To be sure I have the right location and we give credit where it is due, it should be for Unit #1202 on 804 N Lakeshore Dr. The food was great as usual for any waffle house. The diner was clean and the staff was attentive to clean immediately after the customer(s) departed. But my main reason for taking the time to write a review is because this staff was totally in synch. They had such a jovial attitue. And just worked well together. We were greeted with a welcoming smile. Given the time needed to make our choices. This team could have easily been moving to the same tune of music. They were so nice and did not fiddle around, but got the food right out. We had been traveling for 7-days and I wish all other places we had stopped by to eat was as inviting as this group was. I strongly recommend this stop and enjoy their staff. read more

Worst Waffle House food I ever had... Barely any hash browns and the waffles suck. The cheesesteak was okay.

This location is fabulous we literally walked out of the location 25 minutes away from this location because the service was so terrible so we came here and we're so happy we did. The service is AMAZING, the employees are sooo friendly. They definitely turned my night around after dealing with the terrible people at the other location. Ohh and to top it off the guy here makes PANCAKES and they're absolutely delicious to top it off they surprised my son with a pancake with happy birthday we will definitely be back here every time we travel to and from Texas and Louisiana. #dahouse read more

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Place was super dirty and gross. The workers were just playing around burning eggs and being late on all food. Heard multiple tables keep having to ask for their missing food. Definitely will not be coming back..yuk read more

Great food, friendly staff, and right off of the interstate! Perfect for our family traveling!

What a horrible place- never acknowledged- empty tables are all dirty- employees just chatting with each other- no one to check out- place is filthy- left after 15 minutes of never being helped read more

This was my first experience at a Waffle House and I felt for the price it was a good deal. Food was what I expected everything though could have been warmer. Everyone working there said hi. I hope I can make it back there someday. read more

Waffle House - Typical waffle house. - Breakfast & Brunch Near Me - Lake Charles, Louisiana

While we usually try to hit Mom & Pop's sometimes it's just quicker to go with a chain. That being said this is an awesome Waffle House - clean, good food, friendly and fun staff. We had lunch and the staff was awesome with everyone that walked in. While you could tell they had a lot of regulars they were just as friendly with newbies. Great recommendations on lunch options, I usually stick to breakfast. read more

Literally the BEST service ive ever had at a Waffle House. Everything was so clean, and the staff worked so well together. Thanks for the best experience! read more

Trucker... so I know a good Waffle House from a horrible Waffle House. This one is filthy, and poor attitudes and cook. Manager is trying to push her people into better. But she's working with a horrible bunch. read more

Ashleigh is the best!!! She was very attentive, funny and genuine. The staff seemed to have good rapport with each other. Good vibes. Whatever Ashleigh's getting paid, pay her more!!! read more

My friends and I had a great first experience at waffle house thanks to Kristen, she was very personable and professional. My boyfriend and I had never tried waffle house so we were excited to finally be dining there. The rest of the crew were great too; smiling, cleaning, and even checked in on us knowing it was our first visit to a Waffle House. We ended up going back 3 times during our stay in Lake Charles and each time we were met with the same warm welcome from the staff. (That was two months ago) Fast forward to this past weekend, we found ourselves back out in Lake Charles and were delighted to see Kristen and some other familiar friendly faces from our previous visit. Same as before food cooked fresh in front of us. Everything was as good as it looked, very generous portions (compared to ihop, dennys). I cant speak for other Waffle House locations but this location has a great staff who take pride in serving great food. read more

The food, atmosphere and staff are definitely worth a stop at waffle house. Waffle house is not fast food... It is good food! All BS aside after consuming the delicious food they produced it's no wonder we are hitting the gym like they owe us a special pass for getting all inner national by relating to what is probably the oldest cultural food. In the end happy to be home, looking forward to squeezing in to my skinny jeans and encouraging my Fam to be the best they can read more

This place never disappoints! Food is always excellent! Day or night!! I've been coming to this one for many years! And unwilling continue to come for as long as are open !! And the coffee is always perfect!! read more

Waffle House - Fiesta omelet , hash browns, and raison toast. My favorite breakfast at waffle house! - Breakfast & Brunch Near Me - Lake Charles, Louisiana

Nastiest Waffle House ever!! Menus were sticky, counter was sticky, dirty rag on counter. We were a party of five and sat there for TEN minutes at the counter. No one acknowledged us. There was one other party in the place. We left without eating. Place was way too nasty to eat there including the people. read more

