definitely reliable spot for GMC repairs. read more

Bought a preowned car and David was our salesman. Very professional and personable. I would highly recommend him. My husband left some items in the car we traded in, and 2 days later he went back to pick them up. David had gone out of his way to retrieve them which he did not have to do. Also very happy with deal. read more

DANGEROUS SERVICE DEPARTMENT. Do not drive your family in a vehicle serviced here. I am writing this to warn the local community. My experience with GMC Delray wasn't just "bad service"--it was negligent and unsafe. I brought my parent's truck in for new tires and an oil change. After a week of zero communication from my advisor (Gabby) and a hassle actually picking up the truck, I finally paid and left. As I drove to my parents' condo, I started hearing a loud thumping noise. I pulled over and was horrified to find the front passenger wheel was loose. The technician had failed to tighten the lug nuts, and the tire was literally coming off the vehicle while I was driving. Thankfully it was me driving and not my elderly mother. When I returned to the dealership, the response was underwhelming. Yes, they sent someone to tighten it, but the management's follow-up has been nonexistent. The Sales Manager promised the General Manager would call me to address this major safety breach. It has been over a week of silence. This isn't an isolated incident, either. Past Experience: They previously left a battery cover unscrewed and rolling around the backseat. Past Experience: They ignored a check engine light on my parents' car for years, claiming it was an unfixable glitch due to OnStar (it wasn't; another random service check fixed it). There is a clear pattern of carelessness here. Mistakes happen, but sending a customer home with loose wheels is inexcusable. Do yourself a favor and find a trustworthy local mechanic who actually checks their work before handing you the keys. read more

Working with Joe Jones Jr. was Hands Down the best truck buying experience. Joe was knowledgeable, patient, and genuinely cared about helping us find the right vehicle. He answered every question, explained everything clearly, and made sure we left with exactly what we wanted. Dawn was equally amazing and we did purchase the GAP insurance. Zero pressure! Great Experience! Thank you to the team. We love our new GMC! read more

Jared Rubin was very professional in the purchase of my car. I feel I received a fair price and dealt with someone who was honest and knowledgeable about the process. read more

I reviewed this dealership in 2022 and we loved it enough to go back recently when our lease was coming up for renewal. I must say that from the time we walked through the door until we drove off with our new vehicle, it was by far the best experience we ever had at a car dealership. Most of the thanks goes to our sales associate Daniel Fielder. He made us feel comfortable from the time we met him and sat down at his desk. Sometimes going to a dealership can be a hassle, but not here. Dan listened to our "wants", took a look at our returning vehicle and scoured the inventory to find the car that best fit our needs. After finding the car we wanted, he was able to work with the management team to get us the payment that was comfortable to us. No pressure at all during the whole transaction, which is more than can be said for sales consultants at some dealerships. The delivery experience a few days later was just as rewarding. We came in, Dan greeted us, did a quick scan of our returning vehicle and had us sign. a few documents. He showed us the car again, having had it prepped and ready in the showroom. He proceeded to go over the features and electronics in detail making sure we understood how they all worked, spending the better part of an hour with us . He then showed us into the finance office where we met Dawn. She was just as pleasant and had us in an out of the office in no time, after having us sign all the necessary documents, explaining each one as we went along. Again, no pressure to purchase after market extras. After that it was a final goodbye to Daniel. He told us to call after a few days with any questions or just stop by With our new keys in hand we left the dealership to enjoy our new vehicle. Daniel was hands down the best sales consultant we have ever worked with. We would buy (or lease) a vehicle from him anytime and we'll be happy to make a referral to him, for anyone who wants a new vehicle and is considering a GMC. read more

i've been a customer here for years. When my lease was over, I tried to buy it out and I got nothing but bait and switch and the one department didn't speak to another department. Then they that I had to come in. It was a horrible experience and if anyone has ever shopped cars and been to Tesla, they got it all over and make it a pleasure. 3 days wasted time and wasted credit report. Never recommend this place read more

SCAM ALERT!! They literally painted over an issue under warranty and now say it's out of warranty even though the exact issue remains. Use a different service department. read more

Terrible experience with the service department. I scheduled an oil change service online, and I had my 17 year old son bring the vehicle in. The service tech Casey decided to up-sell my son on what he claimed were normal services at 15k miles. Total and complete misrepresentation to a young man who didn't know better. In the end my son was sold more than $400 in unnecessary and unscheduled services. I detailed my complaint in an email to Casey asking him to make things right, but he never responded. I've bought multiple vehicles from this organization and until now had positive experiences, but I will never do business with them or recommend them in the future. read more

The sales staff at Delray Buick GMC is phenomenal. Jordan, Kevin and Peter were professional and easy to work with. Transparency is key for me when purchasing a vehicle, and that's what I got. I've been a Ford owner for years with nothing but problems and excuses from the dealership. Im back in the seat of a Sierra and it feels good! R Stewart read more

