We needed some snacks for the road trip back to Vegas. Found a Walmart close to us in Glendale. Got…read moresome snacks and drinks for the drive home the next day. It was organized and clean inside. No complaints here. Thanks Walmart!

On February 19, I experienced what I believe was discriminatory and targeted treatment at the…read moreWalmart store in Burbank. Before I even brought my vacuum inside for return, a Customer Service associate named Rebecca was openly staring at me in a hostile and suspicious manner. The negative treatment began immediately, without any interaction or cause. When I returned with the vacuum -- including the original receipt, original box, and all components -- she aggressively dismantled and inspected it piece by piece in an excessive and accusatory way. This went far beyond a routine return inspection. She then called a manager (Eduardo) and presented the situation in a manner that clearly implied I was dishonest before he even addressed me. As a result, I was treated as if I were attempting fraud despite having proof of purchase. The tone, body language, and handling of this situation were humiliating and appeared discriminatory. Customers deserve to be treated with dignity and respect, not immediate suspicion. This experience was unacceptable and deeply concerning.

I purchased a mattress through Walmart Marketplace that was advertised with a 10-year warranty…read more After approximately two years, the mattress developed a significant defect. I contacted the seller, the manufacturer, and Walmart customer service multiple times seeking assistance. While Walmart representatives were courteous, the platform ultimately provided very limited support once the dispute involved a third-party seller. The seller stated that it could not identify the product, and the manufacturer stated that it could not process the warranty claim without additional product information. As a result, despite having proof of purchase and documentation of the defect, I was unable to obtain warranty service for a product sold with a 10-year warranty. My concern is that consumers rely on Walmart Marketplace as a trusted platform. When products with long-term warranties are sold through the platform, there should be a practical way for customers to obtain warranty support when problems arise. Unfortunately, that was not my experience.

Bad review is for Walmart tire center and the Auto center in general:…read more First bad experience involved a Latino cashier (Walmart Associate in the Auto Center department) with a name tag that read "SHAUN." His race/ethnicity is revealed for identity purposes. When I arrived in Auto Center, no one was behind checkout station. Funny part is I pressed the button on the credit/debit card machine that said "press here for assistance." Yet it took 2 presses and about 12 minutes for someone to come out, despite the tons of Walmart employees roaming that whole Auto Center checkout section. Not just order pickers. Folks who worked in Auto Center. I was saying to myself: "If I were a criminal and I walked out Auto Center exit with a cheap candy bar, I guarantee that I would've been tackled immediately by no less than ten Walmart employees in that section. Yet no one could see me waiting on associate?" I came in to purchase a battery that was clearly priced on the website for $139. I even scanned the barcode. It showed the same price. Yet it had a different price of $144 for in store. Ive had this issue at other Walmarts. They honored online price after taking my word or checking their Walmart app. Also, if you check Walmart price match policies, it clearly says: "For items purchased in a Walmart U.S. store, we will match the price of the identical item advertised on Walmart.com." It also says: "The customer must inform the Walmart associate of the price at the time of checkout. The identical item (i.e., size, model, quantity, brand, or color, etc.) must be currently in-stock and available to purchase on Walmart.com at the time the Price Match is requested. I adhered to those policies. However, this "SHAUN" guy gave me a hard time and said "We don't do that. You have to order it online." Which is the most ignorant crap he could've said. I didn't argue with him. I just bought the battery for his price. I couldn't wait to leave this negative review. This guy lied, just to prevent me from paying merely $5 less . Also, my core was right next to the new battery. The "SHAUN" guy asked me if I wanted to leave the core here. I said to my self, "this guy thinks that I just carried this 46 lb battery in this store just to take it back?" At any rate, a lightning bulb in his brain lit up and I got my $15 core charge deducted from total. Paid for battery and left. The "SHAUN" guy never said thanks or anything else that normal Walmart associates would say after completing a successful transaction. That was Today. That sealed the deal for a 1 star review. I swear. Previously, I ordered 4 tires for my moms on Walmart's website. Had them shipped to this Walmart tire center. When I placed order, I also scheduled their installation service. Tires were prepaid. Install service was to be paid upon receipt. Appointment was scheduled. 2 hours before appointment, this Walmart tire location canceled installation and changed order to pick up. Reason listed is they didn't have tires available. Order status changed to "delayed." A day later, a Walmart website email confirmed pick up availability. I called Walmart tire center. They rarely answer the phone. So I had to call them on 5 different occasions on the same day to get someone to answer. A person answer and scheduled an appointment for next week. Which was 3 days before tire order would've been canceled due to non pick up. I agreed. Went to scheduled appointment. They claimed they can only find 3 tires. After waiting 30-35 minutes passed appointment time, they came out and told me that the 4th tire is still in transit. They told me to come back in a few days, which would've been passed the order pick up date. I explained that info to their representative. They told me to come back a day before pick up date. But couldn't confirm that the 4th tire would be in stock. They didn't even have the ability to track the 4th tire. That same day, I left and got some brand new tires from a small tire shop down the street. Like most say, if you order tires from Walmart's website, have them shipped to your house or a friend's. Then take them to a tire shop and have them mounted/balanced/installed. My Walmart website order was canceled as I never went back to pick up tires.