Not a very good place to go. I got my waffle 25 minutes after I received my eggs and hashbrowns. Was asked if I wanted more coffee and I said yes but he never brought the coffee as well as the artificial sweetener. Won't be coming back here at all. read more

Honestly, it is really hard for me to give 1 star, but I had to from a recent visit here. I am not sure if the whole crew was just out of sync or were tired from serving two football teams, but myself and a friend came in Saturday morning at 7 am as we were traveling through the area for a charity event. We were staying at the nearby Days Inn. There were maybe 10 people as customers and one lady getting a to-go order. It took about 15 minutes to get someone to ask us for drinks, then when they did they assumed the order was for both of us and brought it out even though they never asked us. My friend wanted coffee and water and I wanted orange juice and water. What we got was two coffees and one water? How does that equate for two people? Once we got the drinks fixed, the OJ came warm and the water with no ice. I asked for tea, but she said it wasn't available because they have to make a batch every 7 hours or so.. but no one was making one right now? So I relinquished that request and forgone it as an option. Next we ordered our food, it finally came out. Simple steak and eggs and potato and eggs (scrambled). Oddly, we got our food cooked, but not hot? Really odd since I just saw them cook it... Overall, we slurped down what little cold food we got, did not dare ask for refills, and chugged down our warm drinks (OJ included). We paid and I still left a good 20% tip because it is what I do, but I will guarantee that I don't think I will stop here again and would rather eat at the free breakfast of the Days Inn motel just a mere 1200ft away (I went back there to get my OJ fix and they had refreshingly cold milk. OJ, and apple juice thankfully) It's been a long time since I'd been to Waffle House and I think I now see why. read more

My experience here was less than. Wasn't busy at all and you'd think the servers just acquired a spring break load of people all at one time. For starters it took up until the time we got our food in order to get our drinks. Then another five minutes to catch her so we could get some straws. The bacon didn't come with our meal when it was supposed to so we had to wait on the cook to finish smoking his cigarette before getting bacon. The bathroom was absolutely disgusting. Eeek, will never go to this one again. read more

Waitress was nice, but our booth had ants crawling in the window seal, one of our over easy eggs was broken so the cook made another one. Bacon was not cooked good too little hash browns. And to top it off my Sweetheart had a hair in his food. Just as I noticed the hair a employee was walking around and also saw it. She said oh I was passing by at the right time, who was your waitress. She gave us 15 percent off the bill, and coupons for our next visit. Of course we will not visit this location again. We are locals and we will visit the Thorn Rd Waffle House in Lake Charles, the food is good the restaurant is clean the staff is great . My recommendation for Lake shore Dr is to clean up, make the employees wear hair nets, get the cook more training. read more

Waitress was lazy and passive aggressive. Food was fine. Still tipped 3$ on my 6 dollar tab, won't be back

I have had the opportunity of tasting the food at this place a few times in my life although food I really good customer service is bad. This is the second time I come to this same spot with my family in the last two years because I don't live in this city and has been a bad experience. Tonight we arrived and place was a mess, all tables dirty with no people on it. No one to clean and no one to take orders. They didn't even greet us when we arrived. They ignored us and got tired of waiting for someone just to come to clean out table. So we left. Seems they don't care about who comes or goes into their place. read more

One of the best waffle houses we have eaten at. The only problem i had was the morning manager sitting at a table with some other customers talking about the other employees, 2 in particular. I over heard her tell those people that those two employees were weird. Shame on you. Just because they were older than you doesnt make you any better than them. read more

This place is horrible. I never write reviews but this place was awful. Salty food, employees so unprofessional you can hear them all screaming at each other and getting frustrated.. read more

Fun times great conversations and even better service! And to top it off the food was great!!