Worst car experience of my life. My Hummer has lived at the dealer since purchase for never ending repairs. The roof leaks, any time I get it back, it is still leaking. Other misc issues from seat to tailgate. While the service manager is nice and helpful, clearly the product itself is defective or the warranty work is subpar. read more

Purchased 2nd vehicle in 6 months from Delray Buick GMC and Jim Fix. Process was transparent and did most of the work via email. Once I came in the store it was 2 hours from test drive to signing paperwork and out the door. I would recommend Jim and the Team to friends and family. read more

Terrible customer service. Trevor couldn't care less about his customers. He made me feel as I was the problem for my engine blowing up on the turnpike. Wouldn't help getting a rental and there was zero communication after my 2023 engine was blown. Took months to get my vehicle back and they didn't even clean it when I got it back. They must have had my Yukon parked under a tree and spent hours getting all the sap off the hood. read more

I was unable to purchase the vehicles I browsed but the customer service from Mo must be commended. He went above and beyond to ensure I received the best deal possible but I was, unfortunately, unable to follow through with the purchase. If you are looking to purchase any vehicle from this dealership I would seek out Mo. His customer service, patience, and professionalism are the best I've encountered in this industry, he's a 10/10. read more

Good dealer. I was able to do 75% of the work online and came in to sign and drive home. Mo made it easy to purchase my truck. Thanks again

I brought my car in to have 4 new tires put on! The Service staff at Delray Buick GMC is Top shelf, they do a tremendous job, and I highly recommend them! Great work read more

After waiting at another GMC dealership for 20 minutes before anyone even acknowledged my existence at 8am; and then finding the part i needed was 2x price listed on GMC's website... i called the parts department here. Kevin greeted me on arrival and was amazing. They had the part pulled and waiting; Thank you!!! JP was kind enough to put the part in for me and noticed a nail in my tire and fixed it. Customer for life. I live in jupiter but will be driving to you guys for all my service needs. read more

The Collision Center of Delray is part of Delray Buick GMC I would not recommend this body repair shop They are disorganized, sloppy and have very poor quality control. They couldn't find my vehicle, didn't know if the vehicle was on site or not. When I arrived to pick up the repaired vehicle there were three outstanding issues. They never returned my voicemails or messages taken by staff. When I finally got the vehicle back one of the the outstanding problems that they addressed with the fit of a rear light cluster left none of the lights (tail, break & turn signal) working. Frustrated by the many trips to the collision Ctr and being a retired electrical engineer I repaired the problem myself which was a poor ground connection. I had to make a total of five trips to the the collision center concerning the repair. read more

I found Delray Buick GMC when I was looking for a Subaru Impreza. I inquired about a 2019 Subaru Impreza through True Cars and was contacted by Leon. He came to Lake Worth to pick me up for a test drive. I loved the car and we drove to the dealership where I purchased the car. Pat, the finance manager took care of the contract and explained the different contracts available to me. Everyone in the used car department made a fuss over my little brown dog and treated me well. The next day, I received email from the general manager and the service manager welcoming me to the dealership. I recommend this dealership. You won't be disappointed. read more

The worst service. The best decision is to take the car to a good auto mechanic because they don't give good service here and after collecting the money they no longer care about anything at all. The worst service. The best decision is to take the car to a good auto mechanic because they don't give good service here and after collecting the money they no longer care about anything at all. read more

Absolute liars and cheats, do not give these people your business. I brought in my lease and was told all over mileage and wear and tear would be forgiven if I bought a new car with them. Spent 85k on a new Yukon to then 60 days later to get a 2k bill on the old vehicle. Salesman then claimed to be completely independent from the lease process, and there was nothing that could be done. Whatever they tell you to entice you to purchase a vehicle do not believe as it is likely predicated on lies. Proceed at your own risk. read more

Awesome service. We took an airplane here. They picked us up at the airport and was sooo nice. Greg helped us through the whole process he was excellent. Even took us to get food after the airport. Will definitely be buying from him again. The dealership is 5 star. read more

To be honest, I hate buying a new car. However, my recent experience with Delray Buick GMC and especially. Sales manager Craig Sabarese, my salesman Henrique Eduardo and Finance manager Dawn Edwards was beyond my expectations. . Not only do they offer a top quality product. Their customer service was outstanding. I truly felt that they were trying to help me the best they could and get me the absolute best deal which by the way I received. I would highly recommend them and I will be doing business with them in the future again. I wish I could give more than five stars. read more

Mo made our new vehicle purchase fast and easy! If you need a car just ask for Mo! Reliable kind and professional!

