I'm going to try to make this short and simple. Ordered for takeout at 6am for breakfast, one of my orders was cheese and bacon tater tots. I come in and they say "we didn't have so we gave you fries". I say politely "is it okay if I get hash brown instead?" Because who eats French fries with their breakfast? Hostess goes to the back and I hear a lady yelling "ARE YOU SERIOUS? THEY DONT WANT THE FRIES??? THEY PAID EXTRA 99CENTS I GAVE THEM FRIES THEY REALLY DONT WANT IT????" Lady comes back out and says "so... we gave you fries cause you paid extra for the tater tots you really don't want the fries?". I say no can I just please have hashbrowns. I was purposely holding in my anger because I didn't want them to do anything bad to my food. Lady goes back to the back and again I hear yelling "are you serious right now?????" Mind you they had my number. They could have called to let me know they didn't have tater tots. I didn't care I don't expect 5 star service at Denny's. Until I came home and saw all my sausages were cold and raw on the inside. Thanks. Glad I didn't eat it and get food poisoning like a few of these other reviewers. read more

Denny's - American Near Me - Kapolei, Hawaii

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Went to register. Waited 10 minutes to be greeted by hostess. She had been busy talking story to other customers. Finally came. Said it would be 20-30 minutes to be seated. I looked left and saw 10 open tables. Looked right and saw 10 open tables. Was surrounded by people waiting. I might have looked back at her like she was crazy. She said they had only one waitress for each side of the restaurant. I left. Hawaii blows my mind sometimes. HIRE people if you need people. read more

We came to eat here after the hurricane. It was a little busy as people were hunkered down for 48 hours before, but we only waited about 12 mins which wasn't bad at all. It is a good spot for a quick brunch if you're hungry. They all work really hard to turn big groups quickly there. Everything we ordered was delicious. The Country Fried Steak with gravy, the Eggs in a Basket, the pancakes and French toast were all good. I would recommend ordering from the Value Menu for &2,$4,$6,$8 meal deals. Also, the cold brew iced coffee is a must! Parking lot is a little small/right but we got by! read more

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Most underrated burgers in town !! Need to try it , if you haven't already! The service is at the beach walk location in Waikiki is top notch ask for Auntie Mona ! She is awesome!! read more

First off I wanna say this Denny's is sketchy we call to place a takeout order they answer start off with the basic of taking a order first/last name and then tell us go ahead and order then say sorry we can except phone order you will need to come in person place a order. then we get there 5mins later after we hang up we stand around waiting to be helped for like 10/15mins we place our order we get a skillet/burger meal and I ordered onion rings with my burger she sales me season fries knowing there more expensive so she just up sales me on her own and they don't give me my receipt after we pay because she put in on take out bag so they know our order and then give us our food without the receipt I get to the car and check my order seen that I had season fries instead of my onion rings I go back inside then make me wait another 5/10mins and didn't even compensate me like with nothing just a sorry so shame disappointed in this place read more

So far so good at Dennys Kapolei.Donovan was our server he was attentative and very well mannered.The food was good and oh the hash brown was ono.I went Waipahu Denny's the service was good but the food wasn't as good as Kapolei Denny's. Right on Donovan he deserves a raise! read more

Young hostess; was told the wait would be about 15-20 minutes or faster because just waiting for bussers to clean the tables. Got seated about 30 minutes later. Waitress came to take our food and drink order 10 minutes later. Waitress was friendly and looks like only one working in our half of the restaurant. I ordered the 55+ omelette with hash browns and wheat toast; husband ordered 2 slices (4 pieces) french toast with no powdered sugar and coffee with cream and splenda. 30 minutes later, food finally came out but no coffee or water refill . Waitress came later to ask if needed refill (guess not server's job?). Our waitress gave us the best deal available for our meal (upgraded my 55+ meal to french toast and did side order toast). Thank you for helping us seniors out . Made our day! read more

Denny's - 55+ Omelette with Hash Brown and Wheat Toast - American Near Me - Kapolei, Hawaii

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- The Pandemic has created many shortages of staffing and restrictions played a big role in customer service, but I will give credit where its due. The waiters, waitresses, managers and cooks at this Dennys have been nothing less then phenomenal at providing service with what staffing they have. Sometimes we are easy to comment and pick on the waitress, waiter and staff, not realizing or thinking about the fact that at least they came to work and are trying to give you their best with what they were given to work with it. I commend all of these workers for having true grit in the food industry. Mahalo for all of your kind service and compassion to your customers. You know who you are. Keep up the good work, you are never forgotten and yes... customers do notice your hardwork and efforts Satisfied Customer read more