Okay I am a former retail of 10 years of the competition of this company prior 2000…read more First I want to give a compliment to the workers replenishing the shelves and those who zone and keep The shelves straight during this havoc time of the season. Okay here is some observations while shopping, saw a guy in a blue sweatshirt with his phone with a stop watch Timing each persons going through the doors near the butter area. Micro managing? Witnessing team leads being pushy and degrading to some workers because they aren't satisfied with what they see? This is not proper managing don't degrade or say things in front of customers we use to call this being on stage. It's the holidays and perfection insensitive is not needed. Customers are going to mess things up all you can do is Patchwork and make it look the best The new vest don't reflect the manor of the Team Leads if not on a phone they are huddled talking for a half Hour or more. I take my time when I shop. As for the coaches some are a little critical, get rid of the smug Face when a customer says hello. The workers that are shoppers with the carts they look so unhappy I understand they Are under a time crunch but you can't even ask them a question it's like they are told to ignore the customers? They why Where the vest I like to help? Most cashiers are friendly I have to say. But I have scan and go. Last weekend my wife and I were shopping and we know some Of the employees since we are loyal customers since it first opened and when it re opened due to unforeseen situation I won't Disclose. When we were talking to employees we knew a Hispanic employee can to our register and she hovered over our Basket with her phone. I don't know what her issues was we scanned all our items. And we were paying on line. She made me feel like we were being monitored for theft, WTH. Don't make customers feel that way.. I pay for the Walmart plus service. It's a service that I like very much. But to be micro checking is not a customer service. Yes I understand there are some who abuse this privilege but if your going to micro monitor all customers in the plus area Then stop the plus application, who's going to want to have this if you're going to be hovered over every time you shop? To note, the best department is fresh food and bakery the Team lead and his employees under him are great customers service Attentive and always friendly. Always hairnet on great job to the Team lead running this area If I didn't think this was a decent Walmart I would be going to Santa Fe Springs Walmart. The reason I am posting this is To the current Store manager and Coaches or also known as assistant manager customer service is job number one! Make your employees feel wanted, compliment their work don't micro manage and degrade, Training is key. Yes customers can be entitled and rude, but teaching to be friendly regardless keeps customers coming back. Something my former company used to follow by but now Walmart is better then they are but still needs this; The employees, stockers, warehouse personal, cashiers are the core of the establishment Team Leads and management are The teachers and guides in the end customer service shines. Stockers and those who are on pallet jacks from the warehouse personal.= 8 Employees shoppers = 7 Cashiers = 8 Walmart plus monitors = 5 Team leads = 4 Fresh food and bakery = 8 Overall store = 7

If I could give it a ZERO I would... last minute cancellation from Walmart on my son's bakery order…read morefor his birthday. This bakery is unreliable!