If in the market for a new or previously loved vehicle, stop by Delray Buick GMC and talk to John Tambone. Despite living much closer to another Buick GMC dealership, dealing with John was well worth the trip. Got the best customer service and deal. read more

I purchased my second Yukon Denali at Delray GMC. Both times dealt with Greg as my sales guy and Jordan as sales manager. Both are awesome! Greg is so easy to communicate with and has loads knowledge about the cars. I'm able to text him with any questions before and after my purchase. I had to special order my second one, which of course was a wait. Greg kept me in constant touch with my cars production through each step and even surprised me with an early delivery! Super stoked. Worked with Jordan on both vehicles as well. Awesome guy! Highly recommend Greg as your sales guy at Delray GMC! love love love my DENALI! read more

I did not expect to go home with a car when I stopped in to GMC Delray. From the moment we met Scott Robinson he was nothing but upbeat, attentive, kind and personable. It was very refreshing since this was the 6th dealership I went to that day. I've had my GMC Acadia now for a few days and I am in love with it. Scott went over all the features slowly and made sure I knew how to use them properly. Scott, thank you for making it such a smooth process. You have earned a customer for life! I will be sure to send all my friends and family over. read more

by far the best service i have ever received Bob in service is the best. They are honest and reliable unlike some other dealers i've been to. They are the best read more

let's start with my truck. i live in acreage fl which is 45 minutes away from delray gmc. Schumacher gmc is 12 minutes from me, i choosed delray gmc because of the elite service i received from Trevor in service dept . Schumacher gmc is HORRIBLE . after numerous attempts to even reach my service advisor at Schumacher i literly had to call the service manager at another location to even be able to reach my service advisor as to where my truck was and they couldn't even reach anyone long story short after 4 days and. Nothing fixed on my gmc i drive to shumacher on okeechobee and drove it to delray beach . i did the night drop on sunday , the very next morning i received a text confirmation my vehicle was in the hands of a tech and being looked at this was at 7:30 am, at 10:00 am i was advised that my vehicle computer chips just installed and they were going thru the vehicle for the " shift to park " issue. Trevor always answers his texts and always updates as to progress. after a few days of quality control to find the issue my vehicle was all repaired and ready to be picked up by Wednesday read more

I can honestly say that I have had nothing but good experiences here. Today we bought a second car from here in the last few months and Kyle Williams has been nothing but a pleasure to work with. These guys don't hustle you, they work honestly and even counsel you on what the smarter financial scenarios are based on rebates/offers, etc. If you need a buick/GMC come see my dude Kyle here. He will take care of you. read more

We bought a truck in May of 2021. It was the only dealership with a truck that wasn't charging a markup. We were very happy with our experience, especially the sales manager Jordan. The service on the other hand... avoid Frank if you can. Extremely rude and unprofessional. If you hate your job so much, do us a favor and quit. We will no longer have our car serviced here as we have a dealer over 20 minutes closer. read more

Request for a vehicle... Then it started the amount a text Messages that were sent after I replied that I was all set was unbelievable... Some gentleman by the name of John... Typical salesman... Even called him and still was berating on why I would not look at purchasing a car... Very poor business practices... Even called the manager which I believe his name was Mark and also did not seem phased that this was their common practice... read more

Went to buy a new car with my son. The salesman went on and on why they were charging $10,000 over sticker; the old "all dealers are doing it" total BS. We told him we had our own loan, and he told us the dealership does not allow outside financing - that's illegal. We left went to Ford got a new truck below sticker and used our own financing. No need to lie and cheat people. This place is the worst, the salesman was horrible. read more

Will never go to another car dealership! Exceptional job from every employee from the second I walked in to the second I walked out (5 hours later!) John helped me find the right car for me pricewise but also understood what I wanted in my car. I couldn't be happier! Thank you john and kevin from Delray Buick GMC for making my car buying process a breeze! read more

Delray Buick GMC - GMC TERRAIN - Car Dealers Near Me - Delray Beach, Florida

So I went to Delray Buick GMC and I was blow away at the amazing customer service. It was just impeccable. I didn't plan on buying my new car but Daris shows me a couple vehicles and knew absolutely everything there is to know about each vehicle. We took it on a couple of test drives and it was exact what I was looking for. He answered all my questions and paid very close attention to detail. They are truly genuine and very reliable. I would recommend this dealership to anyone looking for a car. You will not be disappointed! read more

Delray Buick GMC - My new car! - Car Dealers Near Me - Delray Beach, Florida

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Corrupt dishonest dealership, buy car elsewhere, they prey upon the elderly., padding their profit selling expensive unnecessary extended maintenance warrantiies, Buick already has a 5 year 60k miles powertrain warranty, have they no faith in their own product? Rude staff, zero paperwork provided in folder to explain expensive extended warranties or Gap insurance. Beware of trading in your car, you may have decent equity sell privately. Our 83 year old terminally ill mom crooked by Delray Buick, she was clearly unable to understand the ramifications of signing away her new condition low miles 2 year old car, lost all her equity,, had only 16k payoff now 43k for another 7 years...a terminally ill elderly woman who did not know what day/date it was, nor her own zip code, nor that the increased payment and extended finance term she cannot pay her mortgage may now be forced to lose her home....yet unscrupulous salesman and finance guy think she is capable signing for an expensive car. read more