First time at a Waffle House. Waitress, Jeannie, was very friendly, helpful and fun too. Food was great. I had the $7.70 bfast special: waffles, sausage, hash browns, toast, and two over-medium/well eggs. When it comes to eggs, I'm super picky. I like the white cooked very well and the yolk still runny. The eggs were just right. Stop by and check it out! read more

Dear Waffle house quality control... Please make a visit to this franchise. IF this was my first visit to a WAFFLE house, I WOULD never go back. I have eaten at a lot of these for breakfast, but I have never seen a place that couldn't get an order this bad! read more

The very first time I tried this place, I thought it had good service. So I opt to try again later in the week and then another week, hoping it'll be better. It seems like nobody wants to work and do their job. We stood inline for about 30 min and we didn't get to even sit down. Tables not cleaned, it was open but nobody came to clean it, unorganized from the get go. The 3rd time is not a charm. Tables were still open but still not cleaned. Had to force myself to sit at a dirty table before getting a response. . Floors needs to be cleaned, trash on the ground, slippery as f$&@ too. This place is decent. All it needs is good management. 1 star is well deserved. I hope your visit is better then mine. read more

Pros: Wait staff was nice. Food was very good. Cons: Aging building. Parking lot is shared with an adult store. read more

Me and my family walked in and sat down, looking at the menu, after 10 minutes we still were sitting waiting for someone to greet us and maybe get started with drinks. Waiters and waitresses were standing around talking to each other and a few customers that were there. One waitress walked by us about 3 times without stopping. I finally decided to leave my wife said we're leaving, you walked by us 3 times and didn't say anything, she said oh Sorry. We're going to Cracker Barrel and she said "ok by". I refuse to give them my business ever again, shows their leadership. read more

Our family of 4 ate breakfast here about 10:30 Sunday, 10/14/18. The food was good, hot, and plentiful. Our waitress Janie was great and we enjoyed comic relief from another waitress, Jeanne who was quick with the one liners. The manager Jeff was friendly and accommodating despite it being a busy Sunday morning. read more

Was worried based on some reviews but we gave it a chance. Seriously amazing, kind, attentive staff. Food came quickly and perfectly made. We left happy and with our bellies full. :) read more

Good food just dirty dishes. The staff needs to do better about washing the dishes. Cups were changed out but girls looked upset when they were told to wash the dishes again due to plates also being dirty. Also flies were an issue. Simpsonville, South Carolina Waffle House is so much cleaner. read more

All free tables were dirty, had to ask someone to clean it only to be told it wasn't their area. Other people walking out because they had been sitting there for 10 minutes and had not been helped. Worst Waffle House experience ever. read more

Breakfast was good and full of flavor. Our waiter Scott was awesome! Definitely would go back

Don't get why it just have 2 stars??? maybe I was really lucky but those hash browns were the best I had, my eggs were cooked perfectly and our waitress was very sweet and friendly, so it is a 5 for me read more

I visited Waffle House with a friend and chose the grilled chicken salad. I watched the server go from the cash register STRAIGHT to preparing my salad WITHOUT WASHING HER HANDS!!! I She stuck her hands straight into the bag of lettuce, grabbed a handful and put it on the plate. She then added some cabbage, AGAIN, with her hands!! She brought the plate over to the cook in order to add the chicken. She then brought the salad. The chicken tasted like BACON, I HATE BACON!! The chicken was overcooked, hard, slightly burnt and certainly did NOT taste like chicken. I was extremely disappointed in the entire experience that I had that day. the waitress was giving disapproving looks at me and my friend although she did wear a very obvious fake smile on her face. you should unequivocally require your staff to use tongs to retrieve salad out of the bag or gloves provided that they change their gloves out appropriately. my guest observed what she called hand-washing as a quick finger wipe on a wet rag. I most definitely will not be returning which is extremely disappointing but I have now seen Howell unconcerned your staff is with keeping your guests free of illnesses, germs, bacteria, etc. Not to mention that she contaminated that whole bag so considering that her hands and other people's hands apparently just go in the bag they have left behind multiple cases of contamination!! In addition, the reason I chose the grilled chicken salad is obvious, its for health reasons why would your cook grill the chicken and bacon grease and if he didn't then that means he did not clean the griddle. This is unacceptable and I will let my friends know what a horrible experience I had!! read more

So disappointed. I was really excited to eat here but these employees could care less about the customer. We stood in there eith dirty tables while the servers stood around and drank their coffee and didnt even acknowledge us. The couple before us walked out as well without even being acknowledged also. I have heard such great things about the food. I'm really bummed. Get new staff. read more

Service was extremely poor! We ordered a steak dinner and an omelette. The waitress slammed a steak down in front of my husband with no salad, toast or hashbrowns as ordered, then told me it would be 30 minutes before we got anything else. We left!! read more