Used ZeroMax for a few items and they delivered it perfectly. No issues with their service. I…read morehighly recommend them

Excellent movers. Showed up on time. Gave a lot of attention to detail. Dealt with a few last…read moreminute changes on our part. The movers were prepared and very nice. Felt our personal belongings were in good hands and safe. Price was exactly as estimated. No hidden surprises. Couldn't have asked for a better move.

The help is usually very good and does try to solve any problems. However, a few months ago my…read moreinitial unit got infected with moths that ruined an orient rug that I had stored in my unit... It was so gross that the staff didn't even want to go in there... I did and it was awful. I moved to another unit but lost the expense rug since it could not be repaired... made matters worse my renters insurance didn't cover it since they looked at it as negligence on the part of CS and so upsetting... CS Managment did do anything either so I was just out on many fronts... To top it all off, as many have already said, they increase their costs too damn often it's insane... sure understand things increase but this is ridiculous... such price increases don't even make sense except just price gouging and feeling like they are holding us hostage in a way! I'm still using them but as others have mentioned, I'm not happy with their price increases either... 42% increases are to damn much!

There are things I like about this place, and some things I don't…read more Pros : the staff is super nice, friendly, and helpful. The place is always clean and well maintained. I feel it is also secure. Cons: They constantly raise their rates usually around 16 to 24%. On the unit I have, they just raised the rates (again). From last February 2024 to this February 2025, my rate has gone up 42%. When I first moved in, they had seven carts to help you move your items. Four have gone missing and have never been replaced. Now when I go there, I sometimes have to wait awhile for a cart, or leave and come back. And last, of the two elevators, one seems to go out of service every so often. I can deal with the elevators and the carts, but the steady increase in rates is too much for me.

Always great service and smooth process. Been using them for multiple moves and highly recommend.read more

Super easy and helpful to book even on short notice…read more I worked with Zura, Zura, Vako and Nika - they were so kind and positive and helpful! I was very nervous to pack up and move after living in my apartment for several years and they were immensely helpful! They got the job done from packing to loading to even helping me take out some trash after my cleaner last minute cancelled. They truly saved the day. My bf and I are moving again in August and UrBin will 100% be the team I call to help with my move!

Best storage in NYC! It's a family business, so the attitude…read moreis very different from all the big chains. They all are so nice, the office is always helpful and available to assist, the access is easy and the prices are great! They helped me manage a very stressful move. Highly recommend!

Friendly, supportive, and professional. What you want from any business. Was difficult moving from…read moreour apartment after 15 years. (Incredible how much you accumulate!) Burnest, Miguel, and Tuli made finding a place to put our stuff extremely easy. Love the welcoming environment of the office (free cookies and coffee!) and the helpfulness of the staff. The units are clean and they have all the carts and gear to make getting your stuff from car to unit pretty easy. Highly recommend!

Wow! I've never seen a storage place that is so neat, organized, and clean as storage post in…read moreJersey City. Valerie at the front desk was super helpful and professional. I couldn't imagine a better experience for something as vital but maybe lesser used as Storage. When you need it, you really need it! So it's such an amazing experience when you walk into a super reliable and trustworthy place.

I stored my belongings in a ground floor unit at Storage Post for years. The ground floor flooded…read moreduring hurricane Ida on Sept 1, 2021. Most of my belongings were saturated and ruined and I had to throw them out. Storage Post offered no compensation and even insisted on full payment of rent due til I gave up the unit at the end of the billing period in mid Sept. I was told by a mover that the building also flooded during Sandy. I would not recommend this facility, even on the higher floor, as i assume mold is present throughout the building due to the ground floor damage.

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​

They ruined my furniture and demanded a tip. The men who packed up and wrapped my furniture were…read moregreat but the ones who unpacked were awful. Dont ever use these people!!!!! They dont pay for damages and are very ignorant too. A lot of my furniture got damaged and even put stuff on backwards too. 2400 for awful service.

The WORST EVER! IF YOU WANT YOUR FURNITURE DAMAGED CALL THEM…read more Moved from Southetn Maryland to Greenville North Carolina, delivery was a one man show, paid over $4,000. and my husband had to help him to keep my furniture from further damage. Never was compensated for this, or for the damaged furniture. The company kept ignoring my calls until the insurance company of theirs "what a joke" offered me $30.00 thirty dollars for my antiques furniture. Also on the pickup that raised the price another $2,000. dollars from my original quote. This company should be shut down, LIARS! UNPROFESSIONAL and had the adasity to ask for a TIP. There is no rating for this company. NO

This is a review for the 491 Bergen St location of Storage Post. First off the building is…read morebeautiful and 2nd, Manny is amazing! I am currently moving out of the Uhaul on 4th Avenue/6th Street and wished I knew about this place before I spent thousands of dollars there. This space is close to everything, clean and affordable. Manny is a goldmine, I hope this company treats him well!

Went in today and it's usually a hand time, but today Jawad made it an exhausting terrible…read moreexperience!!! I spoke with a supervisor on Saturday. We made a plan. This guy telling me things that are certainly incorrect and he is very rude. Not to mention it took him 20+ minutes to open the door with another customer also waiting outside.... HORRIBLE