Went to Denny's March 1, 2020 at around 8pm or so I ate some nachos, Eggs over my hammy and a skillet. Nothing unusual, service was good, everything tasted as it should but boy was I not ready for what came after. Went home and about an hour or two after, I threw up twice, felt like passing out, went to the ER and found out I had FOOD POISONING!! I had to take a whole bag IV and Ondansetron which is for nausea. Only other thing I had that day was beef stew which ten others had and nothing. Not to sure if food at Denny's wasn't kept to temperature or what but just know that I wouldn't want to wish this on anybody. I know stuff happens but just to the cooks please make sure food is done right for the sake of the customers. read more

Denny's - American Near Me - Kapolei, Hawaii

Food was great and service was amazing! We went late at night, I got crepes and the strawberries were fresh and good quality. My kid had steak and it was cooked perfectly. My boyfriend enjoyed his brisket Mac as well. Our waiter was attentive and friendly. read more

Denny's - American Near Me - Kapolei, Hawaii

what has gone so wrong with this place? last night I went there around 9 - the place was only about 20% full. we waited about 30 minutes then was told we were next. this same individual then took care of two customers who were waiting to pay and then went outside asking a party of 8 to come in. I and my hungry grandkids left after i called the girl out. all I heard during the wait was people were on break or they needed to get caught up. get your act together or soon you'll close up - which would be a great shame. five years ago you were fabulous with great staff. read more

So having been to all locations of Dennys on Oahu the service at the Kapolei commons location was phenominal. Specifically want to shoutout a specific team member gavin. He made the experience unlike the poor experiences i have had at the other locations and having lived on Oahu for 3 years he made this dennys experience a memorable one. My girlfriend and i came for a little late night food date and he made are already special night that much more special and for that sir we appreciate you. Gavin you rock !!!!! read more

Denny's has always been a great place to eat....back in Michigan. Looking forward to the same kind of service but instead I was greeted by the Hostess, Tee, who would rather wear her RBF in place of a smile. After ten minutes of waiting we finally were asked if we wanted anything to drink. Wow! The waitress, Lia, was also horrible. She took our order, and when our was ready, gave it to us. That was the last we seen of her. Wow, again! Are all the Dennys in Hawaii like this? I know l wont be visiting this Dennys ever again!! I can get my RBF from work read more

Checked in at 10:20 pm, had a wait for table an additional 15 minutes for a table for two. Host sat us at a table close to kitchen entrance and left menus and walked away. Waited another 20 minutes and no waitress or order taken while can hear and see wait staff in kitchen area having fun. Got up and asked host if manager was present and was told manager was also in kitchen busy. Terrible service, lack of staff and no professional order. Need better training at this location.. read more

Made a mobile order at 9:28am (short stack pancakes, and biscuits and gravy) and the ready time in the email sent to me was 9:43am. I get to Dennys at 9:45am, they don't have the "on demand" parking stalls like stated in the email, I call for my curbside order, the nice lady puts me on hold for 3 minutes then comes back to say they still have to make my pancakes. They bring my order out at 9:55am with cold gravy and biscuits. VERY DISAPPOINTING!!!! read more

Your typical late night diner you go to after late night events. It's good for groups when you're hungry past midnight but be prepared to wait for a table. They brought back the value menu which is a nice touch and always have a large selection of menu items. Being the menu is very visual pictures, it's hard to make a selection when everything looks good. This Denny's is located in Kapolei Commons right across from Vitamin Shoppe. Most of the items can be ordered ala carte or as a combo which the side of eggs, hashbrowns, and sausage or bacon. I ordered the tres leche pancake combo and a single berry vanilla crepe. The crepe was my favorite and I wish I just chose the crepe breakfast instead. The tres leche pancakes were good but I wish it came with fruit or another type of topping as it was basically a cinnamon pancake with a milk syrup. The cinnamon roll pancakes may have been a better choice because it comes with a crumb topping. Food always seems to take a little while but I'm not sure if it has to do with how crowded the restaurant is or how many tables each waiter has to cover. read more

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My family and I enjoyed our dinner our food was awesome our servers was really great can't remember her name restaurant was clean it was a little slow for a Friday night which was good because our food didn't take long to come out my son ordered this dessert called a panuki I guess it's ice cream and cookie read more

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Food was ok. Service was also ok. There was so much food on the floor of our table that I had to ask someone to bring a broom to sweep it. Our table was also not cleaned well too. All this started our morning not really wanting to eat breakfast here. I'm hoping the next time we come, it'll be clean so we can actually have a decent dining experience. read more

Denny's - Crepe Creations Menu - American Near Me - Kapolei, Hawaii

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Both of us had the grand slam breakfast. Everything was delicious plentiful no complaints. We came at about 10:00 am and was seated promptly and the service was great. read more

We stopped by to have dinner and wait for the traffic to die down. We had a very attentive and friendly waitress, Kehau, who made our dining experience a very pleasant one. We will definitely be back to dine in again! read more

