Walked into the building. Was not greeted properly. Stood there for 5 minutes. Was finally seated waited again to order drinks. Finally ordered the food was tasteless look good had no flavor. Wasn't offered any refills on the drinks. Had to ask for the bill. It wasn't busy with customers. Definitely will not be back. read more

We have been here for over a hour and still have no food and the battery in smoke alarm squeals every few minutes which is so annoying. I've never been to a Dennys this horrible. read more

We decided to do breakfast this morning and went to Denny's. I use to eat a Dennys all the time when i lived in Hawaii. After all the rumors circulated that we were getting one here in Lake Charles La I was excited. The place is extremely nice and clean and I love the bar stool seating like in the old dinners. The service was fast and Didnt have to wait long to be seated. My fiance order fiance order the Grand Slam and chose the items he wanted and I got the Grand Slamwich which has bacon egg turkey and ham on bread grilled with a maple spiced spread with hash browns. It was so delicious and a lot of food. I couldn't eat it all. The server was very nice and helpful on selection. The menu is fairly big with a delicious assortment of Burgers. This was my first time eating at Denny's but I will definitely be back. read more

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Brie is one of best waitresses! She was checking on us and very attentive to the coffee refills

We were sat promptly and our server Reatha immediately took our drink orders. The kitchen was bit backed up as they were busy on a Saturday morning, however our server Reatha kept us posted on the status of our order and even offered our son goldfish to snack on in the meantime. Reatha made sure were taken care of and we will return! read more

We went to dennys on Jan10 2024 at about 11:20 am. The address is 635 W Prien rd, Lake Charles,la. This was our first ever going to Dennys and my last time. When we walked in the lady asked how many was in our party wetold her and she had the guy set up a table for us and we were seated. Well we waited and waited for a menu. The lady walked by our table a couple times but never asked if we needed anything. After about 5 minutes the guy comes to take our order and we told him we didn't have a menu to see what we wanted. Well I was already mad so all I wanted was a coffee because I figured if it took that long for a menu how long would it be for our food. Well I waited another 5 minutes just to get a cup of coffee even after people that came in after me got their coffee. read more

service was absolutely terrible, got out food before we even received out appetizers( which was brought up to the waitress multiple times) bruh just got to waffle house honestly read more

All of our food was over cooked .The service was lazy and not welcoming . The floor was greasy my mother almost slipped.

This place is under very bad management a few employees try so hard and others are like blah the place is very unorganized the food quality is not good I been to many dennys across the USA and I had to post a review on this one because my food was horrible I will not recommend it read more

What a shit show of an experience. Our server was great, I'll start there. The kitchen and management on the other hand was a nightmare. We had the slam specials our bread was wrong and not even toasted. The bacon wasn't cooked completely and my husband didn't get his food. It wasn't ready until we had all had finished our food. It was still an arguement with the the kitchen as well as the food we took to go that wasn't cooked properly either. Instead of the manager diffusing the situation with us directly, it was if she really didn't care. Looks like our server walked out after this happened so I didn't even get to tip her and wasn't trying to leave it on the table as I'm sure she wouldn't haven received it. What a mistake going to this place! read more

Worst Fucc' Skillet Ever, the tablet was dirty and the two tone hair lady watched as we cleaned it. The silverware was dirty and had water spots. Ms.Blu was awesome and amazing. Do better on the Skillets, they're a hit if done correctly. read more

Denny's - Their skillet, wasn't no mushrooms and the tomatoes weren't Red-Grape Tomatoes. None of this was stated when ordering. - American Near Me - Lake Charles, Louisiana

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I will give them the third star because they has some hard workers that were passionate about doing there job. It seemed one of the only places in all of Lake Charles you can actually get a breakfast table at without waiting an hour. The food was typical Denny's fashion... good enough for a family breakfast. If they had some management that could balance the work load better for the servers and front personnel, they'd have a way better business. read more

Food was good but hearing "F**K...... "MotherF**K" over and over loudly coming out of the kitchen the whole time we were there was very unpleasant. Absolutely no respect from the Kitchen Staff or the Management and other staff who just stood there and listened to it and said nothing!!!! Don't bring your Kids here people. Again... Food was good... Just get it to go if you want to sit and enjoy it read more