Came here while running errands with a friend. I had a bunch of items in my online cart just…read morewaiting to eventually be bought, but it wasn't anything I needed immediately so I kept putting it off. Since we were passing by I asked her to swing in. These Walmart feels a bit clustered, in a similar way to Hobby Lobby. It's almost so packed that it starts to feel cluttered, even though most items are organized properly. That being said the prices and variety are quite good. An item my friend wanted to pick up was sold out but that's because it was discounted quit well compared to other stores. I find their prices super competitive, but end up often going to other stores to do my general grocery shopping as sales on meats are often better elsewhere. But for general/most items I feel like Walmart is pretty solid.

Horrible, everything is locked up now and have to wait for someone to come and help you. They walk…read moreup to you like you owe them something and with a huge attitude. Not going back

Well......a few associates do give good customer service.... Especially the cashier Monique.....and…read moreGloria in the decorative department..... Thanks Guys,

I used to live in Florida and frequently would go to the Wal-Mart there. California definitely…read moreisn't a place for Wal-Marts, I went just to pick up a small order (1 item) and it's definitely a hit or miss with the employees, some are kind, courteous and professional, others just hate to be there and it shows. I also went on a Friday at 11am, so very low traffic and at the beginning of the work day, and they're already kinda frustrated? lol. Anyways, I try to avoid going here if possible.

Selections are very limited according to seasons for certain products like clothing or swim wear…read more Greeted at the door with a smile and plenty of self check outs and cashiers available makes for an easy in and out. Definitely the cleanest parking lot of all other Walmarts I've ever been to.

I am appalled at the degradation in customer service at Walmart. I used to spend $300 per week in…read moreCerritos, but now only go occasionally for items I can't find elsewhere because of the poor customer service and the amount of merchandise that is locked up. I don't buy anything that is locked up. Several times, I had the experience of buying a lot of groceries and the cashier did not want to bag my purchases for me. This should be standard service in any grocery store because there is a right way to bag groceries to avoid damage. I read the policy now is for customers to bag their own items and I find this appalling. If Walmart expects me to bag my own items after spending hundreds of dollars in their store, then I will stop shopping at Walmart completely and I think everyone else should demand better service. If we don't put up with bad treatment, Walmart will do better.

This place is a staple of my life. I've been coming here since I was a teen hunting for vintage…read moreclothes and Spanish 50s Rock n' Roll CDs from the oldies guy. Even though the beer prices have definitely crept up over the years, the entertainment is always solid and the vibes are unmatched. Now that the classic car is finally fixed, we can't wait to bring it to the drive-in! My toddler and I busted some moves on the dance floor and a zoot suiter complimented us on our moves. The Food: You have to visit Caesar. He's been here for years and his BBQ sticks are 5-star perfection. I always get one of each with the rice--pro tip: load it up with the vinegar and hot sauce. The Finds: Shoutout to the two guys in the second-to-last row. Browsing their collection felt like being back in a Blockbuster! We finally scored The Lone Ranger and a classic Bruce Lee vs. Chuck Norris flick. Also, don't miss my buddy in Row A for records; he always has the heat. Family Friendly: My toddler had a blast on the train ride (super convenient that they take Zelle now). I was bummed I couldn't find my usual poster-framing vendor, but the trip was still worth it.

Want to head to a swap meet on a Friday say 6pmish and maybe stay to hear a band play at 7pm, grab…read morea Michie or just a beer? I'm down let's go! We came across this place a few years ago and we keep coming back. There was a yelp ban on checking-in or posting reviews but that has since been lifted. a Swap meet that doubles into a movie theater, although, I think that is no longer in service. Free parking and low-cost entry fee unless its Friday night. Cheap then paying cover at a club (for men) and kids under 18 are welcomed. Looking for new or used? They have you covered. Want a quick bite, everywhere you look around (unless there is some rain or sprinkles) you can smell food at every corner. Want to buy some freshly grown veggies and fruits, I know a spot. What about getting a NFL or MLB or MLS jersey, I know a few spots! Might be sold-out or limited stock towards the end of the year/season. Just keep that in mind. Collectibles to stickers to custom made, there is multiple shops to spend your weekend checking out, bring cash, most still accept cash while some do accept cards. We have come to look for our favorite sellers, but they are not always here. So, if you see something you want, get it now, because it (or they) might not be available when you come back. Did I mention FREE parking? Friday night bands typically start at 7pm and are posted on their website, they have lots of seating and stand-up bar tables to enjoy your beverage or food. Come and enjoy the atmosphere! It's family friendly. Little kids are free (not age - it's by height - somewhere along 50" and under) with paying adult. They do have little pony rides and a bouncy slide for extra costs.