My friends and I have been eating here for awhile and the experience is usually always decent, but today's dine-in experience was especially great and we owe it all to our lovely waitress, Chrys! There were 8 of us, and Chrys was always checking in with everyone in our group to make sure we were doing okay and had everything we needed. We expressed an interest in the shakes and she didn't hesitate to share with us ways to customize a shake, which in all our years of going to Denny's, we had no idea you could do. I ordered a Twix shake and my friends ordered a Snickerdoodle, PB&J, and Snickers -- all of which were only 1 or 2 dollars over the regular shake price, and it was well worth it (I'm not sure tho if this is only something you can order through Chrys or not). Overall, extremely grateful to have had such a charismatic and mindful waitress the whole night! read more

Love this Dennys! Good food and great people too. Best dal n the island as prices rise everywhere.

Had the best meal here today and our server had amazing customer service & was so on it the entire time. He constantly checked on us too. I believe his name was donovan, thank you so much for amazing service and kindness donovan! read more

Breakfast at Denny's today... Vanessa our server was AWESOME!! Very friendly and always checking on us. Much appreciated.. I got the unlimited breakfast deal sorry 4got pics was hungry!! Ate it all fast...pix of ham sandwich w fries. Very tasty!!! Overall terrific service and atmosphere.. Years ago they didn't serve rice. ...BUT they got rice now!!! Yay!! Check it out. read more

Denny's - Ham sandwich breakfast and fries - American Near Me - Kapolei, Hawaii

The choices for health conscious people is excellent. There is a wide selection within the menu and the selections we picked were very well presented and very delicious. Service personnel are very courteous and knowledgeable of the menu selections Dining area as well as restrooms clean and well kept. read more

Cheapest Place for Breakfast! Location/Parking: The restaurant is located at the Kapolei Commons Shopping Center. There is parking in the front and the side of the restaurant. Food: I normally try different things from the menu. My most recent visit, I tried the strawberry and cream pancakes with white chocolate chips! It was delicious. You only needed a small amount of syrup for the pancakes. It also included two eggs, hash brown and either sausage links or bacon. Price: The portion sizes are great for the price! My husband and I spend around $25. Service: The service was good. We waited 10 minutes to get seated on an early Sunday morning of Father's Day. We didn't wait very long for our food. Waters were refilled promptly and all the condiments we would want was on our table without us asking. Overall, I will definitely be back for breakfast! read more

Denny's - Pancakes Galore! - American Near Me - Kapolei, Hawaii

My fav Denny's location! This Denny's is located in the Kapolei Commons shopping center; conveniently located right of H-1 and in the heart of a bustling shopping area. I love that even if this location is busy (mostly around weekend brunch times), the staff does their best to keep things moving. The staff here are very friendly and always give service with a smile! I'm always on the look-out for keto or paleo meals (anything higher in protein and lower in carb), and I love that this location offers that! They even have avocado slices on the side for those needing an extra healthy fat bomb! Recently I tried their new pot roast platter (I went with the lower carb option of broccoli and squash). It was very tasty and tender and was also a nice change from my typical eggs+meat fare. Will definitely have this again! Also, parking is pretty plentiful at this location, and even if the restaurant lot is full, the Kapolei Commons area at large has plenty of parking. I love coming over here especially after a Saturday movie matinee. We just walk right over from the theater. So convenient! read more

Denny's - Pot roast platter with healthy low-carb veggie options. - American Near Me - Kapolei, Hawaii

We have been coming here for YEARS and Chris (Chrissy) absolute best. She always surprises us with her home made, special milkshakes. She always is happy to see us as we are to her and seeing her there every Friday and Saturday just makes our days that much better. She's an amazing waitress and goes far beyond what we ask for and she's even a more amazing human being. Blessed to have her. read more

Denny's - American Near Me - Kapolei, Hawaii

The food is consistent with the quality at the Waikiki location. We came here for dinner on Saturday and there are plenty of tables open. The food took the usual time to get to the table. The check had an extra item we did not order and we had to dispute it at the cashier. But I can understand why it happens since our waitress is taking charge on many tables. This location is short on waiting staff. read more

Denny's - Hearty slam - American Near Me - Kapolei, Hawaii

This is one of the better Denny's I've been to. The staff at Kapolei were working real hard to wipe down tables, sanitize the menus, etc. you could tell that was what was keeping them busy. I had an Oreo milkshake, a burger and some onion rings and everything was good. I was impressed. I'd like to recognize our waiter today, Mouauia. He did an excellent job taking half of the restaurants orders, serving (about 5 parties) and doing the cash register. He didn't seem overwhelmed at all but was bussing ass! Thank you for the great service! read more