If I could rate -10 this place I would, me and my family waited a very long time to be seated and on top on that we were waiting more than an hour and a half with out even drinks , when we said to our server that we were about to walk out she seemed careless , I have been to many Denny's and don't get me wrong I love Denny's but this location specifically sucks ! When we walked out I approached the manager to let him know how bad our experience was but he didn't even do anything to take care of us right away and make us stay ! What a way of wasting your time ! Will never come back ! It's frustrating and disappointing... read more

Greeted as soon as we walked in with a friendly smile. The Grand Slam of breakfast is a correct statement. Extra crispy hashbrowns (yes I ordered them extra crispy), tender eggs, bacon and sausage and the best pancakes. I love Denny's, but what made this one different is our waitstaff, Sharon, knowledgeable, friendly and smiling. Thanks for making our visit a nice one. read more

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I arrived at a local casino resort, to find that their restaurant was ridiculously overpriced ($18 for eggs, bacon, toast), so I decided to see if there was a Denny's close by (I would have even gone to one further away, if I had too) and I found this one. The staff was very friendly and every morning, I had a different waitress, they were all nice, polite, and accomodating. The restuarant was clean and inviting as well. Every morning, I had the same meal, eggs, bacon, sausage, hash browns, biscuit with gravy and a diet coke. The food was always prepared the way I like it it and it was $12 cheaper than the casino's breakfast cafe. I will be back. read more

My waitress was slow and didn't seam to care to be there. She slowly walked around with her hands in her pockets. Took well over an hour to get a Denver omelette. Other staff had to refill my coffee. When I did get my food it was ok but the hash browns were very greasy. I overheard another waitress tell her customers that they had a breakfast special, my waitress never said a word about it and it sounded good. I don't think I will return to this Denny's. read more

I'm not sure exactly what's going wrong with them, but I've been there twice now and found the service utterly unsatisfactory. The first time, during the lunch period, I waited six minutes before realizing that I had slipped between the cracks in getting a waiter, and that I wasn't going to get my order in fast enough to place an order, eat, and leave before my lunch break expired. The waiters were slow and disorganized. More recently, when I ate there for lunch, I placed my order as soon as I sat down, was given a drink - and then sat among four other tables, all of whom were waiting for food, for about forty minutes. I don't know what happened. I don't care. I'm not going back. read more

the pancakes were really good and the chocolate pancake balls were good!! Kristen was our waitress, good service!

We enter and on left it had 8 customers and nobody on right side. We requested to sit on the left side to watch TV. But manager didn't want to let us sit on the left because the waitress had 8 people to wait on and the other waitress had no one and she could wait on us faster. But we requested to sit on the left side by TV. Is the customer request and right anymore. Bad Management. She could have help or the other waitress could help. read more

Do not go here. I came here after my cousin's graduation since it sss nearby and It took FOREVER for me and the rest of my family to get our food. I waited 20 minutes on a Coke. I had ordered the Bonesless Chicken Wings. Since they were out of chicken tenders, and mozzarella sticks. This was around 9pm so I guess I understand why they were out. The Wings sucked. (Bufalo style) they were dry, flavorless and, had no Bufalo sauce on them. I was literally served a chicken nugget. So spend your hard earned money at a place that's actually worth it. read more

Takes too long to fix food. On multiple occasions I have waited 30 minutes to 1 hour for food, only to receive the wrong order. The female manager never seems to care that you are waiting so long and seems bothered when you ask her to check on your order. At least offer a discount or a free appetizer. Not a good place to come if you are on your lunch hour. read more

If i could give it a lower rating i would. we were seated and didn't have our drink order taken for 10 minutes which normally wouldn't be a big deal. We waited an hour for our food as everyone after us got their food except us. This is obvious discrimination due to me being Native American and i will not visit again. read more

If you like Dennys food, come here for that, but don't expect service. I've been here a number of times and it's always the same. They will not come by your table after dropping off your drink or your food. Want more coffee? Too bad. Syrup for your pancakes? Grab it off another table because you certainly aren't seeing your waitress again. I guess that's why all of the other breakfast restaurants in Lake Charles are always so busy. read more

Waitress was less than happy to be there. She even managed to call my one year old dirty. Food took forever to get out and was not good. Compared to other chain breakfast places I can honestly say it's the worst in my opinion. Good luck. read more

My husband and I stopped in here for a lunch on a Thursday. They were pretty busy, but we were still seated right away. He got the Spicy Siracha Burger and I got the Build-Your-Own Burger again and we both loved them. They are delicious. I added Avocado to mine, but it wasn't worth it so next time I'd just add Bacon. We would both definitely eat here again. read more

Well I was gone forgive these people for forgetting we were here then I made it to my vehicle to realize something else was missing spoke to SUPA or whom ever asked for a complimentary drink for the inconveniences he said .....no we can't do that ... but wE can forget Orders but not accommodate for inconveniences .....call corporate is what he said read more

Great service even with it being super busy. Food was good. I went for brunch and tried their bloody marry it was spicy like I like it

I thought it would be good but the service took too long and the food they served did not look like the ones on the menu.