Your Automotive Department has got to be commended not only their effort to help customers with…read moretheir expertise Knowledge & Customer.Service in helping you with your vehicle. STEPHEN one of your (Managers) there helping me on a battery matter & taking care of business right. Excellent Hire!! Sincerely, Daniel Fisher

On Friday, May 29th2026 I purchased 1 ink cartridges from the this Walmart store, because it is…read moreclose to my business store. I opened today I saw that it was opened before, the ink pack was wrap by clear plastic! I went today to return them or receive store credit, but Walmart at that location refused to do either because the packages were opened. How was I supposed to know they were used if I didn't open the box? The lady works there name Maddie, she was mean to me and did not want to help me. She gave me the manager phone number to call, when the manager want to talk to her through my phone even the phone was on speaker, she refused to talk. She said she is not allowed to talk on the phone with anyone. I wonder what is the point to give customer the support phone number to help when they do not want to help customers. How could a lady like her can get paid to work at that Walmart with her terrible customer service!!! Please stop buying ink cartridges at this Walmart if you do not want to lose money! Bad customers service ever!!!

It's really rare for me to come to this Walmart just because I don't like the location. I don't…read morefeel safe in this area especially at night so I avoid it at all cost. I mostly go to the one near my work in Simi Valley or Burbank. So what brings me today, I was looking for some baby facial wipes and I saw that Walmart had a great deal on it at this location only. All other Walmart location has it for triple the price, which is shocking. So I ordered it online so I could go pick it up. My order was ready in the morning so that's when I came. I also had to get some more baby food and snacks for my daughter so I walked inside the store. The baby stuff are on the second floor toward the back which isn't efficient in my mind but maybe it's due to people stealing baby items. I used the self checkout which was simple to pay for my items. I then did the curb side pickup for my online order.

This is a pretty good Walmart location. There are some reasons I prefer other locations to this…read moreone, but they still have everything you expect from Walmart, all with great prices, so generally when I go here it is a good shopping experience. Pros: Great prices, and they sometimes have items that the other local Walmart locations do not have in stock. Cons: A lot of the items are locked up due to theft, and staff sometimes takes a long time to assist you when you are waiting. Its an unfortunate reality but it does add to the time spent in store.

Let the record reflect that I've ordered multiple items through the Walmart app, and the service…read moreused to be decent. I even tipped one driver $20 because he went above and beyond. But my recent experience has been extremely disappointing. On April 5, 2026, I placed a small order for pots, pans, and silverware, with a scheduled delivery date of April 7. That date came and went, and I received no delivery. When I called customer service, I was told their best suggestion was a 15% discount on anything over $25--hardly an acceptable resolution for missing a scheduled delivery for a small order. This type of service is shocking from a company of Walmart's size and resources. Their treatment of customers has become unacceptable. Having worked at Walmart during the holiday season, I understand the high turnover, but that doesn't excuse poor service or negligence. Walmart needs to improve its customer service and delivery standards. It's disappointing to see such a huge corporation ignoring the importance of customer satisfaction. This experience has left a very bad taste, and I won't be doing business with them again unless significant improvements are made.

Bought a mattress online through Walmart's website. Decided that we no longer wanted it and Walmart…read moresaid it would honor a return. When we tried to return it, the customer service people said it had to be put in a box. We already put the mattress in a vacuum sealed bag but unfortunately it won't fit into a box. They won't accept the return and now we are stuck with a mattress and no refund. Next day, we find a box and they still won't accept the return. Told us we had to call 1-800-WALMART to resolve the issue. Why can't they go up their chain of command and fix the problem.Waiting on the phone now for someone to help. This location is useless.