Mmm yummy pancakes and bacon! Decided to try out Dennys with my daughter. (Had a little daddy daughter date). Staff was welcoming and nice. Parking was great and food was fresh. My daughter loved her pancakes while I ate her bacon (she's vegan) and I enjoyed the classic American breakfast and an orange juice. Highly recommend! read more

I guess it's time to do my 2 cent review on this national chain. It was early morning 8:30am when strolled in. Not much going on. Staff was really friendly, everyone had a smile although they were gossiping. I ignored it. We were seated immediately. Loved how it was very clean. At other locations, in other states, sometimes they clean the table after you sit. Well, that was awhile back. Ordered coffee immediately. Mom liked it because she was feeling cold. She decided to get the pumpkin cream wheat pancake breakfast that comes with bacon, eggs and hash browns. I ordered the Super Berry Pancake breakfast. Comes with the same. Service was excellent and served efficiently. We were in awe when the food was brought to the table. I thought everything would be on one plate. Pancakes and breakfast meal. Nope, four plates came out filling the booth table. The eggs were good. Slightly fluffy and a little salt for taste. Crispy bacon, delicious, not over cooked. Hash browns were okay. It's not something I care for but I scarfed it down anyway. Now, I love blackberries and this was really good atop the pancake. There was a good amount too. It was sweet enough so I didn't add any syrup. Why ruin a good thing I say. I haven't gone to Denny's in over a decade. I avoided them here on the islands. We came here because we wanted something new to try. I think we'll be coming here a little more often now. read more

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My best friend and I had breakfast here at Denny's Kapolei. Outstanding customer service, food arrived on time, and most delicious meal for hands down. Ambiance was point, AC nice and comfortable, and the restaurant is nice and clean. For visitors visiting Honolulu, it's worth the drive to the Best Side! The West Side. Mahalo! read more

Blustery weather today in Kapolei......hungry for breakfast....DENNY's is our choice.... the parking was good....luckily no long lines...... Covid protocols in place: Signage with Masks must b worn Sign in upon entry (name, address, cell phone # Social distancing adhered to. Waited 15/20 Minutes Manager Lani greeted us, seated to a clean table Server: Janica promptly greeted us warmly, offered drinks, n gave us a few minutes to look over the menu. We made our choices, asked for crispy hash browns, eggs med over. Waited 15 minutes orders were made per our instructions. Our server was consistently outstanding with her service, always smiling n never forgets to ask how we are doing.. My BFF Glenda n I like going to Denny's Kapolei for the consistently good breakfasts n great service. Shout out for another awesome server: Tasha, Personality n lots of Aloha Spirit Yes, this a awesome 5 ***** REVIEW!! Aloha, stay safe, b well all PS. Noticed Mgr Lani, servers, continually wiping tables, front door areas. Good job folks. read more

Whenever I eat here it always feels like I'm among family. Great food and awesome service! Family friendly ambiance. Tasha is always on her A game! read more

Our favorite breakfast date spot! We're always greeted like we're family, and the food and service never disappoint especially the hot coffee and pancakes that brings so much happiness to this foody. Mahalo to Lia, our server, for always having a smile and making our breakfast dates perfect! read more

With coming to Dennys after work, this place is the spot for late dinner. With the fantastic service from Chrys, making sure our drinks are always refilled, to making sure everything is good; this is our server we always see. Try asking her for her secret menu drinks, which she specializes in. Highly recommend her as a server, and she never disappoint! 10/10 service always read more

We came here at 10:30 at night and it was surprisingly semi-busy. We got seated after about 5 minutes of waiting. The booth was clean and comfortable. We ordered two slams and an appetizer. Our waiter was very friendly and checked on us consistently. Although it doesn't look like much, we were STUFFED after eating all this. My personal favorites were the fries and the buttermilk pancakes. The fries were light and crispy, as they should be. The buttermilk pancakes were very fluffy and delicious. It comes with butter on top and the waiter provided us our own sanitized container of syrup. The egg tasted very buttery, which I wasn't a fan of. I also asked for over medium eggs but it was more like over easy. I wish I had gotten hash browns instead of bacon to help soak up the extra yolk. The chicken tenders were nice and hot but I felt like the flavor came more so from the sauces we dipped it in and not from the tenders themselves. The skin was very crispy though! Overall, I would rate this a 4/5. It's great for a late night meal read more

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Staff is attentive and very friendly. Food is always fast and hot, portions have definitely increased! Restrooms are clean and staff is always keeping busy by cleaning the dining room. They have the daily deals menu here ! Not all Denny's carry this menu so this is super awesome! read more

Wow.... Just wow.. the Cinammon Pancake was omg... it was so good, the fluffiness of the pancake topped with the drizzle and syrup made for a scrumptious combination, our sever , i didn't get her name but her service was without imperfections , definitely will come back again.... wow. read more