Amin has done repairs on our refrigerator, garburator and dishwasher over the last 10 years. he is…read moreprofessional, respectful and super capable. Amin has been able to fix all our appliances in a timely, and economical fashion! most importantly, we trust him!

I have been with this Company for years,always happy and satisfied,highly recommend to everyoneread more

I should start off by saying I am new to the BC area and live with a very elderly gentleman who is…read moreextremely fussy concerning cost of repairs in home. That being said our dishwasher was giving us trouble so after looking at some reviews online I chose Tricity appliance Quality service repair. I spoke with Serge who asked me about the problem and for the model number of the machine. He sent his son-in-law Alex that evening with the right part for the job! He arrived on time with a mask on. He was friendly, obviously knowledgable and very informative as to what he was doing and why! I am so glad I chose them for our repair and plan on using them as my go to company for all my appliance repair! It's hard to know nowadays what companies are good and which ones are not, so I feel very fortunate to have found this company and definitely give them the highest reference I can.. Well done I hope your son-in-law gets a good Christmas bonus Serge

Prompt, reliable, knowledgeable, quality workmanship…read more We have a GE profile glass top stove that cost 2800. Five years ago. The 2 front element switches burned out. The stove is now a discontinued model. Solution appliance repair sourced out and ordered for us replacement parts. Temporary fixed 1 burner until the parts arrived. Trusted us with the order without deposit . Highly recommend and would not hesitate to contact or recommend to anyone

While my washer was being replaced, the installers brought to my attention that the previous owner…read morehad attempted an after market modification on my dryer that was unsuccessful. They had attempted to side vent the dryer to fit into the space but they did not properly seal the vent. The installers removed the rear venting panel and one could clearly see the exhaust pipe was not connected to the dryer...and the exhaust pipe was just hanging loose. The only way to do it properly was to take the dryer apart, connect the exhaust pipe and seal it all. The installers advised they could not do this type of work and it required a tech. I was referred to Solution Appliance and very happy that I was. The tech who attended was Stan, and he was professional and clearly had the KSAs to get the job done. He requested to first come view the dryer to confirm the issue. He attended and advised he had to take the dryer apart but that it was an easy fix and he would return later that evening to complete the job. Stan did return and did a great job in connecting and sealing the exhaust to the dryer. It was a very positive appliance servicing experience and happy to recommend Solution Appliance.

I emailed about my broken washing machine and they called back the same day. They gave me a three…read morehour block in which they would come the next day. Great technician fixed it in no time at all. Highly recommend and I will absolutely use them in the future.

Peter is awesome! Not many people would come out on a Sunday night, he's very good. And he will…read moregive you a good deal if you want to purchase an appliance

Had the technician Mark at our home to inspect a freezer issue with our Liebherr refrigerator…read more Mark provided multiple potential issues that could be the fault and provided options prior to proceeding with the repair, all of which were sensitive to the potential costs involved. As it happens, Mark was able to make the repair quickly and for the least amount of cost. I could not have anticipated a better experience and I'm very grateful that there remains real professionalism in the world today. It's hard to find. Thank you Totem and more specifically, thank you Mark!

Worst experience with repair services in my life. Plastic button broke off on our gorenje machine,…read moreservice person came out, charged me $166.95 to tell me they can order part for 9 euro and install it for another $100 if the button does not fix it, there will be extra charge for the board and labour still. All other repair services at least will give you service fee towards the parts and labour, this company will not. DO NOT RECOMMEND. EDIT: To insert the plastic button to the control panel will cost you the following if you decide to go ahead with the services. Save yourself $$$$ and do it yourself or call someone more reasonable. REPLY FROM THE TOTEM APPLIANCE - "The total flat-rate repair for this issue would be $259.00 plus applicable taxes."

Just home from vacation and went to wash clothes this morning and the washing machine would not…read morestart . Called Electra Fix at 10,30 and the technician named GUY arrived at 11.30 and problem was found and repaired by noon Guy the service tech was professional , polite and had to do some serious heavy moving to get the stacked washer / dryer combo out of a very compact space . He did this without damaging the hardwood floors and left us knowing the problem had been identified properly and fixed so we do not have further problems Certainly would use Elecrta Fix again for any appliance problems B Smith

If there were an option to give zero stars, I would choose it…read more I had a disappointing experience with Electrafix Appliance Repair. On Dec 31, 2025, I paid $126 for a diagnostic visit for my dryer. The technician performed only a brief inspection and concluded the issue was likely a thermal fuse without fully accessing or testing the heating coil. The next day, I received a repair quote of $641.81, which was in addition to the $126 diagnostic fee already paid (I did NOT proceed with or pay the $641.81). I later hired an independent technician who properly diagnosed the problem as a burned-out heating coil, which Electrafix had not tested. After I provided photo evidence and repair documentation, Electrafix acknowledged the misdiagnosis and agreed the $126 should be refunded. However, they refused to process the refund unless I signed a broad release waiving all current and future claims and agreeing not to post reviews. I declined, as this condition is unrelated to the refund. In addition, my dryer's front panel was found damaged and not properly seated after their visit. Electrafix denied responsibility. Based on my experience, I strongly do not recommend this company if you want to avoid wasting your time and money. I want to respond to the owner's comment and clarify the facts for anyone reading this: Your technician refused to reinstall the dryer's front panel properly. After I asked him to do so, I immediately noticed it could not be reinstalled correctly. When the independent technician later opened the panel, the damage was already visible. The independent technician repaired the dryer from the top, without moving the machine, and there was no need for two technicians. After your technician's misdiagnosis, your company provided me a quote of $126 + $642.81 based on that misdiagnosis. Following that quote, I cannot imagine what could have happened -- you would have charged even more for such a small repair, not to mention the time lost. I believe the $126 diagnostic fee should be refunded unconditionally. Your claim that the damage originated "from the inside" or from independent work is incorrect and unsupported, as the damage was present immediately after your technician's service. Disputing responsibility for damage under your care raises serious concerns about business practices. Customers deserve transparency, accountability, and fair resolution.

Came to our home to repair an old dryer and was able to pick up a new part and complete the job…read morepromptly. Friendly service.

We contacted Vancity Appliance Service to have the burned out bake and broil elements on our…read moreelectric oven replaced. Our technician was Zachary. He was very affable and fast working. After a quick assessment of the problem, he obtained the necessary parts and completed the swap out of both elements in a short afternoon. He quoted us a reasonable and affordable price for everything and we are very pleased with the results. The oven is back up and working properly. Everything was done efficiently and professionally. Zachary is a nice guy and a skilled technician. We wouldn't hesitate to recommend Vancity and Zachary. Thanks!

Maysam is a great guy and has quality appliances. As a building manager I will…read morecontinue to go to him whenever I need any appliances going forward !

We are 'senior seniors' with no car, and wife recovering from an accident…read more Our dryer finally quit. Save on Appliances is in Vancouver and we are in S. Burnaby, long way. Right away! I had a good feeling about this business and then reviews were good. We phoned the owner, Masami and bought an older, used dryer, SIGHT UNSEEN, arranged a fair price. Kudos also to George, completely reliable delivery. Both very good. Very happy with our dryer. You're in good hands here.