Travis did a great job! I highly recommend this business. Very professional and honest. I am very…read morepleased with the work. They even brought me to work, and they bought my car to me when it was completed. What a convenience that was. Travis, many blessings to you and your business.

These guys came to fix my bumper. The color didn't match. The clear coat kept running so it took…read moremultiple attempts. When they were done I had clear coat all over my window. For the amount they charge they are really stingy about only doing what you mention.

DO NOT go to their location at 2821 Capital Boulevard in Raleigh…read more After an initial estimate for car body repair, they told me to come back for the work to start in two weeks. After the car had been at their location for over 2 weeks, I was informed that the repair work had not even started. The manager on duty was not helpful, with a "Tough luck" attitude, and blaming "supply line issues". I contacted their national help desk and was assured that their North Carolina- based management team would contact the location, and I received a phone message later that day from the local duty manager that " since (they) could not meet my needs" I should take the car to another business. Not only did they not do the work in a timely manner as was expected by me and my insurance provider, they refused to make good and complete the work.

The team at Gerber Collision & Glass did an amazing & quality job repairing my 2022 Honda CRV after…read moreit was hit in the rear by a distracted driver. Everyone I dealt with was courteous and professional; the communications regarding the status of the work effort was prompt. I highly recommend this team - they are definitely a 10 out of 10!!

I had an overall professional interaction with Caliber Collision. The staff at Caliber Collision…read morewas professional and courteous throughout the process., and I appreciate the time they spent reviewing my vehicle. However, we were not able to move forward due to differences regarding the repair authorization terms. My concerns were with several provisions, including: * Language stating, they are not responsible for damage to the vehicle while in their possession * The Power of Attorney provision allowing them to endorse insurance checks on my behalf * A waiver of written estimate * Broad authorization to access vehicle data beyond what is necessary for repairs (I was not involved in an accident) * Electronic signature and communication consent terms (Stated it was optional) I was seeking clarity and reasonable adjustments around certain provisions, particularly related to transparency and customer protections. Unfortunately, there did not seem to be much flexibility or willingness to address those concerns. While I understand businesses have standard policies, I do to and I believe customers should have transparency when it comes to the amount of money involved in making repairs, especially when it comes to customer rights and repair agreements. I respect their decision just as I expect mine to be respected.

I was told that since I did not want to use my insurance company for the reinstallation of one of…read moremy outside, rear view mirrors, that I would have to pay in advance for the installation of a new mirror, including buying a new mirror, priming, painting, etc. It only took a couple hours for them to finish and have my car ready for pickup and that was using my old mirror and that the advance for the new mirror, priming, painting, etc. would be refunded to my charge card with no restocking fees. Ultimately, they did not have to use a new mirror. It's been over 12 weeks and they still have not refunded anything to my charge card as promised. No one will call me back. Who can I talk to?

Love how they treat their customers and staff! Great job and quick turnaround on my Subaruread more

I brought my truck (2020 Ram with 38K miles and looked new prior to the fender bender) to Westgate…read moresince I purchased the vehicle from the automotive group. This was an insurance repair. While staff was nice it took a month to get my truck and picked up today. I found a door part that wasn't installed which they fixed onsite and once I got home I realized the door panel wasn't fully installed. Once the protective coating was removed from the chrome bumper, no one cleaned so there was glue & other stuff on the chrome and I spent 20 mins at home with chrome polish to clean., There was overspray on my driver's door window, runs in the clear coat on the hood & door, and specks/lumps of clear coat on the fender and hood, and when someone pulled off the tape to protect rest of truck from overspray it pulled off some pin striping. I have an appointment to return on Monday. I hope the CEO reads this blog and is embarrassed so not only does my truck get fixed properly but someone else doesn't have to endure this type of situation. Yes, I'm pretty ticked!!! ( I tried adding pictures multiple times but not uploading for some reason.)

While we would rather not visit we found ourselves in a pickle which happens with teenage drivers…read more Knowing the staff at Triangle it was a no-brainer! From Ronnie being kind and making sure we had great service to April, the office manager chatting while we waited. The process was fairly painless. If you are looking for quality care with the support to come back if you need them, check out Triangle if you find yourself in the same spot we were! You won't be sorry.

11/10, look no further if you have a Tesla. This is a true white glove service collision center…read morewith top notch service, and it's the only "preferred" collision center for Tesla other than Tesla's own collision shops. I had cosmetic damage from an accident that was luckily cut and dry not my fault thanks to a dash camera. - estimate appointment was available in a week, they only do estimates in-person (unlike some other places that do online estimates using photos). This does seem like a long time, however other shops I reached out to were all 1-2 weeks out and Tesla's own shop was a month out. - you work with one person through the entire process who oversees everything. I cannot emphasize enough how nice this is. In contrast, every time you call or chat in app with Tesla's shop it's always a different person. Things can get lost/delayed/overlooked pretty easily like that. I worked with Brent and he was fantastic. - once I talked to the insurance adjuster and let them know of my choice for the shop and once I signed the papers, I was able to drop off the car in 11 days with 10 day ETA for the repair. Insurance I had a claim through has some sort of agreement with Triangle Collision where they direct bill them and handle all the paperwork for you. I spoke exactly one time with the insurance adjuster, Triangle Collision had me sign one paper via email to get the ball rolling, I then signed a paper at drop off and at pickup, that's it. Very easy. - drop off was a breeze, they are partners with Enterprise and they call a shuttle for you to get you to the local nearby Enterprise branch to pick up a rental car - Brent provided regular updates and the car was done 2 days ahead of schedule - pickup was very easy, they allow you to drop off the rental car right at the shop, you just can't beat the convenience of that I'm very satisfied with the repair, you can't tell the car was repaired. Paint is matched perfectly. I received a warranty booklet for the repair too, hopefully won't need to use it ever! From the research I've done the final cost of the repair turned out to be on the higher side, but you get what you pay for. I would not think twice about choosing any other collision center but this one for my future car body work needs.

Ken came over while having a cookout and took care of my car for me. Did great work and was…read morereasonably priced.

From the owner: Ray's Automotive offer gas lockouts Towing & mobile services…read more Roads Service Fees Start At $40 in town. Towing Service Fees Start At $65 in town.

A great restoration was performed by Nate and Ryan. Thank…read moreyou both for making the front black fender on my 2024 Subaru Outback look brand new. Even my 3 teenage grandsons couldn't tell what got repaired. Great pricing, quick turnaround. A wonderful Christmas gift to have my car back and beautiful.

From the owner: Dent Wizard provides superior auto reconditioning services at our Raleigh location. For over 30…read moreyears, Dent Wizard has been trusted as the worldwide leader in automotive reconditioning. We offer small to medium-sized auto reconditioning services that improve the interior and exterior appearance of any vehicle. Dent Wizard provides fast, affordable repairs with excellent, friendly customer service. Dent Wizard specializes in paintless dent repair, exterior repair and interior repair services. For all your automotive reconditioning needs, look no further than Dent Wizard.