Not practicing social distancing...eight females all sitting at counter next to each other. Meal was served before my coffee?? Reordered Texas toast..see pic. First order was cold and not toasted. I like my veggies in omelette cooked but not burnt. Gnats flying throughout. Restaurant was not busy at all but service was very poor! Not a good dining experience for my teenage granddaughter and I (she treated) plus the cost of Lyft. read more

Horrible service girlfriend got food poisoning took a while to even get our drinks chicken fried steak gravy was old and nasty

Ordered two prime rib Cobb salads sent back for slime lettuce and cold prime rib. When came back lettuce was good but prime rib is still cold. Called manager told him he said he would get it him self. Finally got a tea refill, and they gave unsweet tea. Manager got the prime rib hot for me. Now all we need is sweet tea. Alright they finally got it right so have to raise the star lvl from 1 to a 3 read more

This is the most terrible Denny's I've ever been to. We sat for 12 minutes in our table without being acknowledged and then we left. The worst. read more

Skip this establishment entirely. The service is atrocious, orders were wrong, we asked for some extra napkins and since we had to ask twice, she brought us a four inch stack, attitude much? The floor of the whole place was filthy. There are too many good food places in Lake Charles to spend money here. read more

This is my first time at this Denny's and due to some previous reviews, it was my third choice for breakfast. After visiting places 1 & 2 and saw that they were super busy, I came to Denny's. I sat at the bar and Ms. Geneva was my waitress. Can you say excellent customer service!!!??! I work in the customer service business and to have to the someone like Ms. Geneva help me out today, I couldn't have picked a better place to end my weekend getaway. Another amazing note I saw was the manager Mr. AD; he is what I call a leader. He dispatched each order from the window to all waitresses and reviewed each order before leaving the window. He caught several items missing from a few orders but guess what..? The customers did not know because their order was reviewed properly. AMAZING job!! When I come back to Lake Charles, this Denny's will be #1 on my breakfast. Good job to all! Keep it up! read more

To start with we had to repeat everything two to three times to the person on the phone. Even though the order was repeated over and over, it was still wrong. Ordered a kids meal cheeseburger with hash-browns. There were no hash-browns and no cheese on the burger. We had a crying child because they could not get a simple order right. Just because it's a kids meal does not mean it is not important. We also ordered a side of bacon that we did not receive. Is this how you make money? Charge people for food that they do not receive. read more

This is a poorly managed restaurant. It goes beyond pandemic staffing issues...it's dirty. Not up to cleanliness standards. The owner most definitely has his head up his arse. Nobody in their right mind would continue to operate this way. One cook should have easily handles the 11 people that were in the restaurant and no...it doesn't take 45 minutes to cook and deliver eggs Benedict (without the ham, mind you)...the only bright star in the whole restaurant was the waitress...she's barely keeping this place together...but to no avail due to other lazy staff. You don't leave the wet floor signs out all over the restaurant when the floor is dry...put them away...bus the dishes immediately after the patrons leave...one table that Is tall and long in the center, clearly was the staff break are with their stuff...food..etc on it.there is too much wrong to list on here... owner/manager, wake up...start managing. read more

First service was amazing . The waiter checked on us throughout our meal but not too much to make sure we had drinks and were ok . Was honestly one of the best waitresses I've ever had , very friendly . The restaurant was very clean and fresh . Our food was brought to us shortly and was fresh and hot . Overall was a great experience . read more

Slow service! And then we got skipped really? Ok... the atmosphere here just isn't friendly or kind, the employees look like they hate working here... so sad! Rude hostess who shouldn't have an attitude when you are coming in with a smile and greets you with a face of "why are you looking at me? , ugh!" Well I'm sorry! America's Diner, I don't think so! read more

The food is very good, I usually order pancake, I tried the tres leches pancake breakfast , very delicious and the coffee tastes great!